Overview
What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness…
One-Stop Security Awareness
Great content, engaging and interactive training
Honest user Review of KnowBe4 Security Awareness Training
Fantastic Security and Compliance Training Platform
KnowBe4 Security Awareness Training Works Great
Solid security training and synthetic phishing
KnowBe4
Great Product, Great Support, Great Outcome
Great Training Product!
Great System for the Price
KnowBe4 works in D83!
Great product with lots of options for managers and users!
SAT from KB4
Knowbe4 used in Europe
How KnowBe4 Security Awareness Training Differs From Its Competitors
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KnowBe4 Training Content
Otherwise we will need to change to another product when all trainings have been rollout out.
Also new content …
KnowBe4 Reporting
If possible linked to the number of failed phishing mails clicked.
Today we also have a manual report that is send out to each enduser (on a manual yearly basis) that gives him an overview of his …
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User Provisioning
AI-Driven Phishing & Training
Security Awareness Training with PhishER
KnowBe4 Reporting
KnowBe4 Training Content
KnowBe4 User Management
We…
KnowBe4 Reporting
For phishing, we're always looking to see who submitted the email using the PAB, who clicked, and even potentially who entered credentials if they clicked.
As far as training goes, we're …
KnowBe4 Training Content
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Phishing Simulations (288)9.595%
- Training Content Library (290)8.989%
- Security Reporting (282)8.989%
- Role-based user permissions (258)8.585%
Reviewer Pros & Cons
Video Reviews
18 videos
Pricing
Silver
$0.90
Gold
$1.05
Platinum
$1.20
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Security
This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.
- 9.1Single sign-on capability(236) Ratings
The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.
- 8.5Role-based user permissions(258) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Security Awareness Training
Common features of security awareness training products.
- 8.9Training Content Library(290) Ratings
A pre-built library of security awareness training content that can be used immediately.
- 8.3Multilingual Training Content(158) Ratings
Training content is available in multiple languages.
- 8.1Training Gamification(237) Ratings
Training content is available in a gamified format.
- 7.7Industry-Specific Security Training(253) Ratings
Security training can be tailored based on industry-specific requirements, such as HIPAA, PCI DSS, GDPR, etc.
- 7.9Individualized Security Training Plans(248) Ratings
Training can be tailored to individual employees based on previous training, role, or assessed vulnerability.
- 9.5Phishing Simulations(288) Ratings
Administrators can run simulated phishing attacks to test the effectiveness of the training and assess vulnerabilities.
- 8.9Security Reporting(282) Ratings
Reports available may include statistics on phishing simulations, training completion, etc.
- 8Integration with Security Tech Stack(157) Ratings
The product integrates with other security tools, such as a SIEM or SOAR platform, and may provide alerts for potential breaches.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud, and other social engineering tactics through a new-school approach to awareness training on security.
The KnowBe4 platform offers multi-language support for the Admin Console and end-user localization options to deliver a more immersive learning experience to users from start to finish.
KnowBe4 provides:
Baseline testing to assess the Phish-Prone™ percentage of users through a free simulated phishing attack
1000+ interactive modules, videos, games, posters and newsletters in a library of security awareness training content
Fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates
Enterprise strength reporting, showings stats and graphs for both training and phishing
KnowBe4 has been named a leader in the Forrester Wave™: Security Awareness and Training Solutions, Q1 2022 and Best Feature Set, Best Relationship and Best Value for Price in the Winter 2023 "Best of" Awards.
