Reviews (1-25 of 35)
- Ease of use - the Join.me product and platform are very easy to use, even if it is someone's first time.
- Trial option - the company offers a free trial option, which is great if a company isn't sure how it would work for them - they can test it out without making an investment.
- Help section - the company's help section is really useful and it's fairly easy to search if you need help figuring something out.
- No password protection - you can't protect a meeting with a password that you only share with intended participants. Instead, participants have to "knock" to be let in - but that means someone has to be on the lookout for those requests.
- Limits to the whiteboard - the whiteboard functionality is limited to tablets, which is a bummer if you have many participants on their work desktop computers or laptops.
- Screen sharing - sometimes it won't work on particular browsers.
- Quick launch - start your meeting with your custom URL at a moments notice
- Good audio - join using your computer audio to be 'in the meeting' quickly with clear tones
- Quick join - join.me saves your most frequently joined meetings in the modal, so you can type in a colleagues name to jump on their meeting right away.
- First-time download - sometimes our customers have trouble joining that first meeting and since I can't see what they see, I don't know how to help.
- Join.me has a lot of personalization touches I haven't seen in a lot of other audio conferencing software. It allows you to have a personalized background for viewers to see while they are waiting for you to share your screen which I like.
- Join.me makes it easy to add international dial-in numbers which has come in handy when working on a global level.
- Join.me's audio quality is pretty good- it occasionally will drop people from a call, but I don't think this happens any more often than any other conferencing software.
- We use Join.me in conjunction with DocSend- this integration is very poor and only works 2/3rds of the time. When I am using DocSend and I push the button to switch to the Join.me screenshare the load time is very slow and it's always and awkward waiting time on a call for the screen to switch.
- Oftentimes when I switch my screen the attendee says all they see is the loading screen, not what I'm sharing. We then have to spend 5 min troubleshooting and trying to get it to work.
- The audio conferencing will occasionally drop people randomly, though I wouldn't say this happens any more so than any other conferencing vendor.
- Simple to join the session.
- Custom URL and call in number.
- People attending require no software just a web browser.
- Software for the presenter is easy to install and use.
- Settings for the presenter are a little clunky.
- Attendees screens delayed anywhere 2-20 seconds.
- It is simple but quite extensive for its price point.
- Works for all levels of users, even those who are not very tech savvy.
- Easy to set up and schedule meetings.
- Navigation as the meeting host is intuitive and straight-forward.
- The audio quality if using the computer for audio can be iffy. It is likely due to slower internet speeds by some of the participants. I always dial in for the audio portion (and recommend the same for others) and it sounds great.
- This might be a little picky, but the invites that come from Join.me can be a little clunky and crammed together.
- Locking in a meeting code is nice, but it can lead to double booking if you aren't careful.
I haven't used it for mass webinars, so I can't speak to how well it works for things like that.
- Join.me provides easy and simple to use screen sharing.
- Join.me provides multiple audio options.
- Join.me makes it easy to invite participants.
- Join.me's video conferencing is a bit choppy, this could be better.
- I wish there was an easier way to convert recorded sessions.
- I wish it offered toll-free conferencing.
- Easy to use screen sharing
- The chat feature is helpful to provide links for customers to click on
- Helps connect our customers to us and help us create lasting relationships
- Easier user interface for customers who join our meetings
- Join.me allows me to share my screen with multiple people
- Join.me allows me to record my screen share and calls
- Join.me allows me to integrate meetings into my Gmail calendar invites
- Join.me constantly drops calls
- Join.me has lag time during screen share
- Join.me can take more than one try to start my meetings
- One of the things I like about Join.me is my branded url that I can send people when I need them to join. It was very easy to make links for them right to my specific meeting.
- Join.me has very good video quality. The person on the other end doesn't seem to have much of a lag, if any at all.
- Easy enough to change presenters, which you need the pro version for.
- I usually use Join.me when on the actual phone with a person. I've tried a couple of times using the call-in phone number and had issues hearing the other person, but that could be due to the other person's computer setup.
- Join.me has a Chrome browser extension, but they don't have a Chromebook specific app for my Chromebook. My laptop is a Chromebook and I use it enough where I would have liked to get on a conference with a client to no avail. This is very frustrating as there are a lot of Chromebooks being sold.
- The pricing shows how much per month, but the * says: "*Amount shown is price per month and billed on an annual per user basis."
- Now sure why software does that. Just give me a yearly price.
Join.me is not suited for people who have Chromebooks. I'm a tech guy and a lot of people come to me to ask about what hardware/software they should buy. I've been telling them how great Chromebooks are, and they love them. Kind of tough to recommend Join.me to them... as they'd be wasting their money since the Join.me download won't work.
- Customizable user interface, provides a great opportunity for branding and enhances the user experience.
- Personalized meeting space name for each user. Makes it simple to share and use with clients and multiple users.
- Excellent integration with Outlook and Okta.
- Excellent quality of audio and video for both LAN and WAN.
- Additional music-on-hold selections.
- Automatic authentication with Outlook (as opposed to having to authenticate every time outlook starts).
- Active video scaling or multi-window support on 4K monitors would be a welcome feature.
In applications where many-to-one or many-to-many scenarios are needed, external microphones and PTZ camera integrations are needed to produce good results.USB gateways work particularly well for these kind of integrations.
- Ability to provide an easy to use web meeting link.
- Ability to provide accommodating features and easy to pass presenters roles.
- Provides easy access for new users.
- Ability to share desktops of certain programs.
- I remember first time presenters would always have to download some install for join.me which Inst berry attractive.
- Unlimited attendees for all meetings would be great.
- Could be potentially less convoy.
- Easy of use for the end user, well-designed webpage.
- Simple, quick download for quick remote connections to workstations.
