Name: Know
Author: Know

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Changelog

Image Recognition

JavaScript Frameworks

Development

K-12 Online Learning

Education

Business Intelligence (BI)

Collaboration

Corporate Performance Management (CPM)

Desktop Publishing

Interactive Voice Response (IVR)

Supply Chain Management

Enterprise

Accounting

Payment Hubs

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

HR Management

Leave Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Data Center Outsourcing (USA)

Data Lakehouse

Data Masking

Data Privacy Management

Ethernet Switches

Fraud Detection

IT Asset Disposal

IT Asset Management

IT Infrastructure Monitoring

Integration Platform as a Service (iPaaS)

Managed IT Service

Network Performance Monitoring

Network Security

Routers

Software Distribution

Tape Storage

Technology Business Management

Threat Hunting

Wireless LAN

Information Technology

A/B Testing

Account-Based Marketing (ABM)

Ad Serving & Retargeting

All-in-One Marketing

Brand Intelligence

Click Fraud

Content Management

Digital Signage

Email Management

Email Marketing

Graphics

Marketing Automation

Social Media Management

Survey & Forms Building

Swag Management

Web Analytics

Marketing

Project Management

Video Conferencing

Professional Services

Customer Relationship Management (CRM)

Presales

Trade Promotion Management

Sales

Animation

Equipment Rental

InsurTech

Insurance Policy Administration Systems

Laboratory Information Management

Lease Management

Legal Billing

Vertical-Specific

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KNOW is a digital workplace platform designed by LOCTOC PTE. LTD. to streamline frontline operations and communications. According to the vendor, it offers a range of features to help businesses manage their frontline workforce more efficiently. The product is suitable for companies of all sizes, from small businesses to large enterprises, and caters to a variety of professions and industries, including retail, hospitality, food and beverage, healthcare, and manufacturing.

**Key Features**

**Digitize operational checklists**: According to the vendor, KNOW allows businesses to digitize their operational checklists, forms, and audits, eliminating the need for manual paperwork and spreadsheets. Users can complete tasks digitally, ensuring accuracy and efficiency. The platform provides reminders for regular and repeating items to help users stay on top of their operational tasks.

**Plan shifts & track attendance**: KNOW enables businesses to plan shifts and track attendance seamlessly, as per the vendor. Users can publish rosters to employees' phones, ensuring easy access to schedules. The platform accommodates last-minute changes and unforeseen circumstances. Smartphone-based attendance tracking with GPS and selfies provides accurate and reliable records.

**Receive & resolve issues**: KNOW facilitates the efficient handling of issues, requests, faults, and incidents, according to the vendor. Users can receive real-time reports from the ground, complete with photos, videos, and additional information, enabling better understanding and resolution. Automatic alerts are sent to the appropriate parties, ensuring timely action and response. Live progress tracking allows users to stay updated on the status of reported issues.

**Train staff with micro-modules**: According to the vendor, KNOW provides a modern and engaging way to train staff. Users can create micro-training modules and assessments that can be completed anytime, anywhere, offering flexibility and convenience. The platform incorporates gamification elements such as points, badges, and leaderboards to add a fun and competitive aspect to the training experience. It also supports rich multimedia content, including SCORM, allowing businesses to deliver engaging and interactive training materials.

**Inform staff about company SOPs**: KNOW enables businesses to effectively inform and communicate with their entire staff, as per the vendor. Users can broadcast announcements with tracking of engagement, ensuring that important information reaches all employees. The platform allows for requesting explicit acknowledgments, ensuring that employees have received and understood the communicated information. Several powerful features, including translation and mass personalization, cater to diverse workforce needs.

**Centralized repository for data**: According to the vendor, KNOW provides a centralized repository for all operational information. Users can store all data in one place and access it as needed, eliminating the need for multiple systems. This allows for easy retrieval of data for analysis and reporting. Users can also track audit compliance and generate reports instantly, gaining valuable insights into their operations.

**Efficient issue resolution**: KNOW facilitates the efficient handling of issues, requests, faults, and incidents, according to the vendor. Users can receive real-time requests and issue reports from the ground, complete with photos, videos, and additional information, enabling better understanding and resolution. Automatic alerts are sent to the appropriate parties, ensuring timely action and response. Live progress tracking up to resolution allows users to stay updated on the status of reported issues.

**Engaging and interactive training**: KNOW provides a modern and engaging way to train staff, as per the vendor. Users can create micro-training modules and assessments that can be completed anytime, anywhere, offering flexibility and convenience. Gamification elements such as points, badges, and leaderboards add a fun and competitive aspect to the training experience. The platform supports all rich multimedia content, including SCORM, allowing businesses to deliver engaging and interactive training materials.

**Effective communication across the organization**: KNOW enables businesses to effectively inform and communicate with their entire staff, according to the vendor. Users can broadcast announcements with tracking of engagement, ensuring that important information reaches all employees. The platform allows for requesting explicit acknowledgments, ensuring that employees have received and understood the communicated information. Support for all major languages ensures that language barriers are overcome, facilitating effective communication across the organization.

**Streamlined shift planning**: According to the vendor, KNOW enables businesses to seamlessly plan shifts and track attendance. Users can publish rosters to employees' phones for easy access to schedules. The platform accommodates last-minute changes and unforeseen circumstances. Smartphone-based attendance tracking ensures accurate and reliable records. Simplify administrative processes with 1-click reports for timesheets and payroll.

Grasshopper Plan

Blackbelt Plan

Master Plan

Resource Guru

Celayix is a workforce management software solution offered by Celayix, Inc.

Celayix

Know

Workforce Management is concerned with scheduling and tracking the workforce. This is particularly important for organizations with shift workers and includes applications to track time and attendance, monitor compliance with labor laws, and sometimes includes payroll functionality.

Workforce Management Software Features

Workforce Managment software features aid in helping business manage employees and their welfare.

Time and Attendance Tracking

Tracks employees' work hours, breaks, and attendance to ensure accurate payroll processing and compliance with labor regulations.

Scheduling and Shift Management

Allows managers to create, assign, and modify employee schedules, taking into account factors like availability, skillsets, and workload.

Payroll and Attendance Integration

Integrates with payroll systems to streamline the transfer of attendance data for efficient and error-free payroll processing.

Enables employees to request time off, sick leave, or other types of leave, and allows managers to approve or deny these requests.

Workforce Reporting and Analytics

Generates reports on employee attendance, overtime, labor costs, and other workforce data to inform decision-making and optimize operations.

Workforce Compliance Monitoring

Monitors and ensures compliance with labor laws, union agreements, and company policies regarding work hours, breaks, and overtime.

Mobile Accessibility

Provides employees and managers with mobile apps or web portals to access workforce management functions remotely and on-the-go.

Task Assignment and Tracking

Assigns tasks to employees, tracks task progress, and monitors task completion to streamline workflow and improve productivity.

Forecasting and Resource Planning

Utilizes historical data and trends to forecast workforce needs, allocate resources efficiently, and adjust staffing levels as needed

Staffing Forecasting and Resource Planning

Utilizes historical data and trends to forecast workforce needs, allocate resources efficiently, and adjust staffing levels as needed.

Shift Swapping and Time-Off Requests

Allows employees to request shift swaps with colleagues or submit time-off requests, with managers approving changes as necessary to accommodate schedule flexibility.

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What is Know?