Kibo eCommerce Reviews

3 Ratings
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Score 7.1 out of 100

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Reviews (1-2 of 2)

Anonymous | TrustRadius Reviewer
January 09, 2019

11 Years, Still Going Strong

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use the Kibo eCommerce platform for multiple retail websites. (Single company, multi-site.)
  • Single admin tool for multiple sites is a huge plus. Eliminates much duplication of labor and a shared code base is also much simpler.
  • Native responsive design in the latest version is great.
  • Dynamic product categories is a big win.
  • The discount engine is challenging and not nearly as robust or easy to use as the former MarketLive counterpart.
  • Some of the product functionality that was native to the MarketLive platform has not translated well (or at all) to the Kibo NG version.
Overall, a great eCommerce platform. I do think, however, that there are many things built into its predecessor that still need to be incorporated into the Kibo version.
Hosting and support are top-notch and very responsive at any time of day or night.
Adding new features and capabilities should be a bit more streamlined and it would be nice to see 3rd party integrations and features become included standards sooner and with greater frequency.
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Mickey Luongo | TrustRadius Reviewer
June 21, 2016

Run away from Mozu

Score 1 out of 10
Vetted Review
Verified User
Review Source
We use Mozu as our primary eCommerce tool to sell and manage all orders for our customers.
  • Mozu offers a flexible multi site setup where you can feed multiple sites from the same product and order database.
  • Mozu allows you to create as many attributes as you would like across customer, orders, and products. This flexibility can be really powerful.
  • Mozu is riddled with bugs. It feels like you are using beta software. Simple things just don't work. Mozu support has done a poor job of addressing these issues. We have had open bugs for over a year.
  • Mozu has a very limited number of integrations. Those tools that are integrated are done very poorly. When these issues have been brought to Mozu's attention they have ignored them.
  • The Mozu user interface for admin users is very poor. Even after a major redesign it is still not responsive. It is hard to see what you are doing due to poor font and color choices. Mozu is aware of these issues and refuses to fix them.
  • Mozu management doesn't care about clients.
  • Mozu is not SEO friendly. It does not follow SEO best practices.
  • The Mozu support team is not empowered to solve problems. 99% of support requests can not be resolved on the first call.
  • Mozu development is complicated and expensive. Developers will need training which Mozu charges for.
  • Data migration for products is exceeding difficult. Order data can not be migrated at all.
Mozu is currently not suited for use at any company, small or large. The bugs and lack of features and integrations make it too difficult to use.
Read Mickey Luongo's full review

Feature Scorecard Summary

Product catalog & listings (2)
8.0
Product management (2)
7.0
Bulk product upload (2)
9.0
Branding (2)
9.0
Mobile storefront (2)
9.0
Product variations (2)
8.0
Website integration (1)
9
Visual customization (2)
9.0
CMS (2)
8.0
Checkout user experience (2)
9.0
eCommerce security (2)
9.0
Promotions & discounts (2)
7.0
SEO (2)
7.0
Multi-site management (2)
10.0
Order processing (2)
9.0
Inventory management (1)
9
Shipping (1)
9
Custom functionality (1)
3

About Kibo eCommerce

Kibo eCommerce is part of the company's Unified Commerce Cloud.

The Kibo eCommerce solution is a cloud-based platform described by the vendor as a feature-rich commerce technology, with an intuitive interface. Built with an API-first architecture, Kibo eCommerce offers extensibility & flexibility designed to simplify multi-site management of B2B & B2C channels & includes regular, "worry-free" platform updates. Kibo provides advanced merchandising tools, machine learning powered personalization, & content management capabilities out-of-the-box, while delivering mobile responsive sites for engaging shopping experiences.
Categories:  eCommerce

Kibo eCommerce Features

Online Storefront Features
Has featureProduct catalog & listings
Has featureProduct management
Has featureBulk product upload
Has featureBranding
Has featureSearch & filter
Has featureMobile storefront
Has featureProduct variations
Has featureSubscriptions & downloads
Has featureWebsite integration
Has featureVisual customization
Has featureCMS
Does not have featureCustomer service tools
Online Shopping Cart Features
Does not have featureAbandoned cart recovery
Does not have featureTax calculator
Does not have featureShipping calculator
Does not have featureIntegration with Amazon
Does not have featureIntegration with eBay
Does not have featureCheckout user experience
Online Payment System Features
Has featurePayPal integration
Has featureReturns & refunds
Does not have featureSingle-click checkout
Has featureeCommerce security
Has featureCredit card transaction fee
Has featureB2B features
eCommerce Marketing Features
Has featurePromotions & discounts
Does not have featurePersonalized recommendations
Does not have featureSEO
Does not have featureProduct reviews
Has featureSocial commerce integration
Has featureCustomer registration
eCommerce Business Management Features
Has featureMulti-site management
Does not have featureOrder processing
Does not have featureInventory management
Does not have featureAccounting
Does not have featureShipping
Does not have featureCustom functionality

Kibo eCommerce Screenshots

Kibo eCommerce Competitors

Kibo eCommerce Support Options

 Paid Version
Phone
Live Chat
Email
Video Tutorials / Webinar

Kibo eCommerce Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No