Kaleyra
Overview
What is Kaleyra?
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View all pricingWhat is Kaleyra?
Kaleyra is a global cloud communications platform offering multi-channel integrated communication services including Messaging, Voice, and WhatsApp. By equipping 3000+ enterprises, including Fortune 500 brands, with the technology they need to safely and securely reach millions of users in over 190…
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What is Kaleyra?
Kaleyra specializes in providing mobile messaging services for financial institutions and has a significant presence in Europe, Asia, and the Americas. Kaleyra’s strong connection with 1600+ mobile operators across the globe allows enterprises to immediately connect with all stakeholders.
Kaleyra’s proprietary platform functions at scale, sending out 24+ billion messages and 1+ billion voice calls per year and the API has a response time of under 5 milliseconds.
Kaleyra Features
- Supported: 1. Messaging: Kaleyra allows businesses to take their messaging capabilities a notch higher and ensure instant deliverability to millions of customers with functions like: Two-Way Messaging, Promotional Messages, Alerts, Txtly, Lookup, Landing pages ,Coupon and Flyers. For more information, visit: https://www.kaleyra.com/product/scalable-sms-api/
- Supported: 2. Voice: Kaleyra offers a comprehensive voice platform that lets agents make, receive and track high-quality voice calls while enhancing customer experience through: Call Masking, Click-to-Call, Outbound Dialing, IVR Studio, and Cloud Contact Centre. For more information, visit: https://www.kaleyra.com/product/scalable-voice-api/
- Supported: 3. Fintech: Kaleyra has created a wide offering for banking, insurance, and Fintech, all in one platform. Through the platform, companies can send relevant updates to their customers like: One Time Password (OTP), Mobile PIN, Alert Notification , Push Notification and E-mail
- Supported: 4. RCS : Kaleyra enables businesses to engage their customers and make text messaging more interactive with brand-enhancing media functionality that is more conversational, trusted and verified. As a result, businesses can send rich media that is otherwise incompatible with standard messaging services. The features include: Rich Media Messaging, Conversational Interactions, Effective Branding, Insight Monitoring and Reporting, Trusted/ Verified Messages . For more information, visit: https://www.kaleyra.com/use-cases/unique-services/rcs/
- Supported: 5. WhatsApp: Kaleyra is also a solution provider for WhatsApp Business API. Kaleyra’s APIs hide the complexity of hosting and scaling WhatsApp software so that businesses can focus on enhancing customer experiences through: Rich Messages Conversational and Personalized Interactions , Quicker Response Time ,Ensure Data and Message Security . For more information, visit: https://www.kaleyra.com/use-cases/unique-services/whatsapp/
- Supported: 6. Chatbots: Kaleyra’s virtual banking assistant helps customers at any time, from any place and any device. It gives general information about account balance, transactions, promotions, investment options, etc. For more information, visit: https://www.kaleyra.it/soluzioni/chatbot/
Kaleyra Screenshots
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Kaleyra Integrations
- Zoho CRM
- Freshdesk
- Zapier
- Vtiger
- HappyFox Help Desk
- Salesforce CRM
Kaleyra Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
