Manage support tickets with Kayako
Kayako is used as a ticketing system for our clients to submit tickets for support questions or issues. We use this software to keep a …
Kayako
Kayako
Starting at $29 per month
View PricingOverview
Recent Reviews
Reviewer Sentiment
N/A
Positive ()
N/A
Negative ()
Awards
Popular Features
View all 13 featuresEmail support (9)
8.1
81%
Organize and prioritize service tickets (10)
8.0
80%
Ticket response (10)
8.0
80%
Ticket creation and submission (10)
8.0
80%
Video Reviews
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Pricing
View all pricingInbox
$15.00
Cloud
Per User Per Month
Growth
$30.00
Cloud
Per User Per Month
Scale
$60.00
Cloud
Per User Per Month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $29 per month
Features Scorecard
Incident and problem management
7.0
70%
Self Help Community
7.3
73%
Multi-Channel Help
8.4
84%
Product Details
What is Kayako?
Kayako is a help desk / ticketing product and is available is both SaaS and on-premise configurations. Is is built in PHP and uses my SQL. The product competes with HelpSpot, ZohoSupport, Freshdesk and Zendesk.
The Kayako Engage edition may be deployed as a live chat system without ticketing at a reduced cost, featuring click-to-call and site visitor monitoring for customer targeting and engagement.
Kayako Video
Kayako Demo
Kayako Competitors
Kayako Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Comparisons
View all alternatives
Frequently Asked Questions
What is Kayako?
Kayako is a help desk / ticketing product and is available is both SaaS and on-premise configurations. Is is built in PHP and uses my SQL. The product competes with HelpSpot, ZohoSupport, Freshdesk and Zendesk.
The Kayako Engage edition may be deployed as a live chat system without ticketing at a reduced cost, featuring click-to-call and site visitor monitoring for customer targeting and engagement.
How much does Kayako cost?
Kayako starts at $29.
What are Kayako's top competitors?
What is Kayako's best feature?
Reviewers rate Customer portal and Help Desk CRM integration highest, with a score of 9.3.
Who uses Kayako?
The most common users of Kayako are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.
Reviews and Ratings
(44)
Reviews
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December 20, 2014
Kayako Review
