Kixie

Layout Inferiority: Some users have expressed dissatisfaction with the new layout, stating that it is inferior to the old one. They believe that certain aspects of the previous layout were better and more user-friendly, impacting their overall experience.

System Issues and Slow Customer Support: Numerous complaints have been raised about frequent system downtime and slow response times from customer support. Users feel frustrated by these technical difficulties and the lack of prompt assistance provided.

Difficulty Setting Up Features and Connection Snapping Issues: Several users have reported difficulty setting up certain features on the platform. Additionally, they have encountered issues with connection snapping, which disrupts their communication experience. These challenges make it harder for users to fully utilize the software's capabilities as intended.

Users commonly recommend Kixie for its ease of use, functionality, and CRM integration. Many users suggest using Kixie as a great VoIP software alternative and praise its seamless integration with HubSpot. The user-friendly nature of Kixie is highly appreciated, making it convenient for calling and keeping track of conversations. Users also highlight the superior functionality of Kixie compared to other dialers, especially with its AI-driven dialing feature. Furthermore, users recommend using Kixie for calling customers through a laptop or desktop due to some limitations in the mobile app.

Additionally, users highly recommend Kixie's excellent support and quick issue resolution, emphasizing its value in providing prompt assistance. Integrating Kixie with a CRM platform is suggested for optimal utilization. Users also express the importance of scheduling a demo and asking for a free trial to experience the benefits of Kixie firsthand. Lastly, the local presence dialer feature in Kixie is highlighted as valuable for reaching international clients and making outbound calls.