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Overview

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities…

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Recent Reviews

TrustRadius Insights

Boomr is a versatile time tracking tool that caters to the needs of both managers and employees. Managers in training find Boomr highly …
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Great at first...

6 out of 10
October 25, 2021
Incentivized
My public accounting firm uses Justworks for payroll and HR currently. We previously used them for 401k and insurance as well. Justworks …
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Easy To Use!

10 out of 10
March 04, 2021
Incentivized
Currently, our entire staff uses Boomr to log work hours. We have the option of signing into our account using the company tablet but most …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Basic

$59

Cloud
per month per user

Plus

$99

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.justworks.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $59 per month per user
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Product Demos

Justworks Ad/ Commercial Demo

YouTube
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Product Details

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities on the user's behalf. With Justworks' group buying power, customers can get access to PEO health insurance and other perks at more affordable rates.

The vendor states that as a certified and accredited professional employer organization (PEO), Justworks is subject to stringent operational and financial standards set by the IRS and ESAC.

Justworks Features

  • Supported: Access to Benefits
  • Supported: Compliance Support
  • Supported: Automated Payroll
  • Supported: HR Tools
  • Supported: Full-Service Support
  • Supported: HR Consulting
  • Supported: IRS Certified & ESAC Accredited

Justworks Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Justworks Video

What All-In-One HR Looks Like | Justworks

Justworks Integrations

Justworks Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

Justworks starts at $59.

Rippling, ADP TotalSource, and Paychex Flex are common alternatives for Justworks.

Reviewers rate Support Rating highest, with a score of 9.7.

The most common users of Justworks are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(89)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Boomr is a versatile time tracking tool that caters to the needs of both managers and employees. Managers in training find Boomr highly beneficial as it allows them to easily track hours and export payroll data for approval. The entire staff can use Boomr to track various aspects such as hours, breaks, and time spent working, which not only simplifies the input process but also provides environmental benefits and convenience. Additionally, Boomr's ability to restrict clocking in from anywhere ensures accurate location tracking for non-salaried employees.

Justworks, on the other hand, serves as a comprehensive HR management solution for organizations. It acts as an HRIS, managing benefits, time off, and paystubs in a user-friendly manner. With Justworks acting as a PTO tracker, benefits center, company directory, and even handling payroll and onboarding processes, organizations can enjoy scalability as they grow. Moreover, Justworks simplifies payroll, health benefits, and employment benefits across multiple states while also offering federal, state, and local filings.

Both Boomr and Justworks fulfill numerous HR tasks efficiently. Boomr is a flexible and easy-to-use timesheet system for hourly employees that promotes employee and management alignment. Similarly, Justworks handles various HR functions including benefits management, time off requests, calendar tracking, compliance trainings, and overall administration. For growing organizations or startups looking for a central HR information system that covers payroll, benefits selection, compliance requirements like 1099 handling while providing access to trained staff for HR questions - Justworks is an ideal option.

In summary, whether it's tracking hours or managing complex HR tasks like payroll and benefits administration, both Boomr and Justworks offer practical solutions that simplify processes for managers and employees alike.

Ease of Employee Management: Users appreciate how easy it is to manage employees, contractors, and vendors through JustWorks' portal. Many reviewers have mentioned that the platform simplifies ongoing changes in employee management, such as adding or removing employees, making it super-easy to handle. The intuitive user interface and simple design of JustWorks stand out among other online tools used for business purposes.

Superb Service: Users highly praise the superb service provided by JustWorks. They highlight the responsiveness and knowledge of their representatives, specifically mentioning the helpfulness and thoroughness of a representative named Stein. The great support provided by JustWorks when users encounter difficulties is also commended.

Automation of Payroll and Benefit Administration: Users value the automation offered by JustWorks for payroll and benefit administration. They find it convenient to track employees' hours, time off requests, and streamline payments through the platform. Additionally, users appreciate features like email notifications about received payments and easy access to information on account setup process.

Random Glitches: Some users have reported experiencing occasional glitches while using Boomr. Although these glitches were not significant enough to warrant complaints, they can still cause inconvenience and disrupt the user experience.

Limited Reporting Capabilities: Users have expressed a desire for more robust reporting features in Boomr. They would like to see improvements such as payroll support for staff based abroad, better tracking of paid time off balances for international employees, enhanced W2 details reporting, and advanced analytics options. The current reporting functionalities are considered inadequate by some users.

Difficulty with Time Tracking: Several users have encountered challenges when it comes to accurately tracking their time in Boomr. They have suggested implementing different default hours or presets to streamline the process and enable setting times across multiple days. Additionally, users have mentioned the need for additional options to navigate past time periods and visualize work periods more effectively.

Attribute Ratings

Reviews

(1-25 of 56)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll Administration
  • Customer Service
  • Medical/Dental/Vision and Ancillary Benefits Administration
  • 401(k)
  • Payroll for Staffs Based Abroad
  • Reporting Capabilities
  • Paid Time Off Tracker/Balance for Staffs Based Abroad
  • W2 Details
Score 9 out of 10
Vetted Review
Verified User
  • Enrollment - both self serve and access to a person to help
  • Communication - email communication with updates and explanations
  • Easy to use web portal - information at the administrator's and user's fingertips
  • Value proposition - understanding why JustWorks is better than other PEOs
  • Aggregated user logins - if you have worked in multiple companies with multiple JustWorks accounts, you need a unique one for each company which can get confusing
Douglas Hoenig | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • manages everyone's calendar and time off requests
  • manages everyone's paystubs
  • serves as central hub for all human resource functions
  • have a social function that allows employees to engage with each other
  • integrate expenses function for reimbursement
October 25, 2021

Great at first...

Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Online processing
  • Online reports
  • Staying on top of payroll related regulations
  • Communication in sufficient time related to a large increase in medical insurance premiums
  • Our customer service rep was not knowledgeable enough in explaining the medical insurance options
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Comprehensive benefits information and support for our employees
  • Very intuitive user interface
  • There are certain functions that I cannot complete that must be done on the back end by our account manager. It's sometimes frustrating to have to wait, though the response times are generally quick - within a business day or so.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Customer Service
  • Streamlined HR, payroll, and benefit management
  • Easy employee interface
  • Competitive rates
  • Comprehensive coverage
  • Commission payments could be more robust and allow for more options
  • External accounting integrations are a little clunky
Mike Englert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Great customer service, 24/7.
  • Regular helpful updates on all compliance and HR-related issues, across all 50 states.
  • Awesome user interface.
  • Ease of use for onboarding new employees and new contractors/freelancers.
  • Honestly, I can't think of any areas of improvement. Justworks has been just right for us for over 4 years now.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Switching from one employee's performance document to another when managing many of them becomes extremely easy, since most of the time the platform organizes the information well, and actions can be delegated, for example, if there are two or more employees in the department connected to the Justworks platform at the same time, the second one can be assigned specific actions.
  • Justworks provides a 360-degree view of the company and the employees in it, allowing us to go deep into all the work operations of the employees, to know exactly what is happening at all times, giving us full control of their activity.
  • The visual analytics provided by Justworks are excellent for combining data about the way employees and applicants work, without being complicated to manage. This is very useful for gathering information in future mixed reports.
  • Justworks does not guarantee that all employee contracts will always be fulfilled, which although totally out of the service's hands, limits the capacity of the work team so much that it leaves out forecasting functions for future employee reliefs, changes or dismissals.
  • There is a lack of flexibility in terms of function management and accessibility. In other words, depending on how many tools are used on the platform, the work will become disorganized, as there are no organizational dashboards.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It helps us setup payroll and benefits for new employees in our company.
  • It enables employees to easily keep their work calendars updated, quickly see the status of their paychecks, and download their work-related tax forms.
  • Justworks could more easily integrate with Google Calendar so that people can get their coworkers' vacation calendars quickly on the Google Calendar (the "subscribe via iCal" button does this for iCal App, Does not help with Windows users who are viewing the Google Calendar in their browser).
  • If a user wants to download all of their paystubs for record-keeping, they have to click on every link for each pay period. It would be helpful to have a single "download all paystubs" button.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Onboarding is super easy for the user.
  • Company calendar - I loved that as HR I could see any major dates for the company.
  • Customer service - I had a great account rep who was always available to answer my questions
  • I sent a lot of suggestions to the account rep over the year+ I worked with Justworks. I believe much of my feedback was around reports and customization.
October 02, 2019

It Just Works - Trust me

Jeffrey Schneider | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Vendor and 1099 Management - Cuts down on booking keeping and keeps all payment records ion one place with great visibility.
  • Healthcare plans - very easy to understand with a very good selection of choices in all price ranges. Benefits such as gym memberships, commuter benefits, FSA, etc are easily managed.
  • New employee on-boarding time has been dramatically reduced with Justworks simple system
  • A mobile app would be nice to see high level information when traveling and on the go.
  • Managing employee expenses would be a great feature that they do not currently offer. Collecting reports, receipts, etc.
Nicholas Kouvatsos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Online access to everything
  • Paycheck notifications
  • A nice calendar feature with work anniversary dates, birthdays, etc.
  • My paycheck is split up between two separate deposits. One for my base salary and one for bonuses.
  • My bonus checks are not included in my main paycheck and, therefore, are not part of my 401k deduction (which includes my employer’s match). So, since a percentage of my bonus isn’t going to my 401k, my company doesn’t match it.
December 12, 2018

Justworks Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Onboarding employees on their first day. We use Justworks to set up the employee calculate the first payroll, and perform the I9 employment verification. The process is seamless and all can be done electronically and automated which makes it very simple
  • Payroll processing. Justworks automatically calculates the payroll earnings, related taxes and withholdings and will automatically withdraw and deposit the funds. This is a seamless experience
  • Customer Service. Justworks is incredibly responsive and helpful. HR related issues can be a nightmare but Justworks make it easier and more efficient since they are always on call to answer your questions and make life easier.
  • Reporting and analytics. Justworks reporting has improved but still lacks. It would be nice to have some visualizations in a dashboard that can be reviewed and shared.
  • Human Resource consulting/advice/best practices. Justworks provides tools to create your own templates but doesnt share ideas on best practices, nor do they provide any advice, even though they co-employee your employees. For instance, TriNet will create an employee handbook that lives within the platform. Justworks allows you to create one but they dont own/manage it, which requires legal spend.
  • Applicant tracking (pre-onboarding). If justworks provided a tool to manage potential employees through the hiring process, this would create a seamless transition to onboaring.
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