KnowBe4 Security Awareness Training Features
Security Awareness Training Features
- Supported: Training Content Library
- Supported: Multilingual Training Content
- Supported: Training Gamification
- Supported: Industry-Specific Security Training
- Supported: Individualized Security Training Plans
- Supported: Phishing Simulations
- Supported: Security Reporting
- Supported: Integration with Security Tech Stack
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
- Supported: Multi-factor authentication
Additional Features
- Supported: Training library with always-fresh content
- Supported: AI-driven phishing and training recommendations
- Supported: User provisioning via Active Directory or SCIM integration
- Supported: SSO/SAML Integration included across all subscription levels
- Supported: Brandable content
- Supported: Upload own content in KnowBe4 LMS
- Supported: Skills-based and security culture surveys
- Supported: Full randomization of phishing simulations
- Supported: Single platform to manage training, phishing, and reporting
- Supported: A dedicated customer success manager for every customer
- Supported: Risk scoring by employee, group, and the whole organization
- Supported: Social engineering indicators showing hidden red flags missed within an email
- Supported: Integration with PhishER, using PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign
- Supported: Integration with SecurityCoach to deliver real-time coaching in response to risky end user security behavior
KnowBe4 Security Awareness Training Screenshots
KnowBe4 Security Awareness Training Video
KnowBe4 Security Awareness Training Integrations
KnowBe4 Security Awareness Training Competitors
KnowBe4 Security Awareness Training Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Languages | Arabic, Chinese (Cantonese) - Traditional, Chinese (Mandarin) - Simplified, Chinese (Mandarin) - Traditional, Czech, Danish, Dutch, English (Australia), English (Great Britain), English (United States), Finnish, French (Europe), French (Canada), German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese (Europe), Romanian, Russian, Spanish (Europe), Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese |
KnowBe4 Security Awareness Training Downloadables
Frequently Asked Questions
KnowBe4 Security Awareness Training Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 5% |
Mid-Size Companies (51-500 employees) | 75% |
Enterprises (more than 500 employees) | 20% |
Comparisons
Compare with
Reviews and Ratings
(1025)Attribute Ratings
- 9.4Likelihood to Renew53 ratings
- 9.1Availability18 ratings
- 8.8Performance19 ratings
- 8.6Usability161 ratings
- 9.4Support Rating257 ratings
- 8.5Online Training14 ratings
- 8.8In-Person Training5 ratings
- 8.4Implementation Rating21 ratings
- 8.1Configurability13 ratings
- 8.4Product Scalability19 ratings
- 8.7Ease of integration7 ratings
- 8.2Vendor pre-sale14 ratings
- 8.6Vendor post-sale15 ratings
- 8.6IT Service Provider Project Management5 ratings
- 8.9Professional Services12 ratings
- 8.1Contract Terms and Pricing Model39 ratings
Reviews
(1-25 of 639)Easy to Use and Implement
- Tracking Training
- Allowing Customized content
- Presenting expectations to users
- There have been one instance of bugs where users completed training but the system did not log it correctly.
One-Stop Security Awareness
- Role-based training options
- Training campaign management and reporting
- Phishing simulations
- Uploading your own SCORM content can be problematic with what seem like arbitrary restrictions (e.g. file size, quiz word count, etc.)
- Content that once was available at our level was taken away so that they could repackage it as a new "product" for an additional cost. They should have grandfathered in existing clients.
- Reporting capabilities (key for compliance artifacts) should be better designed with flexibility for users to present content in a manner suited to their specific circumstances
Great content, engaging and interactive training
- Interactive Training
- Interesting Video Content
- New threats to be aware of
- Honestly I really feel this training is comprehensive, interactive and engaging it makes important content easily digestible and applicable. I do not have any recommendations at this time
Honest user Review of KnowBe4 Security Awareness Training
- Creating Groups as per existing teams in our company
- Performing Security awareness training enterprise-wide.
- Performing simulation test to check the awareness.
- Can't upload custom assessment questions
- API integration is very limited.
- Custom training options are very limited.
But if you want to upload your own training along with the assessment questions then it has very limited features.
Fantastic Security and Compliance Training Platform
- Compliance
- Tracking
KnowBe4 Security Awareness Training Works Great
- Training about cybersecurity.
- Testing what you have learned.
- Does a robust job with testing emails afterwards.
- User interface seems good
- Deepfakes and AI are hot topics
- Mobile apps that are bad?
Solid security training and synthetic phishing
- Interesting content
- Great reporting
- Easy to administer
- Customization
- Corporate branding
- More granular licensing tiering
However, I felt that the advanced training is quite limited - if you were looking at upskilling cyber security staff to have enhanced capability, then I'd probably look to a proper training provider.
KnowBe4
- videos classes
- phishing campaigns
- notifications within admin panel
Great Product, Great Support, Great Outcome
- Comprehensive Content: KnowBe4 offers a wide range of content covering various aspects of cybersecurity, including phishing attacks, social engineering, malware threats, and more. The training modules are designed to be comprehensive and address different facets of security awareness.
- Interactive Learning: KnowBe4 incorporates interactive elements into its training, making the learning experience engaging and memorable. Interactive formats, such as quizzes, games, and interactive scenarios, enhance staff participation and knowledge retention.
- Customization Options: KnowBe4 offers customisation options, allowing us to tailor our training content to our specific needs. This adaptability ensures that the training aligns with our organisation's security risks and requirements.
- The ability to control the phishing test mail headers on KnowBe4 that obviously identify them as coming from KnowBe4 and it makes these tests easy to circumvent. It is trivially easy to just make an outlook rule for "If mail header contains word 'KnowBe4' -> move to spam" and users never have to deal with these ever again.
- Easier to change campaign dates/duration without having the need to create a new one if an existing campaign is set to run at a particular period.
Great Training Product!
- Great training videos and questions
- visuals to help see who can improve or needs more help
- great information on how to spot scam emails and keep yourself and company safe
- It takes a while for visuals to update after changing information
- maybe add more report options
- make it easier to work with and change visuals/graphs
Great System for the Price
- When the assessments are completed we can determine the level of risk associated with the user.
- We can provide additional training based on the risk levels of users
- The training provides real world examples of how easy it is to experience a security breach and how to recognize them.
