Name: NEW! Kangaroo Rewards Customer Loyalty App
Uploaded: 2021-05-17T14:58:31.000Z
Duration: 59 s
Description: Explore Kangaroo Rewards' Free members' app. Your customers can browse offers, claim rewards, buy gift cards, send referrals, write reviews, and more!

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Enterprise Resource Planning (ERP)

Interactive Voice Response (IVR)

Enterprise

Accounting

CTRM

Revenue Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

International Payroll

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Cloud Storage

Data Governance

Data Pipeline

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Service Management (ITSM)

Industrial IoT

Integration Platform as a Service (iPaaS)

Metadata Management

Network Access Control (NAC)

Network Performance Monitoring

Relational Database Management Systems

Remote Monitoring and Management

Remote Support

Security Validation

Software Defined Storage (SDS)

Solid State Drives

Static Application Security Testing (SAST)

Threat Hunting

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

App Store Optimization (ASO)

Business Card Scanning

Consumer Ratings & Reviews

Content Management

Digital Analytics

Digital Experience Platforms (DXP)

Email Marketing

Event Registration

Marketing Automation

Online Reputation Management

Real-Time Interaction Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Business Caller ID

Professional Services Automation

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Point of Sale

eCommerce

Sales

Microsegmentation

Security

Auto Repair

Building Information Modeling (BIM)

Car Rental

Church Management

Insurance Agency Management

Vertical-Specific

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### Customer Engagement
Users generally agree that Kangaroo Rewards excels in customer engagement and loyalty features. The platform's ability to maintain a strong connection with customers through consistent communication, loyalty rewards, and analytics is highly praised. However, some users have encountered challenges with the integration process, such as duplicate accounts and difficulty merging them. Despite these minor setbacks, Kangaroo Rewards is appreciated for its ease of use and the various ways it allows businesses to engage with their customer base effectively. The platform's capability to incentivize repeat visits and foster customer loyalty is seen as a valuable asset for businesses looking to enhance their customer engagement strategies.

### Loyalty Programs
Users generally praise Kangaroo Rewards for its robust loyalty programs capabilities. The platform's ability to integrate with Lightspeed POS and Shopify eCommerce platforms, along with its connection to Klaviyo for email marketing, has been highlighted as a significant advantage. Customers appreciate the ease of setting up campaigns, scheduling messages, and engaging with their customer base through SMS, email, and push notifications. While some users have noted minor glitches and areas for improvement, overall, Kangaroo Rewards is commended for its user-friendly interface and the convenience it offers in managing loyalty programs effectively.

### Referral Management
Users generally have mixed opinions about Kangaroo Rewards' referral program. While some find it to be a valuable feature that enhances customer engagement and loyalty, others feel overwhelmed by the platform's complexity and suggest exploring simpler or more cost-effective alternatives for specific marketing needs. It appears that the effectiveness of Kangaroo Rewards' referral management capabilities may depend on the level of dedication and resources allocated to fully utilize its potential.

### Point of Sale Integration
User sentiment varies regarding Kangaroo Rewards's POS integration capabilities. While some users appreciate the seamless integration with Lightspeed POS and Shopify eCommerce platforms, others have encountered challenges with transferring points/settings and displaying points on receipts efficiently. The system's ability to sync with POS systems is highlighted as a key advantage by many, although some users express a desire for more streamlined integration processes. Despite mixed opinions, Kangaroo Rewards's POS integration remains a notable aspect of the platform for users seeking a comprehensive solution for their business needs.

### Marketing and Campaigns
Users generally appreciate Kangaroo Rewards for its diverse marketing and campaign features. The platform's ability to create custom rewards, target customers through SMS, email, and push notifications, and run targeted campaigns has garnered positive feedback. However, some users have expressed concerns about the complexity of setting up automated campaigns and the challenges faced in utilizing certain advanced features promised by the platform. Despite these drawbacks, Kangaroo Rewards is recognized for its integration with Lightspeed POS and E-commerce systems, providing a seamless customer experience.

