Name: Kaleyra Corporate Video
Uploaded: 2019-01-11T13:04:34.000Z
Duration: 4 min 58 s
Description: Here's the story of how Kaleyra started, what went into making the company global and all the moments that have led us to where we stand today.

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Kaleyra offers several key use cases that have been praised by users and customers. One of the most notable features is the ability to easily track incoming and outbound calls, allowing businesses to monitor their growth and calculate potential revenue based on talk time. This feature has been particularly helpful for companies looking to assess their performance and make data-driven decisions.

Another valuable use case of Kaleyra is its ability to streamline Whatsapp and SMS marketing efforts. Brands can configure their marketing campaigns more efficiently, thanks to Kaleyra's simplified process of template approvals. By providing immediate template approval for dynamic communication, Kaleyra solves the problem of reaching users on Whatsapp and enables brands to communicate with their audience effectively.

Additionally, Kaleyra excels in enabling communication through various channels. Users can leverage this software for SMS, Voice Calls, IVR Campaigns, and Whatsapp communication, both for service-related messages and promotional communication. This versatility allows businesses to connect with their customers in a way that suits their preferences.

Furthermore, Kaleyra's smooth integration with CRM software has made it a popular choice among businesses. This seamless integration makes it easy for companies to incorporate Kaleyra into their existing systems, enhancing their communication channels without significant disruptions.

Lastly, Kaleyra addresses marketing tool issues by offering an affordable solution for sending reminders and messages directly to donors and supporters' WhatsApp numbers. This functionality has proven beneficial for organizations in maintaining engagement and fostering stronger relationships with their audience.

Overall, Kaleyra provides a range of capabilities that have garnered positive feedback from users. From call tracking to streamlined marketing efforts and versatile communication channels, this software has become a valuable tool for businesses across various industries.

Precise Communication Tracking: Many users have praised Kaleyra for providing precise data on the number of calls, SMS, and emails sent. This feature has allowed users to accurately track their communication activities.

User-Friendly Interface: Several reviewers have found Kaleyra to be user-friendly and easy to access, making it convenient to navigate through the platform and utilize its features effectively.

Intuitive Dashboard: A significant number of users have commended the intuitive user interface of Kaleyra's dashboard. They mention that it only took them a short time to familiarize themselves with all the features and tools available. This ease of use is particularly beneficial for product managers like the users.

Cons:
1. Higher Price: Some users have mentioned that the price of Kaleyra is on the higher side, which they have disliked.
2. Limited Features and Support: Several users have expressed dissatisfaction with certain features like email campaigns and 2-way WhatsApp messaging being unavailable. They also noted that tech support takes time to resolve issues, indicating a need for improvement in this area.
3. Complicated Processes: One user found the initial onboarding and setup process time-consuming and mentioned a lack of clarity around certain processes. Additionally, there were mentions of complications with the remaining balance count showing incorrectly, suggesting room for improvement in terms of simplicity and accuracy.

Note: Please ensure that all Quality Expectations mentioned above are met before finalizing the response.

Exotel is an advanced customer engagement platform that combines CPaaS, omnichannel contact centers, and Conversational AI. The platform is designed to foster richer, AI-powered, and contextual interactions, offering businesses unparalleled speed and scale in their communications.

Dabbler

Believer

Influencer

Custom

WhatsApp Business is a free to download app that was built FOR  small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. 

For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way.

Kaleyra

Communications Platform as a Service (CPaaS)

Kaleyra WhatsApp Business API - Demo Series | 01 | Getting Started

Kaleyra SMS - Demo Series | 02 | Getting Started

Kaleyra WhatsApp Business API - Demo Series | 03 | Activating WhatsApp Business Account

Kaleyra WhatsApp Business API - Demo Series | 05 | Sessions, Opt-in and Templates

Kaleyra SMS - Demo Series | 05 | Template Creation

Kaleyra WhatsApp Business API - Demo Series | 07 | Sign Up For WhatsApp Business API

Kaleyra WhatsApp Business API - Demo Series | 06 | Analytics and Reports

This demo video of Kaleyra SMS breaks down the process of API Key creation, making it easy for you to generate one and add it to your platform of choice to send out SMS campaigns. 

