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Kemp LoadMaster

Kemp LoadMaster

Overview

What is Kemp LoadMaster?

LoadMaster from Kemp Technologies in New York is an application delivery controller.

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Recent Reviews

TrustRadius Insights

Kemp LoadMaster has proven to be an invaluable tool for addressing performance and stability issues on marketing websites. Users have …
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Fully Satisfied with the Product

10 out of 10
October 21, 2021
Kemp [LoadMaster] is used as our load balancer for internet-facing web servers. It balances loads across all servers and also sends …
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Great On-Premises Load Balancer

9 out of 10
October 18, 2021
We are using Kemp LoadMaster across our entire organization. We have an LB pair in our DMZ as well as a pair internal. We primarily use …
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Kemp LoadMaster

8 out of 10
October 11, 2021
Incentivized
We have implemented these for a few clients. They are quick and easy to get going and haven't failed us or our clients yet.
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Kemp 2021 Review

10 out of 10
September 24, 2021
It, Kemp LoadMaster, is being used to load balance the data across our network to increase capacity (concurrent users) and reliability of …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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VLM-500

1,720

On Premise
per year

VLM-500

2,000

On Premise
perpetual license

VLM-3000

3,050

On Premise
per year

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Citrix Storefront Demo I Load Balancer

YouTube

Kemp Flowmon Use Case Demo: Application eXperience with LoadMaster and Flowmon

YouTube

Microsoft Azure Stack Demo & first look by Kemp

YouTube

Managing Multi-cloud Application Delivery Environments | Kemp 360 Central Demo

YouTube
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Product Details

What is Kemp LoadMaster?

Kemp hyper-performance load balancers are built to power the always-on application experience [AX] that organizations needs to succeed. Kemp boasts redefining the load balancer by providing more simplified deployments, more flexible licensing options, more throughput per $, and direct access technical support.

Kemp LoadMaster Features

  • Supported: L4-7 virtual ADC and Reverse Proxy
  • Supported: Fully-featured Web Application Firewall
  • Supported: Global DNS & Traffic Management Services
  • Supported: SSO & Secure Application Access

Kemp LoadMaster Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo

Frequently Asked Questions

LoadMaster from Kemp Technologies in New York is an application delivery controller.

NGINX, NetScaler ADC, and F5 BIG-IP Local Traffic Manager (LTM) are common alternatives for Kemp LoadMaster.

Reviewers rate Support Rating highest, with a score of 9.8.

The most common users of Kemp LoadMaster are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(88)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Kemp LoadMaster has proven to be an invaluable tool for addressing performance and stability issues on marketing websites. Users have found that the content switching and header modification rules in LoadMaster have helped overcome challenges during website launches, ensuring a smooth and seamless user experience. The powerful API in LoadMaster allows for easy integration into continuous delivery pipelines, making it a popular choice among tech industry professionals. The product is widely used as a load balancer for Exchange deployments, ADFS infrastructure, and webserver farms with custom applications, providing efficient load balancing and high availability for critical systems. Kemp LoadMaster has also resolved the issue of unreliable round-robin load balancing, offering a more effective solution for inbound email balancing across multiple Microsoft Exchange servers. Its integration with various third-party tools such as Azure DevOps, Redis, and Kubernetes allows for seamless load balancing of web shops and internal tools. With features like SSL acceleration and flexible environment consolidation, Kemp LoadMaster is considered a simple and efficient load balancer that increases the capacity and reliability of applications while providing an extra layer of protection against bad actors. The deployment process of Kemp LoadMaster is logical and straightforward, enabling users to create highly available configurations without external assistance. It has been successful in providing load balancing and continuous service to web and API servers, ensuring redundancy and seamless service to users. Overall, Kemp LoadMaster addresses various business problems by improving performance, enhancing security, ensuring high availability, and streamlining operations across different industries including finance, healthcare, transportation, and technology.

Easy Configuration and Setup: Many users have praised the product for its simple and user-friendly configuration process. They appreciate the availability of templates for various use cases, which makes setting up the product straightforward.

Exceptional Support: Numerous reviewers have highlighted the exceptional support provided by the company. Whenever users encountered issues with more complex setups, they received quick assistance from the support team. This prompt and helpful support greatly enhances their experience with the product.

