Kaseya IT Center Reviews

17 Ratings
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Score 7.8 out of 100

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Reviews (1-2 of 2)

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February 20, 2018
Mark Sauer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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We use Kaseya to manage workstations around the world with a very lean IT helpdesk staff. We use it to remote into a user's workstation to install or configure new capabilities. We use Kaseya to push software packages to individual workstations, sites, or globally.

We run reports on software installs, user utilization, etc.
  • Easy to use
  • powerful capabilities
  • Good reporting capabilities
  • Difficult to configure and use the VPro capabilities for WOL
  • The agent can be uninstalled, and must be installed locally
  • The user interface can be confusing
  • AV, ticketing and backup features are not world class
It works well for remote desktop management. Our IT staff is very lean, and I don't have IT staff at all locations. Kaseya enables us to remotely support distant sites easily. It would not make sense if all resources were locally supported.
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March 01, 2018
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Kaseya IT Center is being used across our whole organization. It solves system alerts, patching as well as remote management.
  • Third Party Patching
  • Software Deployment
  • System Monitoring
  • System Alerts
  • Remote Desktop - Not always able to connect
  • Better Support and Documentation
  • More offerings of KB Articles, webinars, and online resources
Well suited for an overall holistic view of Systems under one pane of glass. Kaseya IT Center is also well suited for software deployment and system monitoring.
Scheduling with a support technician can be hit or miss but eventually it works out.
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What is Kaseya IT Center?

Kaseya IT Center is a system monitoring offering.
Categories:  System Monitoring

Kaseya IT Center Technical Details

Operating Systems: Unspecified
Mobile Application:No