Name: Kipwise
Price: 30 USD
Rating: 6 (1 reviews)
Author: Kipwise

Help Desk

Web and Video Conferencing

Customer Support

Java Technologies

Service Mesh

Development

Academic Advising

Education

Business Intelligence (BI)

Collaboration

Desktop Publishing

Enhanced 911 (E911)

Interactive Voice Response (IVR)

Risk Management

VoIP

Enterprise

Accounting

Crypto Asset Management

Invoicing

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

HR Management

Leave Management

Payroll

Recruitment Automation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Infrastructure

Cloud Storage

Data Masking

Email Verification

File Sync and Share

Fraud Detection

HTML Editors

IT Asset Management

Integration Platform as a Service (iPaaS)

License Management

Log Management

Machine Learning

Network Performance Monitoring

Network Troubleshooting

Operating Systems

Remote Support

Secret Managers

Software Distribution

Tape Storage

Threat Hunting

Threat Intelligence

Vector Databases

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Brand Intelligence

Content Management

Email Marketing

Graphics

IP Geolocation

Marketing Automation

Social Login

Social Media Management

Survey & Forms Building

Swag Management

URL Shorteners

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Acceleration

Sales

Video Surveillance

Security

Auto Repair

Building Information Modeling (BIM)

Emergency Notification

HIPAA Compliance

Laboratory Information Management

Legal Billing

Vertical-Specific

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Google Drive

### Knowledge Management
Users generally praise Kipwise's robust knowledge management capabilities. Reviewers highlight the ease of creating and organizing knowledge within the software, allowing for efficient storage and retrieval of information. The ability to categorize knowledge by department and add tags for further organization is well-received. Users appreciate the platform's user-friendly interface, collaborative editing features, and quick access to information through integrations like Slack and Chrome extension. However, some users express concerns about the querying abilities, noting that improvements could enhance the overall user experience. Despite this, the consensus leans towards Kipwise being a valuable tool for centralizing and sharing knowledge within organizations.

### Document Organization
User sentiment regarding Kipwise's document organization capabilities is varied. While some users praise its ability to centralize and structure knowledge effectively, others express concerns about the initial learning curve and the importance of maintaining a well-organized system from the start. The consensus leans towards acknowledging the tool's potential for creating a comprehensive knowledge base through the use of folders, categories, and tags. However, there are mentions of the need for clear guidelines and practices to ensure documents are correctly categorized and regularly updated to prevent confusion and inefficiencies.

### Information Accessibility
Users appreciate Kipwise's information accessibility features for streamlining their search process and enhancing overall organization within their teams. The ability to set reviewers for content and receive automated review reminders adds a layer of efficiency to accessing and managing information. Additionally, the integration with Google Drive simplifies the setup process, allowing users to easily search for and access previous documents directly within the platform.

### Collaboration Tools
User feedback on Kipwise's collaborative features varies, with some praising its ease of use and others highlighting potential issues with organization and user permissions. While some users appreciate the user-friendly interface and the ability to collaborate on notes with teammates, others express concerns about the lack of clear guidelines for maintaining order within the platform. The mixed opinions suggest that while Kipwise's collaboration tools offer valuable functionality, there may be room for improvement in ensuring smooth and efficient teamwork across departments.

### Integration Features
Users consistently praise Kipwise's integration capabilities, especially its integration with Slack and Google Drive. The ability to search for and share information seamlessly within these platforms has been highlighted as a significant benefit. Reviewers appreciate the ease of setting up integrations and the convenience of accessing knowledge base content directly from familiar tools like Slack. The positive feedback regarding integration features underscores their importance in enhancing user experience and facilitating efficient collaboration.

### Team Coordination
Users generally agree that Kipwise has significantly improved team organization and knowledge sharing capabilities. The consensus among reviewers is that Kipwise's team coordination features have streamlined information accessibility and enhanced collaboration within teams. Users appreciate the ability to categorize and tag information, making it easier to locate and share key data. The integration with other platforms like Slack has also been highlighted as a valuable asset for enhancing team coordination. Additionally, the transition from using Google Docs to Kipwise has been noted as a positive change, saving time and increasing overall team efficiency.

Kipwise has provided a centralized platform to house internal knowledge and processes, which has resulted in making it easy to compile information in one place. This has been an excellent solution for businesses that were struggling with document clutter and chaos, enabling them to organize efficiently. Customers have found this software helpful in creating company-wide instructions on how to complete tasks, ensuring everyone is on the same page.

As a training system, Kipwise has allowed team members to access training documents and articles quickly. The platform has been very helpful in cross-department collaboration, allowing teams to view each other's SOPs and avoid confusion around processes. Users find it beneficial as it saves time by allowing them to edit documents, preventing the need to rewrite entire articles when someone leaves the company. Additionally, users can search through saved content which prevents them from having to ask managers or colleagues repeatedly for answers.

Overall, Kipwise is an effective solution for businesses looking for a centralized platform to house their internal knowledge. While some may have concerns about team buy-in initially and needing time for new users to adjust, most customers who adopted Kipwise found it to be a time-saver while increasing productivity and efficiency across departments.

Documentation Hosting Capabilities: Reviewers have consistently praised Kipwise's documentation hosting capabilities, with multiple users stating that it is the best feature of the software. This allows for documents to be segmented by category and easily searchable using the search bar feature. The user interface is also intuitive and easy to navigate when organized properly.

