Kindful Reviews

Our small nonprofit did a lot of research when choosing a donor management system. Our choice landed with Kindful. After 6 months of onboarding experience, and a few uploading issues that corrupter our financial management program, QuickBooks, we had to break our ties with Kindful. If we had renewed, they would have honored a $600 discount, but with our poor experience, we decided not to renew. I am very disappointed they told us they would not honor any type of financial refund, despite the hours we had to pay employees to fix their mistake. I caution you, do not to allow Kindful to sync by uploading to Quickbooks until you are sure everything has been imported correctly into Kindful during your onboarding sessions.

[Kindful is well suited for] organizations with a lot of donors and multiple fundraising campaigns.

We are a small organization that can use templates for fundraising campaigns.
It may be too limiting if you needed more options.

Kindful is well suited for any non-profit looking for more advanced donor management software. It is good for small non-profits and large ones as well.

I recommend Kindful as a good and affordable option for small to midsize non-profits. I find that it's easy to use, easy to integrate and an overall good off-the-shelf option. The learning curve to navigate Kindful is minimal, probably the most straightforward interface that I have used. I don't think Kindful is the best tool for groups that have a large donor base and need strong reporting.

For small non-profits getting on their feet and moving to robust systems, Kindful is excellent. In the non-profit world, Kindful is unbeatable, and the scalability and functionality, combined with ease of use, make this product a clear winner. If a non-profit has a lot of sales or non-tax-exempt transactions, sometimes Kindful gets bulky or confusing.

Kindful is great for organizations looking to streamline their donor management efforts with an attractive and easy-to-use interface.

I started into this development side myself and needed a system that was easy to use and could handle thousands of contacts coming in, yet give me reports I needed for accounting purposes. Kindful has been a huge gift to our organization—a great solution, affordable, and just an all-around great system to work with.

Kindful is perfect for small to mid-size nonprofits that need to get a lot done with limited staff members. It is user-friendly and their help desk is always available for fast and customized responses. Their help website is a wonderful wealth of information that made it easy to learn how to use the system at our own pace and to meet our own needs.

Kindful is well suited for a small organization - especially one that has volunteers to enter information. While we currently don't practice this, a volunteer could easily record gifts for your organization with some training on Kindful. For a more robust organization looking for all data points and that uses heavy analysis in their gift solicitations, this might not be the best software.

Kindful is a great solution for small to medium-sized nonprofits with a small team who primarily use email and social media to solicit funds. If your organization utilizes the latest in social media apps and appeals to younger generations, then Kindful is an excellent choice. Crowdfunding is another great feature of Kindful, but again, this is best suited for younger generations using mobile phones and laptops to make donations and interact with nonprofits.

Best suited to a smaller to midsized nonprofit that needs a great and easy donor management system and if the organization has simple or typical event structures it would be perfect.

I use to think of Kindful as "not so kind", but over the last year, they have made it more user-friendly, or maybe I have just gotten more used to it. A year ago, I struggled to do my year-end tax statements, this year they were done in no time. Many of them were able to be emailed and a note put into their file that it was sent. The others printed nicely with a letter and were able to be put into window envelopes and sent quickly.

It works great for us, and the cost is just right. We are a small non-profit working w/ a limited budget. Kindful allows users to be well organized, which in turn helps us better serve our donors.

Compared to other CRM systems such as DonorSnap, Raiser's Edge etc, I believe Kindful does a better job at managing the donor database and is easier to use. It also maintains the relevant donor information as long as you're able to input the information in a timely manner. The system allows you to quickly generate the information you need about that donor and the history allows you to continue the conversation in a very detailed and user-friendly way.

If your primary goals are: the ability to accept online donations [best/easiest to use donation form I've seen], acknowledge donors, and keep constituent data in one location - and you're willing to look for integrated solutions for other specific uses based on your needs - Kindful is for you. Bonus: Pricing for Kindful makes it easy to find the budget for other integrated solutions... because even if it doesn't do it all - it is still really inexpensive for what it does accomplish.

Kindful is great for managing large groups of donor information. When we inputted our previous donor database information, it didn't necessarily grab it all very easily, but we did have years of donor information so it was a big task. Kindful would be great for newer organizations because it would automatically be accurate with donor information.