Overview
What is Jotform?
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data…
An awesome tool for coordinating events and collecting responses
Jotform for leadership and culture development
Amazing user friendly online form and app builder
Hooked on Jotform
Jotform UX
A honest review from free user!
Jotform gives SME a jolt forward
Initially overwhelming but ultimately a superb product.
Don't sleep on Jotform!
Using Jotform to Host List-Building Events for Online Entrepreneurs
Photo upload template was a good springboard
Very user friendly and great functionality
What I expect from a form builder
Jotform that GOAT for you to win quick digital transformation
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Response tracking (87)9.393%
- Data export (88)9.393%
- Multiple question types (89)9.292%
- Custom logo/branding (91)8.282%
Reviewer Pros & Cons
Pricing
Free
$0.00
Bronze
$29.00
Silver
$39.00
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Features
Survey Format & Appearance
Features related to the type, look & feel of surveys.
- 8.9Survey templates(80) Ratings
Includes a selection of pre-made survey templates for different types of surveys.
- 8.2Themes(86) Ratings
Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.
- 8.2Custom logo/branding(91) Ratings
Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.
Survey Content
Features related to the content (media, question types, answer types, etc) of surveys.
- 9.5Changes to live survey(75) Ratings
Users can make changes to live surveys after they are published.
- 8.6Question design help(73) Ratings
Includes educational material about question design for research, such as tips, recommendations, and information about best practices.
- 9.2Multiple question types(89) Ratings
Supports a variety of question types, such as multiple choice, select all that apply, ratings, text responses, etc.
Survey Logic
Features related to survey flow, or the logic that directs survey question order.
- 9.1Survey logic flexibility(75) Ratings
Survey question flow can be customized with skip logic, conditional questions, question branching logic, piping logic, and/or randomization.
Survey Reporting & Analytics
Features related to reporting & analytics for survey results.
- 9.3Response tracking(87) Ratings
Individual responses are coordinated with demographic information about the respondent. This information is stored and can be used for reporting and analysis.
- 9.3Data export(88) Ratings
Data collected within the tool can be exported to another program for additional reporting/analysis.
- 9Standard reports(77) Ratings
Includes canned reports that allow users to generate and share accurate survey results.
- 9.1Custom reports(71) Ratings
Allows users to report on custom metrics, choose which metrics to include in a report, run reports with advanced segmentation and/or customize the look and feel of a report.
- 9Analytics(66) Ratings
Allows users to run different types of analysis, such as statistical analysis, cross tabs, sentiment analysis, etc. within the tool.
Survey Administration & Security
Features related to administration & security for survey tools and data.
- 8.6Access controls(70) Ratings
Administrators can limit users’ ability to access data and edit content.
- 9.3Compliance(67) Ratings
Supports privacy compliance and confidentiality standards, such as HIPPA.
Survey Distribution
Features related to the distribution of surveys.
- 8.6Vendor-offered crowdsourcing(40) Ratings
Vendor offers access to an audience or panel of respondents.
- 8.7Respondent restrictions(55) Ratings
Users can place restrictions on who can participate in surveys or how many times the same person can complete a survey.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Jotform?
It doesn’t matter what type of industry; Jotform Enterprise can automate form responses, enhanced team camaraderie and collaboration. Its forms, apps, and e-signature documents are a solution for healthcare providers, business services, educational institutions, nonprofits, government agencies, and field service management companies alike.
Beyond tools like Jotform Apps, Jotform Sign, Jotform Approvals, and others, Enterprise boasts features like encrypted forms, advanced security compliances, Single Sign-On (SSO), white labeling, multiple user access, report generation, data analysis, and much more. Jotform Enterprise users will also have access to a dedicated support team to provide assistance and answers to any questions they may have.