Integrates with Slack: Many reviewers appreciate that Kipwise integrates seamlessly with Slack, allowing them to quickly search for an article or document without ever leaving their conversation. This makes it easier for users to follow stated standard operating procedures (SOPs) rather than relying on tribal knowledge. Additionally, this integration promotes use of the knowledge base and can help keep information up-to-date.

Easy Article Creation: Users find it simple to create articles in Kipwise, which saves time and encourages collaboration among team members. The ability to import screenshots and documents into articles helps make instructions clearer and more accessible. Moreover, users like how they can decide who can edit an article while still allowing anyone in the company to create or edit content anytime using a very easy-to-use Slack extension.

Poor UX/UI: Some users have noted that the user experience and interface of Kipwise is suboptimal. They feel that without proper organization, it can quickly become disorganized and difficult to navigate. Additionally, documents are not always categorized correctly or updated regularly which leads to repeated information on the platform.

Difficult Search Feature: The search function in Kipwise has been criticized by some users for being unintuitive and hard to use, even when they know the right keywords. This makes finding articles challenging, especially in the home area where articles are not presented effectively.

Lack of Intuitiveness: According to some reviewers, Kipwise lacks intuitiveness in its layout and design. Users also feel that querying abilities are poor which creates a barrier for newer team members who may not know all the jargon associated with different topics. Overall, while the knowledge base could be helpful if content was easy to find, the lack of intuitiveness prevents effective usage of this feature.

Basic

Professional

Free

Starter

Business

Miro provides a visual workspace for innovation, where distributed teams can build the future together. Miro counts more than 90 million users, who improve product development, speed up time to market, and ensure that new products deliver on customer needs.

1. Free   - To discover what Miro can do. Always free

2. Starter - Unlimited and private boards with essential features

4. Enterprise   -  For work across the entire organization, with support, security and control, to scale

3. Business  - Scales collaboration with advanced features and security

Miro

Kipwise

Collaboration platforms applications are software tools that adds broad social networking capabilities to work processes. Collaboration tools differ from community platforms in that they are focused on making internal teams more productive by enabling document sharing, workflow, social collaboration, etc.

Turn important Slack messages into wiki docs easily using Slack Action. Handy search command to search for Kipwise Pages, and information from other integrated sources directly in Slack. Got questions with existing answers already? Provide a quick answer to your teammates with just a few clicks.

Instantly connect existing knowledge and tools so you can access important info in one place, both on Slack via our Kipwise search command or on the Kipwise web portal.

Couldn’t find something via Kipwise? Assign the question to a teammate, the Q&A will be saved to Kipwise automatically when your teammate answered. Your knowledge base grows automatically when your team is doing their daily job.

So your team can edit the same page at the same time and see the changes immediately. Embed images, videos or content from integrated sources to create media-rich and visually appealing content.

Pages can be organized into folders with permission control so only selected teammates can access certain folders.

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

Task Management

This includes the ability to plan, track, collaborate and report on tasks.

Gantt Charts

Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.

Scheduling

Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.

Workflow Automation

Workflow automation is the ability to route work requests along an approval process automatically.

Mobile Access

Mobile access is the ability to access the software from a smartphone or tablet.

File tracking

Tracks the location of a file, as well as who has opened or changed it and when.

Tagging

Users can organize related materials such as files, discussions, and tasks by attaching metadata tags.

Search

Users can search for related materials across files, discussions threads, schedules, etc. using project keywords or tags.

Integrates with other Project Management Tools

Collaboration tool integrates with other project management software

Visual planning tools

Includes visual tools such as pinboards, mind-maps, or charts for collaborative brainstorming and/or workflow planning.

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

Chat

Instant messaging tool allows users to communicate with select other users in real-time threads.

Status updates and activity feed

Users can view and post to a running record of current activities and statuses, akin to major social media platforms.

Notifications

Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.

Comments and feedback

Users can respond to activities and projects by posting comments to the item. This may also include the capability to “like” or vote on items.

Discussions

Users can join groups or message boards for forum-style collaboration.

User directory and online status

Users can see a catalog of the other users in their network, including whether those collaborators are online.

Sharing and privacy

Users can share links and documents with their networks via chat, status updates, or discussions, but sharing of sensitive material and/or sharing outside the network is appropriately restricted.

Surveys

Users can create and participate in surveys to get input from other collaborators.

Internal knowledgebase

Users can author or access “How-to” help and reference tips about internal processes.

Integrates with Skype

Integrates with Skype for video conferencing.

Integrates with GoToMeeting

Integrates with GoToMeeting for web conferencing.

Integrates with Gmail and Google Hangouts

Integrates with Gmail and Google Hangouts.

Integrates with Outlook

Integrates with Microsoft Outlook to tie in email threads.

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

Versioning

Users can access the most up-to-date version of a document, track changes, and revert to older versions if needed.

Document files

Supports document file types, such as .doc, .docx, PDF, and plain text among others.

Image files

Supports image file types, such as .png and .jpeg

Video files

Audio files

Supports audio file types, such as .mp3, .mp4, and .wav

Document collaboration

Users can edit files and attach comments to files.

Shared folders

Users can create shared folders and invite other users or groups to collaborate by accessing or uploading files.

Access control

Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.

Advanced security features

Includes advanced security features such as file encryption or remote data wipe.

Kipwise

Overview

What is Kipwise?