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Kintone

Kintone

Overview

What is Kintone?

Kintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 23,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their…

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Recent Reviews

TrustRadius Insights

Users have found Kintone to be an indispensable tool for a wide range of use cases. Its customizable fields allow for visually appealing …
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Great software

9 out of 10
December 21, 2022
Incentivized
Kintone has helped us make a connection with our employees and clients and to come up with app tools. It has helped us share information …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 4 features
  • Platform User Management (40)
    9.4
    94%
  • Platform Scalability (40)
    9.3
    93%
  • Reusability (38)
    9.3
    93%
  • Platform Security (34)
    9.2
    92%
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Pricing

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Professional Subscription

$24

Cloud
per month per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.kintone.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $24 per month per user
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Product Demos

Cloud Expo 2015 | Demo Theater - Kintone

YouTube

Kintone Demo 2

YouTube

Newest Kintone Demo

YouTube

Kintone Demo

YouTube

Kintone Demo

YouTube

Kintone Demo

YouTube
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Features

Low-Code Development

Low-code development tools allow non developers to build simple process applications with little oversight. These tools simplify the application building process, and are frequently used for simple process applications.

9.2
Avg 8.9
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Product Details

What is Kintone?

Kintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 23,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses. Kintone is provided by Cybozu Inc., a Tokyo-based public company founded in 1997.

Boasting users among the largest F500 companies, Kintone's no-code platform with granular governance aims to empower citizen developers in SMBs and team leaders in larger orgs to centralize and streamline workflows.

Kintone Features

Low-Code Development Features

  • Supported: Platform Security
  • Supported: Platform User Management
  • Supported: Reusability
  • Supported: Platform Scalability

Kintone Screenshots

Screenshot of View apps from portalScreenshot of 4 ways to build an appScreenshot of Mobile accessScreenshot of Drag and drop interfaceScreenshot of Business app views

Kintone Videos

1. Welcome to Kintone
2. Getting Started with Kintone
3. Building an App with Kintone
4. Setting Up Workflows and Process Management
5. Do More With Collaboration and Integrations
Collaborating More Effectively with My Team Using Kintone
Turning Spreadsheets into Fully Interactive Database Apps with Kintone
Task Notifications and Management to Track Projects with Kintone
Kintone for Sales and Marketing Teams
Kintone for Operations Managers
https://www.youtube.com/watch?v=VfBJiFdqGk8&list=PLJOThIyQA7oMWRqizlhGTUV2Co6NYqOxq&index=11
Integrating with Outside Solutions Using Kintone's Open APIs

Kintone Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesNorth America, South America, Oceania, Japan, China, Southeast Asia
Supported LanguagesEnglish, Japanese, Chinese

Frequently Asked Questions

Kintone starts at $24.

Airtable, Quickbase, and monday.com are common alternatives for Kintone.

Reviewers rate Platform User Management highest, with a score of 9.4.

The most common users of Kintone are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(54)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found Kintone to be an indispensable tool for a wide range of use cases. Its customizable fields allow for visually appealing presentations, making it easy for users to sort and organize information. Many organizations rely on Kintone as their primary online software for managing various aspects of their office, including document library, constituent casework, project management, and communication. With its document library feature, Kintone serves as a central repository for storing and organizing documents. The constituent casework feature helps track staff actions taken in assisting constituents with their issues. Kintone's project management tracker is used to monitor the progress and changes made to bills, providing visibility into the bill's process. The messaging feature in Kintone is utilized for non-time-sensitive communications. Users appreciate how Kintone has helped transition from paper-based processes to a digital environment, enabling the tracking of project completion time, involved parties, and steps taken. It has been regarded as a powerful tool that effectively tracks daily workflow and major projects, preventing tasks from falling through the cracks while providing management with clear visibility into project status.

In addition to these functionalities, users have successfully utilized Kintone to manage sales processes, ensuring that no opportunities are missed and all relevant information is saved in one place. The software's affordability and ease of use have been praised by users who may not have prior spreadsheet or database experience. Moreover, Kintone has been instrumental in minimizing time spent searching for past shipping and sales-related documents, particularly for organizations with niche products and frequent inquiries. It has also helped organizations go paperless by efficiently managing expense reports, vacation requests, and contract approvals.

Independent contractors and small non-profit organizations have found Kintone to be a lifesaver as it provides a centralized platform for managing large amounts of data and associated projects. Organizations across various fields such as grant writing, community partner collaboration, book printing, and publishing have utilized Kintone to create profile databases, track inventory, generate invoices, and manage multiple levels of data. Users have expressed appreciation for the intuitive and configurable forms and grids in Kintone, allowing for quick and efficient creation of cloud-based forms with API and workflow capabilities.

Kintone has found application in education management systems as well, allowing partners to log students, assessments, and attendance. It has been valuable in onboarding volunteers, streamlining communications, managing clients and applications, and completing program evaluation and reporting. Users have utilized Kintone as a one-stop-shop for tracking involvement,

Intuitive Interface: Many users have praised Kintone for its intuitive interface, which has been described as user-friendly and easy to navigate. This positive feedback from multiple reviewers indicates that the software's interface contributes to a smooth user experience and enhances productivity.

Flexible App Creation: The ability to create various apps within Kintone has garnered appreciation from users. This feature allows users to segment their work and keep it organized, leading to improved efficiency and streamlined processes. Multiple reviewers have highlighted this flexibility, indicating its significance in meeting diverse business needs.

