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What is Kaleyra?

Kaleyra is a global cloud communications platform offering multi-channel integrated communication services including Messaging, Voice, and WhatsApp. By equipping 3000+ enterprises, including Fortune 500 brands, with the technology they need to safely and securely reach millions of users in over 190 countries, Kaleyra is transforming the way businesses connect with their customers.

Kaleyra specializes in providing mobile messaging services for financial institutions and has a significant presence in Europe, Asia, and the Americas. Kaleyra’s strong connection with 1600+ mobile operators across the globe allows enterprises to immediately connect with all stakeholders.

Kaleyra’s proprietary platform functions at scale, sending out 24+ billion messages and 1+ billion voice calls per year and the API has a response time of under 5 milliseconds.

Kaleyra Features

  • Supported: 1. Messaging: Kaleyra allows businesses to take their messaging capabilities a notch higher and ensure instant deliverability to millions of customers with functions like: Two-Way Messaging, Promotional Messages, Alerts, Txtly, Lookup, Landing pages ,Coupon and Flyers. For more information, visit: https://www.kaleyra.com/product/scalable-sms-api/
  • Supported: 2. Voice: Kaleyra offers a comprehensive voice platform that lets agents make, receive and track high-quality voice calls while enhancing customer experience through: Call Masking, Click-to-Call, Outbound Dialing, IVR Studio, and Cloud Contact Centre. For more information, visit: https://www.kaleyra.com/product/scalable-voice-api/
  • Supported: 3. Fintech: Kaleyra has created a wide offering for banking, insurance, and Fintech, all in one platform. Through the platform, companies can send relevant updates to their customers like: One Time Password (OTP), Mobile PIN, Alert Notification , Push Notification and E-mail
  • Supported: 4. RCS : Kaleyra enables businesses to engage their customers and make text messaging more interactive with brand-enhancing media functionality that is more conversational, trusted and verified. As a result, businesses can send rich media that is otherwise incompatible with standard messaging services. The features include: Rich Media Messaging, Conversational Interactions, Effective Branding, Insight Monitoring and Reporting, Trusted/ Verified Messages . For more information, visit: https://www.kaleyra.com/use-cases/unique-services/rcs/
  • Supported: 5. WhatsApp: Kaleyra is also a solution provider for WhatsApp Business API. Kaleyra’s APIs hide the complexity of hosting and scaling WhatsApp software so that businesses can focus on enhancing customer experiences through: Rich Messages Conversational and Personalized Interactions , Quicker Response Time ,Ensure Data and Message Security . For more information, visit: https://www.kaleyra.com/use-cases/unique-services/whatsapp/
  • Supported: 6. Chatbots: Kaleyra’s virtual banking assistant helps customers at any time, from any place and any device. It gives general information about account balance, transactions, promotions, investment options, etc. For more information, visit: https://www.kaleyra.it/soluzioni/chatbot/

Kaleyra Screenshots

SMS DashboardKaleyra API Documentation

Kaleyra Videos

At Kaleyra, our purpose is simple, we’re here to simplify your business communication needs. As a global player, we fuel innovation to help you serve your customers better. Our cloud-based platform gives you the support you need to reach out to your customers in the best way possible, thus driving excellent customer experience. With a turnover of over €65 Million in 2017 and an aim to touch €100 Million, we’re aiming at helping businesses across dimensions to improve productivity and empower your overall customer satisfaction. We believe in simplicity, and our easy to use platform does the same, helping you adapt and integrate seamlessly.
Here's the story of how Kaleyra started, what went into making the company global and all the moments that have led us to where we stand today.

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Kaleyra Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo