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Jotform

Jotform

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Overview

What is Jotform?

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data…

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Recent Reviews

Jotform Review

10 out of 10
April 18, 2024
I use Jotform in my business to sign membership agreements. They make it so easy and if I do not know how to get something done you simply …
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It's great

8 out of 10
March 26, 2024
We really need to have PDF's that clients can access and fill out for us to review. Everyting that Jotform provides is fantastic and …
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Jotform user

8 out of 10
March 25, 2024
We use Jotform for submitting sample request from our sales representatives to our research and development labs. Jotform created a space …
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LifeSaver!

9 out of 10
February 27, 2024
Primarily, we utilize Jotform for volunteer sign-ups, allowing individuals interested in contributing their time and efforts to easily …
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Love Jotform

10 out of 10
February 19, 2024
I absolutely love the Jotform app. It is so easy to work with, I have several business and it's my go for all my forms. I have created …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Data export (110)
    8.9
    89%
  • Response tracking (109)
    8.7
    87%
  • Multiple question types (111)
    8.6
    86%
  • Custom logo/branding (112)
    8.1
    81%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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Free

$0.00

Cloud

Bronze

$34.00

Cloud
Monthly

Silver

$39.00

Cloud
Monthly

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.jotform.com/enterprise/pric…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Welcome to Jotform

YouTube

Jotform Enterprise Demo

YouTube
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Features

Survey Format & Appearance

Features related to the type, look & feel of surveys.

8.1
Avg 7.8

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

8.5
Avg 8.6

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

8.1
Avg 8.3

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

8.6
Avg 8.3

Survey Administration & Security

Features related to administration & security for survey tools and data.

8.2
Avg 8.4

Survey Distribution

Features related to the distribution of surveys.

7.8
Avg 8.1
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Product Details

What is Jotform?

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security.
It doesn’t matter what type of industry; Jotform Enterprise can automate form responses, enhanced team camaraderie and collaboration. Its forms, apps, and e-signature documents are a solution for healthcare providers, business services, educational institutions, nonprofits, government agencies, and field service management companies alike.
Beyond tools like Jotform Apps, Jotform Sign, Jotform Approvals, and others, Enterprise boasts features like encrypted forms, advanced security compliances, Single Sign-On (SSO), white labeling, multiple user access, report generation, and data analysis. Jotform Enterprise users will also have access to a dedicated support team to provide assistance and answers to any questions they may have.

Jotform Features

Survey Format & Appearance Features

  • Supported: Online surveys
  • Supported: Paper surveys
  • Supported: Phone surveys
  • Supported: Survey templates
  • Supported: Survey library
  • Supported: Themes
  • Supported: Custom logo/branding
  • Supported: Single page survey
  • Supported: Progression bar
  • Supported: Responsive design

Survey Content Features

  • Supported: Multimedia content
  • Supported: Drag-and-drop editor
  • Supported: Changes to live survey
  • Supported: Question bank
  • Supported: Question design help
  • Supported: Multiple question types
  • Supported: Matrix questions
  • Supported: Translation/multi-lingual

Survey Logic Features

  • Supported: Survey logic flexibility
  • Supported: Response requirement/validation
  • Supported: Skip logic
  • Supported: Conditional questions
  • Supported: Question branching
  • Supported: Piping logic
  • Supported: Randomization

Survey Reporting & Analytics Features

  • Supported: Response tracking
  • Supported: Data export
  • Supported: Real-time results
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Visualizations
  • Supported: Analytics

Survey Integrations Features

  • Supported: CRM Integration
  • Supported: Social media integration
  • Supported: E-commerce integration
  • Supported: Testimonials widget

Survey Automation Features

  • Supported: Notifications and alerts
  • Supported: Calendar/scheduling
  • Supported: Follow-up emails

Survey Distribution Features

  • Supported: In-tool invites
  • Supported: Email distribution
  • Supported: Cross-channel distribution
  • Supported: Custom survey URLs
  • Supported: Embeddable surveys
  • Supported: Site intercept surveys
  • Supported: 360 Degree feedback
  • Supported: Anonymous responses
  • Supported: Vendor-offered crowdsourcing
  • Supported: Unlimited questions per survey
  • Supported: Unlimited responses per survey
  • Supported: Respondent restrictions

Survey Administration & Security Features

  • Supported: Multiple users
  • Supported: Access controls
  • Supported: Compliance

Jotform Screenshots

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Jotform Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

Wufoo, Typeform, and Formstack Forms are common alternatives for Jotform.

Reviewers rate Data export highest, with a score of 8.9.

