Kentico Xperience

Kentico Xperience

About TrustRadius Scoring
Score 8.8 out of 100
Kentico Xperience

Overview

Recent Reviews

Kentico for admins rules!

8 out of 10
December 03, 2018
Kentico is used across all branches of our organization. Our websites (river and ocean cruises-based travel) is based on it. We build …
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Kentico CAN do!

10 out of 10
December 08, 2017
I use Kentico for my website which includes a custom searchable product database, a custom event submission & display page, newsletter …
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Kentico User Review

9 out of 10
December 05, 2017
Kentico is being used to manage our main company marketing website, as well as the website for our subsidiary. It gives us an intuitive …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2018

Reviewer Pros & Cons

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Pricing

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Kentico Xperience Business

$9,999 / year

On Premise
Subscription license

Kentico Xperience Business

$14,999

On Premise
Perpetual license

Kentico Xperience Enterprise

$17,999 / year

On Premise
Subscription license

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://xperience.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Kentico Xperience?

Kentico Xperience is a digital experience platform that combines content management, digital marketing, and commerce.

Available on-premises or in the cloud, Kentico Xperience is presented by the vendor as an easy-to-use solution for modern websites. It provides personalized experiences and integrates seamlessly into any technology stack.

Kentico Xperience is built to empower companies and brands to increase customer engagement, deliver personalized content to the right audience, and optimize performance to win more clients. Its capabilities, time to value, and ease of use are backed by Kentico support and a global network of implementation partners.

Kentico Xperience Features

  • Supported: Marketing Automation
  • Supported: Content Personalization
  • Supported: Lead Scoring
  • Supported: Data Protection/GDPR
  • Supported: A/B Testing
  • Supported: Campaign and Conversion Management
  • Supported: Contact Management
  • Supported: Email Marketing
  • Supported: Contact Segmentation/Personas
  • Supported: MVC Page Builder
  • Supported: Online Storefront
  • Supported: Abandoned cart recovery
  • Supported: Checkout user experience
  • Supported: eCommerce security
  • Supported: Promotions & discounts
  • Supported: Personalized recommendations

Kentico Xperience Screenshots

Application listMarketing AutomationKentico DashboardData ProtectionPersona InsightsCampaign ManagementDashboardMarketing AutomationDashboardPage builderWeb analyticsData protectionAB testing

Kentico Xperience Videos

Kentico - The All-in-one That Gets It Done
What does Kentico mean to you?
Kentico Xperience 13 - Administration interface
How to use Kentico Xperience Marketing Automation
How to use Kentico Xperience Email Marketing

Kentico Xperience Downloadables

Kentico Xperience Integrations

Kentico Xperience Competitors

Kentico Xperience Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows
Mobile ApplicationNo
Supported LanguagesEnglish

Comparisons

View all alternatives

Frequently Asked Questions

What is Kentico Xperience?

Kentico is a web content management system for building websites, online stores, intranets, and Web 2.0 community sites. Kentico CMS uses ASP.NET and Microsoft SQL Server for development via its Portal Engine, using Visual Studio, or through Microsoft MVC.

What are Kentico Xperience's top competitors?

Drupal, Evoq Content, and Joomla! are common alternatives for Kentico Xperience.

What is Kentico Xperience's best feature?

Reviewers rate Support Rating highest, with a score of 9.1.

Who uses Kentico Xperience?

The most common users of Kentico Xperience are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Reviews and Ratings

 (95)

