JW Player Reviews

13 Ratings
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Score 7.2 out of 100

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Reviews (1-2 of 2)

Bryan Crowe | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support

7
Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.
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Ross R. Mason | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Support

1
Slow responsiveness; staff seems overwhelmed OR does not seem to have SLAs established for performance and there is nothing online for customers to measure responsiveness to cases other than maintain their own tracking methods.
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Feature Scorecard Summary

Support for advertisements (2)
9.1
Video SEO (2)
8.1
Video access controls (1)
9
User management (1)
9
Video link sharing (3)
7.0
External video (2)
6.2
Player customization (3)
2.3
Embedded videos (3)
6.2
Video quality / Bandwidth controls (3)
10.0
Mobile compatibility (3)
10.0
Per viewer tracking (1)
1
Per video tracking (2)
1.0
Video analytics dashboard (3)
1.3
On-Demand video (3)
6.1
Live streaming (1)
10
Video upload & format support (3)
9.9
Video library / File management (3)
7.1
Video portal (1)
10

About JW Player

JW Player is an online video platform that includes the open source video player, as well as video hosting and streaming, advertising, and analytics features.
Categories:  OTT,  Video

JW Player Technical Details

Operating Systems: Unspecified
Mobile Application:No