Sign up for a free account and start using the Kaleyra communications suite now- https://bit.ly/33tUoG0
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Kaleyra, Inc. (NYSE American: KLR, KLR WS) is a trusted global CPaaS, serving integrated multi-channel communication solutions to businesses worldwide. We are constantly innovating and empowering brands to deliver the best customer experience across multiple channels like SMS, Voice, and WhatsApp. Our cloud communication platform helps businesses connect with billions of users across the world, in a scalable, reliable, and secure manner.

To know more about Kaleyra, visit https://bit.ly/33v9GKD

Stay in touch:
LinkedIn - https://bit.ly/2KMzueu
Twitter - https://bit.ly/37oaPEL
Facebook - https://bit.ly/3ljopOM
Instagram - https://bit.ly/39rgug1

#BusinessCommunication #CloudCommunication

Kaleyra SMS - Demo Series | 08 | API Key Generation

Kaleyra SMS - Demo Series | 04 | Directory Creation | Phone Number Upload Process

Kaleyra SMS - Demo Series | 01 | Introduction

Kaleyra WhatsApp Business API - Demo Series | 04 | Creating WhatsApp Message Templates

Kaleyra WhatsApp Business API - Demo Series | 02 | Understanding Different Types of WhatsApp Account

Kaleyra SMS - Demo Series | 06 | Campaign Setup

Kaleyra Voice - Demo Series | 01 | Introduction

Kaleyra Voice - Demo Series | 02 | Advance Your Business Communication

Kaleyra Voice - Demo Series | 04 | Flow Builder

Kaleyra SMS - Demo Series | 07 | SMS Dashboard

Kaleyra is a global cloud communications software provider that offers multi-channel integrated communication services, comprising Messaging, Voice and WhatsApp. Worldwide, 3000+ enterprises including Fortune 500 brands such as MasterCard, Hyundai, and Amazon use Kaleyra to reach and engage their customers. Kaleyra has also successfully integrated it’s cloud platform with CRM giants such as salesforce, Zoho, Freshdesk, Happyfox, Eloqua, Vtiger, Magento, Oracle Responsys, Sugar CRMand business tools such as Google Spreadsheets, Leadsquared, Outlook and Zapier to name a few. Kaleyra’s services are currently used by some of the world’s largest enterprise entities which include organizations from sectors such as Healthcare, Retail, E-commerce, Banking, Fintech, and the Travel industry to name a few. Kaleyra’s robust and agile cloud communication platform is equipped to handle massive volumes of messages and voice calls all at once while adhering to compliances, safety, and database security. Kaleyra's technology, today, makes it possible to manage huge volumes of messages, with around 2 billion notifications being sent a month.

At Kaleyra, our purpose is simple, we’re here to simplify your business communication needs. 
As a global player, we fuel innovation to help you serve your customers better. Our cloud-based platform gives you the support you need to reach out to your customers in the best way possible, thus driving excellent customer experience. With a turnover of over €65 Million in 2017 and an aim to touch €100 Million, we’re aiming at helping businesses across dimensions to improve productivity and empower your overall customer satisfaction. We believe in simplicity, and our easy to use platform does the same, helping you adapt and integrate seamlessly.

Introducing Kaleyra

Here's the story of how Kaleyra started, what went into making the company global and all the moments that have led us to where we stand today.

Kaleyra Corporate Video

Here's the story of how Kaleyra started, what went into making the company global and all the moments that have led us to where we stand today. 

Catch Dario Calogero - CEO Kaleyra, Ashish Agarwal - CTO, and Aniketh Jain - MD speak about the past, present, and future of Kaleyra.

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Kaleyra

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What is Kaleyra?