Skip to main content
TrustRadius
Kaseya VSA

Kaseya VSA

Overview

What is Kaseya VSA?

Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library,…

Read more
Recent Reviews

TrustRadius Insights

Overwhelming VSA Package: Several users have expressed that the VSA package is overwhelming and could benefit from a better GUI. They feel …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 4 features
  • Policy-based automation (11)
    8.9
    89%
  • Patch Management (11)
    7.4
    74%
  • Remote monitoring (12)
    5.8
    58%
  • Network device monitoring (12)
    5.3
    53%
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Kaseya VSA?

Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

74 people also want pricing

Alternatives Pricing

What is ConnectWise Automate?

ConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.

What is ManageEngine RMM Central?

What is RMM Central?RMM Central is a unified solution that helps MSPs manage and monitor multiple client networks from a single console. With capabilities that simplify the everyday management routines of MSPs, including patch management, remote access and performance monitoring, RMM Central’s…

Return to navigation

Product Demos

Kaseya VSA Ransomware July 2021

YouTube

IT Automation With Kaseya VSA Saves Time and Increases Productivity

YouTube
Return to navigation

Features

Monitoring Tasks

Various types of monitoring

5.3
Avg 7.3

Management Tasks

Various tasks required to keep systems running smoothly

7.3
Avg 7.2
Return to navigation

Product Details

What is Kaseya VSA?

Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.

Kaseya VSA Video

Introduction to Endpoint Management with Kaseya VSA

Kaseya VSA Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(107)
Loading...

Attribute Ratings

Reviews

(1-25 of 29)
Companies can't remove reviews or game the system. Here's why
May 23, 2022

Kaseya VSA

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Kaseya VSA to manage workstation/server endpoint software, updates, reboot cycles, and use it for remote connectivity - interactive desktop/files. We've also found great value is VSA's ability to update/manage/deploy applications very quickly and seamlessly using pre-defined application lists. However, one of the best features is the ability to execute remote commands - powershell or Windows CMD, quietly, remotely. This is a very powerful feature to use, especially when troubleshooting.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have predominately used Kaseya to serve the purpose of mass software deployment, patching, and retrieving information on workstations and endpoints. We have used this across the spectrum company-wide for all of our locations and devices. It has allowed us much more flexibility and efficiency in our interactions with our endpoints and users.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Kaseya VSA as our jack-of-all-trades RMM platform for all of our clients. Kaseya VSA makes it very easy to manage multiple workstations and servers all within a single-pane of glass. Kaseya VSA helps us save a lot of time that would be otherwise wasted by helping our techs automate repetitive tasks.
Michael Kerzner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
ResellerIncentivized
We are an MSP (Managed Services Provider) and as an MSP, we have a need to mange multiple clients remotely. Kaseya VSA allows us to monitor workstations and servers and gives us quick access to remote sessions to troubleshoot. Kaseya VSA also helps us automate things like patching, and antivirus scans and updates.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Currently we are using Virtual Systems Administrator (VSA) primarily for the IT Department. We are using it as a means to connect with our assets whether they are in our network or being used by staff working from home. With COVID-19 many workers are now primarily working from home and it is not possible for our IT department (3 staff including myself) to make house calls to troubleshoot and repair our laptops that are being used. A bonus of this application is that we are also able to push out updates to the systems remotely on or off the network, before this wasn't possible as the systems had to connected to our network in order for us to push them out. This package has allowed us to consolidate 2 programs down to one.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are an MSP and use Kaseya VSA to monitor and manage our entire client base. It provides our techs with an integrated set of tools for anti-virus and anti-malware, a range of backup applications, patch management, and the creation and implementation of policies. We are able to automate many of the typical tasks performed by a technician and support a larger customer base effectively.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have been using Kaseya VSA as the backbone of our managed services business for almost 10 years. We were looking for an industry leader that supported a variety of technology platforms. Our team of 15 technicians use it daily to support almost 3,000 endpoints. We leverage patch management, scheduled procedures, monitoring, and remote access to assist our clients with all their technology needs. Integrated antivirus and backup solutions give us a central point of management. I can't imagine how we would be an MSP without it.
Ben Blissett | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Reseller
As a small MSP, we support roughly 1100 endpoints using Kaseya VSA. It is used for 95% of our clients' endpoints and is designed to remotely monitor and manage computers for everyday troubleshooting and maintenance.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Kaseya VSA was used by my company to remotely monitor our products that were installed in various locations around the world. It was mainly used by the engineering team for monitoring the test sites, manufacturing (which is what I was doing) monitoring our production test site, and by the field service team to monitor customer sites.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Kaseya Virtual System Administrator (VSA) for our internal operations and also use it to support our clients. Kaseya Virtual System Administrator (VSA) enables us to administer, patch, and monitor systems remotely. Kaseya Virtual System Administrator (VSA) has allowed our company and customers to manage IT resources better and also reduced downtime and has enabled better utilization of IT resources and staff.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Kaseya VSA internally for our IT operations and also at our customer sites to enable us to remotely monitor, administer, patch, and maintain end-users computers and servers. Kaseya provides a great array of tools for our IT operations that enable us to cut down the time that is spent on maintaining IT systems and improved reliability.
October 04, 2019

Kaseya VSA Review

Kewyn Medina | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Kaseya in the role of system administration helps us to manage all our user's computers around all our local and remote locations and keep full control over administrator permission for the end-users technical support. It also helps us with massive deployments of software and also with deploying several administration tools we use as a standard in the company.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We have utilized many platforms over the years and none have quite been as solid as Kaseya. Not to say there are not issues, but among the competition, we have found repeatedly that Kaseya takes a competitive edge. For example, it integrates with a large library of vendors, the support is decent (which for this market, is a win) and the product overvalue is fantastic.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use VSA for a few things. We use it to push out malware and anti-virus to all of our clients. This includes automatic definition updates for these programs. We also use the live connect feature. We have software that requires USB dongles for the software to be recognized as licensed. Through RDP, these dongles do not work. Using live connect, we can access the software.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use Kaseya VSA throughout our company to manage all of our systems. Kaseya VSA gives us the ability to control when Windows updates are applied. The benefit is that end users are not affected by updates during normal working hours. Kaseya VSA allows us to fully manage all aspects of our end-users systems.
Derek Schroeder | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
VSA is our primary monitoring and remote access system. It allows us to manage servers and workstations as well as remotely connect. This is used by myself and my service team daily. It addresses the obvious problem as an MSP of managing devices and assisting end users. VSA also assist with creating reports that are used to review hardware with clients.
James Buchholz | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Kaseya VSA for patch rollouts for Windows systems, scripts to keep computers optimized and clean and to perform routine tasks and onboarding, and gathering information regarding system configuration. All of our 6 techs use it all day.
Racey Cave | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our IT department uses Kaseya VSA to support users throughout our company in our nearly 20 locations across the country. We can do more with Kaseya VSA than if we were physically seated at the machine and can complete nearly any operation silently without disturbing the users or disrupting productivity.
February 20, 2018

Kaseya IT Center

Mark Sauer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Kaseya to manage workstations around the world with a very lean IT helpdesk staff. We use it to remote into a user's workstation to install or configure new capabilities. We use Kaseya to push software packages to individual workstations, sites, or globally.

We run reports on software installs, user utilization, etc.
Return to navigation