- Several nice features after obtaining control and overall an efficient tool.
- Technically deficient users sometimes have trouble with the website domain name.
- The connection can be slow at times when trying to obtain mouse and keyboard control.
- Latency when clicking or typing as well as bugs when focusing on specific windows on the remote computer.
- The screen sharing as well as the ability to control another users mouse is an excellent feature!
- Persistent Link for Meetings which is easy for everyone to remember.
- Multiple conference call numbers which cover most geographies.
- Additional Conference Call Numbers or perhaps a toll free number. There are times where there are no dial-in numbers for specific cities where are customers are located.
- It is easy to access and use with just a couple of clicks.
- No large plugin installation needed like some other utilities (such as GoToMeeting). Quick download and launch.
- Typically, the UI is very responsive with screen sharing.
- It's random sometimes when it will require you to login. This is troublesome for our remote customers as it's another step they may have to take.
- CPU utilization can get quite high. This happens both on my MacBook Pro and also on Windows VMs.
- Recently the application has either hung or not installed/launched properly in Windows.
- Depending on the technical savvy of the remote user, they sometimes want to go to join.me.com or are simply confused when directed to "Go to join dot me in your web browser."
- Screen sharing available across different operating systems.
- Sufficient choice of phone numbers to call world wide.
- Screen capture! It is amazing for training, recap and follow up.
- The unlimited number of users (not that you want to do that often) when you sign up for a enterprise account.
- The ability to uniform the background to represent the colors of your organization.
- Integration with Outlook! In this area Joinme has often shown to fail when a user tries to generate a meeting out of an Outlook item like email. It also signs out frequently.
- The default phone information produced by clicking on the link on the application to invite users doesn't match the default settings on my profile.
- Join.me call in numbers.... It is not as convenient as adding a number to the list (or after the invitation is sent) without going back to the settings of that meeting. Convenient access to the phone numbers world wide, for the presenter is highly recommended.
- join.me's greatest strength is ease of use. It is very simple to host a meeting.
- Participants do not have to download any software to see a presentation.
- It has built in audio conferencing.
- Recordings are downloadable in a useless web format that has to be converted to something else if you want to do anything with it like host it online.
- They need to add registration capabilities which is a must have feature if you host webinars.
- Visuals into the audio would be nice. Right now you cannot see who has called in.
- Very easy to join a join.me - simple instructions
- Free to use (at least on the most basic level)
- Easy to teach other employees how to use
- Bit of a lag with when my screen moves to when the other screen moves
- Some clients still have difficulty using this
- Great for 2 people to be on, but not the best medium for 3 or more
- Getting connected to customers is easy.
- Fairly fast loading of initial web site.
- File transfers could be easier. Users have to accept the transfer, no drag and drop, etc.
- The screen refresh/redraw is quite slow. Mouse movement can be slow/choppy.
- Very easy to use.
- Can be used anywhere, anytime.
- Easy for others to get to, no complicated URL. Quick and easy to find.
- Consistent connection/speed.
- Reporting of visitors (who, how long, etc.).
- Easier ability to share presenter tools.
- It has always utilized a web deployment. This made it easy to get users to share their screen with us and work on their machine.
- Join.me had a simple to use interface. This made it easy for users to share and chat with us about their issues or problems they wanted to discuss with us.
- Join.me always gave free upgrades when they first came out to get more users to buy into using the tool which made it very easy for us to decide if this would be the tool we would use going forward for our demos and support calls.
- Initially join.me didn't have a phone call in number which meant we needed to call our customers directly. Ever since then I have never looked to see if it was ever implemented as the initial expectation has stuck with me.
- It wasn't easy to determine which user was watching my machine. Other systems have a login url PLUS a meeting code. Even though join.me uses a 9 digit code at any time it could be a random internet user looking at your screen. And when a user showed up it would show as user 1.
- Pricing wasn't as competitive as other services.
- This is not a critical issue but some tools like this one don't allow control of apps that require admin access. This at most times is not a big deal but with some support PCs it did become an issue and we had to utilize other tools.
- One can invite people for conversation or meetings through a customized link. One can customize with their logo, brand name etc. With a single click one can join the meeting.
- The best part is each one in the meeting can show the screen to the participants.
- Setting up meetings is quite easy as it has integration with Google Calendar or Outlook.
- Voice and video recordings, meeting schedulers etc., are not available in free services.
- There is a limit on file transfer size.
- In the free service, only 10 persons can join a meeting at a time.
- Quick Installation
- Easy to use
- Good audio quality
- Set up screen share with ease, the link provided is short and easy for users to join.
- Taking/giving mouse control to other users is amazing and easy to do.
- Highlight function is great too, being able to "draw" on your screen to show what you want is great.
- Not much really to write about, an HD screen share could be useful.
Join.me Scorecard Summary
Feature Scorecard Summary
join.me from LogMeIn is an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping.
Pricing for join.me is based on the number of users, per
month, billed annually. It starts with a Lite version of the product which is
available for $10 per user a month. Its next pricing tier is its PRO offering
at $20 per user a month. Its third tier, named BUSINESS, is $30 per user a
month. The main differentiators between the pricing tiers are how many
participants you’d like to have in your conferences, the number of available
streams, recording options, scheduling management, SSO, and cloud storage
Mobile Apps & Whiteboardingjoin.me meetings can be hosted or joined from iPad®, iPhone®, and Android devices. There is also a join.me Mobile Whiteboard for iPad and iPhone app that allows participants to collaborate in real-time, even with participants on desktop devices.
Presenter swap & Screen Sharing
Participants can take turns presenting their screens. Each participant currently in the presenter role can then switch off to any other participant in the meeting or conference to allow them to share their screen. With join.me PRO, users can share their screens with up to 50 people.
Join.me Technical Details