JustCall

JustCall

Score 8.1 out of 10
JustCall

Overview

What is JustCall?

JustCall is a cloud-based phone system designed to help businesses get phone numbers (in 58 countries) and make, receive and track calls from a web app, mobile apps, or desktop apps. According to the vendor, it solves all the telephony...

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Recent Reviews

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Popular Features

View all 11 features
  • Multi-level Interactive Voice Response (IVR) (6)
    8.4
    84%
  • Answering rules (6)
    7.8
    78%
  • Call recording (5)
    7.8
    78%
  • Call reports (6)
    7.4
    74%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of JustCall, and make your voice heard!

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Pricing

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Basic

$30.00

Cloud
per month per user

Premium

$60.00

Cloud
per month per user

Custom

Pricing available on request

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://justcall.io/pricing.php

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $30 per month per user
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Product Demos

JustCall Product Demo | Make calls and send text messages | A complete cloud contact centre solution
04:24
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Features

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

8Avg 8.2

Call Management

Customized phone system settings

8.1Avg 8.3

VoIP system collaboration

Team collaboration via cloud phone system

8.4Avg 8.1

Mobile apps

Apps are compatible with mobile devices.

9.5Avg 8.3
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Product Details

What is JustCall?

JustCall is a cloud-based phone system designed to help businesses get phone numbers (in 58 countries) and make, receive and track calls from a web app, mobile apps, or desktop apps. According to the vendor, it solves all the telephony requirements for an organization’s sales, support, and remote teams.

All outgoing and incoming calls are logged and recorded automatically - both in the JustCall system and in the user’s CRM/helpdesk system. Users can create custom call distribution rules and set up voicemail and a welcome message (in different languages).

The vendor aims to help businesses become more professional and save a lot of money, time, and effort by switching from desk phones to JustCall.

According to the vendor, JustCall will help businesses in the following ways:

  • Be local, sell global - call customers from a local number from their location (increases conversions).
  • Calls made easy - make or receive calls directly on a computer or mobile phone (increases productivity).
  • Work as a team - distribute incoming calls to different team members (team collaboration).
  • Work from anywhere - receive calls directly on a phone, use multiple phone numbers from a single JustCall account (increases productivity).
  • Sound professional (increases sales).
Sign up and get a 14-day free trial.

JustCall Features

Cloud PBX Features

  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: Call reports
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts

VoIP system collaboration Features

  • Supported: Audio conferencing

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

JustCall Screenshots

Screenshot of Analytical dashboardScreenshot of Voicemail DropScreenshot of Schedule callsScreenshot of Real time AvailabilityScreenshot of Call monitoring

JustCall Video

JustCall Product Demo of a complete cloud contact centre solution

JustCall Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesAll

Frequently Asked Questions

JustCall starts at $30.

RingCentral MVP, Grasshopper, and Talkdesk are common alternatives for JustCall.

Reviewers rate Mobile app for Android highest, with a score of 9.5.

The most common users of JustCall are from Mid-sized Companies (51-1,000 employees).

JustCall Customer Size Distribution

Consumers19%
Small Businesses (1-50 employees)58%
Mid-Size Companies (51-500 employees)22%
Enterprises (more than 500 employees)1%
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Comparisons

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Reviews and Ratings

 (14)

Reviews

(1-6 of 6)
Companies can't remove reviews or game the system. Here's why
Travis Williams | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • It complies with an effective, reliable, and efficient security system that is governed by standard guidelines for the protection of customer and user data.
  • Such protection must take into account the following: the protection and responsibility of users.
  • Customers with regard to their private data on the part of the company acquiring the system.
Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Overall, JustCall showed us the value of having an integrated tool to allow the execution of SMS messaging from within Pipedrive. It definitely allowed us to add in additional touchpoint that some decision makers and prospects felt more comfortable using.
  • Despite the tight integration with Pipedrive, the totality of the solution added more overhead in financial and configuration/personnel terms than we were looking for. Since we had established a great set up for our phone systems already, adding another one just to access SMS didn't make sense.
  • SMS from inside Pipedrive was the only function we were looking for. Just Call does this, and does it really well. But since we had our phones and VOIP already providing this outside of Pipedrive, it was ultimately not suitable. It became an expense for which there was not really a clear justification for in terms of ROI.
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