Kaseya VSA Reviews & Ratings 2025

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Overview

What is Kaseya VSA?

Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library,…

Learn from top reviewers

Good solid RMM with some small areas for improvement

Rating: 8 out of 10

January 13, 2025

IncentivizedVetted ReviewVerified User

Kaseya VSA is used to monitor the endpoints across our network and provide remote support from our central IT team. It is used globally internally by our team, with a number o...

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Verified user

Manager

5 years of experience

Kaseya VSA

Rating: 10 out of 10

May 23, 2022

IncentivizedVetted ReviewVerified User

We use Kaseya VSA to manage workstation/server endpoint software, updates, reboot cycles, and use it for remote connectivity - interactive desktop/files. We've also found grea...

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Director - Information Technology

IT Director

PLANNED COMPANIES

1 year of experience

Kaseya VSA helps to save time and money by allowing you to manage multiple endpoints within a single pane of glass.

Rating: 8 out of 10

September 15, 2021

IncentivizedVetted Review

We are an MSP (Managed Services Provider) and as an MSP, we have a need to mange multiple clients remotely. Kaseya VSA allows us to monitor workstations and servers and gives ...

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Michael Kerzner

Manager - Information Technology

Lead Systems Engineer

Nettology, LLC

10 years of experience

Kaseya VSA your answer to remote connectivity

Rating: 10 out of 10

September 9, 2021

IncentivizedVetted ReviewVerified User

Currently we are using Virtual Systems Administrator (VSA) primarily for the IT Department. We are using it as a means to connect with our assets whether they are in our netwo...

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Allan Eisenhauer

Director - Information Technology

Director of IT / Purchasing Manager

Macomb / St. Clair Workforce Development Board

1 year of experience

Kaseya VSA--Automate everything!

Rating: 8 out of 10

July 9, 2021

IncentivizedVetted ReviewVerified User

We are an MSP and use Kaseya VSA to monitor and manage our entire client base. It provides our techs with an integrated set of tools for anti-virus and anti-malware, a range o...

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Partner - Corporate

Managing Partner

Erhart and Associates, LLC

10 years of experience

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Pricing

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Kaseya VSA

N/A

Unavailable

What is Kaseya VSA?

Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and…

Entry-level set up fee?

No setup fee

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

90 people also want pricing

Alternatives Pricing

ConnectWise Automate

$700

What is ConnectWise Automate?

ConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.

RealONE

Free

What is RealONE?

RealONE, formerly the RPort remote management of IT infrastructure now bundled with RealVNC, enables users to manage Windows, Linux, desktops and servers, and IoT devices from one central console.

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Product Demos

Kaseya VSA Ransomware July 2021

YouTube

IT Automation With Kaseya VSA Saves Time and Increases Productivity

YouTube

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Features

Application Performance Management

Application performance management software monitors software to ensure performance and availability

7.5

Avg 7.2

Monitoring Tasks

Various types of monitoring

6.7

Avg 7.4

Management Tasks

Various tasks required to keep systems running smoothly

7.5

Avg 7.3

Remote Access

Remote access products allow users to operate devices through an internet connection.

6.8

Avg 6.9

8
Attended device access
(1) Ratings
The quality and reliability of connections to remote devices that are currently attended by an active user.
8
Unattended device access
(1) Ratings
The quality and reliability of connections to unattended remote devices.
9
Virtual device access
(1) Ratings
The availability, quality, and reliability of remote connections to virtual machines and devices.
1
Multiple-display support
(1) Ratings
The capability of the product to support users with multiple monitors. For instance, adapting a multi-monitor end-user display to a single monitor.
8
Multiple concurrent sessions
(1) Ratings
More than one user can access the same remote device at the same time.

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Product Details

About
Tech Details

What is Kaseya VSA?

Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.

