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Jotform

Score8.4 out of 10

387 Reviews and Ratings

What is Jotform?

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security.

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Top Performing Features

  • Survey logic flexibility

    Survey question flow can be customized with skip logic, conditional questions, question branching logic, piping logic, and/or randomization.

    Category average: 8.2

  • Changes to live survey

    Users can make changes to live surveys after they are published.

    Category average: 8.4

  • Question design help

    Includes educational material about question design for research, such as tips, recommendations, and information about best practices.

    Category average: 8.2

Areas for Improvement

  • Themes

    Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.

    Category average: 7.3

  • Custom logo/branding

    Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.

    Category average: 7.9

  • Vendor-offered crowdsourcing

    Vendor offers access to an audience or panel of respondents.

    Category average: 7.9

Who Buys & Uses Jotform

Pros

  • Ease of form creation and data management
  • Robust customization options for forms
  • Consistent platform reliability

Cons

  • Pricing structure and plan limitations
  • Restrictions within the free trial experience
  • Requests for additional feature development

Jotform is great

Use Cases and Deployment Scope

I use Jotform for data collection and workflow management. I supervise a staff of 17 people and Jotform makes my life and work easier by automating a lot of what I have to have them submit. From proposals to approvals, their form management software is awesome, joined with their workflow software it makes automating tasks a breeze.

Pros

  • Ease of Use
  • Form Editor
  • Workflows

Cons

  • Pdf Editor
  • Email Editor
  • Pricing

Return on Investment

  • Less Busy Work
  • Automated Processes
  • Easier data collection for employees

Usability

Alternatives Considered

Google Forms and Microsoft 365

Jotform continues to impress

Use Cases and Deployment Scope

Jotform has been instrumental in allowing us to streamline how forms and documents are created, distributed, signed and tracked for our business.

Pros

  • Very easy to create new forms or upload existing for use
  • Eliminates having to use multiple platforms for document workflow
  • Simplifies processes for work groups

Cons

  • Jotform has continuously worked to upgrade and improve functionality.

Return on Investment

  • Hours of manpower saved
  • Has allowed business to move processes paperless

Usability

Alternatives Considered

Adobe Acrobat Sign

Other Software Used

Payworks, Google Forms, Adobe Acrobat Sign, Adobe Acrobat

Jotform has been great for our company

Use Cases and Deployment Scope

We use Jotform daily for our check in forms. It has helped us stay organized and keep day to day functions running well.

Pros

  • Gather customer information
  • Deliver our forms timely and successfully
  • Makes day to day functions flow much easier

Cons

  • We are happy with Jotform.

Return on Investment

  • Improves business.
  • Easier to communicate with clients.
  • Easy to get the information we need.

Usability

Alternatives Considered

Google Sheets

Other Software Used

Google Sheets, Gingr, Broadly

User Friendly Organized Data Love it

Use Cases and Deployment Scope

Jotform is used to capture leads with assessments for those who come to the workshop sessions for personal growth and leadership development. Using Jotform allows us to give a burnout assessment quiz to give awareness to attendees on their state of stress. Then the quiz will calculate the data and give the appropriate results with action steps.

Pros

  • user friendly
  • customization
  • organized data

Cons

  • I'd love to see a chart at the end for my data

Return on Investment

  • Captured 77 leads my first time using it!

Usability

Highly Recommend

Use Cases and Deployment Scope

Jotform was easy to use, and the templates were a great fit for what I needed. The ability to edit them and modify to my liking was user friendly and easy. I would use again and highly recommend.

Pros

  • Pre designed templates
  • Easy edit functions
  • previews for desktop, mobile, and PC use

Cons

  • Increase the number of submissions for the free trials
  • Reduce the cost as there are competitive platforms
  • Start or advertise texting features

Return on Investment

  • It depends on the volume and use of the forms (personal may be less than business needs)
  • There are some free platforms like Microsoft forms or Textedly so it depends on the need
  • Positive is those competitors either do not allow upload of documents, provide great templates like jobform, or have texting capabilities.

Usability

Alternatives Considered

DocuSign and Textedly

Other Software Used

DocuSign, Microsoft 365, Textedly