Juniper Mist User Engagement

The Juniper Mist User Engagement cloud subscription service is designed to enhance indoor location services and drive customer engagement. According to the vendor, this product utilizes Virtual BLE (vBLE) array technology and cloud-based machine learning to offer accurate real-time wayfinding, proximity notifications, and alerts. It is intended for small, medium, and large enterprises across various industries, including healthcare, retail, hospitality, education, and corporate offices.

Key Features

Real-Time Wayfinding: According to the vendor, this feature provides highly accurate real-time wayfinding with a precision of up to 1 meter. It enables employees, guests, and customers to navigate to their desired destinations with turn-by-turn directions and subsecond latency.

Real-Time Proximity Notifications and Alerts: The vendor claims that this feature allows users to receive proximity notifications and alerts as they arrive on site. It enables organizations to greet patients, clients, or customers and deliver targeted messaging and advertising based on their location.

Total Programmability via SDK: The Juniper Mist User Engagement offers a mobile SDK with open APIs, allowing for full automation and seamless integration with other products. According to the vendor, users can customize and develop new wireless services, indoor navigation, and proximity messages.

Digital Transformation with Network Insights: According to the vendor, this feature includes base capabilities for analyzing up to 30 days of data, simplifying the process of extracting network insights from data and analytics across the enterprise. It aims to empower organizations to make informed decisions and optimize their wireless services.