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Kaseya VSA

Kaseya VSA

Overview

What is Kaseya VSA?

Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library,…

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Learn from top reviewers

Good solid RMM with some small areas for improvement

Rating: 8 out of 10
January 13, 2025
IncentivizedVetted ReviewVerified User
Kaseya VSA is used to monitor the endpoints across our network and provide remote support from our central IT team. It is used globally internally by our team, with a number o...
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Verified user
Manager
Kaseya VSA5 years of experience

Kaseya VSA

Rating: 10 out of 10
May 23, 2022
IncentivizedVetted ReviewVerified User
We use Kaseya VSA to manage workstation/server endpoint software, updates, reboot cycles, and use it for remote connectivity - interactive desktop/files. We've also found grea...
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Nik Ysambart
Director - Information Technology
IT Director
PLANNED COMPANIES
Kaseya VSA1 year of experience

Kaseya VSA helps to save time and money by allowing you to manage multiple endpoints within a single pane of glass.

Rating: 8 out of 10
September 15, 2021
IncentivizedVetted Review
We are an MSP (Managed Services Provider) and as an MSP, we have a need to mange multiple clients remotely. Kaseya VSA allows us to monitor workstations and servers and gives ...
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Michael Kerzner
Manager - Information Technology
Lead Systems Engineer
Nettology, LLC
Kaseya VSA10 years of experience

Kaseya VSA your answer to remote connectivity

Rating: 10 out of 10
September 9, 2021
IncentivizedVetted ReviewVerified User
Currently we are using Virtual Systems Administrator (VSA) primarily for the IT Department. We are using it as a means to connect with our assets whether they are in our netwo...
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Allan Eisenhauer
Director - Information Technology
Director of IT / Purchasing Manager
Macomb / St. Clair Workforce Development Board
Kaseya VSA1 year of experience

Kaseya VSA--Automate everything!

Rating: 8 out of 10
July 9, 2021
IncentivizedVetted ReviewVerified User
We are an MSP and use Kaseya VSA to monitor and manage our entire client base. It provides our techs with an integrated set of tools for anti-virus and anti-malware, a range o...
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Mike Erhart
Partner - Corporate
Managing Partner
Erhart and Associates, LLC
Kaseya VSA10 years of experience
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Pricing

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Kaseya VSA

Kaseya VSA

N/A
Unavailable

What is Kaseya VSA?

Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Kaseya VSA Ransomware July 2021

YouTube

IT Automation With Kaseya VSA Saves Time and Increases Productivity

YouTube
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Features

Application Performance Management

Application performance management software monitors software to ensure performance and availability

7.5
Avg 7.2

Monitoring Tasks

Various types of monitoring

6.7
Avg 7.4

Management Tasks

Various tasks required to keep systems running smoothly

7.5
Avg 7.3

Remote Access

Remote access products allow users to operate devices through an internet connection.

6.8
Avg 6.9
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Product Details

What is Kaseya VSA?

Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.

Kaseya VSA Video

Introduction to Endpoint Management with Kaseya VSA

Kaseya VSA Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 30)

Good solid RMM with some small areas for improvement

Rating: 8 out of 10
Incentivized
January 13, 2025
Verified User
Manager in Information Technology
E-Learning Company, 51-200 employees
Vetted Review
Verified User
Kaseya VSA
5 years of experience
Pros
  • Logs
  • Remote access
  • Monitoring
Cons
  • The server reliability recently has been poor.
  • Kaseya VSA support team have dropped slightly.
  • Remote access to support session changes and multiple screens

Kaseya VSA

Rating: 10 out of 10
Incentivized
May 23, 2022
NY
Nik Ysambart
IT Director
PLANNED COMPANIES (Facilities Services, 1001-5000 employees)
Vetted Review
Verified User
Kaseya VSA
1 year of experience
Pros
  • Remote client connections
  • Provide a single pane of glass for all systems' update statuses, rollouts, and approvals
  • Remote command line options
Cons
  • The interface can be a little sluggish at times
  • There is no option that I've seen to connect to an IdP
  • We've seen occasional double entries of agents, there doesn't appear to be any mechanism to prevent this.

Kaseya VSA your answer to remote connectivity

Rating: 10 out of 10
Incentivized
September 09, 2021
AE
Allan Eisenhauer
Director of IT / Purchasing Manager
Macomb / St. Clair Workforce Development Board (Non-profit Organization Management, 51-200 employees)
Vetted Review
Verified User
Kaseya VSA
1 year of experience
View profile
Pros
  • Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
  • Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
  • VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.
Cons
  • Being that so much is offered within the VSA package it is a bit overwhelming and could have a better GUI. The option of a "Basic" or "Advanced" GUI would be nice as it could help direct the beginners where they need to go while advanced users may know where they need to navigate to in order to find the settings they are looking for.
  • From the navigation lists there is a area called "Patch Management"...so you would think that is where you would go to manage patches but that is not the case. Patches are managed from within the "Software Management" section. Naming of some of the navigational items should either be condensed or renamed to give the end user a better idea of what is done in that area.
  • This is not directly related to VSA but since I use several of other packages by Kaseya it would be nice if all were accessible under one portal instead of each on their own. I have spoken with Kaseya and they state that it is in the works.

Kaseya VSA helps to save time and money by allowing you to manage multiple endpoints within a single pane of glass.

Rating: 8 out of 10
Incentivized
September 15, 2021
Pros
  • Workstation and server monitoring
  • Workstation and server patching and updating
  • Antivirus updating, scanning, remediation
  • Easy to create and run procedures on multiple systems simultaneously
Cons
  • The UI is very dated
  • Support is tough to get a hold of quickly
  • Support for more antivirus vendors within the VSA would be nice
  • Agents fail frequently which creates false-positive offline alerts

Kaseya VSA--Automate everything!

Rating: 8 out of 10
Incentivized
July 09, 2021
ME
Mike Erhart
Managing Partner
Erhart and Associates, LLC (Information Technology & Services, 1-10 employees)
Vetted Review
Verified User
Kaseya VSA
10 years of experience
Pros
  • Automation of common tasks through procedures that can be scheduled or triggered
  • Remote control of systems in a secure manner
  • Integration with a number of applications that add functionality to the base product
  • Works well in co-managed IT environments
Cons
  • Requires an investment of time to learn to use many of the product's features
  • No way to hide or remove modules that are not used by our organization
  • Over time, the application can become bloated with older, out of date, values, procedures, and settings. These require some time and effort to clean out.
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