Ratings

Reviews

(1-25 of 44)
Companies can't remove reviews or game the system. Here's why
Tim Johnston | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It combines e-commerce, marketing, and digital automation together, which is the best feature for the websites.
  • The stand-out feature is that Kentico Xperience makes users able to import the source code of multiple e-commerce projects.
  • Its simulator allows users to test the final product on it and check for any bugs and errors.
  • It helps in extracting variables in XLS format.
  • The major drawback of enabling organization on Kentico Xperience is that when a user does not have access to the laptop or PC, the user has to check the admin panel on the smartphone.
  • The smartphone admin panel is lacking major functions. It is hard to work on the admin panel on mobile devices.
  • Admin area has to be more functional and needs an upgrade to add more features.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • User management - all user management is within one location and can be integrated with SSO.
  • Reusable content - being able to link content allowed for users to not have to recreate the wheel everytime.
  • Working with good partners. We worked with a partner to set up Kentico and they really brought good insight.
  • Learning curve for content contributors. When a user is used to a home grown, Kentico can be a large change.
  • Roles: Managing users by role can be challenging because you cannot export.
  • Media libraries - Could use more metadata management at the media library level.
Courtney Reyers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • We were able to implement tags and categories in a very modern and flexible way.
  • Related content and aggregation is very easy and works well.
  • Fantastic WYSIWYG that even less tech-savvy staff can function well in.
  • Responsive image resizing is terrible. It crops funky and the images are all over the place.
  • Moving/reusing content in the tree is poor--you can only drag and drop from folders. When you have a long tree, this becomes clunky for users.
  • Staging environment can be confusing and often introduces errors to our prod.
Fayas J | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Ease of use for Customers to manage. Kentico 12 Page Builder is very user friendly to add Sections and Widgets. Kentico's UI for managing page content also is very intuitive and overall has been easy for our customers to maintain.
  • For Developer, the MVC Modeling for Kentico's Page Builder is very slick with allowing developers to define Sections, Widgets, and Page Templates as either a very simple View (Or Model + View), to allowing a more complex setup of Controller + View + Model, meaning we can create simple things fast but still have the capability to create more complex components.
  • Kentico's Feature set is expansive, and really has become an enterprise solution with full wysiwyg workflow configuration, automation, and other tools that empower Editors to maintain and leverage their web sites.
  • Open Documentation / Support. I've worked in some CMS systems where everything is hidden, you have limited API, and when you want to figure something out there's no documentation. Kentico has an extensive Developer Network, open to the public, with very in depth documentation, API examples, and even an entire "demo" site that anyone can set up that shows you how to use all the great functionality. Tech support is top notch as well, super friendly.
  • Kentico 12 SP is missing a couple small features which they (and the community) are working on filling in, such as integrated dynamic routing.
Score 10 out of 10
Vetted Review
Reseller
Review Source
  • Flexible.
  • Reliable.
  • Stable.
  • It lacks a few levels of enterprise-level features within the online marketing module.
  • It lacks a few levels of enterprise-level features within the e-commerce module.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Extremely flexible content management system that makes content creation and management easy.
  • Includes a 'staging' module that allows content managers to sync content across dev or test environments to a production environment in a very controlled way.
  • Kentico provides an interface for creating page templates and 'transformations' which allow even non-technical users to get in there and make adjustments to these things without necessarily needing a developer or IT resource involved.
  • Kentico makes it easy to sync content between environments, but it does have some room for improvement here. If you have many sites in the same instance of Kentico, there can be some messy synchronization tasks that show and it does make it a bit more confusing and hard to keep track of what's what.
  • Kentico doesn't really provide much in the way of out-of-the-box page layouts or website themes. It would be an improvement if it had an easier to access a library of themes.
  • Implementation would benefit from a team or agency that specializes in Kentico since it isn't the most widely known platform and having a team that really understands the platform would make the setup and transition much easier.
December 03, 2018

Kentico for admins rules!

Irina Danilova | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • It has a very intuitive module-based way to create page layout.
  • It is mobile friendly.
  • It is customizable.
  • You will build skills to use modules and build pages quickly.
  • You can add Bootstrap an HTML to you existing widgets and achieve a wide variety.
  • It uses a folder structure to organize content, so unless you watch out, your file tree can get hard to search.
  • Form builder is good, but may be improved.
  • More options for WYSIWIG editor would help non-technical people to style their content in rich text module more efficiently.
  • Sometimes it gets hard to find a wanted item in a media library.
Billy Rivet | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • The ability to create various user levels and access for large organizations is quite impressive.
  • The user interface and WYSIWYG interface is very easy to learn and gain a comfort level for those not very computer savvy.
  • The dynamic display of content is quite easy to achieve from a developers perspective.
  • I may be wrong, but there are so many options that it can be overwhelming to the end user making updates. I may need to investigate user access better.
  • Draft modes of pages or content is not as user friendly as I would like it to be.
  • A review module of new content added would be wonderful.
December 08, 2017

Kentico CAN do!

