Filter Ratings and Reviews
Filter 14 vetted JotForm reviews and ratings
Reviews (1-8 of 8)
November 08, 2019
Get your customers' feedback with easy built forms
JotForm is a software that has the ability to create highly functional professional online forms and then can be integrated with social media and websites. It is mainly used by the marketing department to collect customer and potential customer information that can be used for newsletters and other marketing strategies. It makes it also easy to create surveys to get feedback from users.
- Create surveys for collecting feedback.
- Create forms to collect information.
- Integrate with other application to import information and use it.
- Easy-to-use interface.
- Encrypt data for security.
- Text size cannot be changed currently.
- Designing the form is still limited.
- Customer service is lacking a little bit in resolving issues.
October 31, 2019
Using JotForm saves us time
We run a website that lists all the fun events in the area. We get a lot of traffic, so we get many businesses submitting events to us. It was way too difficult to manage all the press releases that came in, written in different fashions, lengthy, etc. We had our web manager set us up with Jot Form. Now, we created a form for these people to fill it out. It has saved us so much time because now all the event info comes to us in our format and ready to be posted!
- I appreciate the online chat support.
- They offer a free version for small companies.
- Building the forms is very easy!
- I wish there was more flexibility with the monthly submissions. I never reach the limit, until one month when things got busy. It locked people out of entering submissions. Fortunately, they helped me out once I contacted the live chat.
August 09, 2019
Easy to use and set up, with a small learning curce
We use JotForm in conjunction with another service to run a customer database for our company. This is being used across the company to ensure all customer information is accurate and up-to-date. We have used another form filling solution, which really limited what we could do with the forms - JotForm allows for us to expand our functionality into an aspect of the business that we would have never thought of while we were using the old form filling solution. JotForm is easy to set up and get started, but there is a little bit of a learning curve for some of the more 'advanced' features of JotForm, but once you learn the techniques, it really empowers you as a user and allows for more functionality and features that you would never even know you would need.
- Conditional formatting.
- Powerful widgets.
- Payment provider integration.
- Heavy personalization.
- Free Usage (Monthly Submissions, Form View, etc.) is too low.
- Only allows 10 Payment Submissions with the free account - Form submissions (100) and payment submissions should be the same.
- Form fields in the builder needs better descriptions and directions.
We are an app development company who needed a way to easily create forms to capture the information of app users. JotForm was used exclusively by our marketing and account management departments. Before JotForm, we didn't have a way to capture this information in an efficient way, nor run reports to see key analytics.
- It's super simple and quick to get a new form up and running.
- Numerous form options and components make it possible to create a form just to do about anything.
- Exporting and reporting options are robust, allowing you to easily manipulate and analyze your submission data.
- Contacting customer service isn't the easiest. They don't have a phone number. You have to submit a ticket to a forum-type place and wait for a response.
- The price and submission count difference between gold and platinum level is ridiculous. If I remember right, you have to jump from 100,000 to 1,000,000 submissions and the price difference is $100/mo. Needs to be an intermediate step between the two.
January 28, 2019
JotForm - Easy Hosted Forms
I've used JotForm as both a standalone form for custom form generation for special projects, as well as forms used with hosted web solutions that did not have form options. JotForm is an excellent hosted form solution for any organization. From simple basic forms to complex, detailed forms with many variations, JotForm provides an excellent product.
- Easy to use with drag and drop features as well as excellent instructions should you need something a little more advanced.
- Tons of ways to extend and really create complex forms with conditions and logic.
- The forms look nice. They have nice templates that are modern looking and responsive!
- Reasonably priced.
- Although the templates available are nice looking, extended customization of the look and design just isn't fully there yet.
- Would like to see customer service improve.
- Better communication from JotForm regarding major changes, especially when changing billing options.
We use JotForm in our business in a number of applications, with the primary being event registration. Here in the marketing department we organize and promote events which we then use Jotform to fill with attendees. Jotform has helped streamline this process and helps with both free and paid events.
- Forms are highly customizable and easy to create/change
- There are hundreds of templates for almost any kind of use case if you don't want to make your own
- JotForm integrates with our email marketing software, Mailchimp, quite easily. There are other numerous integrations as well, including Zapier.
- I honestly have not run across any deficits with the software...it works perfectly for our needs.
JotForm was used to create our leadership applications, reference forms, and interview signups for our student leaders.
- Autoresponder/Notifications Emails
- Ease of use
- Mobile access for forms
- Payment options
- I haven't had any issues with Jotform. The way it is used is great.
- Better way to link forms together for auto transfer. When you want to link forms so that data transfers from one form to another automatically it takes a little time and URL coding skill. The help page is useful, but if there was a better way it would be great. We used forms for applications and I set it up to automatically send a reference form upon submission of application and it required some time to code it, and it was difficult to test.
March 06, 2019
Very responsive technical support
We use it for students registration and renewal for various functions, from registration, survey, reservation.
- Very fast responsive Technical Support. Excellent when it comes to general tech forms field manipulation questions.
- Forms are easy to create.
- Many widgets to choose from.
- Easy and quite intuitive advanced CSS modification features
- For developing the form: When it comes to more complex boolean logic for setting up criteria. It fails to do something like : count = count + 1. Not saying it cannot do simple +. I am saying, you cannot change the variable count if count is part of the formula.
- For developing the form: unable to format a widget. Thus, the text come across looks plain text.
- For developing the form: You can get the fieldname from properties. It will be very helpful if it shows field name by having you hovering over on top of the field.
JotForm Scorecard Summary
Feature Scorecard Summary
About JotForm
JotForm is a powerful online application that, according to the vendor, allows anyone to quickly create custom online forms. Its drag-and-drop user interface makes form building simple, and doesn’t require you to write a single line of code. Using JotForm, you can create and publish forms, integrate them into your site, and receive responses by email.
JotForm has multiple subscription options, including a free plan. Free users have access to all of the same features as paid users, but with lower limits on form counts, form submissions, form views, upload space, and submission storage. Its paid plans cost as low as 19$ a month which offers 1,000 monthly submissions and 10 GB storage with all the other functionalities available.
JotForm has multiple subscription options, including a free plan. Free users have access to all of the same features as paid users, but with lower limits on form counts, form submissions, form views, upload space, and submission storage. Its paid plans cost as low as 19$ a month which offers 1,000 monthly submissions and 10 GB storage with all the other functionalities available.
Categories: Survey & Forms Building
JotForm Screenshots
JotForm Integrations
Google Drive, Dropbox, Mailchimp, Zoho CRM, Stripe, Weebly, Wix, Squarespace, Box, Authorize.Net, Infusionsoft by Keap, Insightly, Zapier, IFTTT, Google Spreadsheet, PayPal, Square, Salesforce
JotForm Competitors
Pricing
Does not have featureFree Trial Available?No
Has featureFree or Freemium Version Available?Yes
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No
| Edition | Pricing Details | Terms |
|---|---|---|
| Bronze | $19 | Month |
| Silver | $39 | Month |
| Gold | $99 | Month |
Check enterprise options on https://www.jotform.com/enterprise/
JotForm Support Options
| Free Version | Paid Version | |
|---|---|---|
| Live Chat | ||
| Forum/Community | ||
| FAQ/Knowledgebase | ||
| Social Media | ||
| Video Tutorials / Webinar |
JotForm Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | Apple iOS, Android, Mobile Web |