Overview
Recent Reviews
Popular Features
View all 11 featuresMulti-level Interactive Voice Response (IVR) (6)
Answering rules (7)
Call reports (7)
Call recording (6)
Reviewer Pros & Cons
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Pricing
View all pricingBasic
$30.00
Premium
$60.00
Custom
Pricing available on request
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $30 per month
Features Scorecard
Cloud PBX
Call Management
VoIP system collaboration
Mobile apps
Product Details
What is JustCall?
JustCall is a cloud-based phone system designed to help businesses get phone numbers (in 58 countries) and make, receive and track calls from a web app, mobile apps or desktop apps. According to the vendor, it solves all the telephony requirements for an organization’s sales, support, and remote teams.
All outgoing and incoming calls are logged and recorded automatically - both in the JustCall system and in the user’s CRM/helpdesk system. Users can create custom call distribution rules, set up voicemail and a welcome message (in different languages).
The vendor aims to help businesses become more professional and save a lot of money, time and efforts by switching from desk phones to JustCall.
According to the vendor, JustCall will help businesses in the following ways:
- Be local, sell global - call customers from a local number from their location (increases conversions).
- Calls made easy - make or receive calls directly on a computer or mobile phone (increases productivity).
- Work as a team - distribute incoming calls to different team members (team collaboration).
- Work from anywhere - receive calls directly on a phone, use multiple phone numbers from a single JustCall account (increases productivity).
- Sound professional (increases sales).
JustCall Features
Cloud PBX Features
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: Call reports
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
VoIP system collaboration Features
- Supported: Audio conferencing
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
JustCall Screenshots
JustCall Integrations
JustCall Competitors
JustCall Customer Size Distribution
Consumers | 19% |
---|---|
Small Businesses (1-50 employees) | 58% |
Mid-Size Companies (51-500 employees) | 22% |
Enterprises (more than 500 employees) | 1% |
JustCall Technical Details
Deployment Types | On-premise, SaaS |
---|---|
Operating Systems | Windows, Mac |
Mobile Application | Apple iOS, Android, Mobile Web |
Supported Countries | Global |
Supported Languages | All |
Comparisons
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Frequently Asked Questions
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Reviews and Ratings
Reviews
(1-7 of 7)- Popular Filters
- Users of this system do it through the cloud, SaaS, Web Pc, and mobile devices Android, iPhone, and iPad.
- Allows sending alerts and notifications, by events, has connections (SIP and VoIP) and unified communications through SMS, voice messages, text-to-speech, conference calls, videoconferences, call forwarding, call disposition, automatic call distribution to other providers, call routing, telephone keypad entry, mass text messages, call recording, call text, bidirectional messaging, scheduled messaging, among others.
- Create and analyze real-time reports, customer statistics, products, services, sales, and surveys.
- There is no incoming call number recognition, the system sets an unknown number for the incoming call.
- When there is no call save log, there is a loss of time as the user has to restart the device.
- Incoming calls are lost due to excessive waiting so that they can be transferred to another user (sales support).
Great Program for Calls and SMS
- Good price for features
- Easy to use
- Easy to set up
- Quality of calls need to improve
- It has some bugs
- Need to restart if it stacks
Great option for quickly building an inbound/outbound call center
- Receiving Inbound calls
- Making Outbound Calls
- IVR Setup (Press 1 for.. Press 2 for..)
- Customer service/ease of contacting could be better for worldwide users (I believe they're sourced overseas)
- Pricing seems to have increased, which affected the benefit we originally found in the service
- Increased functionality, such as bulk SMS Messaging and power-dialer
Not the best nor the worst
- Good price for features.
- Colorful interface.
- Smoothly and easy to use.
- Buggy, it annoys me sometimes.
- Poor calls quality.
- Needs to redstart sometimes.
Fully accessible large-scale calls
- Call support.
- Get numbers.
- Call logs.
- Real time video.
- I have no problems.
- It is not difficult.
Really happy with our experience with JustCall
- Customer support
- Easy to set up program
- Time saving
- Would occasionally drop out
JustCall.io - Well Worth A Look for Sales Teams
- JustCall.io has a wonderful Chrome extension that plays nice with most other apps and extensions and enables things like a power dialer and click to call functionality to be launched from anywhere, even without being logged into the platform.
- Just Call.io has the ability to launch and sync SMS messaging from within the Pipedrive app, adding another touchpoint to the sales cycle easily.
- The platform developers are very open to other integrations and use cases and actively solicit feedback from their user community.
- They are also very responsive to questions and support requests.
- The power dialer functionality is in Beta still I believe and isn't not intuitive to use and add contacts to the calling list. In comparison, Kixie allows a very easy one-click operation, from anywhere on the web really, to add a number and contact to a power dialing session.
- JustCall.io bills itself as a complete phone system but its pricing structure makes using it as such more expensive than solutions like Kixie or Dialpad, at least in my experience.
- These guys are definitely on the right track, but more focus and clarity on the messaging and use cases JustCall is best suited for would result in a better net result for everyone in my opinion.