- Creating user ID's are a challenge if a user does not have a company email address. If the user ID could be created without a company email it would be more user friendly initially
KnowBe4 works in D83!
- Trains staff in real time
- Uses real world examples to train staff
- Has a variety of training modules
- Training that is geared toward our industry-Education
- Use language that is geared toward its audience- Teachers
- Have verification logs for staff who claim they actually passed a simulation, but got enrolled in remedial training.
Great product with lots of options for managers and users!
- Phishing simulations
- Phishing reporting
- Training
- Phishing report data
- Phishing report follow-up
- Focused searches for specific training
SAT from KB4
- language support
- reporting capabilities
- enduser portal
- excluding users that are long-term absent
- reporting capabilities eg who failed x trainings per department or country
Knowbe4 used in Europe
- Large offering of training modules
- Many with subtitles in Dutch
- Training modules are more USA market focussed, would like to see more european focussed training modules.
- Notso good suport for multiple domains setup.
KnowBe4 a great source for security awareness training materials
- Great variety of contents
- Easy to navigate platform
- Multi-language training modules
- Episode-like series training
- Downloadable multi-language SCORM functionality missing
- Seasonal training materials (New Year, Spring, Summer, Back to school,...) are few or non-existent
- "For you" recommendations based on library picks functionality missing
KnowBe4 is less appropriate for organizations with very specific cybersecurity needs as they might need tailored contents which is better to produce in-house or with a content creator agency.
KnowBe4 is an outstanding value and easy to use
- explains cyber topics understandably
- provides timely questions during training to reinforce learning
- provides outstanding phishing campaigns that are extremely easy to administer
- integration of the Phish Alert button in an easily accessible location in web Outlook and on mobile devices
- provide a multitude of small, short topics that can be consumed quickly and easily replacing the annual 20 to 40 minute sessions with many 2 to 4 minute snippets over the year.
KnowBe4
- gamification
- good selection of videos
- posters and artwork
- more shorter videos
- videos from the point of view of the attacker
- more games
Help Turn Your Users into Human Firewalls!
- Real World Examples - Many of the training modules show Kevin Mitnick actually gaining access to a machine showing how one click can allow a malicious actor access to a machine or network.
- Up-to-Date content - They are always adding new training and phishing examples.
- The ability to schedule training and phishing tests.
- More frequently updated phishing templates. Yes they are updated regularly, but I would like to see them updated with more frequency.
Some of the "less appropriate" things are having the funny landing pages (i.e. rick rolling someone when they click, etc.). We don't use them since they don't help us to drive our point home that security is something that everyone needs to take seriously, not just us in IT.
Something phishy about this email....
- Provides a variety of phishing templates. We can take a template and make adjustments to change the difficulty for our users.
- I don't know if this exists, but sending emails from our domain rather than a KnowBe4 Security Awareness Training email. Many users don't trust when they're told to do training that comes from outside.
The Benefits of Time-Saving Software
- Easy to use interface
- Manages the phishing test and reporting well
- Provides a fast, streamlined way to look at potentially malicious emails
- Maybe make it easier to find documentation, or maybe advertise what KnowBe4 Security Awareness Training can do but currently isn't
- The ratings for Phishing email templates sometimes have high stars for obviously fake emails
The training every business needs
- the phishing emails are setup very well. they strike the right balance of giving the signs of a phishing email but not being too obvious.
- some of the backend administration is very intuitive.
- the support is very good. they reach out consistently to make sure it's a good experience.
- some of the backend features aren't as intuitive as they should be.
- some of the reports could use some improvement.
KnowBe4 at a glance.
- Phishing Simulation.
- User Risk Scoring.
- Immediate Training on Phish Click.
- Engaging Training Content.
- Gamified Training.
- Group Training related content.
- Interactive simulations.
KnowBe4 Security Awareness Training - When you're serious about Security Awareness for your organization
- Raises awareness of different types of phishing emails used by bad actors
- Helps end-users identify phishing or malicious emails
- Reduces the number of helpdesk support tickets submitted from users accidentally falling victim to phishing emails
- Would like to see easier integration with Active Directory / Azure
- Would like to have better instructional direction for creating custom phishing material
- Would like to see a better, more up to date user interface ( modernize )
KnowBe4 Sec training
- Phishing and Social Engineering Attacks
- Human Error
- Ensuring customers that the data used is the most current based on industry trends.
Phishing Prevention and Detection: KnowBe4 is particularly effective in scenarios where organizations want to educate their employees to recognize and respond to phishing attacks. It can simulate real-world phishing attempts and teach employees to be vigilant, helping to reduce the risk of falling victim to phishing emails.
Less Appropriate Scenarios:
Resistance to Training: In scenarios where employees are resistant to security training or have a history of non-compliance, KnowBe4 may face challenges in changing their behavior, especially if the organizational culture does not support security awareness.