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Jotform

Jotform

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Overview

What is Jotform?

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data…

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Recent Reviews

Jotform Review

10 out of 10
April 18, 2024
I use Jotform in my business to sign membership agreements. They make it so easy and if I do not know how to get something done you simply …
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It's great

8 out of 10
March 26, 2024
We really need to have PDF's that clients can access and fill out for us to review. Everyting that Jotform provides is fantastic and …
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Jotform user

8 out of 10
March 25, 2024
We use Jotform for submitting sample request from our sales representatives to our research and development labs. Jotform created a space …
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LifeSaver!

9 out of 10
February 27, 2024
Primarily, we utilize Jotform for volunteer sign-ups, allowing individuals interested in contributing their time and efforts to easily …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Data export (110)
    8.9
    89%
  • Multiple question types (111)
    8.6
    86%
  • Custom logo/branding (113)
    8.2
    82%
  • Themes (109)
    8.0
    80%

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Free

$0.00

Cloud

Bronze

$34.00

Cloud
Monthly

Silver

$39.00

Cloud
Monthly

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.jotform.com/enterprise/pric…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Welcome to Jotform

YouTube

Jotform Enterprise Demo

YouTube
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Features

Survey Format & Appearance

Features related to the type, look & feel of surveys.

8.2
Avg 7.7

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

8.5
Avg 8.5

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

8.1
Avg 8.2

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

8.5
Avg 8.1

Survey Administration & Security

Features related to administration & security for survey tools and data.

8.2
Avg 8.3

Survey Distribution

Features related to the distribution of surveys.

7.8
Avg 8.1
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Product Details

What is Jotform?

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security.
It doesn’t matter what type of industry; Jotform Enterprise can automate form responses, enhanced team camaraderie and collaboration. Its forms, apps, and e-signature documents are a solution for healthcare providers, business services, educational institutions, nonprofits, government agencies, and field service management companies alike.
Beyond tools like Jotform Apps, Jotform Sign, Jotform Approvals, and others, Enterprise boasts features like encrypted forms, advanced security compliances, Single Sign-On (SSO), white labeling, multiple user access, report generation, and data analysis. Jotform Enterprise users will also have access to a dedicated support team to provide assistance and answers to any questions they may have.

Jotform Features

Survey Format & Appearance Features

  • Supported: Online surveys
  • Supported: Paper surveys
  • Supported: Phone surveys
  • Supported: Survey templates
  • Supported: Survey library
  • Supported: Themes
  • Supported: Custom logo/branding
  • Supported: Single page survey
  • Supported: Progression bar
  • Supported: Responsive design

Survey Content Features

  • Supported: Multimedia content
  • Supported: Drag-and-drop editor
  • Supported: Changes to live survey
  • Supported: Question bank
  • Supported: Question design help
  • Supported: Multiple question types
  • Supported: Matrix questions
  • Supported: Translation/multi-lingual

Survey Logic Features

  • Supported: Survey logic flexibility
  • Supported: Response requirement/validation
  • Supported: Skip logic
  • Supported: Conditional questions
  • Supported: Question branching
  • Supported: Piping logic
  • Supported: Randomization

Survey Reporting & Analytics Features

  • Supported: Response tracking
  • Supported: Data export
  • Supported: Real-time results
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Visualizations
  • Supported: Analytics

Survey Integrations Features

  • Supported: CRM Integration
  • Supported: Social media integration
  • Supported: E-commerce integration
  • Supported: Testimonials widget

Survey Automation Features

  • Supported: Notifications and alerts
  • Supported: Calendar/scheduling
  • Supported: Follow-up emails

Survey Distribution Features

  • Supported: In-tool invites
  • Supported: Email distribution
  • Supported: Cross-channel distribution
  • Supported: Custom survey URLs
  • Supported: Embeddable surveys
  • Supported: Site intercept surveys
  • Supported: 360 Degree feedback
  • Supported: Anonymous responses
  • Supported: Vendor-offered crowdsourcing
  • Supported: Unlimited questions per survey
  • Supported: Unlimited responses per survey
  • Supported: Respondent restrictions

Survey Administration & Security Features

  • Supported: Multiple users
  • Supported: Access controls
  • Supported: Compliance

Jotform Screenshots

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Jotform Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

Wufoo, Typeform, and Formstack Forms are common alternatives for Jotform.

Reviewers rate Data export highest, with a score of 8.9.

