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JumpCloud

JumpCloud

Overview

What is JumpCloud?

JumpCloud Directory-as-a-Service® is a cloud-based platform that enables IT teams to securely manage user identities and connect them to resources they need regardless of provider, protocol, vendor, or location. Directory-as-a-Service gives organizations a single pane of glass to manage users…

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Recent Reviews

TrustRadius Insights

Easy User Management: Several reviewers have stated that the user management feature in JC is easy to use and provides efficient control …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Multi-Factor Authentication (13)
    8.7
    87%
  • ID Management Single-Sign On (SSO) (12)
    8.5
    85%
  • Account Provisioning and De-provisioning (13)
    8.3
    83%
  • ID-Management Access Control (12)
    8.2
    82%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is JumpCloud?

JumpCloud Directory-as-a-Service® is a cloud-based platform that enables IT teams to securely manage user identities and connect them to resources they need regardless of provider, protocol, vendor, or location. Directory-as-a-Service gives organizations a single pane of glass to manage users and…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://jumpcloud.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is OneLogin by One Identity?

OneLogin is an identity and access management (IAM) product from One Identity since the October 2021 acquisition, featuring single sign-on (SSO), multi-factor authentication, provisioning, cloud directory, and more.

What is IBM Security Verify?

IBM Security Verify, formerly known as IBM Cloud Identity, is an identity-as-a-service (IDaaS) offering that aggregates dynamic user, device and environmental context to automate risk protection and continuously authenticate any user to any resource.

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Features

Identity Management

Identity management software manages information about the identity of software users and controls access to corporate resources

8.3
Avg 8.1
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Product Details

What is JumpCloud?

JumpCloud Directory-as-a-Service® is a cloud-based platform that enables IT teams to securely manage user identities and connect them to resources they need regardless of provider, protocol, vendor, or location. Directory-as-a-Service gives organizations a single pane of glass to manage users and systems. It allows administrators to grant users secure access to resources with protocols and access controls. It also includes APIs, tools, and integrations to maximize administrative flexibility and efficiency. JumpCloud ultimately aims to reimagine Active Directory® & LDAP.

JumpCloud Features

Identity Management Features

  • Supported: ID-Management Access Control
  • Supported: ID Management Single-Sign On (SSO)
  • Supported: Multi-Factor Authentication
  • Supported: Password Management
  • Supported: Account Provisioning and De-provisioning
  • Supported: ID Management Workflow Automation
  • Supported: ID Risk Management

JumpCloud Video

JumpCloud: Cloud Directory Platform AD & SSO Reimagined (SSO, MDM, MFA, and PAM)

JumpCloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

OneLogin by One Identity, Microsoft Entra ID, and The Okta Identity Cloud are common alternatives for JumpCloud.

Reviewers rate Multi-Factor Authentication highest, with a score of 8.7.

The most common users of JumpCloud are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(35)

Attribute Ratings

Reviews

(1-13 of 13)
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Nikolay "Niko" Akatyev | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It was twice cheaper to use JumpCloud than the combination of other systems that cover all those functions (SSO, device managemetn).
  • It saves us 30% of time on onboarding and offboarding.
  • It prevented for us one incident during offboarding last year.
Danny MT | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Positive ROI by reducing spend on alternative separate solutions and increasing profitability
  • Positive ROI on reducing administrative burden and process time increasing admin / ops productivity
  • Positive ROI on reducing employee access-related friction and improving productivity
  • Negative ROI on not being able to suspend user accounts as they are still billed
  • Negative ROI on not having a proper license / solution for guests, external collaborators etc
Score 10 out of 10
Vetted Review
Verified User
  • Very easily add, or disable employee logins
  • Reduce "password fatigue" by being able to reduce password expiration requirements, and having single sign on
  • Higher security and visibility of security issues
  • Reduced onboarding time from days to minutes
  • Enabled easy reassignment of user accounts to another user via groups when employees leave
  • Quick securing of terminated users, or otherwise compromised accounts
  • Reduced user disablement time from previous manual methods requiring days, to literal minutes
Dave Brown | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • High return on investment as JC has played a vital part in obtaining and keeping a number of company certifications
  • Giving the DevOps & Security team time back by allowing for simple admin tasks to be done even quicker has probably added more value than we can count
  • ROI for system and user reporting has been invaluable as we keep on top of security
Ricky Jordan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Positive - Budget Friendly tech stack foundation
  • Positive - Budget friendly directory via cloud
  • Positive - Budget friendly device management
  • Positive - Trustworthiness in the product AND their team
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Saved time for users to access their applications resulting in more productivity
  • Saved annual costing for budgeting as its all in one platform
  • Provides information security capability to uplift our strategic maturity
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Saves time from managing users in multiple places.
  • Reduces the number of components involved in the scope of PCI Certification.
  • Helps users access numerous systems, all using the same credentials.
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