TrustRadius Insights
Klarna, a popular payment service, has been both beneficial and problematic for users in various ways. One of the key advantages is its …
Overview
What is Klarna Checkout?
Swedish company Klarna offers Klarna Checkout, a compliant and personalized ecommerce shopping cart solution.
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What is Klarna Checkout?
Swedish company Klarna offers Klarna Checkout, a compliant and personalized ecommerce shopping cart solution.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
klarna checkout opencart 3
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Product Details
- About
- Tech Details
What is Klarna Checkout?
Klarna Checkout Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
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(4)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Klarna, a popular payment service, has been both beneficial and problematic for users in various ways. One of the key advantages is its ability to split payments into four installments, making purchases more affordable for users who may not be able to pay upfront. This feature has helped users stay within their monthly budgets and improve their financial health by avoiding the need to use credit cards or accumulate debt. Additionally, Klarna's interest-free payments have been advantageous for some users.
However, Klarna has faced criticism as well. Some users have reported ongoing issues with identity verification and difficulties in obtaining refunds from the service. The payment tracking system has been unreliable for certain individuals, resulting in unexpected charges on user accounts. Furthermore, customer service has been unhelpful in resolving these issues for some users. Despite these challenges, Klarna remains a convenient option for many, allowing them to make installment payments for essential purchases and buy products instantly from online stores. It also benefits businesses by increasing sales and conversions after introducing financing options.
Based on user reviews, here are the three most common recommendations for Klarna:
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Consider using Klarna instead of a credit card, especially for parents with teens. Other buy now, pay later options may be better suited to shoppers.
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Try Klarna at least once, especially for students. It is seen as a great option with competitive fees and fraud protection for US customers.
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Utilize Klarna for small businesses. Users suggest reaching out to their support team for integration assistance to improve conversion rates and benefit from its features.
It is important to note that while some users encountered issues with Klarna during purchases, resulting in multiple charges, they eventually received a refund.
Overall, it is clear that many users recommend Klarna as a valuable payment option with benefits for various customer segments.
Reviews
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October 07, 2021
Keep your customers happy with Klarna!
We use Klarna to provide flexible payment options to our customers as they purchase from our online stores. Slice It and Pay over X Months definitely increase checkout conversion and are super easy for our customers to use if they have an existing Klarna account.
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2.2
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10.0
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- Increased checkout conversion rates
- Increased flexibility for payment methods
Klarna have the most advanced and comprehensive solution which includes buy now pay later.
Score 5 out of 10
Vetted Review
Verified User
I run a small retail business and use Klarna as a payment option through my 3dcart hosted page. It allows customers the opportunity to make payments on purchases as opposed to paying upfront in a lump sum payment. It helps offer my customer base flexibility and boosts my sales.
- Flexible payment option.
- Easy to navigate the back end.
- Customer support is terrible, getting an agent who fully comprehends the issue or who has any power to help is near impossible.
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0.6
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16%
1.6
- They take a fee, larger than other systems do, so I do lose some money there.
- I make more sales than I would without the payment option through Klarna.