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Jotform

Jotform

Starting at $0
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Overview

What is Jotform?

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data…

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Recent Reviews

Jotform Review

10 out of 10
April 18, 2024
I use Jotform in my business to sign membership agreements. They make it so easy and if I do not know how to get something done you simply …
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It's great

8 out of 10
March 26, 2024
We really need to have PDF's that clients can access and fill out for us to review. Everyting that Jotform provides is fantastic and …
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Jotform user

8 out of 10
March 25, 2024
We use Jotform for submitting sample request from our sales representatives to our research and development labs. Jotform created a space …
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LifeSaver!

9 out of 10
February 27, 2024
Primarily, we utilize Jotform for volunteer sign-ups, allowing individuals interested in contributing their time and efforts to easily …
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Love Jotform

10 out of 10
February 19, 2024
I absolutely love the Jotform app. It is so easy to work with, I have several business and it's my go for all my forms. I have created …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Data export (110)
    8.9
    89%
  • Response tracking (109)
    8.7
    87%
  • Multiple question types (111)
    8.6
    86%
  • Custom logo/branding (112)
    8.1
    81%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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Free

$0.00

Cloud

Bronze

$34.00

Cloud
Monthly

Silver

$39.00

Cloud
Monthly

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.jotform.com/enterprise/pric…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Welcome to Jotform

YouTube

Jotform Enterprise Demo

YouTube
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Features

Survey Format & Appearance

Features related to the type, look & feel of surveys.

8.1
Avg 7.8

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

8.5
Avg 8.6

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

8.1
Avg 8.3

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

8.6
Avg 8.3

Survey Administration & Security

Features related to administration & security for survey tools and data.

8.2
Avg 8.4

Survey Distribution

Features related to the distribution of surveys.

7.8
Avg 8.1
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Product Details

What is Jotform?

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security.
It doesn’t matter what type of industry; Jotform Enterprise can automate form responses, enhanced team camaraderie and collaboration. Its forms, apps, and e-signature documents are a solution for healthcare providers, business services, educational institutions, nonprofits, government agencies, and field service management companies alike.
Beyond tools like Jotform Apps, Jotform Sign, Jotform Approvals, and others, Enterprise boasts features like encrypted forms, advanced security compliances, Single Sign-On (SSO), white labeling, multiple user access, report generation, and data analysis. Jotform Enterprise users will also have access to a dedicated support team to provide assistance and answers to any questions they may have.

Jotform Features

Survey Format & Appearance Features

  • Supported: Online surveys
  • Supported: Paper surveys
  • Supported: Phone surveys
  • Supported: Survey templates
  • Supported: Survey library
  • Supported: Themes
  • Supported: Custom logo/branding
  • Supported: Single page survey
  • Supported: Progression bar
  • Supported: Responsive design

Survey Content Features

  • Supported: Multimedia content
  • Supported: Drag-and-drop editor
  • Supported: Changes to live survey
  • Supported: Question bank
  • Supported: Question design help
  • Supported: Multiple question types
  • Supported: Matrix questions
  • Supported: Translation/multi-lingual

Survey Logic Features

  • Supported: Survey logic flexibility
  • Supported: Response requirement/validation
  • Supported: Skip logic
  • Supported: Conditional questions
  • Supported: Question branching
  • Supported: Piping logic
  • Supported: Randomization

Survey Reporting & Analytics Features

  • Supported: Response tracking
  • Supported: Data export
  • Supported: Real-time results
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Visualizations
  • Supported: Analytics

Survey Integrations Features

  • Supported: CRM Integration
  • Supported: Social media integration
  • Supported: E-commerce integration
  • Supported: Testimonials widget

Survey Automation Features

  • Supported: Notifications and alerts
  • Supported: Calendar/scheduling
  • Supported: Follow-up emails

Survey Distribution Features

  • Supported: In-tool invites
  • Supported: Email distribution
  • Supported: Cross-channel distribution
  • Supported: Custom survey URLs
  • Supported: Embeddable surveys
  • Supported: Site intercept surveys
  • Supported: 360 Degree feedback
  • Supported: Anonymous responses
  • Supported: Vendor-offered crowdsourcing
  • Supported: Unlimited questions per survey
  • Supported: Unlimited responses per survey
  • Supported: Respondent restrictions

Survey Administration & Security Features

  • Supported: Multiple users
  • Supported: Access controls
  • Supported: Compliance

Jotform Screenshots

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Jotform Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

Wufoo, Typeform, and Formstack Forms are common alternatives for Jotform.

Reviewers rate Data export highest, with a score of 8.9.