### Online and In-Store Experience
Users also appreciate the convenience of having a single system to manage both their online store and brick-and-mortar operations, allowing customers to shop seamlessly across both platforms and earn rewards. However, some users have reported minor issues such as manual updates on tablets and occasional system freezes, which can disrupt the overall online and in-store experience. Despite these challenges, Kangaroo Rewards continues to be a popular choice for businesses looking to enhance their online and in-store shopping capabilities.

### Communication Tools
User sentiment regarding Kangaroo Rewards's communication tools is varied. While some users appreciate the ease of sending text messages directly to customers and the absence of a required app, others have encountered challenges with email template builders and transitioning to new versions. The integration with Lightspeed POS and Shopify eCommerce platforms is highlighted as a positive aspect, although some users have expressed concerns about certain limitations, such as the need for customers to accept receiving emails and texts. Additionally, there have been mixed reviews about the level of support provided for setting up default PINs for customers using the Loyalty App for the first time.

### Customer Service and Support
Users consistently praise Kangaroo Rewards for its exceptional customer service and support capabilities. They highlight the quick response times, ease of contacting the support team, and the patience and helpfulness of the representatives. Despite a few minor glitches in the system, users appreciate the dedication of the support team in resolving issues promptly. The general sentiment is that Kangaroo Rewards excels in providing reliable and efficient customer service to assist users in navigating the platform effectively.

### Rewards and Redemption
While users appreciate the ease of redeeming rewards through Kangaroo Rewards, there are concerns about the platform's overall performance and fulfillment of promises. Some users find the rewards system easy to use and set up, allowing for smooth redemption processes. However, others feel that the platform falls short in delivering on its initial expectations, particularly in terms of integration with POS systems and email campaign functionalities. The mixed feedback suggests that while the rewards and redemption features are functional, there is room for improvement in other aspects of the Kangaroo Rewards platform.

Users of the Kangaroo loyalty program software have found it to be a valuable tool for creating a unified system for their online and physical stores, enabling customers to shop seamlessly in both channels and earn rewards. The integration of rewards in the software has made it easy for users to redeem their benefits. Additionally, the software meets users' integration needs and provides excellent customer service throughout the setup, implementation, and ongoing use processes.

One significant benefit of the Kangaroo software is that it allows users to connect with their customers on a more personal level and reward them for repeat visits. This feature has led to higher customer engagement and increased customer retention. While there have been a few glitches and areas for improvement, users appreciate the exceptional customer service provided by the company.

The draw feature in the software has been particularly well-received by users as it eliminates the need for manual raffle ticket distribution or saving sales receipts. Users find this feature to be user-friendly and convenient, especially when conducting draws at events without the need for physical tickets or receipts.

Overall, users have experienced benefits such as better customer retention, increased customer engagement, and boosted sales through the use of Kangaroo's loyalty program software. By offering robust marketing capabilities and an exceptional app, businesses can add a digital component to provide a better customer experience while directly communicating and marketing to their customers.

Furthermore, users appreciate the ability to market to their established customers easily, thanks to features like auto SMS and referral programs. The software helps businesses create loyalty programs that encourage clients to shop locally and earn rewards even when similar products are available at other retailers. Users find it easy to reward customers based on their purchases, eliminating the need for manual stamp cards or paper punch cards.

Implementing Kangaroo's software streamlines the process of properly rewarding customers and provides a solution suitable for small businesses as well. Users have also been able to communicate better with their customers through the software while finding the Kangaroo team easy to work with.

In the end, customers appreciate the loyalty program's customization options, ease of use, and the ability to collect points with every purchase. The rewards program has proven effective in increasing customer retention and attracting new customers through targeted marketing efforts.

By replacing multiple pieces of software, the Kangaroo loyalty program software has also saved users time and money. Customers enjoy the convenience of redeeming their rewards while users can effectively manage their customer loyalty program, contributing to happier customers and staff. It has provided a customizable loyalty program for local businesses that eliminates the need for expensive software. Users have found success in using Kangaroo for marketing, loyalty, and customer retention and have become fans of the software.

Another key use case of the Kangaroo loyalty program software is its ability to help businesses create a loyalty program that encourages clients to shop locally and earn rewards, even when similar products are available at other retailers. This feature has proven effective in boosting customer retention and attracting new customers through targeted marketing efforts.

