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Overwhelming VSA Package: Several users have expressed that the VSA package is overwhelming and could benefit from a better GUI. They feel …
Overview
What is Kaseya VSA?
Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library,…
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Popular Features
- Policy-based automation (11)8.989%
- Patch Management (11)7.474%
- Remote monitoring (12)5.858%
- Network device monitoring (12)5.353%
Pricing
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What is Kaseya VSA?
Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and…
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- Free Trial
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- Premium Consulting/Integration Services
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Alternatives Pricing
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What is XEOX?
XEOX is a cloud-based remote management and monitoring solution that includes optimized patch management, integrated remote access, software deployment, and IT asset management. It is used to centrally manage the IT landscape of all computers and servers within organizations, and keeps track of…
Product Demos
Kaseya VSA Ransomware July 2021
YouTube
IT Automation With Kaseya VSA Saves Time and Increases Productivity
YouTube
Features
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Product Details
- About
- Tech Details
What is Kaseya VSA?
Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.
Kaseya VSA Video
Introduction to Endpoint Management with Kaseya VSA
Kaseya VSA Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(109)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users recommend exploring alternative options. They advise organizations to thoroughly evaluate their needs and research different solutions before making a decision. This recommendation reflects the recognition that Kaseya may not be the best fit for every organization and encourages users to explore alternative options.
Users suggest focusing on specific needs. To avoid feeling overwhelmed by the extensive list of features, users recommend focusing on the specific tools and functionalities needed from Kaseya. This recommendation emphasizes the importance of identifying the key requirements of an organization and selecting a solution that aligns with those needs.
Users advise investing time in learning and support. Several users highlight the importance of leveraging resources like Kaseya University for thorough understanding of the system. They also recommend becoming proficient in the scripting language used for remote system management. Additionally, users express the need for better sales support and assistance from Kaseya, suggesting that investing time in learning and seeking dedicated expertise can help maximize the benefits of using the tool.
Attribute Ratings
Reviews
(1-25 of 29)Companies can't remove reviews or game the system. Here's why
May 23, 2022
Kaseya VSA
We use Kaseya VSA to manage workstation/server endpoint software, updates, reboot cycles, and use it for remote connectivity - interactive desktop/files. We've also found great value is VSA's ability to update/manage/deploy applications very quickly and seamlessly using pre-defined application lists. However, one of the best features is the ability to execute remote commands - powershell or Windows CMD, quietly, remotely. This is a very powerful feature to use, especially when troubleshooting.
October 26, 2021
Kaseya is a solid platform that does a lot right and offers nearly any functionality needed through modules
We have predominately used Kaseya to serve the purpose of mass software deployment, patching, and retrieving information on workstations and endpoints. We have used this across the spectrum company-wide for all of our locations and devices. It has allowed us much more flexibility and efficiency in our interactions with our endpoints and users.
September 20, 2021
Kaseya VSA helps to save time and money allowing your technicians to do real tech work.
We use Kaseya VSA as our jack-of-all-trades RMM platform for all of our clients. Kaseya VSA makes it very easy to manage multiple workstations and servers all within a single-pane of glass. Kaseya VSA helps us save a lot of time that would be otherwise wasted by helping our techs automate repetitive tasks.
September 15, 2021
Kaseya VSA helps to save time and money by allowing you to manage multiple endpoints within a single pane of glass.
We are an MSP (Managed Services Provider) and as an MSP, we have a need to mange multiple clients remotely. Kaseya VSA allows us to monitor workstations and servers and gives us quick access to remote sessions to troubleshoot. Kaseya VSA also helps us automate things like patching, and antivirus scans and updates.
September 09, 2021
Kaseya VSA your answer to remote connectivity
Currently we are using Virtual Systems Administrator (VSA) primarily for the IT Department. We are using it as a means to connect with our assets whether they are in our network or being used by staff working from home. With COVID-19 many workers are now primarily working from home and it is not possible for our IT department (3 staff including myself) to make house calls to troubleshoot and repair our laptops that are being used. A bonus of this application is that we are also able to push out updates to the systems remotely on or off the network, before this wasn't possible as the systems had to connected to our network in order for us to push them out. This package has allowed us to consolidate 2 programs down to one.
July 09, 2021
Kaseya VSA--Automate everything!
We are an MSP and use Kaseya VSA to monitor and manage our entire client base. It provides our techs with an integrated set of tools for anti-virus and anti-malware, a range of backup applications, patch management, and the creation and implementation of policies. We are able to automate many of the typical tasks performed by a technician and support a larger customer base effectively.
April 29, 2021
Kaseya VSA - What you are looking for in an RMM suite.
It is being used by the whole organization. We use it as a solution for RMM, as well as an inventory tool and for managing Windows updates.