Value for Money: Several users feel that the product offers great value for its cost compared to its competitors. They find that the features and performance provided by the product justify its price, making it a worthwhile investment.

Outdated User Interface: Several users have expressed dissatisfaction with the outdated and in need of a refreshed modern look and feel. They mentioned that the GUI of the software is also outdated and in need of improvement. Users would appreciate a more visually appealing and intuitive interface.

Inconvenient Manual Refresh: Some users find it inconvenient that the web-based interface sometimes requires a manual refresh to show the actual status of services, which can be time-consuming and disruptive. It would be more convenient if the system automatically updated in real-time without requiring manual intervention.

Outdated Statistics and Graphs: Users have mentioned that the statistics and graphs provided by the software are outdated, making it difficult for them to make informed decisions based on real-time data. They would like to see up-to-date information presented in clear visualizations for effective monitoring and analysis.

Users have made several recommendations for the Kemp Load Balancer based on their experiences. One common recommendation is to take advantage of the free trial offered by Kemp. Users suggest that this allows potential customers to get a better feel for the product and determine if it meets their needs.

Another recommendation is to utilize the support provided by Kemp. Users have found that the support team is knowledgeable and able to assist with any issues that arise during the setup or configuration process.

Users also recommend Kemp for its ease of use and management. They mention that the initial setup, configuration, and ongoing management are straightforward, thanks to a user-friendly interface and templates that facilitate quick configuration.

Overall, users recommend Kemp as an affordable option for load balancing and reverse proxy needs, especially for multiple applications or sites.

Attribute Ratings

Reviews

(1-3 of 3)
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Maxim Rubis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Initially we purchased the Loadmaster to support the needs of the marketing website (performance and stability issues). But now it supports the whole organization to properly route requests to different systems for different groups of people. Loadmaster was instrumental in launching of the latest website iteration supporting the partial roll out alongside the mix of multiple systems. Content switching and header modification rules helped us overcome various challenges that we encountered. Powerful API lets us easily integration Loadmaster into our continuous delivery pipeline.
  • Performance
  • Powerful API
  • Variety of options
  • UI needs a refreshed modern look and feel
Loadmaster is very powerful and flexible load balancer. Variety of options allows to create a complex network of rules and routes. During our website rollout Loadmaster allowed us to run multiple generations of the website simultaneously and seamlessly by doing the content switching on the fly. Powerful API allows easy integration into any development lifecycle.
  • Cost is reasonable, and it paid for itself already
  • Learning curve can be a bit steep, but extensive documentation and support helped a lot
We recently had some experience with AWS Application Load Balancer, and I cay for sure it's not match for Kemp Loadmaster. Rules options are limited; configuration options are not really flexible; and learning curve is much steeper.
Kemp Support is exceptional. They are always ready to assist you no matter how urgent or NOT urgent your request. They are happy to assist with any configuration question (or puzzle as I call them)
We didn't know purchase the premium support but we are paying for the maintenance agreement so we can be always using the latest features.
Yes
I've submitted it only once. It was one of those edge cases that was hard to reproduce, but once they received all required information the final fix was available within 1 month. However, work around provided the same day that required turning off some features that were not a deal breaker for us.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our primary requirement is load balance and protect the exchange active sync and OWA requests. We were using Microsoft TMG server previously for proxy server to protect our exchange server. We recently decided to upgrade exchange server, but MS TMG server support has expired. I was looking for a solution that can provide similar solution as TMG server. While I was talking to a consultant, they recommended Kemp load balancer. On top of proxy server, I also configured Exchange with DAG, so we needed load balancing as well. We are using it for whole corporation, and it provides the business continuity.