The most common users of Jotform are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(264)

Attribute Ratings

Reviews

(1-25 of 139)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
  • Every form has plenty of widgets for various use
  • Implementing a widget is one click away
  • Easy modification of widget's elements
  • Two-way linking of widgets with an online spreadsheet or an online database
April 18, 2024

Jotform Review

Score 10 out of 10
Vetted Review
Verified User
  • They answer all my questions
  • If there is ever an issue such as running out of signed documents they let you know in advance
  • Very easy to navigate
  • PDF editor, etc.
  • Integrating Jotform into my website was perfect
  • Would be good to call someone instead of chat to help navigate
  • Should make it clearer where to find your form/template
Score 10 out of 10
Vetted Review
Verified User
  • Very easy to understand
  • The layout is very easy to navigate
  • Free version loaded with plenty of useful options
  • I'm using their embed process and their color editor allows me to create a registration form that matches the look and feel of my website.
  • I might have missed it, but I didn't see a spellcheck. Could have been there, but missed it. If it is there, then they need to make it's availability clearer.
Lee Romi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Setting up a store selling my services
  • Booking appointments
  • Rating my business
  • Creating an easy to set up App with no need for coding
  • The testing portion does not allow me to see where I can improve
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Versatility in use
  • Vast customization features
  • Developing forms for a friendly and interactive user experience
  • Customization on the uploaded logo
  • Source/link for dropdown options from third-party source (i.e google sheet)
  • More Number formats in basic number element
March 26, 2024

It's great

Score 8 out of 10
Vetted Review
Verified User
  • Public Online Form Submission
  • PDF Conversion
  • Mobile Forms that are easy & accessible
  • Notifications and Digital submissions of these forms.
  • Jotform Formulas are difficult. Consider having similar syntax & prompts, such as how Excel handles function & same syntax
  • Create a document portal that directly links an online form to Dropbox/Drive/Cloud Storage & does not store information inside of Jotform
  • Better handling of calendar functions. Allow for more customization.
March 25, 2024

Jotform user

Score 8 out of 10
Vetted Review
Verified User
  • Saving every submitted form in an inbox
  • easy form creation
  • allowing to send the same form to multiple people.
  • being able to add on submissions without going to the next plan
  • informing users of glitches
  • notice of when submissions aren't being sent
Paige Jack | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
  • Enabling images to be wider so they are more visually appealing on the phone
February 27, 2024

LifeSaver!

Score 9 out of 10
Vetted Review
Verified User
  • Ease of Use - Drag and Drop Feature
  • Unique Scheduling Features
  • More limits form submission
  • Removing the Form Views Limit
  • Additional Storage
  • Lower Price or discount for nonprofits
February 19, 2024

Love Jotform

Darletris Nelson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Allows you add other links
  • Genarates QR codes that you can share
  • allows you to acept payments
  • Gets a responses really quick when I have a issue
  • I would to have direct contact with someone
Score 10 out of 10
Vetted Review
Verified User
  • The process to build forms is intuitive and easy to use
  • The platform allows for easy sharing with others.
  • Allows for files to be uploaded for the different forms.
  • No real complaints. Could possibly allow for a little more design features on the forms allowing a little more creativity but that's a minor issue for us.
Score 9 out of 10
Vetted Review
Verified User
  • Ease of editing
  • Multiple features to choose from
  • Downloading of information is helpful for gaining a comprehensive view
  • Customization and final Presentation are pleasing
  • Unanswered questions to still appear on downloadable print version.
February 16, 2024

Huge timesaver!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to setup forms
  • Easy to update PDF
  • Easy for users to complete
  • Tables are useful for summary of responses
  • Mobile app easy to use
  • A way to sort the responses alphabetically on the mobile app
  • An option to choose which field to display in the list (and sort by) for the mobile app
  • An easier way to upgrade for only one month when needing the additional features seasonally rather than all the time
Score 10 out of 10
Vetted Review
Verified User
  • So simple and easy to create a form
  • Just one click to sort your data, be it by name (A to Z) or by date
  • So easy to modify and republish your form
  • It is so easy to download the data from your form in excel
  • I love that I can customise the URL for my form
  • I can't think of any it is so easy use, only request I might have if you would offer it for free to charities, non for profit organisations such as ours
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • very user friendly public facing side
  • visually appealing
  • great features on the admin side
  • easy to read reporting feature
  • so many options for those on the admin side of the platform
  • allow non-profits to have a few more submissions and the like ... a little goes a long way
  • allow users to see when their month for submission tallying restarts ... I cannot find where my month ends and resets back to zero.
  • Make at least 1-2 tiers between the free account and the first paid account. That is a lot of money to jump from free to $39/month ... especially for an organization that only goes over the 100 submission threshold by 3-5 submissions when we do.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Allows links to websites and other documents
  • tracks applications and their status
  • allows you to respond directly from application
  • Super easy to create new forms and modify
  • I wish there were more options under free version
  • I wish I didn't have to clear my cache to keep storage available
  • I wish there was a pay as you go option. I'll only need one form, but might need more that 10 submissions
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