Users appreciate the software's ease of use in rewarding customers based on their purchases, eliminating the need for manual stamp cards or paper punch cards. Small businesses find the software particularly beneficial as it streamlines the process of properly rewarding customers without requiring expensive resources.

Moreover, users have been able to communicate better with their customers through the Kangaroo software. The availability of features like auto SMS and referral programs has allowed users to market their products and services to established customers easily. This not only strengthens customer relationships but also helps businesses retain their loyal customer base.

The Kangaroo loyalty program software has replaced multiple pieces of software for many users, saving them both time and money. Customers enjoy the convenience of redeeming their rewards while users can effectively manage their loyalty program, leading to happier customers and staff.

In conclusion, the Kangaroo loyalty program software offers a powerful solution for businesses by providing a customizable loyalty program, enabling seamless integration between online and physical stores, and enhancing customer engagement through personalized rewards. Users have experienced numerous benefits such as increased customer retention, improved communication with customers, and streamlined processes. Despite some minor glitches, the exceptional customer service provided by Kangaroo has left a positive impression on users. Overall, this software has proven successful in helping businesses create an effective loyalty program while adding value to both customers and businesses alike.

Seamless Integration with Popular Platforms: Users appreciate that Kangaroo Rewards integrates seamlessly with Lightspeed POS, Shopify eCommerce platforms, and Klaviyo for email marketing. This convenience and efficiency of having all loyalty, communication, and marketing tools in one platform have been positively mentioned by several reviewers.

Intuitive and User-Friendly Interface: The ease of use of Kangaroo Rewards is highly praised by users who find the user interface intuitive and straightforward. Many reviewers have expressed their appreciation for the simplicity of the platform, which contributes to a positive user experience and saves time.

Responsive Customer Support: Users value the responsive and helpful customer support provided by Kangaroo Rewards. Several reviewers have mentioned how the support team has been able to address their concerns or questions promptly. The presence of reliable customer support gives users confidence in using the platform.

Based on user reviews, there are three common recommendations for Kangaroo:

1. Consider using Kangaroo for rewards and referral programs. Users have found the platform to be suitable and appreciate its features in this area.

2. Research alternative options for specific marketing needs. Some users suggest exploring simpler or less expensive options if Kangaroo is only required for one particular aspect of marketing.

3. Assess the overall cost and value proposition. Users recommend evaluating the pricing plans, return on investment, and any additional expenses associated with using Kangaroo.

In summary, users generally recommend Kangaroo for rewards and referral programs but advise researching other options for specific marketing needs and carefully assessing the cost and value before making a decision.

Loyalty Essentials

Loyalty Engagement

Loyalty Ultimate Plan

Ultimate Plan with White-label App

Subscription

Clover

NextBee headquartered in California offers a referral marketing and customer loyalty platform supporting incentive management with rules configurator and reward distribution, and program management console with segmentation and campaign analytics.

NextBee

Kangaroo Rewards

Customer Loyalty Program Software helps companies manage complex incentive programs in real time. They typically provide a way of identifying loyal customers, understanding their behaviors, and then rewarding them to return to your store or online location.

Customer Loyalty Program

Kangaroo Rewards | Loyalty that Motivates, Marketing that Works

Kangaroo Rewards customer loyalty solution runs seamlessly with your POS system, eCommerce platform, stand-alone tablet, and white-label app.

Attract shoppers instantly with a gorgeous rewards widget that can be completely customized to your brand. Drive more revenues when everyday shopping is more rewarding!

With the white-label app, your customers can shop your brand, browse offers, claim rewards, send referrals, receive push notifications, buy gift cards, write reviews, and more.

Snowball your growth with referral marketing on your eCommerce site, in-store, or on the app. Your customers will get rewarded when their friend uses their referral code to make a purchase.

It's easy to start your loyalty program. Download the Kangaroo Rewards merchant app and instantly start rewarding your customers. This is the perfect solution for retailers and service providers. It can work with or without an integration partner. This is also a great add-on for pop-up stores, food trucks, and trade shows.

Kangaroo Rewards offers a free members app to all merchant customers. Encourage your customers to download the Kangaroo app and view all of their rewards memberships in one place. Members can browse offers, claim rewards, shop your website, write reviews, send referrals, and more.

