Great texting Feature
I have been using JustCall to text candidates through Recruitee! Such a great integration. With the current hiring needs and demands, I …
Starting at $30 per month per user
View PricingOverview
What is JustCall?
JustCall is an AI-driven customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global…
Recent Reviews
Popular Features
- Multi-level Interactive Voice Response (IVR) (7)8.181%
- Call recording (6)8.080%
- Answering rules (7)7.979%
- Call reports (7)7.272%
Reviewer Pros & Cons
Pricing
Essentials
$19.00 (1 user minimum)
Cloud
per month per user
Team
$29.00 (2 users minimum)
Cloud
per month per user
Pro
$49.00 ( 2 users minimum)
Cloud
per month per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://justcall.io/pricing.php
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $30 per month per user
Product Demos
Bulk SMS Campaign | Feature Rundown With Team JustCall
YouTube
Justcall - Product Demo (SMS and Phone) | ZOHO CRM Phone and SMS Integration for Sales and Support
YouTube
SMS Automation | Feature Rundown With Team JustCall
YouTube
Sales Reps Productivity: Improving Output with Cloud Telephony - JustCall
YouTube
JustCall & Zoho PhoneBridge integration - Enable telephony across all Zoho One apps
YouTube
Auto Dialer | Feature Rundown With Team JustCall
YouTube
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is JustCall?
JustCall is an AI-driven customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven SMS Copilot, live monitoring, sentiment analysis, and CRM integrations, while offering global phone numbers across 70+ countries. The solution aims to streamline communication, enhances productivity, and elevates customer interactions. JustCall is an AI-driven platform for instant Voice, SMS, WhatsApp connections. Streamlines workflows, integrates with 100+ CRMs, trusted by 6,000+ global firms. Features: call management, messaging, sales tools, real-time AI insights, CRM integration, and global phone numbers in 70+ countries.
Top JustCall features:
Inbound and outbound calling
Send and receive SMS & MMS
Sales dialer (Auto, Predictive and Power dialers)
SMS Workflows
SMS Bots
Multi-level IVR
Real-time agent assist
AI-powered SMS Copilot
AI coaching
Sentiment analysis
AI call scoring
Live call monitoring
Shared WhatsApp inbox
Automatic call distribution (ACD)
100+ CRM integrations
Business phone numbers in 70+ countries
A 14-day free trial is available at sign-up.
Top JustCall features:
Inbound and outbound calling
Send and receive SMS & MMS
Sales dialer (Auto, Predictive and Power dialers)
SMS Workflows
SMS Bots
Multi-level IVR
Real-time agent assist
AI-powered SMS Copilot
AI coaching
Sentiment analysis
AI call scoring
Live call monitoring
Shared WhatsApp inbox
Automatic call distribution (ACD)
100+ CRM integrations
Business phone numbers in 70+ countries
A 14-day free trial is available at sign-up.
JustCall Features
Cloud PBX Features
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: Call reports
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
VoIP system collaboration Features
- Supported: Audio conferencing
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
JustCall Screenshots
JustCall Video
How Jason is Powering Marketing Automation Agency with JustCall
JustCall Integrations
JustCall Competitors
JustCall Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Mac |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Global |
| Supported Languages | All |
Frequently Asked Questions
JustCall starts at $30.
Reviewers rate Multi-level Interactive Voice Response (IVR) and Directory of employee names and Message alerts highest, with a score of 8.1.
The most common users of JustCall are from Mid-sized Companies (51-1,000 employees).
JustCall Customer Size Distribution
| Consumers | 19% |
|---|---|
| Small Businesses (1-50 employees) | 58% |
| Mid-Size Companies (51-500 employees) | 22% |
| Enterprises (more than 500 employees) | 1% |
Comparisons
Compare with
Reviews and Ratings
(21)Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
July 14, 2023
Great texting Feature
I have been using JustCall to text candidates through Recruitee! Such a great integration. With the current hiring needs and demands, I love how convenient it is. Nowadays, candidates get back to you faster via text than an email or call.
- Automations with the text
- Group texting
- Integrations
- They should improve the integration with Recruitee as if the name is connected already, I only see the phone # on top.
- Group texting
- Integrations
- Automation texts
76.66666666666667%
7.7
76%
7.6
70%
7.0
65%
6.5
- Positive impact as it has helped the business with a better communication.
- I wish the latest messages would be on top!
The main thing for me is pricing! With JustCall, I had the option to pay monthly! I didn't need a contract or anything. Grayscale has plans in place which was not convenient for us.
No
- Cloud Solutions
- Ease of Use
Definitely, pricing had a big factor for me!
I would select it again! No doubt.
March 03, 2022
Great Program for Calls and SMS
JustCall is a very good program for making and tracking calls and text messages. Through JustCall I can make calls to follow up on the complaints of customers and follow up on work requests at a very reasonable price on all these features, but it needs to improve the quality of calls to be a great program.
- Good price for features
- Easy to use
- Easy to set up
- Quality of calls need to improve
- It has some bugs
- Need to restart if it stacks
- Available for desktop and mobile
- Saves time
- Tracking calls in an easy way
83.33333333333334%
8.3
82%
8.2
80%
8.0
N/A
N/A
- Poor quality of calls
- I had a problem with customer service but it was solved
- Smooth and easy to use
February 28, 2022
Great option for quickly building an inbound/outbound call center
We used JustCall as an option to create an internal call-center (inbound and outbound) versus sourcing an all-in-one call center solution. JustCall allowed us to do this online and set up users to work from-home or from-office without the lengthy (and expensive) setup required with outsourcing to a 3rd party call center.