Kaseya VSA Video

Introduction to Endpoint Management with Kaseya VSA

Kaseya VSA Technical Details

Operating Systems	Unspecified
Mobile Application	No

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Comparisons

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Compare with

ConnectWise Automate

NinjaOne

Microsoft Intune

TeamViewer

N-able N-central

Tanium

Barracuda RMM

ServiceNow IT Service Management

LogMeIn Resolve

Atera

N-able N-sight RMM

Datto RMM

ConnectWise RMM

Syncro

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Reviews From Top Reviewers

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(1-5 of 26)

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Good solid RMM with some small areas for improvement

Rating: 8 out of 10

January 13, 2025

Verified User

Manager in Information Technology

E-Learning Company, 51-200 employees

Vetted Review

Verified User

5 years of experience

Alternatives Considered

Dragon RMM (ITarian / Comodo ONE), ConnectWise RMM and Splashtop

Kaseya VSA compares well to other solutions available. I think some of the other solutions so have some small areas which are better than Kaseya VSA, however as an overall product, Kaseya VSA seems most complete. I'd like to see them continuing to evolve the product as it hasn't had an overhaul for a while and could do some some more slick features in areas.

Kaseya VSA

Rating: 10 out of 10

May 23, 2022

NY

IT Director

PLANNED COMPANIES (Facilities Services, 1001-5000 employees)

Vetted Review

Verified User

1 year of experience

Alternatives Considered

Atera and NinjaOne (formerly NinjaRMM)

While Atera and NinjaRMM are both solid products, they seemed to be more oriented to MSPs which we aren't. There were more features associated with costs per user/system, etc. that we would never utilize.

Kaseya VSA your answer to remote connectivity

Rating: 10 out of 10

September 09, 2021

AE

Allan Eisenhauer

Director of IT / Purchasing Manager

Macomb / St. Clair Workforce Development Board (Non-profit Organization Management, 51-200 employees)

Vetted Review

Verified User

1 year of experience

Alternatives Considered

Netop Remote Control

We used to use Netop for many years prior to Kaseya. The main reason that we switched was because with staff working from home we needed a cloud based solution and Netop required gateway servers or PIN servers to be configured in order to be able to access those staff while at home. Kaseya's solution only required that a small endpoint be installed on each of the systems. Netop was great when all of the assets were within the same network but past that it was far more difficult and costly to configure for what we needed.

Kaseya VSA--Automate everything!

Rating: 8 out of 10

July 09, 2021

ME

Managing Partner

Erhart and Associates, LLC (Information Technology & Services, 1-10 employees)

Vetted Review

Verified User

10 years of experience

Alternatives Considered

ConnectWise Automate (formerly LabTech) and Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold)

What's Up Gold is more of a monitoring application and very good at that, but doesn't have the management tools that VSA provides. It requires additional applications and you lose the "single pane of glass" concept.

ConnectWise, at the time we looked at the product, did not have nearly as robust of a set of automation tools. Kaseya VSA's integration with a number of popular applications seemed better developed.

Buyer Beware! Broken System, Terrible Support, and Inescapable Long-term Contract

Rating: 1 out of 10

January 29, 2021

BB

Managing Director

Affinity Technology Group (Information Technology & Services, 1-10 employees)

Vetted Review

1 year of experience

Alternatives Considered

NinjaRMM and SolarWinds N-central

We moved away from NinjaRMM for support of PowerShell scripting and APIs. Overall, the experience with NinjaRMM, though limited in features, was tenfold better than our experience with VSA.

We have been desiring strongly to move away from VSA to N-Central (having been provided a full demo that we installed on our cloud infrastructure) but have been unable to do so due to Kaseya's draconian contract policies.

It's important to note that NinjaRMM was allowing us to go month-to-month and switching to Kaseya VSA was one of the worst business decisions I ever made.

It's equally important to note that, if you are considering Kaseya VSA, you will be locked into a 3-year contract that is nearly impossible to escape from once the documents are signed. SolarWinds N-central only requires a 1-year contract and then has month-to-month billing available.

I can provide no good reason for anyone to consider Kaseya VSA when there are dozens of better systems out there to choose from.

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