Overview
What is Kangaroo Rewards?
Kangaroo Rewards empowers brands to attract, keep, connect and grow their business by fostering customer loyalty. Kangaroo's loyalty reward program is a white-label, omnichannel solution with a built-in marketing engine. It is presented as a solution for physical store locations,…
Pricing
Loyalty Essentials
$59
Loyalty Engagement
$99
Loyalty Ultimate Plan
$149
Entry-level set up fee?
- $250 one-time fee per installationRequired
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $59 per month
Product Demos
Kangaroo Rewards | Loyalty that Motivates, Marketing that Works
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is Kangaroo Rewards?
Kangaroo Rewards empowers brands to attract, keep, connect and grow their business by fostering customer loyalty. Kangaroo's loyalty reward program is a white-label, omnichannel solution with a built-in marketing engine. It is presented as a solution for physical store locations, franchise brands, eCommerce stores, and service-based industries.
Kangaroo Rewards' can operate on any ios or Android tablet by simply downloading the app. This is ideal for any type of retail store, pop-up stores, food trucks, service people, and tradeshows. In addition, Kangaroo Rewards also integrates with Lightspeed (Retail, eCommerce, Restaurants), Shopify (Pos, eCommerce), WooCommerce, Big Commerce, Magento, and Vend.
Advertising can bring in customers, but Kangaroo aims to keep them coming back for more.
Attract New Customers
- Referral Program
- Social Media Referrals
- New Member sign-up bonus
- Spin to Win Game
- Run Digital Contests
Keep Customers Coming Back
- Point Earning
- Point Multiplier
- a la carte rewards (specific item or behavior rewards)
- Bonus Points
- Trigger Rewards
- Tier Rewards
- Redemption Catalog
- Special Offers
- Coupons
-Digital Gift Cards (or gift cards/key tags)
- Free Members App Brand Property
Connect with Customers (Marketing)
- Drag n' Drop Email Builder
- SMS Text / Push Notification (with graphic offers)
- Targeting and Segmentation
- Drip Campaigns
- Event Automations (Birthdays, Holidays, promotion events, etc.)
- Collect Customer Reviews / Surveys
Business Growth
- White-label loyalty interface
- White-label brand App
- Spend-gated rewards
- Segment audience based on spend history, brand preference, date of last purchase, and more.
Kangaroo Rewards Features
- Supported: Point Rewards
- Supported: Point Multiplier
- Supported: A la Carte Rewards (Item spcific rewards)
- Supported: Tier Rewards
- Supported: Bonus Points
- Supported: Coupons
- Supported: Offers
- Supported: Referral Marketing
- Supported: SMS Text marketing
- Supported: Email marketing
- Supported: Push Notification Marketing
- Supported: Free Members App
- Supported: White-label app
- Supported: Trigger rewards
- Supported: Digital Gift Cards
- Supported: Social Sharing Rewards
- Supported: Marketing automation
- Supported: Geo-targeting
- Supported: Customer Surveys
- Supported: Product Review
- Supported: eCommerce Rewards Widget
- Supported: Cash Back Rewards
- Supported: Redemption catalog
- Supported: Dashboard reporting
- Supported: Spin to Win Game
- Supported: Contests
- Supported: On the Go Tablet (Loyalty rewards for trad shows, pop-up stores and food trucks).
- Supported: Integrated Solution
- Supported: Partner Rewards
Kangaroo Rewards Screenshots
Kangaroo Rewards Videos
Kangaroo Rewards Integrations
Kangaroo Rewards Competitors
Kangaroo Rewards Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Kangaroo Rewards Downloadables
Kangaroo Rewards Customer Size Distribution
Consumers | 8% |
---|---|
Small Businesses (1-50 employees) | 45% |
Mid-Size Companies (51-500 employees) | 40% |
Enterprises (more than 500 employees) | 7% |
Comparisons
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Reviews
Community Insights
- Business Problems Solved
- Recommendations
Users of the Kangaroo loyalty program software have found it to be a valuable tool for creating a unified system for their online and physical stores, enabling customers to shop seamlessly in both channels and earn rewards. The integration of rewards in the software has made it easy for users to redeem their benefits. Additionally, the software meets users' integration needs and provides excellent customer service throughout the setup, implementation, and ongoing use processes.