The most common users of Jotform are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(264)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Paige Jack | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I have a health & wellness business. Knowledge is power and it's easy to be a problem solver for my clients when I understand their health concerns. I LOVE using Jotform as a nutritional health assessment to learn about the supplements my clients are currently taking so I can offer one of our guaranteed solutions for them. I also use it for a career assessment to learn about some of the people I consult when considering a career change from the pharmaceutical industry to helping doctors with their patients. The more I use it the more I understand the multiple applications for this amazing technology!
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
  • Enabling images to be wider so they are more visually appealing on the phone
Gathering data and insight from clients or prospects
Survey Format & Appearance (3)
73.33333333333333%
7.3
Survey templates
90%
9.0
Themes
50%
5.0
Custom logo/branding
80%
8.0
Survey Content (3)
96.66666666666666%
9.7
Changes to live survey
100%
10.0
Question design help
90%
9.0
Multiple question types
100%
10.0
Survey Logic (1)
80%
8.0
Survey logic flexibility
80%
8.0
Survey Reporting & Analytics (5)
88%
8.8
Response tracking
100%
10.0
Data export
80%
8.0
Standard reports
90%
9.0
Custom reports
90%
9.0
Analytics
80%
8.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
90%
9.0
Vendor-offered crowdsourcing
90%
9.0
Respondent restrictions
90%
9.0
Survey Administration & Security (2)
90%
9.0
Access controls
90%
9.0
Compliance
90%
9.0
  • Too soon to tell
I could start Jotform for free
6
Sales
  • Gathering Information
  • Educating Clients & Prospects
  • Gathering Information
  • Organizing Data
  • Understanding how to better service our clients
  • Helping People
  • Problem Solving
  • Helping my Team
It's exceptional software
Yes
A paper form, time by asking the same questions in person
  • Scalability
  • Integration with Other Systems
  • Ease of Use
  • Other
Electronic assessments are much better than paper versions and can be organized, show trends and collect information which can be used now or in the future.
I would have chosen it MUCH sooner if I had known how powerful it was.
It was SUPER simple!
  • Implemented in-house
No
  • Learning about Conditions for the 1st time Ever!
  • No Training
VERY easy to learn, just "plug and play!"
They are very helpful and very knowledgeable
I'm not using it enough yet.
No
It's VERY user friendly, just plug and play.
  • Building a form
  • Adding anything you want
  • Learning and adding conditions to make it a more interactive form
  • Expanding an image at the top so it's easy to see on a phone
Yes
Very well
They have integrative buttons and I just picked the one I wanted to integrate and signed in...super simple!
  • Google Drive
  • Calendly
  • Facebook
  • Instagram
  • Gmail
It couldn't be easier!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
we use Jotform for Performance Management Form, Approval Workflow for Purchase Order
  • Quick create form
  • store data with instant
  • easy to design
  • can mapping the List box with some master that connect to some database (sheet)
  • can have comparison sheet with one form an another form results
Survey Format & Appearance (3)
86.66666666666666%
8.7
Survey templates
90%
9.0
Themes
70%
7.0
Custom logo/branding
100%
10.0
Survey Content (3)
80%
8.0
Changes to live survey
80%
8.0
Question design help
70%
7.0
Multiple question types
90%
9.0
Survey Logic (1)
70%
7.0
Survey logic flexibility
70%
7.0
Survey Reporting & Analytics (5)
80%
8.0
Response tracking
90%
9.0
Data export
80%
8.0
Standard reports
60%
6.0
Custom reports
90%
9.0
Analytics
80%
8.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
60%
6.0
Vendor-offered crowdsourcing
60%
6.0
Respondent restrictions
60%
6.0
Survey Administration & Security (2)
70%
7.0
Access controls
60%
6.0
Compliance
80%
8.0
  • with smallest cost can get more effectivenes and productivity
we see Jotform more user friendly to use and much more easier to understand and communicate with users
great capabilities and easiest way to achieve quick win
great support
100
operation, finance
1
information systems
  • purchasing
  • finance control
  • gathering data
  • use Jotform for gathering performance indicator
  • for employee engagement survey
  • for exit interview
keep using it for improvement system design
Not Sure
  • Scalability
  • Ease of Use
yes correct
  • Implemented in-house
No
Change management was a major issue with the implementation
  • resistance of the old ways
  • the people that not willing to learn new things
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
still don't, need to calculate or the benefit and cost
Yes
great statisfy
give us option for the enterprise version
but unfortunate we not able have the demo version , atleast trial it for 1 month
  • workflow approval
  • form design
  • integration with ZOOM
Yes, but I don't use it
Elizabeth Mabrey | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use it for students registration and renewal for various functions, from registration, survey, reservation.
  • Very fast responsive Technical Support. Excellent when it comes to general tech forms field manipulation questions.
  • Forms are easy to create.
  • Many widgets to choose from.
  • Easy and quite intuitive advanced CSS modification features
  • For developing the form: When it comes to more complex boolean logic for setting up criteria. It fails to do something like : count = count + 1. Not saying it cannot do simple +. I am saying, you cannot change the variable count if count is part of the formula.
  • For developing the form: unable to format a widget. Thus, the text come across looks plain text.
  • For developing the form: You can get the fieldname from properties. It will be very helpful if it shows field name by having you hovering over on top of the field.
I am happy with it. Good response time and large set of embedded formats..
Survey Format & Appearance (3)
86.66666666666666%
8.7
Survey templates
90%
9.0
Themes
80%
8.0
Custom logo/branding
90%
9.0
Survey Content (3)
96.66666666666666%
9.7
Changes to live survey
100%
10.0
Question design help
90%
9.0
Multiple question types
100%
10.0
Survey Logic (1)
90%
9.0
Survey logic flexibility
90%
9.0
Survey Reporting & Analytics (5)
74%
7.4
Response tracking
90%
9.0
Data export
100%
10.0
Standard reports
90%
9.0
Custom reports
90%
9.0
Analytics
N/A
N/A
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
N/A
N/A
Vendor-offered crowdsourcing
N/A
N/A
Respondent restrictions
N/A
N/A
Survey Administration & Security (2)
N/A
N/A
Access controls
N/A
N/A
Compliance
N/A
N/A
  • Has done exactly what most of my forms need.
Far more flexible and easy to use than Google Forms
  • Customer Surveys
3
Education for Gr. 4 to 12
1
CS
  • registration forms
  • service request forms
stable environment, and easy to use.
  • date fields
  • name fields
  • phone fields
  • email fields
  • auto response emails
  • do more advanced css. it will be really helpful if I can see the field name easily by simply hovering over it.
Yes
Good in most themes setup.
If you are doing basic formatting.. It is 10+ for jotform.

If you are looking to do more customized css setup, it is 8. That's why I give 9.
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