Jotform Features
Survey Format & Appearance Features
- Supported: Online surveys
- Supported: Paper surveys
- Supported: Survey templates
- Supported: Survey library
- Supported: Themes
- Supported: Custom logo/branding
- Supported: Single page survey
- Supported: Progression bar
- Supported: Responsive design
Survey Content Features
- Supported: Multimedia content
- Supported: Drag-and-drop editor
- Supported: Changes to live survey
- Supported: Question bank
- Supported: Question design help
- Supported: Multiple question types
- Supported: Matrix questions
- Supported: Translation/multi-lingual
Survey Logic Features
- Supported: Survey logic flexibility
- Supported: Response requirement/validation
- Supported: Skip logic
- Supported: Conditional questions
- Supported: Question branching
- Supported: Piping logic
- Supported: Randomization
Survey Reporting & Analytics Features
- Supported: Response tracking
- Supported: Data export
- Supported: Real-time results
- Supported: Standard reports
- Supported: Custom reports
- Supported: Visualizations
- Supported: Analytics
Survey Integrations Features
- Supported: CRM Integration
- Supported: Social media integration
- Supported: E-commerce integration
- Supported: Testimonials widget
Survey Automation Features
- Supported: Notifications and alerts
- Supported: Calendar/scheduling
- Supported: Follow-up emails
Survey Distribution Features
- Supported: In-tool invites
- Supported: Email distribution
- Supported: Cross-channel distribution
- Supported: Custom survey URLs
- Supported: Embeddable surveys
- Supported: Site intercept surveys
- Supported: 360 Degree feedback
- Supported: Anonymous responses
- Supported: Vendor-offered crowdsourcing
- Supported: Unlimited questions per survey
- Supported: Unlimited responses per survey
- Supported: Respondent restrictions
Survey Administration & Security Features
- Supported: Multiple users
- Supported: Access controls
- Supported: Compliance
Jotform Screenshots
Jotform Video
Jotform Integrations
Jotform Competitors
Jotform Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(191)Attribute Ratings
Reviews
(1-25 of 104)Jotform Doesn't "Monkey" Around
- Customizable
- User-friendly
- Dynamic Designs
- More surveys in the "starter" level tier (even if that means more ads)
- Higher limits in the "starter" level tier
An awesome tool for coordinating events and collecting responses
- Keeps all responses in one place
- Very easy to design and use
- Can quickly export responses to a spreadsheet and customize what you want to see
- Increase the base submission limit
- Maybe expand to include sample event invitations
Jotform for leadership and culture development
- Form design tools
- Variety of gadgets for the forms
- Information download
- Accesibility in pc, mac and cell phones
- Forms for cellphone
- Automatic Reports
Amazing user friendly online form and app builder
- User friendly form builder
- Online apps
- Workflows
- More types of fields
- More flexible plans
- An easier way to connect multiple forms and use data from various forms
Hooked on Jotform
- Customizable
- Reliable
- Easy to use
- More header customizable options
- More friendly user functions- some are confusing
- Ease of use for the receiver
Jotform UX
- User interface
- User experience
A honest review from free user!
- User interface
- User experience
- Looks
- Customizeable
- Integerations
- perfomance
- Features to scheduled
Jotform gives SME a jolt forward
- Electronic staff file - team member database that can fit in with BCE requirements in South Africa
- Streamlining basic approval processes for Purchase Orders
- Animate the approval process flow so a user can see what actions will take place. The linear diagram does give a great visual representation. I usually have to do a few test runs to check how the approval process works in real time.
- If you have multiple pages in a form, you can't preview the pages directly. You need to first enter data on the preview form before going to the next page.
Initially overwhelming but ultimately a superb product.
- Helpful tutorial videos
- Rapid responses from customer service/support
- Multitude of integrations
- More options for upgrading based on specific necessity
- Live chat for support in real time
Don't sleep on Jotform!
- Conditional logic
- Great look and feel for external users
- Easy to create and edit
- I've had to try to figure out some things on my own, that when I figured out how to do it, were not intuitive
- Limits characters and words for specific fields
- Send a copy of the form to specific people automatically
- The forms are easy to set up
- Jotform could improve on making it easier to find advanced features. Sometimes it's not always intuitive.
