Skip to main content
TrustRadius
Join.me (discontinued)

Join.me (discontinued)

Overview

What is Join.me (discontinued)?

Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping.…

Read more
Recent Reviews

Don't Join.me

4 out of 10
April 26, 2021
Incentivized
Some of our users are using the free version and it is serviceable. It works but has limitations. I think it is in the second tier of …
Continue reading

Great Solution for IT!

10 out of 10
April 23, 2021
Incentivized
We utilize Join.me in our IT department to share and give control of our desktop so IT is able to troubleshoot and diagnose any issues we …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • High quality audio (66)
    8.5
    85%
  • Desktop sharing (73)
    8.5
    85%
  • Meeting initiation (64)
    8.4
    84%
  • High quality video (69)
    8.2
    82%
Return to navigation

Pricing

View all pricing

Lite

$10.00

Cloud
Month

Pro

$10.00

Cloud
Month

Business

$10.00

Cloud
Month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.trustradius.com/buyer…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month
Return to navigation

Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.8
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

7.9
Avg 8.0

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.1
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.3
Avg 8.4
Return to navigation

Product Details

What is Join.me (discontinued)?

Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.

Join.me (discontinued) Integrations

Join.me (discontinued) Competitors

Join.me (discontinued) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.

Join.me (discontinued) starts at $10.

Mikogo are common alternatives for Join.me (discontinued).

Reviewers rate Live chat highest, with a score of 8.7.

The most common users of Join.me (discontinued) are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(552)

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Mark Malone | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it generally to communicate and educate different departments on the implementation on new spreadsheets, software, etc. Also for some conference meetings of off-site office locations. We have found it to be most helpful in relaying instructions for implementing and using any new spreadsheets and software products that we are throughout our branch locations.
  • Helpful in introducing a new program or spreadsheet.
  • We can show the implementation and use of new and existing programs.
  • Allows ease of communication with off-site and satellite offices.
  • I have not really noticed any specific issues with using Join.me thus far.
  • I have had some sound quality issues on a couple of occasions, but I cannot directly attribute that to the Join.me software.
Very good for introducing and instruction of new, and some of our existing, spreadsheets, software and programs.
Performance & Compatibility of Online Events Software (4)
62.5%
6.3
High quality audio
70%
7.0
High quality video
90%
9.0
Low bandwidth requirements
90%
9.0
Mobile support
N/A
N/A
Screen Sharing (2)
50%
5.0
Desktop sharing
100%
10.0
Whiteboards
N/A
N/A
Online Meetings / Events (5)
54%
5.4
Calendar integration
90%
9.0
Meeting initiation
90%
9.0
Integrates with social media
N/A
N/A
Record meetings / events
N/A
N/A
Slideshows
90%
9.0
Online Events Collaboration (3)
30%
3.0
Live chat
90%
9.0
Audience polling
N/A
N/A
Q&A
N/A
N/A
Online Events Security (3)
100%
10.0
User authentication
100%
10.0
Participant roles & permissions
100%
10.0
Confidential attendee list
100%
10.0
VoIP system collaboration
N/A
N/A
Web and Video Conferencing
N/A
N/A
  • Has helped with implementing new programs at other locations.
  • Has help with the instruction and use of these new programs.
  • Very useful for training new associates.
Join.me seems to work seamlessly throughout our various locations. Although we have used the others in the past, and still on occasion dependent upon the situation, we have found that Join.me suits our needs the best at this time.
We have only had to have support once...just for a question...and it was answered in a timely and concise manner.
Sales, transportation, accounting, dispatch, maintenance, logistics.
2
Basic computer knowledge.
  • Software implementation and instruction
  • Spreadsheet sharing and collaboration.
  • Conferencing.
It has be a very useful product for us thus far.
August 02, 2016

