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Kaseya IT Center is a system monitoring offering.https://dudodiprj2sv7.cloudfront.net/product-logos/ut/Ut/O9NHLJMW6C28.pngKaseya IT CenterWe use Kaseya to manage workstations around the world with a very lean IT helpdesk staff. We use it to remote into a user's workstation to install or configure new capabilities. We use Kaseya to push software packages to individual workstations, sites, or globally. We run reports on software installs, user utilization, etc.,Easy to use powerful capabilities Good reporting capabilities,Difficult to configure and use the VPro capabilities for WOL The agent can be uninstalled, and must be installed locally The user interface can be confusing AV, ticketing and backup features are not world class,8,We can maintain a lean staff and still deliver adequate customer service Reports provide useful insight and software auditing Other than basic functions like remote control, Kaseya requires training to get incremental value from the software The user interface is not clean and intuitive all the time, unless you have invested in Kaseya Training.,Microsoft System Center Configuration ManagerAn Honest Review of Kaseya IT CenterKaseya IT Center is being used across our whole organization. It solves system alerts, patching as well as remote management.,Third Party Patching Software Deployment System Monitoring System Alerts,Remote Desktop - Not always able to connect Better Support and Documentation More offerings of KB Articles, webinars, and online resources,8,Monitoring Systems under one pane of glass Alert notification Asset and Software Management Ad Hoc, and Canned Reports Software Deployment System monitoring System Patching,,Deltek Costpoint, MS SharePoint, Windows Server, IBM Cognos, Microsoft Office 365, NetApp SnapMirror, NetApp OnCommand, NetApp FAS series, Remote Desktop Services, Chrome Remote Desktop, Google Hangouts, Google Classroom, Google Drive, Google Cloud Storage, Apple iCloud, Apple Remote Desktop, Microsoft Azure, Amazon Cloud Drive, Microsoft Dynamics AX, Microsoft Application Server, Microsoft Access, Microsoft Application Virtualization, Microsoft BI, Adobe Acrobat DC, Adobe Flash, Adobe Illustrator CC, Salesforce App Cloud, Symantec Data Loss Prevention, Symantec Advanced Threat Protection, Symantec Endpoint Encryption, Symantec Backup Exec, Symantec Drive Encryption, Symantec Asset Management Suite,4,2,IT Administration Asset Management Network Discovery,Third Party Patching System Availability,Cyber Security Business Intelligence,10,No,Price Product Features Product Usability Prior Experience with the Product Existing Relationship with the Vendor Positive Sales Experience with the Vendor,Early Adoption and attended more training sessions.,6,Yes,I have an exceptional with getting the bug fixed with Third Party Patching.
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Kaseya IT Center
13 Ratings
Score 8.0 out of 101
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Kaseya IT Center Reviews

Kaseya IT Center
13 Ratings
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Score 8.0 out of 101
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Mark Sauer profile photo
February 20, 2018

User Review: "Kaseya IT Center"

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Kaseya to manage workstations around the world with a very lean IT helpdesk staff. We use it to remote into a user's workstation to install or configure new capabilities. We use Kaseya to push software packages to individual workstations, sites, or globally.

We run reports on software installs, user utilization, etc.
  • Easy to use
  • powerful capabilities
  • Good reporting capabilities
  • Difficult to configure and use the VPro capabilities for WOL
  • The agent can be uninstalled, and must be installed locally
  • The user interface can be confusing
  • AV, ticketing and backup features are not world class
It works well for remote desktop management. Our IT staff is very lean, and I don't have IT staff at all locations. Kaseya enables us to remotely support distant sites easily. It would not make sense if all resources were locally supported.
Read Mark Sauer's full review
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March 01, 2018

"An Honest Review of Kaseya IT Center"

Score 8 out of 10
Vetted Review
Verified User
Review Source
Kaseya IT Center is being used across our whole organization. It solves system alerts, patching as well as remote management.
  • Third Party Patching
  • Software Deployment
  • System Monitoring
  • System Alerts
  • Remote Desktop - Not always able to connect
  • Better Support and Documentation
  • More offerings of KB Articles, webinars, and online resources
Well suited for an overall holistic view of Systems under one pane of glass. Kaseya IT Center is also well suited for software deployment and system monitoring.
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About Kaseya IT Center

Kaseya IT Center is a system monitoring offering.
Categories:  System Monitoring

Kaseya IT Center Technical Details

Operating Systems: Unspecified
Mobile Application:No