- Receiving Inbound calls
- Making Outbound Calls
- IVR Setup (Press 1 for.. Press 2 for..)
- Customer service/ease of contacting could be better for worldwide users (I believe they're sourced overseas)
- Pricing seems to have increased, which affected the benefit we originally found in the service
- Increased functionality, such as bulk SMS Messaging and power-dialer
- Uptime
- Cost
- SMS Messaging
- IVR for inbound calls
43.33333333333333%
4.3
14%
1.4
90%
9.0
N/A
N/A
- Significant increase on ROI
- Better service ratings from customers
- Increased conversion with 24/7 phone coverage being offered
JustCall seemed very similar to Aircall in our uses. The main benefit we originally found with JustCall were the lower pricing plans, but these seem to have increased as of recent. Aircall also suffered from lack of customer service being available at a moments notice, and also introduced the issue of billing issues. We've found JustCall to work overall similarly to Aircall.
February 26, 2022
Fully accessible large-scale calls
It has helped us internally to solve communication problems in real-time. It has been a great ally when it comes to keeping us as a work team always united and sharing experiences. It is an easy tool to implement in the organization. It has reliable and safe capabilities for those who require it.
- Call support.
- Get numbers.
- Call logs.
- Real time video.
- I have no problems.
- It is not difficult.
- Communication for everyone.
- World reach.
- Call log.
80%
8.0
88%
8.8
90%
9.0
90%
9.0
- Accessible.
- Profitable.
It will be compared to the quality of the service and that it is accessible to medium or small companies. It is not a tool that requires greater complexities and its functionality is quite extensive. You will discover that the benefits are more than the problems that you may have.
January 16, 2018
JustCall.io - Well Worth A Look for Sales Teams
I decided to try JustCall.io because of its tight integration with Pipedrive, which we use as our CRM. It was being used by our sales and business development people. The main draw for us was its ability to allow SMS messaging to prospects and clients from within the Pipedrive platform. Studies have shown that AFTER actually speaking with a prospect, use of SMS is acceptable and in fact increases conversion to paying customers significantly when used correctly.
- JustCall.io has a wonderful Chrome extension that plays nice with most other apps and extensions and enables things like a power dialer and click to call functionality to be launched from anywhere, even without being logged into the platform.
- Just Call.io has the ability to launch and sync SMS messaging from within the Pipedrive app, adding another touchpoint to the sales cycle easily.
- The platform developers are very open to other integrations and use cases and actively solicit feedback from their user community.
- They are also very responsive to questions and support requests.
- The power dialer functionality is in Beta still I believe and isn't not intuitive to use and add contacts to the calling list. In comparison, Kixie allows a very easy one-click operation, from anywhere on the web really, to add a number and contact to a power dialing session.
- JustCall.io bills itself as a complete phone system but its pricing structure makes using it as such more expensive than solutions like Kixie or Dialpad, at least in my experience.
- These guys are definitely on the right track, but more focus and clarity on the messaging and use cases JustCall is best suited for would result in a better net result for everyone in my opinion.
55%
5.5
54%
5.4
N/A
N/A
40%
4.0
- Overall, JustCall showed us the value of having an integrated tool to allow the execution of SMS messaging from within Pipedrive. It definitely allowed us to add in additional touchpoint that some decision makers and prospects felt more comfortable using.
- Despite the tight integration with Pipedrive, the totality of the solution added more overhead in financial and configuration/personnel terms than we were looking for. Since we had established a great set up for our phone systems already, adding another one just to access SMS didn't make sense.
- SMS from inside Pipedrive was the only function we were looking for. Just Call does this, and does it really well. But since we had our phones and VOIP already providing this outside of Pipedrive, it was ultimately not suitable. It became an expense for which there was not really a clear justification for in terms of ROI.
- Kixie and PhoneBurner
I have used both Kixie and PhoneBurner to try to add in the type of sales calling capabilities I wanted. In 2017, neither actually 100% fit the bill.
Kixie is also a full-blown sales focused dialing and VOIP platform. They have really tight integrations with Pipedrive and other CRMs and a lot of the functionality we were looking for. With all the bells and whistles it is more expensive but certainly was a good contender. As I move forward here in 2018 we're launching a call center operation for which Kixie ay be a perfect fit.
PhoneBurner is another platform that provides straight-up power dialing, dialing tech, and some additional resources. It does so on top of your current VOIP provider, so you don't have to make lots of changes. They have automated voicemail drops, email drops, and more to help accelerate the sales cycle.
I chose JustCall specifically for the integration with Pipedrive and SMS capability. For now, it ended up being the tool for our business.
Kixie is also a full-blown sales focused dialing and VOIP platform. They have really tight integrations with Pipedrive and other CRMs and a lot of the functionality we were looking for. With all the bells and whistles it is more expensive but certainly was a good contender. As I move forward here in 2018 we're launching a call center operation for which Kixie ay be a perfect fit.
PhoneBurner is another platform that provides straight-up power dialing, dialing tech, and some additional resources. It does so on top of your current VOIP provider, so you don't have to make lots of changes. They have automated voicemail drops, email drops, and more to help accelerate the sales cycle.
I chose JustCall specifically for the integration with Pipedrive and SMS capability. For now, it ended up being the tool for our business.