Good software for IT management team
KACE is being used by our IT team to manage devices that are connected to our organization's network like PCs, Macbooks, Chromebooks etc. …
KACE Systems Management Appliance
KACE Systems Management Appliance
KACE Systems Management Appliance (SMA)
Overview
What is KACE Systems Management Appliance?
Quest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade...
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Popular Features
View all 5 features- Asset relationship management (7)8.585%
- Software and hardware inventory tracking (11)8.585%
- Asset lifecycle monitoring (9)7.777%
- License management (10)7.070%
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Pricing
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What is KACE Systems Management Appliance?
Quest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
- About
- Tech Details
- FAQs
What is KACE Systems Management Appliance?
Quest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade distribution with minimal end-user disruption, featuring remote replication for multi-site upgrades and rollouts. KACE SMA may be bundled with KACE Cloud Mobile Device Management (MDM) to form a complete UEM solution.
KACE Systems Management Appliance Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Quest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade distribution with minimal end-user disruption, featuring remote replication for multi-site upgrades and rollouts. KACE SMA may be bundled with KACE Cloud Mobile Device Management (MDM) to form a complete UEM solution.
Reviewers rate Software and hardware inventory tracking and Asset relationship management highest, with a score of 8.5.
The most common users of KACE Systems Management Appliance are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
 (23)
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September 26, 2020
Make your life easier with KACE
KACE is used to manage our systems in the environment. We are able to make sure that all of the systems that we own are kept up to date with Software updates, as well as Windows updates. KACE allows us to make sure that we can keep all of our system's applications on the same version. There is also a helpdesk feature that we use with much success in the organization.
- Systems management
- Helpdesk ticket system
- Patching with Window's updates
- Window's updates could be a little bit clearer.
- Great for installing new official software but needs improvement for homegrown apps.
- Patching for some software such as Java.
100%
10.0
- Ease of management has been a time saver.
- The ticketing system has helped keep the machine and user together for our helpdesk staff.
- Better reporting on when we need to refresh the PCs.
- Microsoft System Center Configuration Manager (SCCM)
KACE has been a little bit easier to use and cheaper than when we were looking at Microsoft System Center Configuration Manager (SCCM). We have had much success with KACE as it has extra services such as the license manager and helpdesk ticketing system. Great value for the money. Also, it integrates with the vendors to know what the warranty status is on the client PCs.
September 15, 2020
If you want to ensure your computers are managed, KACE is a simple, no-frills solution that will do the job
My organization has leveraged KACE K1000 and K2000 units for several years now. Although KACE isn't as robust as Service Now, Microsoft SCCM, or other tools it has everything we need. The great thing about KACE is that it's simple to use and simple to train on. This provides an excellent tool to manage software configurations, push/maintain software and ensure all computers are patched/compliant.
- Patch management.
- Inventory management.
- Software pushes.
- Interface is not HTML5.
- Documentation isn't as clear and robust as many of the newer SaaS companies.
- Limitations on some hardware reporting.
80%
8.0
- Lower upfront costs.
- Higher ROI because the software/hardware lasts.
- Lower total cost of ownership as there isn't much care and feeding.
- Microsoft System Center Configuration Manager (SCCM)
Compared to more robust tools like SCCM, KACE delivers 90% of the value for a fraction of the cost. Not only is the initial upfront investment less it requires significantly less care and feeding to ensure you get what you need.
August 04, 2019
KACE is great to manage all asset in your environment.
KACE is being used for systems deployment, patching, service desk, inventory control, and software deployment. Our IT dept is using KACE for all IT related tasks. It addresses the main issue of administrating the systems in terms of patching1200 windows machine, imaging, handling tickets, and software push to all PCs, which has made our lives much easier.
- The Agent push makes it quite effective in managing all assets on the network.
- Patching is less cumbersome than Wsus and SCCM.
- Ease of administering all PC assets.
- The ticketing system keeps tracks of all tickets and communication between users and engineers.
- The interface could use an update to look more modern and make sure it loads quicker.
- There's email flooding with creating and updating tickets, which is not necessary.
- More documentation would help with training.
92%
9.2
- It has improved productivity in terms of ticketing tracking, and has cut down on repetitive tasks.
- It has great reporting features that help us modify our processes to make us more efficient.
- A cost is associated with each module, which drives up cost.
By far it easier to deploy and manage. It makes the process of deployment, software, and patching much easier, and it's an all-in-one solution that is easy to manage and train helpdesk on.