TrustRadius Insights
Easy User Management: Several reviewers have stated that the user management feature in JC is easy to use and provides efficient control …
Overview
What is JumpCloud?
JumpCloud Directory-as-a-Service® is a cloud-based platform that enables IT teams to securely manage user identities and connect them to resources they need regardless of provider, protocol, vendor, or location. Directory-as-a-Service gives organizations a single pane of glass to manage users…
Recent Reviews
Awards
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Popular Features
- Multi-Factor Authentication (13)8.787%
- ID Management Single-Sign On (SSO) (12)8.585%
- Account Provisioning and De-provisioning (13)8.383%
- ID-Management Access Control (12)8.282%
Reviewer Pros & Cons
VP of Internal Security and IT
Horangi Cyber Security (Computer & Network Security, 51-200 employees)
Pricing
N/A
Unavailable
What is JumpCloud?
JumpCloud Directory-as-a-Service® is a cloud-based platform that enables IT teams to securely manage user identities and connect them to resources they need regardless of provider, protocol, vendor, or location. Directory-as-a-Service gives organizations a single pane of glass to manage users and…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://jumpcloud.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is OneLogin by One Identity?
OneLogin is an identity and access management (IAM) product from One Identity since the October 2021 acquisition, featuring single sign-on (SSO), multi-factor authentication, provisioning, cloud directory, and more.
What is IBM Security Verify?
IBM Security Verify, formerly known as IBM Cloud Identity, is an identity-as-a-service (IDaaS) offering that aggregates dynamic user, device and environmental context to automate risk protection and continuously authenticate any user to any resource.
Features
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Product Details
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- Competitors
- Tech Details
- FAQs
What is JumpCloud?
JumpCloud Directory-as-a-Service® is a cloud-based platform that enables IT teams to securely manage user identities and connect them to resources they need regardless of provider, protocol, vendor, or location. Directory-as-a-Service gives organizations a single pane of glass to manage users and systems. It allows administrators to grant users secure access to resources with protocols and access controls. It also includes APIs, tools, and integrations to maximize administrative flexibility and efficiency. JumpCloud ultimately aims to reimagine Active Directory® & LDAP.
JumpCloud Features
Identity Management Features
- Supported: ID-Management Access Control
- Supported: ID Management Single-Sign On (SSO)
- Supported: Multi-Factor Authentication
- Supported: Password Management
- Supported: Account Provisioning and De-provisioning
- Supported: ID Management Workflow Automation
- Supported: ID Risk Management
JumpCloud Video
JumpCloud: Cloud Directory Platform AD & SSO Reimagined (SSO, MDM, MFA, and PAM)
JumpCloud Competitors
JumpCloud Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
OneLogin by One Identity, Microsoft Entra ID, and The Okta Identity Cloud are common alternatives for JumpCloud.
Reviewers rate Multi-Factor Authentication highest, with a score of 8.7.
The most common users of JumpCloud are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
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Reviews
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Within Datactics we leverage JumpCloud as our main Directory Service - Linked up to our Office 365 tenant the platform makes user management simple, allowing us to control our user accounts and provision access as required - We also use JC to manage our use endpoints, each having the JC Agent installed this has made Windows & Linux system management easy to do for the entire team - We also use JC for SSO making user provisioning across other services a breeze and being able to control access from a single pain on glass is great.
When we first evaluated JC our use case was a simple one of user/device management - Out of all the vendors we looked at JumpCloud ticked all the boxes - Since implementation we have continued to grow with JC and hope to continue doing so in the future.
Day to day now I would say that JC is one of the most commonly used platforms across the companies estate.
When we first evaluated JC our use case was a simple one of user/device management - Out of all the vendors we looked at JumpCloud ticked all the boxes - Since implementation we have continued to grow with JC and hope to continue doing so in the future.
Day to day now I would say that JC is one of the most commonly used platforms across the companies estate.
- User Management - The ability to control our users and set password/polices is made easy in the JC console
- Device Management - Using JC each user is assigned to their own device with only the rights to do their job - When elevated rights are required, this is done simply via the JC console for the period of time required
- SSO - Using JC's SAML SSO integrations we are building out our SSO offering and this is making for a much simpler daily user experience
- SSO via OpenID - Opening up their SSO from just SAML to including OpenID (OAuth) would allow us to make more use of the service and to also incorporate it into some internal testing suites
- Time Limited User Elevation - The ability to time limit a users elevation of privileges would be a great addition
- Extending device management to include LPA - Least Privilege Access is becoming a bigger ask from our external auditors - Being able to do this via JC would be amazing
51.42857142857143%
5.1
- High return on investment as JC has played a vital part in obtaining and keeping a number of company certifications
- Giving the DevOps & Security team time back by allowing for simple admin tasks to be done even quicker has probably added more value than we can count
- ROI for system and user reporting has been invaluable as we keep on top of security
72
We have 72 users on the platform - Of those, 4 are admins working within the DevOps & Security depatment
4
- User Management
- Device Management
- SSO
- Patch Management (coming to us soon)
- Automation of device tasks
- Automation of user tracking
- If SSO starts to support OpenID we would hope to use the platform for in house testing again our own suite of software
No
- Integration with Other Systems
- Ease of Use
N/A
- Implemented in-house
Yes
Pilot and then rolled out in user groups
Change management was minimal
- N/A
No - This was part of cost saving
No
We had a lengthy issue with MFA and devices (specifically support for Linux) - Raising this with JC the issue was quickly resolved once escalated
- User Management
- Device Management
- SSO has some limitations
Yes, but I don't use it