Klaviyo Reviews

52 Ratings
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Score 8.9 out of 100

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Anonymous | TrustRadius Reviewer
March 12, 2020

Do not even bother to work with this company!

Score 1 out of 10
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Usability

4
It's a decent platform with a user friendly interface, however it massively misses trust due to unsecured systems and support from customer service; support is a massive problem if you run a company and have a problem with the service that you can't fix. On the other side of the line, in our experience, there is no support or understanding which we haven't encountered with any other company we have done business online in the last decade.
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Feature Scorecard Summary

WYSIWYG email editor (10)
8.5
Dynamic content (12)
8.2
Ability to test dynamic content (12)
8.5
Landing pages (2)
8.0
A/B testing (11)
8.9
Mobile optimization (13)
9.0
Email deliverability reporting (14)
8.5
List management (13)
8.1
Triggered drip sequences (10)
8.6
Lead nurturing (5)
6.4
Dashboards (12)
8.4
Standard reports (12)
8.3
Custom reports (5)
9.5
API (5)
8.2

About Klaviyo

Klaviyo is a growth marketing platform boasting more than 25,000 online businesses as users, including ColourPop, Huckberry, and Custom Ink, with (according to the vendor) brands using Klaviyo having made more than $3.7 billion in revenue in the last year. With a dedicated team of experts and a platform that consumes high volumes of data, Klaviyo is designed to help users own the customer experience and grow higher-value relationships.

From a shopper’s first impression to each subsequent purchase, Klaviyo tracks every interaction, enabling online businesses to create more personalized marketing moments, and aims at creating a 360-degree view of the customer to ensure endless growth possibilities.

Klaviyo Features

Email & Online Marketing Features

Has featureWYSIWYG email editor
Has featureDynamic content
Has featureAbility to test dynamic content
Has featureA/B testing
Has featureMobile optimization
Has featureEmail deliverability reporting
Has featureList management
Has featureTriggered drip sequences

Lead Management Features

Has featureLead nurturing

Reporting & Analytics Features

Has featureDashboards
Has featureStandard reports

Platform & Infrastructure Features

Has featureAPI

Klaviyo Screenshots

Klaviyo Competitors

Klaviyo Pricing

  • Does not have featureFree Trial Available?No
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Klaviyo Technical Details

Operating Systems: Unspecified
Mobile Application:No