One significant benefit of the Kangaroo software is that it allows users to connect with their customers on a more personal level and reward them for repeat visits. This feature has led to higher customer engagement and increased customer retention. While there have been a few glitches and areas for improvement, users appreciate the exceptional customer service provided by the company.
The draw feature in the software has been particularly well-received by users as it eliminates the need for manual raffle ticket distribution or saving sales receipts. Users find this feature to be user-friendly and convenient, especially when conducting draws at events without the need for physical tickets or receipts.
Overall, users have experienced benefits such as better customer retention, increased customer engagement, and boosted sales through the use of Kangaroo's loyalty program software. By offering robust marketing capabilities and an exceptional app, businesses can add a digital component to provide a better customer experience while directly communicating and marketing to their customers.
Furthermore, users appreciate the ability to market to their established customers easily, thanks to features like auto SMS and referral programs. The software helps businesses create loyalty programs that encourage clients to shop locally and earn rewards even when similar products are available at other retailers. Users find it easy to reward customers based on their purchases, eliminating the need for manual stamp cards or paper punch cards.
Implementing Kangaroo's software streamlines the process of properly rewarding customers and provides a solution suitable for small businesses as well. Users have also been able to communicate better with their customers through the software while finding the Kangaroo team easy to work with.
In the end, customers appreciate the loyalty program's customization options, ease of use, and the ability to collect points with every purchase. The rewards program has proven effective in increasing customer retention and attracting new customers through targeted marketing efforts.
By replacing multiple pieces of software, the Kangaroo loyalty program software has also saved users time and money. Customers enjoy the convenience of redeeming their rewards while users can effectively manage their customer loyalty program, contributing to happier customers and staff. It has provided a customizable loyalty program for local businesses that eliminates the need for expensive software. Users have found success in using Kangaroo for marketing, loyalty, and customer retention and have become fans of the software.
Another key use case of the Kangaroo loyalty program software is its ability to help businesses create a loyalty program that encourages clients to shop locally and earn rewards, even when similar products are available at other retailers. This feature has proven effective in boosting customer retention and attracting new customers through targeted marketing efforts.
Users appreciate the software's ease of use in rewarding customers based on their purchases, eliminating the need for manual stamp cards or paper punch cards. Small businesses find the software particularly beneficial as it streamlines the process of properly rewarding customers without requiring expensive resources.
Moreover, users have been able to communicate better with their customers through the Kangaroo software. The availability of features like auto SMS and referral programs has allowed users to market their products and services to established customers easily. This not only strengthens customer relationships but also helps businesses retain their loyal customer base.
The Kangaroo loyalty program software has replaced multiple pieces of software for many users, saving them both time and money. Customers enjoy the convenience of redeeming their rewards while users can effectively manage their loyalty program, leading to happier customers and staff.
In conclusion, the Kangaroo loyalty program software offers a powerful solution for businesses by providing a customizable loyalty program, enabling seamless integration between online and physical stores, and enhancing customer engagement through personalized rewards. Users have experienced numerous benefits such as increased customer retention, improved communication with customers, and streamlined processes. Despite some minor glitches, the exceptional customer service provided by Kangaroo has left a positive impression on users. Overall, this software has proven successful in helping businesses create an effective loyalty program while adding value to both customers and businesses alike.
Based on user reviews, there are three common recommendations for Kangaroo:
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Consider using Kangaroo for rewards and referral programs. Users have found the platform to be suitable and appreciate its features in this area.
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Research alternative options for specific marketing needs. Some users suggest exploring simpler or less expensive options if Kangaroo is only required for one particular aspect of marketing.
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Assess the overall cost and value proposition. Users recommend evaluating the pricing plans, return on investment, and any additional expenses associated with using Kangaroo.
In summary, users generally recommend Kangaroo for rewards and referral programs but advise researching other options for specific marketing needs and carefully assessing the cost and value before making a decision.