Automation Capabilities: Users highly value Kintone's automation capabilities, as it helps reduce redundancy and streamline workflows. By automating repetitive tasks or workflows, users can save time and effort while focusing on more critical tasks. The mention of this feature by several reviewers suggests that it plays a key role in enhancing productivity within the software.

  1. Limited customization options: Some users have expressed frustration with the limited customization options in Kintone, particularly when it comes to font color and highlighting certain items in projects. They feel that having more flexibility in customizing the appearance of their apps would greatly enhance their user experience.

  2. Complex settings menus: Users find the settings menus in Kintone to be complicated and separated from the system admin pages. This has led to confusion and difficulties in navigating and configuring the software's settings effectively. Simplifying and integrating these menus could improve usability for users.

  3. Lack of integration with other apps: There are complaints about the integration capabilities of Kintone, as some users feel that it is not as seamless as they would like it to be. They have encountered challenges when trying to connect Kintone with other apps due to its lesser-known status, which has hindered their workflow efficiency. Improving integration options and compatibility with popular applications could alleviate this issue for users.

Users commonly recommend the following:

  1. Take advantage of the free trial and support: Users suggest utilizing the free trial of Kintone to get a feel for the platform before making a final decision. Additionally, they recommend reaching out to the support team for assistance in getting started.

  2. Understand your organization's needs: It is recommended to have a clear understanding of your organization's specific requirements before choosing Kintone as a solution. This will ensure that the platform aligns with your task management needs.

  3. Explore pre-made apps and customization options: Users find Kintone to be a flexible program that allows for customization. They recommend exploring pre-made apps and customizing the portal to create a convenient user experience. Additionally, they suggest using the online videos and taking advantage of the short learning curve to learn more about the product.

Attribute Ratings

Reviews

(1-25 of 34)
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Score 3 out of 10
Vetted Review
Verified User
Incentivized
Again, I came along after the implementation of Kintone. Kintone does provide plenty of customization and personalization within the program without the ability to code HTML.
Farshad Karimi | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
More customizable in my opinion and free, though Kintone has drag and drop which is excellent and my favorite part.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It's more flexible and better looking than its competitors. But the main reason is that after extensive searches for a product that would support our requirements, Kintone was the only one that claimed to be able to do so. After building the project, it works as expected. We are happy with our selection of this product. Knack couldn't meet the requirement and ServiceNow would have been extremely expensive to do so.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Kintone is the best value for the dollar amount. It is also based on JavaScript (as far as the more in-depth customizations go) so you don’t have to learn a new language. Quickbase was extremely expensive for what it offered and FileMaker Pro required learning their custom language. Kintone is very fairly priced and extremely robust.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We spent 6 months working with programmers and customer service representatives from ActiveCampaign to try to customize ActiveCampaign for our needs. ActiveCampaign employees finally told us that our use-case was too complicated for their system since it was not designed to do what we needed it to do. We needed to track which of our subscribers was due to get which mailing in any given month. Kintone has been able to track these mailings easily.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Kintone won out based on a few factors. MS Access can be a good alternative, but you can have trouble with sharing the data when needed. We like the mobile app that Kintone provides as well. Compared to Trello, the price of Kintone was better, considering the differences in levels of service.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
These systems have always lacked customization which is really where Kintone shines. That being said, Salesforce did allow a certain level of customization on a more grand scale for a giant company I worked. for.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Salesforce was very difficult to navigate and I couldn't figure out how to use it. Their interface is not very user-friendly. I contacted someone for help and they gave me a very typical business presentation, which was not useful. I figured out how to use Kintone immediately, which is very important for me at the time because I wanted an easy-on-boarding experience for my colleagues.
Carmen Miller | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
monday.com — I used this in my previous job and loved it for tracking stages and tasks (and I color-code everything), but at the time it was more clunky on raw data. It may have improved in this since then? Kintone is strong on data and I still color-code everything! SharePoint — very limited experience with this. We were in the beginning stages of implementation and hired a developer to help us customize it for our needs, but it ended up being way too complex for our needs. We move fast and stay agile, so having something I can continue to tweak and update without going through a developer is a big deal. I love that I can do almost everything myself in Kintone, and the only reason I can't do some things is that I haven't spent enough time reading about it in the "how-to" Kintone library yet.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Kintone allowed me to test its product more fully than other platforms. Scalable pricing was an incentive, as was the ability to create apps to perform diverse functions, like scheduling and project management. Kintone's help documentation enabled me to really play around with the app and determine whether it was going to be good for our needs.
Becca Rusinko | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We selected Kintone because it was the best combination of price and function. We needed something that could grow and scale with the organization, and that included looking at future prices. We didn't want to invest in something if we would be priced out five new users later. We also needed something that didn't need a full-time administrator. We needed something flexible, where a non-technical administrator with plenty of other responsibilities could create apps and pull reports with relative ease.
Beth Barker-Hidalgo She/Her/Tawanda | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Kintone is much more customizable and user-friendly than Access. We also have experience with Service Point - Kintone is again, much more customizable. We would love a two-way interface between Kintone and Service ice Point. That would be a tremendous bonus for capturing & integrating our client data (sans details), with regional and statewide programs. Service Point is a database that is required to be used by a continuum of care organizations working in Oregon.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Dynamics frequently updates to change layout, functionality, etc. Things then get hard to relearn where everything is and what functions have been added, lost, or replaced. It also didn't add much flexibility to customize.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Caseworthy is a very large extensive database that is excellent. However, Kintone is affordable for our small non-profit (with only one employee). We would be swimming in the complexity of Caseworthy.
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