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • I love the intuitive top and left navigation within the content management platform. I can easily find what section, sub-section, and page I'm looking to edit
  • For creating content, the WYSIWYG editor is so intuitive; it feels like you're working on an MS Word doc!
  • The tab for adding metadata in simple fields takes away the headache of having to hunt and peck through code to add H1 tag, page description etc.
  • The image library is easy to edit and manage
  • Perhaps upgrade the dashboard's user interface to make it feel more like an app environment which is more modern and expected these days.
  • The standard You-Tube widget doesn't always render correctly on mobile or desktop. not sure if this is the tool itself or the way the people who built out my site for me configured it
  • Make it easier to add anchors to a page (i.e. when clicking a certain link it "jumps" to a specific part of a page) for a user that is not a programmer.
December 05, 2017

Kentico User Review

Kate Wright | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • User friendly for tech and non-tech people.
  • Good workflow for approvals to ensure accuracy.
  • Easy calendar option allowing for managing events.
  • Every aspect that I use to perform my job for Kentico is pretty user-friendly. I believe those that dive a little deeper may see some areas for improvement, but it is up to par for my needs.
Dimitris Rakopoulos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
  • Ease of use. The out-of-the-box feature set of 450 web parts alone will help anyone create almost any type of website without writing code.
  • Performance. Based on core Microsoft .NET technologies Kentico can handle any amount of traffic and users. If a single server is not enough the web farm support helps scaling of the required infrastructure.
  • Extensibility. The Kentico API offers a wide range of programming interfaces for developers. If something is not there it can be easily developed using standard development tools such as Visual Studio.
  • Because of it's vast feature set the documentation could be a bit more robust and thorough.
  • The support for standard html5 elements would be a good point to add when developing.
October 30, 2015

Kentico 8 is cool beans.

Brendon Lamb | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Master pages and templating.
  • Page maintenance and updating.
  • Web form creation, particularly flexibility in regards to display of forms.
  • Not open source.
  • Documentation can be a little clunky to read through and understand sometimes - especially for inexperienced users.
Eric Wiley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • The primary selling point of Kentico is its tremendous value for the licensing dollar. When compared to high-dollar CMSs, Kentico provides a 95% of the functionality of a system like Sitecore or AEM at a fifth of the price.
  • The development model for Kentico allows for quick entry for developers and a relatively low learning curve. Setup and install is also extremely easy.
  • The CMS admin tool itself is quite intuitive and capable for easy ramp-up by non-technical staff members.
  • Among top-tier CMS vendors, Kentico has far and away the best support and documentation available in the marketplace.
  • Kentico needs to invest in more enterprise class environment management utilities -- example: global CDN support via the CMS is sorely lacking. There are work-arounds, but it should be more elegant.
  • The Kentico staging module could be improved to support the concept of bundled releases. Current staging module functionality is good, but could be improved.
  • Kentico ecommerce support is a touch immature. While content management is superb, Kentico lags in this area when compared to many open source ecommerce engines.
  • Kentico is lacking MVC support. 99% of the time this isn't an issue for the end-user or business user, but can be a hurdle for technology teams depending on the team's makeup.
Albert Hovingh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Page Templates. I've never used any other CMS with the ease of use in creating and reusing the same template across multiple pages.
  • User management and security. This is very straightforward and simple when all you want is basic security for your content managers, but it's also granular if you need it to be. Allowing access or denying access to virtually any control or object in the site, or on the administrator side without the need of custom code
  • Keeping Custom code to a minimal level when using the portal engine. The Webparts that are built in cover 80% of all business needs, and customizing the rest is a breeze since it is built around .net.
  • The learning curve is much faster than with other systems such as Ektron, or Sitecore.
  • Custom modules are really cool if you want to package custom code to reuse on different sites and for the community
  • Global event handlers to hook into any change that is made on any document or object in the system. You can literally add any code you want and attach it to any event you want.
  • Automated Marketing in this system is rivaled by no other CMS
  • A/B variant tests are excellent for determining traffic on the site.
  • The Shopping Cart feature can use some work. There are excellent modules that make up for this, and I hear the next version has improved this, but nonetheless it is still lacking in the ways it can be customized
  • Calendar controls have to be highly customized to make it work right and look good.
  • The integration bus doesn't make sense for importing, and is lacking in documentation.
Brian McKeiver | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
  • Ease of use for the developer, content authors, and internet marketers that use it. The user interface in Kentico 8 truly is amazing and easy to pick up with no training.
  • Strong customization and integration capabilities, including the built in REST service, Integration Bus, and elegant API. I love the fact that if there is anything not in the box we can use the system to extend it or connect it to any CRM, ERP, or other third party service very easily.
  • Large out of the box functionality. There is an extremely high level of value that the platform provides. Instead of having to build extra modules for things like Event Booking, Forums, Polls, or E-commerce, they are already there for us to use.
  • Ability to control the HTML output of the site at a very fine level. Creating HTML5 is very easy in Kentico and implementing any design, as responsive, is totally possible in the system.
  • The ability to get a very high level of insight into the visitors journey through the website and market back to them with the Contact management, Lead Scoring, and Marketing Automation modules is very impressive.
  • The scalablity of the system is impressive. Running a very highly trafficked web site is totally possible with Kentico and its strong caching and web farm capabilities.
  • The support that Kentico provides is top notch, 24/7 global support is included with any purchase, 7 day bug fix policy, and excellent documentation
  • The development community is engaged and ready to help if you are a developer learning Kentico, and the Kentico partner community is very strong as well.
  • NET MVC has a way to go still in Kentico.
  • Some of the older modules that have existed in previous versions of Kentico have some dated HTML markup that makes responsive a challenge.
  • Some of the intranet modules are fairly week in terms of scalability. The document library, projects, and tasks functionality are not that great and ill suited for large uses.
Gabriel Fuller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
  • User and Role Management/ACL: With Kentico 8's built in ACL features, we can get as granular or high level with access and permissions as we want. The ACL features allow tuning to the exact customer specific levels that are needed.
  • It would be nice to have something built in that supports reusing widget content across multiple pages. For instance, if I have a widget with a link that sends someone to a page, I would like an easy, built-in way to say: "I want this widget on these pages and in this order and to hide it on this page, and change the order on this page"
September 21, 2015

