Return on Investment
- Increased our likely to Recommend.
- Increased our C x Care Measurement OTE.
- Increased our FTR results.
Khoros Communities enable organizations to host a space where people find answers, develop expertise, share experiences, and build a brand.
The vendor states that Khoros powers over 400 of the world’s most recognized brands, and boasts 15+ years of experience, a robust feature set, enterprise scale and security, and a dedicated services team who aim to ensure a brand's community will reduce support costs, delight customers, and grow business.
They state Khoros Communities key benefits are to:
Attract more visitors & build trust
Accelerate resolution to delight customers while reducing costs
Innovate faster with constant customer feedback
Deliver expert community management
Watch Samsung Case Study
Watch Content Syndication
Watch Group Hubs overview
Pricing is variable based on the needs of the customer.
|Small Businesses (1-50 employees)||0%|
|Mid-Size Companies (51-500 employees)||10%|
|Enterprises (> 500 employees)||90%|
|Video Tutorials / Webinar|
|Mobile Application:||Apple iOS, Android, Mobile Web|