KACE Systems Management Appliance

KACE Systems Management Appliance Reviews

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Ratings and Reviews (22)
Features Scorecard
Product Details

Ratings and Reviews
(1-11 of 11)

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February 22, 2019

Great System Management Platform for Small to Mid-size Organizations

Jeff Nickles | TrustRadius Reviewer
Jeff Nickles
Vice President, Information Technology
INSURICA (Insurance, 501-1000 employees)
Score 8 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • KACE has solved our patch management woes. As everyone knows, consistent and effective patching is crucial in today's security environment. WSUS was no longer getting the job done for us. We save time, money and hassle with KACE. Plus, our systems are much more current and protected today as a result of our implementation of KACE.
  • We have a much stronger overall handle on our IT assets as a result of implementing KACE. The inventory features are very strong.
  • We've been able to consolidate to a single system instead of multiple point solutions. This has reduced our IT operations cost.
November 05, 2018

KACE SMA is the Windows systems management software you need to get work done!

AA
Andy Anschutz
Quality Assurance Analyst II
Ashland University (Higher Education, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • The time savings on Windows patching through the KACE SMA alone has helped us in saving hundreds of technician hours.
  • Ticket tracking through the KACE SMA has reduced the amount of calls to our helpdesk asking about the status of a ticket.
  • The tracking of licensed software through the KACE SMA has kept us in compliance and saved time from having to run around and look to see where the software is installed.
March 01, 2018

KACE tools - decent product with room for improvement.

Joseph Crook | TrustRadius Reviewer
Joseph Crook
Technology Specialist II
Portland Community College (Higher Education, 1001-5000 employees)
Score 4 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • It allows district wide management of resources including change management, patching, monitoring updating etc.
  • It has allowed our organization to collectively manage most all of our assets and consolidate process.
  • It has provided a solid, though clunky, ticketing system.
April 24, 2019

KACE 1000 - The MSP's Lifesaver

Verified User
Manager in Information Technology
Industrial Automation Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • KACE has saved us from having to spend several days of employee hours in crafting DVDs and duplicating them (100+ DVDs)
  • KACE has saved us on the postage required to send out those DVDs for every update (monthly) to all of our customers electronically
April 30, 2018

KACE Managment System, Helpdesk

Verified User
Technician in Information Technology
Higher Education Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • We are purchasing one product, but the product does many things so it allows us to get more bang for our buck in that case.
  • Because we do not have the manpower to have a person dedicated to this system full time, we cannot devote as much time as needed to fully immerse in the software and use all the features.

KACE Systems Management Appliance Scorecard Summary

Feature Scorecard Summary

IT Asset Management (5)
88%
8.8
Software and hardware inventory tracking (11)
91%
9.1
License management (10)
85%
8.5
Asset lifecycle monitoring (9)
88%
8.8
Contract management (5)
83%
8.3
Asset relationship management (7)
92%
9.2

What is KACE Systems Management Appliance?

Quest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade distribution with minimal end-user disruption, featuring remote replication for multi-site upgrades and rollouts. KACE SMA may be bundled with KACE Cloud Mobile Device Management (MDM) to form a complete UEM solution.

KACE Systems Management Appliance Pricing

KACE Systems Management Appliance Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is KACE Systems Management Appliance?

Quest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade distribution with minimal end-user disruption, featuring remote replication for multi-site upgrades and rollouts. KACE SMA may be bundled with KACE Cloud Mobile Device Management (MDM) to form a complete UEM solution.

What is KACE Systems Management Appliance's best feature?

Reviewers rate Asset relationship management highest, with a score of 9.2.

Who uses KACE Systems Management Appliance?

The most common users of KACE Systems Management Appliance are from Mid-size Companies and the Higher Education industry.