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Overwhelming VSA Package: Several users have expressed that the VSA package is overwhelming and could benefit from a better GUI. They feel …
Overview
What is Kaseya VSA?
Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library,…
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Popular Features
- Policy-based automation (11)8.989%
- Patch Management (11)7.474%
- Remote monitoring (12)5.858%
- Network device monitoring (12)5.353%
Pricing
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What is Kaseya VSA?
Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is ConnectWise Automate?
ConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.
What is XEOX?
XEOX is a cloud-based remote management and monitoring solution that includes optimized patch management, integrated remote access, software deployment, and IT asset management. It is used to centrally manage the IT landscape of all computers and servers within organizations, and keeps track of…
Product Demos
Kaseya VSA Ransomware July 2021
YouTube
IT Automation With Kaseya VSA Saves Time and Increases Productivity
YouTube
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Product Details
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- Tech Details
What is Kaseya VSA?
Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.
Kaseya VSA Video
Introduction to Endpoint Management with Kaseya VSA
Kaseya VSA Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(109)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users recommend exploring alternative options. They advise organizations to thoroughly evaluate their needs and research different solutions before making a decision. This recommendation reflects the recognition that Kaseya may not be the best fit for every organization and encourages users to explore alternative options.
Users suggest focusing on specific needs. To avoid feeling overwhelmed by the extensive list of features, users recommend focusing on the specific tools and functionalities needed from Kaseya. This recommendation emphasizes the importance of identifying the key requirements of an organization and selecting a solution that aligns with those needs.
Users advise investing time in learning and support. Several users highlight the importance of leveraging resources like Kaseya University for thorough understanding of the system. They also recommend becoming proficient in the scripting language used for remote system management. Additionally, users express the need for better sales support and assistance from Kaseya, suggesting that investing time in learning and seeking dedicated expertise can help maximize the benefits of using the tool.
Attribute Ratings
Reviews
(1-25 of 25)Companies can't remove reviews or game the system. Here's why
May 23, 2022
Kaseya VSA
October 26, 2021
Kaseya is a solid platform that does a lot right and offers nearly any functionality needed through modules
We looked at several options besides Kaseya in the beginning of our research process. We preferred the layout, support, and overall feature rich platform of Kaseya to some of their competitors. We also liked the ability to grow with Kaseya as needed and the ability to add modules for additional functionality in the future should be see the need.
September 09, 2021
Kaseya VSA your answer to remote connectivity
We used to use Netop for many years prior to Kaseya. The main reason that we switched was because with staff working from home we needed a cloud based solution and Netop required gateway servers or PIN servers to be configured in order to be able to access those staff while at home. Kaseya's solution only required that a small endpoint be installed on each of the systems. Netop was great when all of the assets were within the same network but past that it was far more difficult and costly to configure for what we needed.
July 09, 2021
Kaseya VSA--Automate everything!
What's Up Gold is more of a monitoring application and very good at that, but doesn't have the management tools that VSA provides. It requires additional applications and you lose the "single pane of glass" concept.
ConnectWise, at the time we looked at the product, did not have nearly as robust of a set of automation tools. Kaseya VSA's integration with a number of popular applications seemed better developed.
ConnectWise, at the time we looked at the product, did not have nearly as robust of a set of automation tools. Kaseya VSA's integration with a number of popular applications seemed better developed.
April 29, 2021
Kaseya VSA - What you are looking for in an RMM suite.
To me, once past the learning curve, it's much easier to use than ConnectWise. It's not something I have to constantly baby.
We moved away from NinjaRMM for support of PowerShell scripting and APIs. Overall, the experience with NinjaRMM, though limited in features, was tenfold better than our experience with VSA.
We have been desiring strongly to move away from VSA to N-Central (having been provided a full demo that we installed on our cloud infrastructure) but have been unable to do so due to Kaseya's draconian contract policies.
It's important to note that NinjaRMM was allowing us to go month-to-month and switching to Kaseya VSA was one of the worst business decisions I ever made.
It's equally important to note that, if you are considering Kaseya VSA, you will be locked into a 3-year contract that is nearly impossible to escape from once the documents are signed. SolarWinds N-central only requires a 1-year contract and then has month-to-month billing available.
I can provide no good reason for anyone to consider Kaseya VSA when there are dozens of better systems out there to choose from.
We have been desiring strongly to move away from VSA to N-Central (having been provided a full demo that we installed on our cloud infrastructure) but have been unable to do so due to Kaseya's draconian contract policies.
It's important to note that NinjaRMM was allowing us to go month-to-month and switching to Kaseya VSA was one of the worst business decisions I ever made.