Best Mid-Tier CMS

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Easy to use.
  • Very flexible. It has an open API that makes data transfer and changes to the way in which it operates easier to achieve than in others we have used.
  • Fantastic support. Always respond relatively quickly and capable of dealing with highly technical questions.
  • EMS product racks up rows of data pretty quickly on busy sites, it would be great to have this in a non-relational DB format and treated as proper "big-data".
  • They could do with a license leasing model for sites that need to scale up and down based on traffic volumes.
Virgil Carroll | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
  • Kentico's page interface gives SMEs and content administrators a simple way to update content, review changes and create a streamlined content development workflow.
  • Utilizing the Kentico widget framework, we are able to create components for content administrators to use yet force the adherence to style / functional guidelines established during the user experience / design phase of the project. This greatly increases the content owner's 'perceived' flexibility of the system, while still keeping the consistency of user experience in mind.
  • From a programmer aspect, Kentico has one of the strongest, easiest-to-use, APIs in the business. This allows for developer-centric solutions to highly complex problems, but also allows for the maintainability of custom code through the software upgrade lifecycle. Not having to re-compile and test all the time on version to version has been a significant time saver.
  • For those sites that are looking for a robust Web CMS solution and are in need of eCommerce, Kentico offers one of the stronger OOTB eCommerce platforms. We've gotten customers up and running in a short amount of time.
  • The Kentico community continues to grow and a number of experts participate in the Kentico Question & Answer area of their support site, which is really helping build confidence in the brand and provides better assistance than just always relying on Kentico Support.
  • As with most software companies, documentation can sometimes be a bit cryptic to read through. There is a certain level of knowledge that is expected when reading through it to understand how best to utilize it.
  • Though Kentico has been working these out over the past few versions of the product, I would like to see more emphasis on OOTB webparts being rendered according to responsive design best practices. There are a few that require re-work to get them to work well in a responsive design.
  • I would like to see more training offered targeted towards Kentico power users or administrators. Right now most training is geared towards the developer space (with some end user).
Mark Krolikowski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
  • The easy to use dashboard.
  • The powerful automated marketing tools.
  • The great integrated developer tools.
  • SharePoint bi-directional synchronization.
  • CRM and ERP integration improvements.
  • Lack of asset management functionality throughout multi-site platform.
  • Form builder tool can improve.
Paul Colborn | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Enabling content changes to be made quickly by stakeholders outside of IT.
  • Adding seach engine optimization information
  • Geomapping
  • Continue improving the Sharepoint connector adding more functionality
  • Certified add-on modules, I think it would be helpful to have modules produced outside of Kentico that have been throughly tested and certified and supported by Kentico.
  • Better migration wizard
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • First and foremost, Kentico provides many ways to create solutions for your web site reasons. Many other CMS products lock you into their way of handling site solutions. Kentico ALWAYS has more than one and it gives you a great feeling of flexibility.
  • Their document model system, page template engine for displaying documents, and form method of creating these documents, removes the need for our content providers from doing the ground work of creating pages and lets them focus on the actual content. Makes it easier to focus development resources on other aspects of the site and not content support.
  • Their API's are very easy to understand, their support web site provides great examples of using the API to solve real world problems, and their forums are actively supported by users and support so you are not waiting for long for answers.