  • Installation & configuration is really easy. The web portal is self explanatory.
  • The load balancing by Kemp for our exchange server is doing excellent job.
  • The tech support is par excellence.
  • The backup/restore feature is so simple. In case of failure, you can bring back Kemp in a short time.
  • I enjoyed the live logs and reporting in TMG server, which i miss it here.
  • The license file is locked with the MAC address. In case of restoring it on a different VM would cause issue.
  • The Web portal is sometimes looks more complex and confusing. It can be more simplified.
When it comes to load balancing the requests, Kemp is doing an excellent job. The intrusion prevention and web application firewall is another excellent feature. If your organization needs all these great features but in cost crunch, Kemp is the solution.
If tech support is more important, Kemp is the solution. I have had fewer conversations with their tech support, and they impress me every time.
If you need more detailed live reporting then Kemp is lagging there. If you are using virtual server then the restore is easy except the license is locked with MAC so changing licenses might be an additional headache. I just tried to transfer my VM from one host to another host, but it locked it due to MAC restriction. I called support, installed new VM and restored my configuration. I was up in no time.
  • So far it's all positive impact.
  • The cost of Kemp is very low compared to other solutions in the market, so ROI is really good.
  • For us business continuity is more important, which is provided by Kemp so overall the return is way more comparing the cost of the software.
We only used MS TMG server in past. The product is discontinued and out of support. It was our consultant who recommended Kemp to us. We trusted his suggestion and we don't regret it.
Yes
I was using Microsoft threat management gateway (TMG) server in past. They discontinued the product, so i was need of a software that can do something similar. During my conversation with a consultant i was introduced with KEMP. I talked their sales team and they confirmed that KEMP can do lot more than what i was looking for. I bought the software and never regretted it.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
With my exchange server upgrade, i implemented it with DAG. Because i had 2 exchange, now i need a load balancer on top of my OWA and Outlook sync requests. KEMP has this functionality, and it's much cheaper so selecting it was a no brainer.
I think i have made the best decision so i would not change my evaluation or selection process.
3
1
  • OWA
  • Outlook active sync
  • DAG traffic load balance
  • Security protection
  • Not sure yet
  • Implemented in-house
No
  • None.
The installation was straight forward. Once i installed it, their technical support team helped me with configuration.
We have 24/7 support with Kemp. I have used them on numerous occasion (day time, night time, weekend etc.) and they are always available and very knowledgeable. They are always willing to help with patience.
I have their enterprise license. I didn't purchase the premium support. With the support i have, most issues were resolved so i never needed it.
No
Recently, i needed to move my KEMP server to new VMware physical host. I was under the impression that i can simply move it and it will be fine. After i moved the VM, the license was not working due to MAC restrictions. I called their support, and they walked me through with installing it from scratch and restore the configuration from old server. This was done in a very short time. I was really happy with the support.
It serves the purpose for what we bought it for. We also got few more additional feature than what we had before.
  • Configuration
  • Backup/Restore
  • logs
No
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our Kemp LoadMasters are being used as a High Availability Active/Passive Clustered Pair to load balance all On-Premises inbound SMTP traffic and email access across multiple protocols (ActiveSync, Webmail, etc.).
It's used for the entire organization's email.
It addresses the business problems of:
1. Having a single point of failure for email ingress.
2. Providing a simple, robust load balancing and mail routing solution.
3. Guarantees performance as a dedicated load balancer separate from shared load balancer equipment used for other business segments like web and application.

