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Kindful Reviews

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17 Ratings
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Score 9.3 out of 100
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TrustRadius Top Rated for 2020
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Reviews (1-11 of 11)

Patrick Palmer | TrustRadius Reviewer
February 10, 2020

Kindful has been kind to us

Patrick Palmer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
Every time we reach out to the Kindful support team, they are quick to answer and happy to help. We find that the Kindful customer support team is professional, kind, and willing to take the time and put in the effort to solve problems. Even when they say they will research and call back, by the time they call you back you can tell they put a lot of effort into researching your answer. Really great customer support.
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April Berg | TrustRadius Reviewer
January 30, 2020

Kindful CRM is the way to go

April Berg
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
They answer my questions right away. If they don't understand, they take time to understand and show me exactly where to go. They are just so helpful and I have used multiple systems. They go above and beyond!
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Shaelina Holmes | TrustRadius Reviewer
January 30, 2020

Kindful for Smaller Nonprofits

Shaelina Holmes
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
Not only do they have an online knowledge base that is available 24/7 which is very helpful, but if you have a specific question or something wrong with your account that needs to be fixed on the backend, they reply to your request right away. The help button is located in the bottom left corner of any screen you're on within the platform, which makes it easy to ask for help without having to leave the page you're working on.
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Anonymous | TrustRadius Reviewer
May 12, 2020

Kindful is kind and full of ease

Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

9
I have not utilized the support for Kindful very often but the one time I have was fantastic. It was quick, courteous and thorough. Kindful consistently offers Webinars that outline the best way to utilize their product and get the most out of it. I think Kindful does a pretty solid job with support.
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Anonymous | TrustRadius Reviewer
February 22, 2020

Serving your donors has never been easier with Kindful support!

Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
Kindful often has tutorials and resources to help get the most out of their product. Also, customer service response time is highly impressive. In addition, if you are local to their office, they are willing to meet in person to help through hands-on training. Their customer support team has often felt as if they are an extension of our team.
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Anonymous | TrustRadius Reviewer
February 08, 2020

Kindful really is kind

Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
Great customer support! I am able to reach out and get a response quickly. They are willing to walk me through my problems by phone if needed, but usually, their emailed response is sufficient to get me through any difficulties I may be having. They have a lot of "help" examples with videos as well.
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Anonymous | TrustRadius Reviewer
February 08, 2020

Kindful at a glance

Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
Availability. Every time someone for our organization has reached out to Kindful, someone is quickly available to assist.
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Kindful Scorecard Summary

Likelihood to Recommend (17)
9.3
Support Rating (13)
9.8

About Kindful

Kindful aims to help nonprofit organizations across the world fundraise more effectively. Kindful includes fundraising tools, reporting, and analytics all in one CRM.  

Categories:  Nonprofit CRM

Kindful Features

Additional Features
Has featureUnlimited Donation Pages
Has featureUnlimited Peer-to-Peer Fundraising Pages
Has featureUnlimited Admin Users
Has featureAutomatic Acknowledgements
Has featureBuilt-in Mail Merge
Has featureDonation Tracking
Has featureUnlimited Groups
Has featureUnlimited Custom Searches
Has featurePrebuilt Search Templates
Has featureBuilt-in Integrations
Has featureRealtime Donor Records
Has featureTask Management
Has featureReporting
Has featureCustomizable Reports
Has featureCustom Fields
Has featureAPI for custom integration
Has featureMobile access

Kindful Screenshots

Kindful Integrations

Kindful Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Starter100/month0-1000 Contacts
Launch200/month1001-5000 Contacts
Growing300/month5001-15000 Contacts
Pro400/month15001-25000 Contacts
Enterprise600/month25001-50000 Contacts

All plans include: unlimited admin users, unlimited donation pages with peer-to-peer fundraising, built-in integrations, and automated reporting. Pricing also includes comprehensive web-based training upon signup and ongoing online support at no additional cost.

Kindful Support Options

 Free VersionPaid Version
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Kindful Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No