KACE Systems Management Appliance
KACE Systems Management Appliance
KACE Systems Management Appliance (SMA)
Overview
What is KACE Systems Management Appliance?
Quest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade...
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Popular Features
View all 5 features- Asset relationship management (7)8.585%
- Software and hardware inventory tracking (11)8.585%
- Asset lifecycle monitoring (9)7.777%
- License management (10)7.070%
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Pricing
View all pricingEntry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
- About
- Tech Details
- FAQs
What is KACE Systems Management Appliance?
Quest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade distribution with minimal end-user disruption, featuring remote replication for multi-site upgrades and rollouts. KACE SMA may be bundled with KACE Cloud Mobile Device Management (MDM) to form a complete UEM solution.
KACE Systems Management Appliance Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
Quest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade distribution with minimal end-user disruption, featuring remote replication for multi-site upgrades and rollouts. KACE SMA may be bundled with KACE Cloud Mobile Device Management (MDM) to form a complete UEM solution.
Reviewers rate Software and hardware inventory tracking and Asset relationship management highest, with a score of 8.5.
The most common users of KACE Systems Management Appliance are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
 (23)
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Reviews
(1-11 of 11)- Popular Filters
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March 19, 2021
Good software for IT management team
- User-friendly ticketing and inventory management system that eliminates lots of manual work.
- With the help of OS patching capabilities, we were able to schedule and release OS updates as and when needed.
September 26, 2020
Make your life easier with KACE
- Ease of management has been a time saver.
- The ticketing system has helped keep the machine and user together for our helpdesk staff.
- Better reporting on when we need to refresh the PCs.
September 15, 2020
If you want to ensure your computers are managed, KACE is a simple, no-frills solution that will do the job
- Lower upfront costs.
- Higher ROI because the software/hardware lasts.
- Lower total cost of ownership as there isn't much care and feeding.
September 19, 2019
KACE could do a little better
- We have spent a lot of time working with their support on issues with assets not being inventoried in months, this has caused inaccurate reporting.
August 04, 2019
KACE is great to manage all asset in your environment.
- It has improved productivity in terms of ticketing tracking, and has cut down on repetitive tasks.
- It has great reporting features that help us modify our processes to make us more efficient.
- A cost is associated with each module, which drives up cost.
April 24, 2019
KACE 1000 - The MSP's Lifesaver
- KACE has saved us from having to spend several days of employee hours in crafting DVDs and duplicating them (100+ DVDs)
- KACE has saved us on the postage required to send out those DVDs for every update (monthly) to all of our customers electronically
April 05, 2019
KACE is worth every penny
- High ROI
- Saving time deploying softwares and updates
- Improved technical support response time
February 22, 2019
Great System Management Platform for Small to Mid-size Organizations
- KACE has solved our patch management woes. As everyone knows, consistent and effective patching is crucial in today's security environment. WSUS was no longer getting the job done for us. We save time, money and hassle with KACE. Plus, our systems are much more current and protected today as a result of our implementation of KACE.
- We have a much stronger overall handle on our IT assets as a result of implementing KACE. The inventory features are very strong.
- We've been able to consolidate to a single system instead of multiple point solutions. This has reduced our IT operations cost.
- The time savings on Windows patching through the KACE SMA alone has helped us in saving hundreds of technician hours.
- Ticket tracking through the KACE SMA has reduced the amount of calls to our helpdesk asking about the status of a ticket.
- The tracking of licensed software through the KACE SMA has kept us in compliance and saved time from having to run around and look to see where the software is installed.
April 30, 2018
KACE Managment System, Helpdesk
- We are purchasing one product, but the product does many things so it allows us to get more bang for our buck in that case.
- Because we do not have the manpower to have a person dedicated to this system full time, we cannot devote as much time as needed to fully immerse in the software and use all the features.
March 01, 2018
KACE tools - decent product with room for improvement.
- It allows district wide management of resources including change management, patching, monitoring updating etc.
- It has allowed our organization to collectively manage most all of our assets and consolidate process.
- It has provided a solid, though clunky, ticketing system.