TrustRadius
https://media.trustradius.com/product-logos/EX/V8/WD9URN0MAADS.JPEGJotFormJotForm Makes Creating Forms Simple and Analyzing Data Easy2019-03-02T02:28:37.714ZWe are an app development company who needed a way to easily create forms to capture the information of app users. JotForm was used exclusively by our marketing and account management departments. Before JotForm, we didn't have a way to capture this information in an efficient way, nor run reports to see key analytics.,It's super simple and quick to get a new form up and running.
Numerous form options and components make it possible to create a form just to do about anything.
Exporting and reporting options are robust, allowing you to easily manipulate and analyze your submission data.,Contacting customer service isn't the easiest. They don't have a phone number. You have to submit a ticket to a forum-type place and wait for a response.
The price and submission count difference between gold and platinum level is ridiculous. If I remember right, you have to jump from 100,000 to 1,000,000 submissions and the price difference is $100/mo. Needs to be an intermediate step between the two.,10,JotForm increased the conversion from interested person to user on our app.
We were able to reduce the amount of time spent trying to build forms via coding and other more complicated methods.
We were better able to track patterns and data from app users to help drive decisions about how/where to advertise to try and get new app users.,Customer SurveysEmber FerrantinoJotForm is great for anyone who needs user friendly, customized forms!2019-04-03T15:17:08.864ZJotForm was used to create our leadership applications, reference forms, and interview signups for our student leaders.,Autoresponder/Notifications Emails
Ease of use
Mobile access for forms
Payment options,I haven't had any issues with Jotform. The way it is used is great.
Better way to link forms together for auto transfer. When you want to link forms so that data transfers from one form to another automatically it takes a little time and URL coding skill. The help page is useful, but if there was a better way it would be great. We used forms for applications and I set it up to automatically send a reference form upon submission of application and it required some time to code it, and it was difficult to test.,10,Positive impact because of the ability to collect data quickly.,,Google FormsTimothy HargroveVery responsive technical support2019-03-06T15:10:07.592ZWe use it for students registration and renewal for various functions, from registration, survey, reservation.,Very fast responsive Technical Support. Excellent when it comes to general tech forms field manipulation questions.
Forms are easy to create.
Many widgets to choose from.
Easy and quite intuitive advanced CSS modification features,For developing the form: When it comes to more complex boolean logic for setting up criteria. It fails to do something like : count = count + 1. Not saying it cannot do simple +. I am saying, you cannot change the variable count if count is part of the formula.
For developing the form: unable to format a widget. Thus, the text come across looks plain text.
For developing the form: You can get the fieldname from properties. It will be very helpful if it shows field name by having you hovering over on top of the field.,8,Has done exactly what most of my forms need.,Google Forms,Google Ads (formerly AdWords), Dropbox Business, Adobe Acrobat DC,Customer Surveys,3,1,registration forms
service request forms,9,date fields
name fields
phone fields
email fields
auto response emails,do more advanced css. it will be really helpful if I can see the field name easily by simply hovering over it.,Yes,9Elizabeth MabreyEasy to use and set up, with a small learning curce2019-08-09T12:58:52.376ZWe use JotForm in conjunction with another service to run a customer database for our company. This is being used across the company to ensure all customer information is accurate and up-to-date. We have used another form filling solution, which really limited what we could do with the forms - JotForm allows for us to expand our functionality into an aspect of the business that we would have never thought of while we were using the old form filling solution. JotForm is easy to set up and get started, but there is a little bit of a learning curve for some of the more 'advanced' features of JotForm, but once you learn the techniques, it really empowers you as a user and allows for more functionality and features that you would never even know you would need.,Conditional formatting.
Powerful widgets.
Payment provider integration.
Heavy personalization.,Free Usage (Monthly Submissions, Form View, etc.) is too low.
Only allows 10 Payment Submissions with the free account - Form submissions (100) and payment submissions should be the same.
Form fields in the builder needs better descriptions and directions.,9,Improved cost of operations.
Faster communications.
More central storage of customer info, that is available from anywhere with an internet connection.,Google FormsVerified UserJotForm - Easy Hosted Forms2019-01-28T20:45:48.470ZI've used JotForm as both a standalone form for custom form generation for special projects, as well as forms used with hosted web solutions that did not have form options. JotForm is an excellent hosted form solution for any organization. From simple basic forms to complex, detailed forms with many variations, JotForm provides an excellent product.,Easy to use with drag and drop features as well as excellent instructions should you need something a little more advanced.
Tons of ways to extend and really create complex forms with conditions and logic.
The forms look nice. They have nice templates that are modern looking and responsive!
Reasonably priced.,Although the templates available are nice looking, extended customization of the look and design just isn't fully there yet.
Would like to see customer service improve.
Better communication from JotForm regarding major changes, especially when changing billing options.,9,JotForm has provided an excellent hosted form solution that makes gathering data/information quick and easy.
JotForm saved a lot of time and headache for organization volunteers on our soccer tournament project.,Google Forms,Employee Surveys
Customer SurveysJen Garfinkel-CansecoJotForm is a highly versatile tool and an excellent addition to any tech stack2019-01-26T17:08:58.700ZWe use JotForm in our business in a number of applications, with the primary being event registration. Here in the marketing department we organize and promote events which we then use Jotform to fill with attendees. Jotform has helped streamline this process and helps with both free and paid events.,Forms are highly customizable and easy to create/change
There are hundreds of templates for almost any kind of use case if you don't want to make your own
JotForm integrates with our email marketing software, Mailchimp, quite easily. There are other numerous integrations as well, including Zapier.,I honestly have not run across any deficits with the software...it works perfectly for our needs.,10,JotForm has streamlined our event registration process and made it virtually error-free. There are at times communication issues with our forms and PayPal, but largely the software has been a big time saver.
The software is easy to set up and deploy, making it usable by employees at all levels,Typeform,Klaviyo, Pure Chat, MailChimp,Customer SurveysJason Revilla
Unspecified
JotForm
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