Join.Me Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
JoinMe is a tool that is used by our IT dept to do various interactions as needed.
  • Reliable. Never had a time that it failed to work.
  • Easy for users on both side. Both the initiator and end user.
  • Easy set up and install.
  • Has some issues with Chrome browser.
  • Can take a fair amount of computing power for some parts of it on an older PC.
It is a good tool to use for online conferencing and screen sharing. Not a high learning curve for end user. Very reliable.
Performance & Compatibility of Online Events Software (4)
67.5%
6.8
High quality audio
90%
9.0
High quality video
90%
9.0
Low bandwidth requirements
90%
9.0
Mobile support
N/A
N/A
Screen Sharing (2)
45%
4.5
Desktop sharing
90%
9.0
Whiteboards
N/A
N/A
Online Meetings / Events (5)
66%
6.6
Calendar integration
80%
8.0
Meeting initiation
90%
9.0
Integrates with social media
80%
8.0
Record meetings / events
80%
8.0
Slideshows
N/A
N/A
Online Events Collaboration (3)
53.33333333333333%
5.3
Live chat
90%
9.0
Audience polling
70%
7.0
Q&A
N/A
N/A
Online Events Security (3)
86.66666666666666%
8.7
User authentication
90%
9.0
Participant roles & permissions
90%
9.0
Confidential attendee list
80%
8.0
VoIP system collaboration
N/A
N/A
Web and Video Conferencing
N/A
N/A
  • Free features are quite nice if you use the free version. That would be an excellent ROI. Free gives you simple screen sharing which is enough for some things.
  • The paid versions are very cost effective, especially for small business users.
Our IT dept supports several products remotely. From what we have seen Join.Me is slightly cheaper that some of the others.
10
Mostly IT support personnel.
10
IT Personnel.
  • Screen sharing for quick easy screen share. We also work with another subscribed to product owned by the same company (LogMeIn Rescue) and they compliment each other well. When we need to do a true remote session we hop on Rescue.
  • Walking a user through how to do a quick setting on their PC own their own.
  • Conference calls.
  • Full meetings.
  • Recorded meeting.
We have found that the LogMeIn line of product are excellent and reliable.
No
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
  • Existing Relationship with the Vendor
  • Positive Sales Experience with the Vendor
We like the LogMeIn line of products and the company - as seen through our past experiences with them.
No we would not.
Chris Whisonant | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Generally we will use Join.me for ad-hoc screen sharing sessions with customers. My department uses it. It allows us to quickly establish a session with our customers to troubleshoot problems that they may be having with other applications.
  • It is easy to access and use with just a couple of clicks.
  • No large plugin installation needed like some other utilities (such as GoToMeeting). Quick download and launch.
  • Typically, the UI is very responsive with screen sharing.
  • It's random sometimes when it will require you to login. This is troublesome for our remote customers as it's another step they may have to take.
  • CPU utilization can get quite high. This happens both on my MacBook Pro and also on Windows VMs.
  • Recently the application has either hung or not installed/launched properly in Windows.
  • Depending on the technical savvy of the remote user, they sometimes want to go to join.me.com or are simply confused when directed to "Go to join dot me in your web browser."
As previously mentioned, whenever you need to do an ad-hoc screen sharing meeting with someone, join.me serves that purpose quite well. If you are presenting often, you can also just have your own join.me address for others to join. For larger sessions with multiple people, I would think that something like GoToMeeting would be more appropriate.
Performance & Compatibility of Online Events Software (4)
20%
2.0
High quality audio
N/A
N/A
High quality video
N/A
N/A
Low bandwidth requirements
80%
8.0
Mobile support
N/A
N/A
Screen Sharing (2)
40%
4.0
Desktop sharing
80%
8.0
Whiteboards
N/A
N/A
Online Meetings / Events (5)
16%
1.6
Calendar integration
N/A
N/A
Meeting initiation
80%
8.0
Integrates with social media
N/A
N/A
Record meetings / events
N/A
N/A
Slideshows
N/A
N/A
Online Events Collaboration (3)
N/A
N/A
Live chat
N/A
N/A
Audience polling
N/A
N/A
Q&A
N/A
N/A
Online Events Security (3)
N/A
N/A
User authentication
N/A
N/A
Participant roles & permissions
N/A
N/A
Confidential attendee list
N/A
N/A
VoIP system collaboration
N/A
N/A
Web and Video Conferencing
N/A
N/A
  • Allows us to save money by being able to use the product without cost (especially so for customers who have to share their screens with us).
  • Faster response time with customers and problem determination.