Kangaroo is an industry leader in customer loyalty rewards. Kangaroo’s robust loyalty marketing solution can be completely customized to engage customers via point rewards, personalized offers and rewards, referral marketing, games, automated marketing, digital gift cards, branded app, and custom omnichannel experience. Kangaroo Rewards offers in-depth reporting to monitor and adjust your program based on your customer behavior and trends. Providing you with the power to maximize sales and customer engagement. To ensure program success, a loyalty specialist is assigned to each account to train and assist in the set-up of your loyalty rewards program. At Kangaroo, customer loyalty is more than just a program, it’s our business model. *Our loyalty platform integrates perfectly with Lightspeed POS systems (Lightspeed Retail, Lightspeed Restaurant, and Lightspeed Ecom), Shopify (POS and eCommerce), Big Commerce, Magento, and Woo Commerce to create a seamless omnichannel customer experience. Kangaroo is available worldwide in English, French, Dutch, Spanish, and Portuguese.Watch our Video Here <a href="https://youtu.be/j5eGoLWHJOA" target="_blank" rel="nofollownoopener">https://youtu.be/j5eGoLWHJOA</a>

The Future of Customer Loyalty in a Digital World

See how Kangaroo Rewards can help your business attract, keep, connect and grow with customer loyalty.

Kangaroo Rewards is reinventing how brands connect, communicate and inspire their customers with loyalty. 

Kangaroo's loyalty software services are used by thousands of businesses worldwide. Kangaroo is unique in its ability to merge both loyalty and marketing capabilities to fully action on sales trends and customer segments via email, SMS, promotions, and contests. Kangaroo's customer interface and app are completely white-label, available in four languages and integrates with many popular North American POS systems and e-commerce platforms. 

Book your demo today and discover what Kangaroo can do for your business! https://kangaroorewards.com/

Start your own loyalty program today! Download the Kangaroo Merchant app today and get started!

NEW! Kangaroo Rewards Loyalty App

It's finally here! The newly designed Kangaroo Rewards Loyalty App is now  available.

We've updated the (UX) user experience and (UI) user interface to deliver the best customer experience for your business. 

It's never been easier to attract, keep, connect and engage with your customers. The new tablet app makes running your loyalty program easy so you can focus on the important things!

Check out the video to see the all-new look and feel. 

What's New?

- Brand Color Customization
- Offer / Reward / Gift Card Graphics 
- Faster Customer Signups
- Update Offers, Rewards and Promotions
- Customer Referrals from the App
- Spin-to-Win

Speak to a customer service rep to update your existing loyalty program. 

Need Help? 
1- Click on the Chat icon for Chat Support
2- Email support@kangaroorewards.com
3- Call (844) 445-6925

Explore Kangaroo Rewards' Free members' app. Your customers can browse offers, claim rewards, buy gift cards, send referrals, write reviews, and more!

NEW! Kangaroo Rewards Customer Loyalty App

Elevate your brand and promote your loyalty program with the all-new Kangaroo Customer Loyalty App! 

Included for FREE with all of our loyalty packages, your customers can shop, discover deals, view their reward progress, receive notifications, and update their customer profile all from the app. We've updated the (UX) user experience and (UI) user interface to deliver the best customer experience for your business. 

Enhance your brand presence by customizing your brand portal with your brand colors, images, offers, gift cards, and more! 

Check out the video to see the all-new look and feel. 

What's Customizable? 

- Brand Color
- Offer / Reward / Gift Card Graphics
- Rewards
- Offers
- Coupons
- Gift Cards
- Shopping Link
- Send Push Notifications

What Can Customers Do?

- Check Rewards Progress
- Check Product Offers
- Check Discounts
- Click on Website / Shopping Link
- Click on Business Address and Contact Info (Call direct from App)
- Update Profile
- Update Channel Preferences (Email, SMS, Push)
- Receive Push Notifications
- View All Brand Memberships Powered by Kangaroo

Need Help? 
1- Click on the Chat icon for Chat Support
2- Email support@kangaroorewards.com
3- Call (844) 445-6925

Music by VirgoZilla Beatz - Sunshine - https://thmatc.co/?l=5DADD1E1

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Overview

What is Kangaroo Rewards?