The most common users of Jotform are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(265)

Attribute Ratings

Reviews

(1-25 of 139)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Jotform has enabled me to make a Guest's Stay Information Form and an Airport Shuttle Request Form, and the building process was very intuitive so even one with no code experience, or no forms experience, can easily make a super-looking questionnaire. I have used a lot of photos in my forms to enable my guests to get appropriate services in a very intuitive way, in just a few clicks.
April 18, 2024

Jotform Review

Score 10 out of 10
Vetted Review
Verified User
Provide Jotform integration into my website and allow all my members to sign a membership agreement while storing it but most importantly sending me a copy where I can download and store as well.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Jotform is very well suited for my household needs in keeping track of each members’ transactions (as I use mine for tracking expenditures). Being able to customize each form based on our goals and needs, it provides great analytics that can further help us in our behavioral spending and future financial decision making.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
I would not recommend anyone rely on Jotform. Weak technology backed by uninterested customer service is not well-suited to any scenario. I feel Jotform is an inappropriate tool for critical business applications—it is hard to use and unreliable. A specific scenario where Jotform failed was in e-signature capture—the e-sign document would not load for our end users. Jotform support did not support us, and then it was reused to refund us after causing critical business delays.
March 26, 2024

It's great

Score 8 out of 10
Vetted Review
Verified User
Our current area and promoting digitization of paper into easy forms is pivotal. Great inside of the medical and educational fields.
February 27, 2024

LifeSaver!

Score 9 out of 10
Vetted Review
Verified User
Jotform is like our superhero for gathering important info for our shelter. It's great for volunteer sign-ups, making it easy with its simple form builder. For shelter visits, it helps us coordinate dates and preferences. And when screening adopters, it helps gather crucial details. Plus, it's a real timesaver since we can customize forms without needing fancy tech skills.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is well-suited for small businesses that do not have excess funds for professional perks such as this. We have a small customer base, but that should not mean sacrificing professional perks to the customer or to ourselves. This is far better than Google or Excel-based forms, which is what we wanted to steer away from.
February 19, 2024

Love Jotform

Darletris Nelson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I can share my website that is linked into Jotform so people can book appointments. It acts as my digital business card. Don't know any scenarios that Jotform could not be appropriate
Score 10 out of 10
Vetted Review
Verified User
Jotforms are perfect for sharing links on social media to collect prospect information. It also allows you collect potential client information in one place. It's also great to link in emails for client feedback. It might not be most appropriately used for social event planning. However, I could see how it could provide a place to gather all guest information in one place.
Score 10 out of 10
Vetted Review
Verified User
As I described in my review, allowing us to offer online application process for our scholarship applications has been a huge advantage over how we did it before. Our "clients" are high school kids so getting away from paper applications was easy and streamlined our entire process.
Score 9 out of 10
Vetted Review
Verified User
As mentioned at the beginning, Jotform suits our basic form needs very well at the free level. In the context of needing basic information with space for open ended questions to be answered, it works really well. Overall, we have been very satisfied with the ease of use, options, presentation, and downloading abilities.
February 16, 2024

Huge timesaver!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is suitable for any PDF form that needs to be completed by a large number of users who may not regularly work with editable PDFs, and may not have access to anything other than a mobile device.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Jotform has truly been a pleasure to have and to use. It has taken what was a very time-consuming and tedious process and made it much more simple.

We currently use two forms we created in Jotform:(1) to allow satellite locations the ability to request replenishment supplies for their sites, and (2) to have a form that each site completes at the end of each fiscal month to provide their inventory levels.

This allows us to keep much better control of our inventory and because Jotform allows products to be marked as "low inventory" or "out of stock" we can keep our sites informed about what we currently have in stock and prevent them from ordering something we do not have. This allowed us to manage expectations of supplies being sent and alleviate frustrations. I cannot say how much the sites have praised this platform as they said it is very user-intuitive for them and works great.
Score 10 out of 10
Vetted Review
Verified User
Jotform thrives in many different areas. It is one of the most versatile form builders out there, from simple forms to extremely complex forms. Collecting payments, advanced calculations, quiz building are all among some of the top features that I have used for client work. If you're a website developer or are simply looking for a form for your website, Jotform is your choice.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is well suited to gather information from multiple people about an individual issue. Sending out mass questionnaires about the same topic is simple and easy and the data is accessed easily.

It is less appropriate for individual info gathering. I would like to create online forms for every clients but the amount of forms per month is limited.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I love the form building program. If costs weren't currently so prohibitive I'd recommend it for all our new client forms--it looks nice and easy to use and looks so professional. Unfortunately, we are currently looking to cut costs, maybe in the future. I'll definitely keep Jotform on my radar to be used in this application.
Score 9 out of 10
Vetted Review
Verified User
Jotform is most suited for Research professionals who collect data via surveys and forms. It is also well-suited for people that are trying out research tools for the first time.

I have not tried their enterprise functionality yet (higher tiers), but Jotform could benefit from more collaborative features and enterprise capabilities.
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