Overall, it is generally more simple for users to start their own sessions with join.me than the other solutions. This is the primary reason we tend to use join.me over the others. However, we tend to use GoToMeeting when we are doing presentations or conference calls.
6
Systems administrators and developers use join.me for remote sessions with customers. This can be anything from product demos to troubleshooting / support.
We don't need to dedicate anyone to this as the product works well and we can contact join.me if there are issues.
  • End-user support.
  • Ad-hoc screen sharing with customers.
  • Product and project demonstrations.
  • Installation of new products into the customers' environments.
  • While there may be some additional features with join.me, the core screen-sharing capabilities are what drive us to its usage.
  • We currently do not use it for audio or video conferencing, but I could see us using it in that manner in the future.
It's easy to use and we don't every have problems with it (other than high cpu usage).
Yes
Instead of using an on-prem product (such as IBM Sametime) or use some other vendor or cloud-based solution, we have found that join.me does what we need for 95% of our use cases for customer support.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
Mostly because it's free and simple for our end users / customers to be able to share their screens.
We tend to re-evaluate the application that we request our customers to use for us to provide remote support. We seem to always come back to join.me due to its ease of use.
  • Implemented in-house
No
Change management was minimal
As we are a small organization, there was not any change management involved.
  • Getting the remote support users to understand not to put a ".com" at the end of the "join.me" URL.
This is a fairly simple product which doesn't require much "implementation" work for our use cases.
Thankfully, I have not had to reach out to support. The product just works well when we use it. If there is an issue, it is generally more related to the remote user's computer rather than join.me itself.
No
As mentioned previously, I haven't run into an issue requiring support.
  • Starting a meeting is really simple - launch the application and give the participants the code/url.
  • Quick download / launch generally.
  • Responsive screen-sharing!
  • As mentioned, some end-users have trouble knowing that it's "join dot me" instead wanting to add a .com to it.
  • Sometimes it uses way too much CPU.
Yes, but I don't use it
As mentioned, it's super simple to start using!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our product department uses join.me to deliver small group or 1:1 training where we primarily leverage screen sharing for demonstration purposes. We also help support the delivery of online education and when our instructors are having trouble, we usually go straight to join.me to help illustrate a solution and train our faculty. While job aids are available, we find that being able to quickly load a program and show someone a step that they might be missing, we can provide tremendous value and support to our clients.
  • No download/installation of a tool or application to start viewing, just open the browser and send the link.
  • Very fast to start a session, no need to schedule an event, send out calendar invitations, have the end user downloading an application.
  • Compatibly with browsers has been outstanding, we do not have to implement workarounds for this product.
  • Our most technologically challenged clients have no issues launching a join.me session.
  • When sharing your screen when you have multiple monitors displayed, it can often be difficult.
  • Screen sharing animations can be choppy.
We do not use join.me as a replacement for web conferencing software. Scheduled meetings with a large volume of participants are more easily facilitated for us with other software. However, for 1:1 and small group settings, especially on the fly, join.me is a huge time saver in both process and deployment.
Performance & Compatibility of Online Events Software (4)
62.5%
6.3
High quality audio
70%
7.0
High quality video
80%
8.0
Low bandwidth requirements
100%
10.0
Mobile support
N/A
N/A
Screen Sharing (2)
N/A
N/A
Desktop sharing
N/A
N/A
Whiteboards
N/A
N/A
Online Meetings / Events (5)
52%
5.2
Calendar integration
80%
8.0
Meeting initiation
100%
10.0
Integrates with social media
N/A
N/A
Record meetings / events
80%
8.0
Slideshows
N/A
N/A
Online Events Collaboration (3)
20%
2.0
Live chat
60%
6.0
Audience polling
N/A
N/A
Q&A
N/A
N/A
Online Events Security (3)
60%
6.0
User authentication
100%
10.0
Participant roles & permissions
80%
8.0
Confidential attendee list
N/A
N/A
VoIP system collaboration
N/A
N/A
Web and Video Conferencing
N/A
N/A
  • Our team members feel more empowered to help our users, having a quick and reliable tool to initiate and for our users to deploy.