-UPDATED APRIL 2021-
After successfully upgrading from LM2400s to X3s and greatly leveraging Kemp Support throughout the process, with unique unforeseen issues that arose, Kemp Support very aggressively deployed their Support Experts to walk us through the cutover on multiple attempts until we were successful.
  • Provisioning of Virtual Services to Real IP'ed internal systems.
  • Detailed logging facilitating rapid and easy Root Cause Analysis of issues.
  • Extensive Online community resources and excellent customer support for issues.
  • Simple, effective and intuitive UI design.
  • Effortless manual failover/failback and upgrading procedures.
  • Provided meticulously detailed upgrade-in-place documentation for transitioning to new hardware
  • Pursued Root Cause possibilities of unforeseen upgrade issue/misconfiguration scenarios
  • Ability to 'clone' existing Virtual Services for rapid deployment of similar ones.
  • A better API for ease of automation.
  • Simplification of Certificate management.
  • Better explanations of Kemp implementations of industry standard protocols like VRRP (or CARP)
  • More control over device factory reset configuration and forcibly breaking HA pairs at boot time
Very well suited for On-Premises MS Exchange environments where uptime/availability and performance are crucial. Environments where high volume email, including mass-mailings are needed. Companies with limited or generalist Infrastructure team members with fundamental knowledge of the protocols, that need to be able to quickly implement and leverage an enterprise-class mail load balancing/routing solution without needing hours of learning curve time or training to do so effectively.
-UPDATED APRIL 2021-
Well suited for Highly Available DNS (Windows/AD) provisioning, which we plan to use very soon in the future.
  • It has drastically reduced time spent on mail chasing/delivery delay investigations.
  • It has greatly improved and modernized the mail flow evolution of our On Premise Email.
  • It has given the Infrastructure Team great flexibility and control over implementing different mail routing topologies for various segments of our business, particularly with Customer Communications and IT Development.
  • It has provided a robust, simpler & more affordable alternative to Netscaler or F5 for HA Load Balancing of critical internal & external business services
Although we use the two LBs in vastly different roles, the Kemp's architecture and interfaces are generally much easier and intuitive than the Netscaler's. Hardware/sw/fw upgrades and hardware migrations of the Kemps are much easier and straightforward. The Netscaler does excel in its online community and market share, but the Kemp's loyal following and devoted support staff make for a great customer experience.
Microsoft Exchange, Microsoft Azure Active Directory, Barracuda Email Security Gateway, Dell EMC Avamar, VMware ESXi, Microsoft 365 (formerly Office 365), Opsview Monitor, MS SharePoint, Source by IC Thrive, SolarWinds Web Help Desk (WHD), Windows Server, CentOS Linux, PowerProtect DD (formerly Dell EMC Data Domain), PRTG Network Monitor, Microsoft Teams, Pulse Connect Secure (SSL-VPN), Aruba Networks Wireless LAN (WLAN), Aruba Instant On AP Series Access Points
I think for the types of Kemp products we've utilized, and the roles we needed them for, the configurability is just right. I don't recall ever wishing that a particular Virtual Service had any missing features or settings available that it didn't already have. One minor thing it could do better is update/make notification settings easier to find and use more modern methods besides just email alerting (SMS?).
Don't hesitate to open a proactive Support Case with them, they will provide you with updated documentation and advise on any gotchas in your environment.
Research KEMP's implementation for VRRP (CARP) if you are using HA, in respect to your own upstream core or edge switch vendors for known issues (we discovered one during our project!)
No - we have not done any customization to the interface
No - we have not done any custom code
While needing to contact support for their product is rare, when we do it is always a pleasurable experience. Their Techs are USA-based, practical, very knowledgeable, detailed & responsive. The last time we needed their support the root cause actually ended up being unrelated to the Kemp LoadMaster itself, but an obscured downstream failure of our own equipment. The technician helped flush-out this issue via verbose logs and packet captures, explained why the Kemp was behaving as it was designed in this situation, suggested remediation tactics and still followed-up on his promise to keep the case open until we had implemented a solution to the downstream issue, and fully tested it with him afterward.
Yes
Because our company depends on the LoadMaster as critical infrastructure hardware.
No
The previous time I contacted support their Tech helped identify (via Verbos logs and packet captures) the downstream issue (invalid certificate path) with our own different equipment, and went so far as to help remediate that issue and test afterward to insure our equipment was all working as expected. He followed-up with a recap of the issue and gave steps to avoid the issue from recurring.
The full picture of easy, intelligent UI usability, robust performance & availability, simple service provisioning, detailed and useful performance metrics and logging, upgrade/maintenance ease, monitoring, online articles & active communities and excellent paid-support earn this product high marks. The simple fact that the uptime of this system is over 99.999% through its 7+ year deployment is testament to the product quality.
-UPDATED APRIL 2021-
On the latest upgrade project from LM2400 to X3s I was able to get acquainted and leverage the X3's Console menu, including a factory reset as well as the CLI. Both performed relatively well with the exception of a 'stuck' HA configuration that was only remedied by cold booting (warm boot was not fixing it). Kemp Support, as expected, quickly harvested the logs after we worked through the issue so they could analyze the Root Cause in their labs since it was recognized as a possible emerging bug on their end.
  • Hardware upgrade/Upgrade-in-Place preserving configs and certificates
  • VIP additions and monitoring
  • Out-of-box Setup
  • HA configuration in an Upgrade-in-Place scenario
  • Ability to change eth interface settings from console after HA configs applied
To put it bluntly, their support is perfect. Willingness to help, aggressiveness of problem resolution, attention to customer concerns, flexibility in staffing off-hours for maintenances, clear/frequent & timely communications and follow-ups, highly trained Engineers, forthright admission of product issues or limits, adherence to HA best-practices... the list goes on and on. Their support never fails to impress.
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