February 04, 2021
Kaseya VSA is the right choice for your MSP
We have been using Kaseya VSA as the backbone of our managed services business for almost 10 years. We were looking for an industry leader that supported a variety of technology platforms. Our team of 15 technicians use it daily to support almost 3,000 endpoints. We leverage patch management, scheduled procedures, monitoring, and remote access to assist our clients with all their technology needs. Integrated antivirus and backup solutions give us a central point of management. I can't imagine how we would be an MSP without it.
As a small MSP, we support roughly 1100 endpoints using Kaseya VSA. It is used for 95% of our clients' endpoints and is designed to remotely monitor and manage computers for everyday troubleshooting and maintenance.
March 30, 2020
Kaseya...more like KaseNO!
Kaseya VSA was used by my company to remotely monitor our products that were installed in various locations around the world. It was mainly used by the engineering team for monitoring the test sites, manufacturing (which is what I was doing) monitoring our production test site, and by the field service team to monitor customer sites.
November 18, 2019
VSA is great at improving IT infrastructure reliability
We use Kaseya Virtual System Administrator (VSA) for our internal operations and also use it to support our clients. Kaseya Virtual System Administrator (VSA) enables us to administer, patch, and monitor systems remotely. Kaseya Virtual System Administrator (VSA) has allowed our company and customers to manage IT resources better and also reduced downtime and has enabled better utilization of IT resources and staff.
November 15, 2019
Get Kaseya to improve your IT infrastructure!
We use Kaseya VSA internally for our IT operations and also at our customer sites to enable us to remotely monitor, administer, patch, and maintain end-users computers and servers. Kaseya provides a great array of tools for our IT operations that enable us to cut down the time that is spent on maintaining IT systems and improved reliability.
October 21, 2019
Best in class
We use it to monitor and manage our 150+ corporate clients. It's integral to our day to day operations.
October 04, 2019
Kaseya VSA Review
Kaseya in the role of system administration helps us to manage all our user's computers around all our local and remote locations and keep full control over administrator permission for the end-users technical support. It also helps us with massive deployments of software and also with deploying several administration tools we use as a standard in the company.
September 24, 2019
Budget friendly but with high-end features.
We have utilized many platforms over the years and none have quite been as solid as Kaseya. Not to say there are not issues, but among the competition, we have found repeatedly that Kaseya takes a competitive edge. For example, it integrates with a large library of vendors, the support is decent (which for this market, is a win) and the product overvalue is fantastic.
July 30, 2019
VSA great tool for ease and piece of mind
We use VSA for a few things. We use it to push out malware and anti-virus to all of our clients. This includes automatic definition updates for these programs. We also use the live connect feature. We have software that requires USB dongles for the software to be recognized as licensed. Through RDP, these dongles do not work. Using live connect, we can access the software.
July 19, 2019
Kaseya VSA is the best!
We currently use Kaseya VSA throughout our company to manage all of our systems. Kaseya VSA gives us the ability to control when Windows updates are applied. The benefit is that end users are not affected by updates during normal working hours. Kaseya VSA allows us to fully manage all aspects of our end-users systems.
March 11, 2019
Kaseya VSA is not for everyone
We use VSA for management services. We manage over 500 devices and use its available policies and management tools to keep them updated, to deploy new devices to existing companies, and to onboard new customers.
November 26, 2018
Kaseya VSA, great tool but could use some improvements
VSA is our primary monitoring and remote access system. It allows us to manage servers and workstations as well as remotely connect. This is used by myself and my service team daily. It addresses the obvious problem as an MSP of managing devices and assisting end users. VSA also assist with creating reports that are used to review hardware with clients.
March 06, 2018
Kaseya VSA - it's ok..
We use Kaseya VSA for patch rollouts for Windows systems, scripts to keep computers optimized and clean and to perform routine tasks and onboarding, and gathering information regarding system configuration. All of our 6 techs use it all day.
March 06, 2018
Kaseya VSA in a nutshell
We use Kaseya to automate patch management, audit equipment, and finish systems configs during the build process on all managed systems.
We use Kaseya to Manage our clients' environment. Kaseya makes routine maintenance and management much simpler allowing us to proactively maintain and manage our clients' environments effectively.
March 01, 2018
Kaseya is a solid choice
Our IT department uses Kaseya VSA to support users throughout our company in our nearly 20 locations across the country. We can do more with Kaseya VSA than if we were physically seated at the machine and can complete nearly any operation silently without disturbing the users or disrupting productivity.
March 01, 2018
An Honest Review of Kaseya IT Center
Kaseya IT Center is being used across our whole organization. It solves system alerts, patching as well as remote management.
February 20, 2018
Kaseya IT Center
We use Kaseya to manage workstations around the world with a very lean IT helpdesk staff. We use it to remote into a user's workstation to install or configure new capabilities. We use Kaseya to push software packages to individual workstations, sites, or globally.
We run reports on software installs, user utilization, etc.
We run reports on software installs, user utilization, etc.