  • As a result, our level customer satisfaction has increased as we can provide immediate and helpful illustrations.
  • We have also been able to reduce our investments in other conferencing software, which we were previously using in a cumbersome fashion, that did not meet our goals.
When there is a very specific task in mind, join.me has served our team exceptionally well for several years. It always makes the budget for renewal, and is one of the first tools that our support staff leverages when helping our clients. Other platforms often carry a higher cost, a longer meeting initiation window, require some technical expertise from the end-user to initiate, and can create delays and frustrations executing a simple task of screen sharing. To be able to send a link that someone can open in their browser, you can have a session launched in seconds, with no worry to your end-user's technical proficiency or hardware requirements to participate.
BlueJeans, Canvas
20
Product, E-Learning, Technical Support, Project Management, Academics
Basic technical proficiency is all that is required to use the software. We do not have to dedicate any resources to the use of the platform.
  • Technical Support
  • Quick Launching Illustrations
  • Connecting with less technical users
  • We have been able to leverage the recording functionality to create webinars that we have been able to reuse and share.
  • Wider department adoption.
This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
No
  • Price
  • Product Features
  • Product Usability
Our end-users with no technical experience can click a link and we can immediately screen share with them, no installation of software on their part, no browser compatibility issues, just click-and-go.
We are quite happy with join.me
  • Implemented in-house
No
Demonstrated the product for key employees, and they started using it.
Change management was minimal
  • Depending on your last use of the product, as the meeting owner, you may have to update your software (the end-user does not, they just launch in a browser)
It was very easy and straight forward to roll out this product.
We have no issues with the system.
No
We rarely, if ever, have to contact technical support. The product works as anticipated, and our end-users have no problems launching the product.
  • Launching a screen sharing session
  • Sending out a link to join the session
  • The end user clicking a link and being joined in, no product installation or compatibility issues
  • It can be difficult to correctly share your screen when using multiple monitors/displays/projecting.
We have never had a problem with and end user being able to connect to our session.
Matt Judice | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Join.me is used across HomeAway in several different departments. We use it on the Onboarding team to conduct product demos, listing quality reviews, software setup meetings and conference meetings. It allows us to direct the customer to a specific issue that we need to fix or have the customer fix. Join.me makes the conversation quick and easy with out the need to send multiple screen shots.
  • Screen sharing
  • VOIP calls
  • Availability to send a screen share live through e-mail.
  • It would be great to be able to send files through the screen share
Join.me is well suited for most applications where you might want to use WebEx. How many people will use it? (the free version allows 9 people to join). Do they need to call into the meeting? (if you have multiple people calling you may need a cisco bridge). Do your attendees have access to download the viewer? (if not other solutions may be needed).
  • Increased efficiency
  • Great customer service
  • Easy way to make sure customers "get it" and understand what you are telling them. This is great for applications where you are trying to convey a technical idea
Join.me is lean and loads right from my program menu and is considered safe by the IT department. It works with all browsers without the need to install extensions or Java updates or other time consuming software. I do wish there were other options to send files and track analytics like ClearSlide.
Join.me is a great product with features that make my day and job easier. I use the basic version (free) so for the price its a no brainer.
Onboarding and Listing Quality employees in the Channel Operations department.
0
If you can facebook you can use Join.me. Compared to WebEx or ClearSlide it's a simple, easy to use option that gets the job done.
  • Customer service applications "How do I change my headline in my dashboard"? Instead of talking about it you can show them
  • Listing Quality reviews
  • Software specific education
  • Dashboard functions education
  • I have used Join.me to share a WebEx presentation with people who could not use WebEx.
  • Interoffice communication
  • Training applications
Return to navigation