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Kissmetrics

Kissmetrics

Overview

What is Kissmetrics?

Kissmetrics is a customer engagement automation platform. This solution includes behavioral analytics, segmentation, and email campaign automation.

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Learn from top reviewers

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Pricing

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Growth

$500

Cloud
Monthly Tracked People

Power

$850

Cloud
Monthly Tracked People

Enterprise

Custom

Cloud
Monthly Tracked People

Entry-level set up fee?

  • $1,500 per installation
    Optional
For the latest information on pricing, visithttps://www.kissmetrics.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $150 per month
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Product Details

What is Kissmetrics?

Kissmetrics aims to help companies get, keep and grow more customers with its customer engagement automation. This solution includes behavioral analytics, segmentation and email campaign automation all in one place.

The vendor says Kissmetrics helps companies deeply understand and uniquely engage each customer from prospect to advocate. Additionally, the vendor says their solution is built to help marketers and product teams increase conversions, engagement, and retention over the entire lifespan of a customer.

Kissmetrics Features

  • Supported: Analyze
  • Supported: Populations
  • Supported: Campaigns

Kissmetrics Screenshots

Screenshot of Kissmetrics Activity Report is a part of our report suite called AnalyzeScreenshot of Kissmetrics Populations allow your to track your most important segment over timeScreenshot of Kissmetrics Campaigns allow you to engage your user with automated behavior-based emails when it is most effective

Kissmetrics Videos

Kissmetrics Competitors

Kissmetrics Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll
Supported LanguagesEnglish

Frequently Asked Questions

Kissmetrics is a customer engagement automation platform. This solution includes behavioral analytics, segmentation, and email campaign automation.

Kissmetrics starts at $150.

Mixpanel, Amplitude Analytics, and Heap are common alternatives for Kissmetrics.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of Kissmetrics are from Small Businesses (1-50 employees).

Kissmetrics Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)30%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews From Top Reviewers

(1-5 of 43)

Web analytics made easy

Rating: 8 out of 10
April 27, 2021
ak
Vetted Review
Verified User
Kissmetrics
2 years of experience
  • Web analytics
  • Visit metrics
  • Abandon cart journey
  • Campaign statistics
Cons
  • Easy to use
  • Visitor metrics dashboard
  • Unique profile of users

Secure web data analysis, ideal for successful decision making

Rating: 10 out of 10
June 01, 2021
SC
Vetted Review
Verified User
Kissmetrics
3 years of experience
  • It is easy to install; most people install the tracking code and run it in a few minutes.
  • It has excellent viewing and configuration options and can provide me with a lot of security and consistent tool management according to my needs.
  • This tool provides a lot of information and data; I can use this information and data to control better what I want to play the analyst role.
  • I can track sessions from desktop and mobile.
Cons
  • I think the speed of tool updates has slowed down a lot lately.

Amazing software with deep analytic features

Rating: 8 out of 10
November 15, 2019
BP
Vetted Review
Verified User
Kissmetrics
1 year of experience
  • Site Search Tracking.
  • Multiple Site Management.
  • Keyword & Campaign Tracking.
Cons
  • Huge learning curve.
  • It's hard to summarize data.
  • The CRM integration is tough.

Need to know what your site visitors are doing today, tomorrow and next week.... Look no further than Kissmetrics!

Rating: 8 out of 10
January 08, 2019
AT
Vetted Review
Verified User
Kissmetrics
2 years of experience
  • Track desktop and mobile sessions for a single user.
  • Provide high-level detail on how different user-defined funnels are performing.
  • Ease of install--seriously, most people can easily install the tracking code themselves and have this running in minutes.
Cons
  • Installing.... yes this is also a negative. While you can install and have the program running in minutes, if you use Unbounce, the form tracking process is quite complicated!
  • Updates... I feel like the product updates have slowed a lot lately. Thankfully, the product functionality is so amazing that it hasn't impeded the use of it. However, it is still disappointing to see less frequent software updates.
  • Occasionally clunky UI... there are a few reports that are really easy to mess up and leave you scratching your head on why it isn't showing you any data.

Creative Marketing Strategist's Kissmetrics Review

Rating: 8 out of 10
January 07, 2019
LP
Vetted Review
Verified User
Kissmetrics
2 years of experience
  • Setup is easy
  • They show you examples of what your "pop-up" will look like as you type the content in
  • You can personalize the pop-ups to fit your brand
  • You are able to measure how effective the paths you set up are
Cons
  • I would like to be able to schedule an update to the wording so that it doesn't get stale
  • I'd like more freedom with the design/look/shape of the pop up
  • It can be difficult to manage several accounts under one username
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