JumpCloud

JumpCloud is a great system providing value for its price. It particularly suits well If you are a young company that starts establishing its centralized user management and access management. It may be not the best tool for management of Mac devices but it is a good holistic solution that includes user management, access management and cross-platform device management.

It still requires maturity in many areas that I listed out in earlier part of the questionnaie, for example, it does windows or mac device management, but still can't be replaced AD or other Mac management tools (like Jamf).

Its an absolutely phenomenal platform that I recommend for any company of 5 to 5000

Helping us to integrate different application with single sign on, also helping user to use multiple computer with a single credentials and enfoncing mfa, also help us to push commands via cmd and terminal to support issue with remote user. Its a super easy to use application and have a good documentation.

JumpCloud is least suited in situations where you have few devices, but lots of users. JumpCloud heavily focuses on the "One-User-One-Device" type of use, and does lack some of the features things like Active Directory is better suited for when having multiple users accessing one machine.

Their Powershell APIs are fantastic and getting only more powerful. Lots of features are hidden behind these APIs, so admins not as familiar with Powershell would have more issues leveraging these tools.

BYOD deployments are amazing, especially for macOS devices that are using Apple Business Manager and can leverage Zero Touch deployments. It is especially good at handling mixed systems, whereas other options, such as Jamf, are really suiting only for macOS, or Intune is more suited for Windows; JumpCloud managed to handle both systems well.

Well suited If you need to move your AD to the cloud, if you need to manage a large fleet of devices and operating systems

Can't really think on any scenario where it could be less appropriate

For companies like us requiring a single pain of glass for user and device administration which is cloud agnostic JC is a great fit - The ease of use and simple setup make the offering each to use for IT and non-IT people alike - Extending the platform and using offerings such as SSO, Patch Management, Mobile Device Management will only further add to the platforms value. Cost is also another factor, for smaller companies the ability to pick and choose modules will mean great cost savings and only paying for what you need.

For anyone who is committed to one cloud vendor (O365, Google) then their experience may be limited however I would still say that JC offers more value for money, giving access to premium features that other big players charge a fortune for.

JumpCloud is something that i would re-deploy again. It's a simple product that packs a lot of punch for user creation, app/account access, device management, security and more

Due to JumpCloud growing rapidly, they are releasing and refining features and the needs are constantly changing. Due to this, some of the new features are works in progress yet strong and impactful, but might be missing some key features

On the plus, JumpCloud has a great ear and listens to their clients and makes the needed improvements in ample time.

It's great for managing users and devices across Windows, Mac, and Linux. It handles SSO and authentication well.

JumpCloud completely eliminates the need to manage Microsoft Active Directory for access to on-premise resources and, through the SSO functionality, allows you to manage and regulate access to cloud resources.

As we were looking for a new way to manage identity (move away from Active Directory) and replace our current MDM platform, JumpCloud came out on top as it covers a range of capabilities to address our requirements. For identity management, it assists us with getting rid of Active Directory and embedding SSO functionality. For MDM, it covers both MacOS and Windows which is great coverage with a hybrid split. Additionally, it has conditional access policy functionality to help with uplift information security and embedding zero trust.

JumpCloud is a simple single sign-on solution. It has good integration with Gsuite, Github, Atlassian (Jira, Confluence, etc.). Its user interface is a little cumbersome, but it continues to improve.

JumpCloud allows us to have a single user directory across all on-premise and hosted servers instead of one for each location(local, one per AWS Region, GCP, etc). Trying to manage the numerous user directories and users remembering their credentials was more work than it was worth. Groups of users within the JumpCloud portal can easily be granted access only to the necessary systems for job duties. JumpCloud also helps us meet PCI Level 1 requirements with the enforcement of password strength/renewal requirements, and multi-factor authentication(MFA) to the JumpCloud Portal to manage all of the users.