Kickserv

Kickserv

Score 9.3 out of 10
Kickserv

Overview

What is Kickserv?

Kickserv is a field service management solution offered by ReachLocal. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.
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Recent Reviews

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Video Reviews

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Pricing

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Starter

$79

Cloud
per month

Business

$159

Cloud
per month

Premium

$239

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Details

What is Kickserv?

Kickserv is a field service management solution offered by ReachLocal. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.

Kickserv Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews

(1-10 of 10)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
  • Growth of company - ability to do more jobs with organized systems
  • Less time wasted contacting crews and customers - Kickserv automates this!
  • We can charge more per job because of the professional looking invoices and online customer communications portal. We stand out from the competition.
Nathan Beckstead | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • For companies in construction, worksite management, or piece-work or punch-list management needs who are currently running disparate, disconnected systems. Kickserv is among the best at getting them up to speed and running in an all-digital platform... fast.
Kurt Hanke | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • The reporting (such as Marketing Source and Customer Marketing) has allowed us to know where marketing dollars are being best spent and to reallocate accordingly
  • Specifically being able to see what percentage of clients are Repeat Clients as opposed to new really helped our team's morale
  • It would however be a huge benefit if the system would automatically move where the client came from (YELP, GOOGLE, CLIENT REFERRAL, etc) to another field and change current source to REPEAT CLIENT when the client comes back
February 13, 2017

Thoughts from the Trees

Grant Crowell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • We are essentially paper free. No paper work orders.
  • We've been able to avoid a layer of middle management by supplementing this layer with technology. KickServ is a part of that layer.
  • Negatively speaking, like all technology, it has created a void of human level connection. Because we know that we can deliver work orders to our foremen remotely, we are less likely to drive up to the shop and shake a hand or see someone face to face. We had to learn that lesson the hard way, that both technology and human connection are necessary to maintain our culture.
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