Kissflow Reviews

42 Ratings
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Score 8.3 out of 100

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Reviews (1-19 of 19)

Catherine Miller | TrustRadius Reviewer
October 15, 2019

KiSSFLOW SLAYS Overspending

Score 9 out of 10
Vetted Review
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Return on Investment

  • We have cut cost and canceled unnecessary purchases that were billed on a monthly basis to company credit cards, which we didn't analyze previously.
  • People are held accountable for purchases made on their personal company credit cards during travel that should not have been made.
  • We can investigate the purpose of purchases through a streamlined process rather than sending a mass email chain.
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Jennifer Yeatts | TrustRadius Reviewer
October 12, 2019

KiSSFLOW offers great process management.

Score 8 out of 10
Vetted Review
Verified User
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Return on Investment

  • Kissflow has helped us keep careful records of costs and pricing for various products, which indirectly impacts our margin.
  • Our owner had trouble with the phone app, so ultimately we stopped using Kissflow for purchase requests. There is some lost potential there.
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Anonymous | TrustRadius Reviewer
December 05, 2019

KiSS(FLOW) Disorganization Goodbye!

Score 7 out of 10
Vetted Review
Verified User
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Return on Investment

  • Somewhat expensive compared to other cheap (or free) task management alternatives. ROI depends on your specific needs and the size of your organization.
  • ROI can be ambiguous since KiSSFLOW is primarily for internal company use. A simple email thread could accomplish many of the same things, but with less efficiency.
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Patrick Stephens | TrustRadius Reviewer
February 11, 2019

KiSSFLOW Brought Transparency and Peace of Mind

Score 9 out of 10
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Return on Investment

  • Budget ROI. Mistakes happen. People have to throw paper away because they make a small mistake in pen and have to start all over. But when you automate these tasks -- like using business rules -- to make sure certain steps occur in tandem with what NEEDS to happen, you reduce the number of mistakes and, in turn, your budget for paper. You can also say the same for the amount of time it takes to actually get things done.
  • Employee retention. When you give time back to your employees, taking them away from incredibly boring tasks, then they don't get bored. They enjoy their job more. You should always be focused on your employees, as they are what keep you running - so your goal should be making sure they aren't sitting around thinking about how they now have 6 hours of paperwork to complete.
  • Business intelligence. If you use this program, test your employees to see how well they understand the process of your sales team. Or refine the process. When I did this, I found that employees began developing empathy for their teammates - they understood what the others were doing simply because they could see how the workflow was designed and needed to be designed.
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Matt Hockenbrock | TrustRadius Reviewer
February 06, 2019

Keeping it simple: A refreshing way to let your work flow

Score 9 out of 10
Vetted Review
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Return on Investment

  • Our current cost for licensing is on par with our cost for Nintex, SharePoint, third-party support, hardware, and maintenance; with the additional benefit of being cloud-based, thus easing our Support and Network maintenance in field offices where no domain network access is available, or while on the go through a mobile device.
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Al Anderson | TrustRadius Reviewer
May 04, 2017

KiSSFLOW Improves a Small College's Processes

Score 8 out of 10
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Verified User
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Return on Investment

  • The only real hard number savings that we have had with KiSSFLOW is the money we have saved in forms being printed, especially multi-part forms. So for a small college like us that it probably in the $5000 to $10000 per year range. We have certainly saved money in increased efficiencies of the processes that we have moved to KiSSFLOW. But that is harder to calculate.
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Bobbi Parkis | TrustRadius Reviewer
May 04, 2017

KiSSFLOW is a life saver!

Score 10 out of 10
Vetted Review
Verified User
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Return on Investment

  • KiSSFLOW has allowed our users to develop their own workflows and not have to request and wait for IT to develop the workflows.
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Feature Scorecard Summary

Dashboards (18)
Standard reports (16)
Custom reports (16)
Process designer (16)
Process simulation (5)
Business rules engine (12)
SOA support (11)
Process player (10)
Support for modeling languages (2)
Form builder (14)
Model execution (13)
Social collaboration tools (7)
Content management (15)

About Kissflow

According to the vendor, Kissflow is a cloud-based business process management and workflow management software that enables business users to create an unlimited number of automated business applications with a smart, intuitive and easy-to-use interface.

The vendor’s value proposition is that Kissflow is designed in such a way that it makes it easy even for non-technical people to create applications as per their requirements, in just 15 minutes. The vendor says this is made possible because Kissflow does not demand coding or complex mapping.

The vendor has 10,000+ customers across 121 countries. Kissflow comes with more than 50 ready-to-use applications. It is also deeply integrated with Google Apps.

This solution is rated #1 on the Google Apps Marketplace.

Kissflow Features

Process Engine Features
Has featureProcess designer
Does not have featureProcess simulation
Has featureBusiness rules engine
Has featureSOA support
Has featureProcess player
Does not have featureSupport for modeling languages
Has featureForm builder
Has featureModel execution
Collaboration Features
Does not have featureSocial collaboration tools
Reporting & Analytics Features
Has featureDashboards
Has featureStandard reports
Has featureCustom reports
Content Management Capabilties Features
Has featureContent management
Additional Features
Has featureDrag and Drop Workflow Builder
Has featurePowerful Forms
Has featureSupports Parent-Child / Master-Detail forms
Has featureWorkflow Progress Tracking
Has featureAutomatic Escalation Management
Has featureNative iOS and Android Mobile Apps
Has featureKPI / Metrics Dashboards
Has featureAPI Support for inbound and outbound
Has featureSupport of Zapier Integration
Has featureFine Grained Access Control / Permissions Management
Has featurePublic Forms Submission without login
Has featureMaster Data Mangaement
Has featureExport and Import of Data
Has featureGoogle Apps Support
Has featureOffice 365 Support

Kissflow Screenshots

Kissflow Integrations

Zapier, Google Apps, Office 365, ReST APIs, Web Hooks, Salesforce

Kissflow Competitors


  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Standard Edition$9per user

Minimum of 10 users

Kissflow Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Kissflow Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

Kissflow Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Mobile Web
Supported Countries:World Wide
Supported Languages: English, Spanish, Portuguese, Turkish, German, French, Polish, Italian