- Embedding forms are a little tricky with Jotform compared to other similar products.
- Formatting is a little difficult with fonts.
Jotform is also great if you have multiple team members or a staff that needs to communicate with the information that has been collected. Jotform makes it easy to share the data automatically.
Photo upload template was a good springboard
- provide prebuilt elements
- provide widgets
- provide options for distribution and promotion for universal participation
- In my experience, occasionally get error message that's vague saying "Something went wrong" but it does not really go into the what part of that error message
- In my experience, sometimes the page does not load although it can sometimes be resolved by refreshing the page or trying again to load the page.
- I wish that the integration with Google sheets would include line hyperlinks to the files that are uploaded through our photo upload form. In my experience, it just gives the URL which would need to be pasted into a browser.
Very user friendly and great functionality
- Gives options to add own fields for questions
- templates ready to use
- provides a handy overview on excel which can also be downloaded
- securely stored data
- option to overwrite / merge when people submit multiple forms
What I expect from a form builder
- Conditional logic, including decisions based on calculated answers
- Localized forms with support for multiple languages
- HIPPA compliant forms
- fully responsive, seamless embedding into web pages
- improved support for rtl languages in PDF builder
- streamlined process for assisted functions such as transferring forms to another account
- improved collaboration on forms and related elements such as PDF builder
Jotform that GOAT for you to win quick digital transformation
- Quick create form
- store data with instant
- easy to design
- can mapping the List box with some master that connect to some database (sheet)
- can have comparison sheet with one form an another form results
Incredible features at incredible entry price!
- Accessibility for free
- User interface
- Easy to show form reports in app form
- More widgets
- Duplicate settings option, especially for color scheme
- Improved color input for customized settings
Streamline Your Data Collection Efforts with JotForm: A Game-Changing Form Creation Software Rating: ★★★★★ (5/5)
- Reliable
- Flexible
- Functional
- Add a lower tier price than what's available
MADE MY LIFE EASIER!
- Customization
- User Friendly
- Quality PDFs
- I'd like to see even more widgets and plug ins
Jotform Review!
- Easy Website integration
- Straight forward automated emails
- Easy user interface
- More options on conditional logic
Jotform is user friendly
- Highly user friendly
- Customizable
- Ease of downloading data
- When adding logos, the sizing is too limited. This would be nice to customize on a larger scale than currently available.
A Sure Way for a Survey!
- Object oriented survey design
- Wide array of survey questions
- Amazing library of widgets
- Wide array of integrations for survey tabulations and results
- Less number of submissions for the free version. Too restrictive! Not adequate for new users to experiment with and gain objective experience.
Jotform is less suited for: Long-form surveys with complicated nesting and conditional loops.
Jotform - The best!
- easy creation layout
- Integrations
- Widgets
- It would be interesting to be able to consult fields of forms that have already been sent, so that in the future it will be possible to continue increasing the content.
Jotform - great for form building
- Easy to Use
- Clear Instruction
- Great Customer Support
- Better membership fees
- Better download management
- More field inserts
Jotform for Recruitment
- I like that it is mobile friendly
- It is very easy to create forms
- Its easy to turn forms into PDFs
- It is hard to upload documents/photos onto the form from your mobile
- It can be a little challenging to edit a form you made from a scanned PDF
Jotform - a pretty good system
- Organization
- Custom branding options
- Easy to use
- No ability to purchase additional submissions without upgrading your whole account
- Not easy to direct users back to edit their submissions
- If you need easy to create, aesthetically pleasing forms.
- If you don't need anything too complicated.
- If you are looking to collect payment for a registration system.
- If your "form-fillers" need to be able to go back in and updated their information.
- If your submission needs vary -- there's not a way to purchase additional submissions for one-time use