It's equally important to note that, if you are considering Kaseya VSA, you will be locked into a 3-year contract that is nearly impossible to escape from once the documents are signed. SolarWinds N-central only requires a 1-year contract and then has month-to-month billing available.
I can provide no good reason for anyone to consider Kaseya VSA when there are dozens of better systems out there to choose from.
March 30, 2020
Kaseya...more like KaseNO!
Kaseya is the worst remote desktop software I have ever used. I could never understand why I constantly was unable to connect to our remote desktops. Not being able to do my work, the lackluster customer service, and the constant complaints from my workers is the reason why we switched to using Splashtop instead. TeamViewer is used as our "backup" service in case our primary desktop service isn't working, and we had to resort to TeamViewer many times when we were using Kaseya.
November 18, 2019
VSA is great at improving IT infrastructure reliability
- ConnectWise Control (formerly ScreenConnect)
ConnectWise didn't offer all of the features that we required and was more expensive than VSA.
November 15, 2019
Get Kaseya to improve your IT infrastructure!
Kaseya is cheaper compared to Continuum RMM solutions, and also has a better feature set of tools. The reporting has more customization than what continuum offers.
October 21, 2019
Best in class
ConnectWise also looks great, but we are invested in Kaseya and plan to stay.
October 04, 2019
Kaseya VSA Review
I think that one of the best features Kaseya has over the other tools I mentioned is more maturity and expertise in the area, so you have a good support and good know-how in the network. It also works in most use environments.
September 24, 2019
Budget friendly but with high-end features.
Price over features beats out all others, every time.
July 19, 2019
Kaseya VSA is the best!
We have tried many other systems: Pulseway, Ninja RMM, Solarwinds and none of these other systems comes close to the ability of Kaseya VSA.
March 11, 2019
Kaseya VSA is not for everyone
- ConnectWise Automate (formerly LabTech)
Automate is by far more customizable and affordable, a lot of our pain points in Kaseya are addressed with Automate. In our case, we have used Kaseya since 2012-2013 and have started migrating our customers to Automate in the past year.
November 26, 2018
Kaseya VSA, great tool but could use some improvements
VSA is easily on par with SolarWinds N-central but ConnectWise Automate is the best tool out there for RMM. Automate shares some of the clunky interface that VSA has, but it is extremely fast and reliable. N-Central has the best organization of the three, it is very easy to understand and use.
March 06, 2018
Kaseya VSA - it's ok..
- ConnectWise Automate (formerly LabTech)
The way LabTech integrates with ScreenConnect and TeamViewer is just SO much better than Kaseya.
I feel like Kaseya is a bit more intuitive though as opposed to LabTech that you should probably get some real training for.
Scripting in LabTech is more reliable. I've never had a script just not run in LabTech like I have in Kaseya.
I feel like Kaseya is a bit more intuitive though as opposed to LabTech that you should probably get some real training for.
Scripting in LabTech is more reliable. I've never had a script just not run in LabTech like I have in Kaseya.
March 06, 2018
Kaseya VSA in a nutshell
Both SolarWinds & Autotask appears to have a better user community, but they have the same issue with out of the box scripts (non-existent). With Kaseya, I can write everything in PowerShell, dos, vb, java, and then have Kaseya execute across applicable devices. In fairness, its been a year since we compared Autotask, and I cannot find my notes on why we axed Autotask (I do remember that there were very critical components missing by Autotask).
When comparing to remote desktop, [LogMeIn and WebEx specifically] I actually prefer Kaseya's Live Connect remote desktop over all others.
When comparing to remote desktop, [LogMeIn and WebEx specifically] I actually prefer Kaseya's Live Connect remote desktop over all others.
It has been a long time since I tested competitors so it would not be fair for me to compare existing version of Kaseya with older versions of the products I have tested int he past. It is very hard to change and I am very Happy with Kaseya therefor no intentions of testing other products.
March 01, 2018
Kaseya is a solid choice
There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
March 01, 2018
An Honest Review of Kaseya IT Center
For the price point and resources we get with Kaseya IT Center it is a tour de force.
February 20, 2018
Kaseya IT Center
They're both complicated to get the incremental value out of the tools.
April 24, 2017
A must have for MSPs
August 30, 2016
Kaseya - Great Network Monitoring Software
- Go To My PC and Team Viewer
Nothing for the user to install or a website to log into. It's already running on the machine. It's by far the better product.
August 02, 2016
Kaseya for the proactive approach
April 15, 2016
Isaac's Review.