  • In addition to their web site support for the product, their support team provides outstanding support for the product and go the extra mile to help you. They will go on your site and help provide solutions you might not have thought of. They don't give up on you unlike a lot of other companies in my many years of experience with other CMS solutions and .NET libraries.
  • I would like to see more balance in their support. Sometimes their US support does not provide nearly the level of support their Czech team does. Sometimes I wait until I know that the Euro team is awake before posting an issue or question with the hope that they jump in.
  • More clearer documentation and more examples of using their API. It is such a good API but it could use more tactical examples and help. Sometimes they don't provide enough details and figure that you know about the API's before hand. They are so rich, its hard to know them all much less proper usage.
  • Their new website for Kentico 8 shows a great and fresh way of using Kentico 8 for creating a website, it would be great if they provided a step by step demo of how they did it so the users of Kentico can see how to navigate it.
  • Rebuild their WebParts and Widgets to use HTML5 instead of tables in many cases. And more documentation on how to style them instead of having to guess via Firebug or browser development tools on how to style the web parts.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • One of the most powerful aspects of Kentico is the portal template and webpart model. This model allows developers to create highly custom functionality for a site, while making the components accessible and easily re-usable, even for less technical users.
  • Another excellent feature is the form creation tools. They call this functionality "bizforms", but essentially it is a wizard interface which allow you to create fairly advanced forms without needing to be technical. Version 8 of the product, which was recently released, seems to have improved on this already incredible feature.
  • The provided APIs are excellent, and enable developers to work faster.
  • Kentico makes workflow and versioning very easy. They enable simple or complex workflows that can be applied across the site or to specific areas. Most of the critical object in the system are versioned so you can easily go back or review older versions of most changes
  • Kentico's transformations make is easy to re-use a single piece of content in a variety of ways throughout the site. For example if you create a single news article , you can push the set of HTML and data to the home page, another to the news summary page, and another for the details page.
  • Kentico's support team is highly responsive and typically fixes issues quickly.
  • The biggest drawback to Kentico is that it is a relatively unknown product and as such you have to fully educate most customers on the solution when trying to sell it.
  • The ecommerce functionality is definitely lacking. However, they have been making great strides and have indicated that this is a primary focus for them.
  • Non-technical users will need training to become familiar with the interface. Nothing advanced or formal, but it does require some handholding at first.
July 01, 2015

Kenti-CAN!

Jessica Hester | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Full-feature CMS - Kentico is the whole shebang; it includes analytics, social media, email marketing, and doesn't require plugins.
  • User Interface - Kentico's user interface was redesigned in version 8, and was a vast improvement over version 7. Things are easy to find, and you can customize your dashboard.
  • Flexibility - my group feels that we can build anything a client would want or need within Kentico, if for some reason it wasn't there already.
  • Their slogan - "Right First Time Technology" - I get what they mean, but some things may be lost in translation. This is a sentence fragment in English, and some clients may be turned off by it.
  • Easier to understand documentation - their official documentation could use an overhaul. All of the information is there, but most of their code examples need to be fleshed out a bit. This aspect of their product can be very hard to navigate for first-time Kentico developers.
  • Email Queue - this should be in the same section as Email Marketing; currently this is under Configuration