Have a phishing issue? Give PhishER a try!
We had a fairly serious phishing problem and needed to combine some awareness training along with simulated phishing and quarantine …
KnowBe4 PhishER
KnowBe4 PhishER
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- The KnowBe4 security awareness training, the Phish Alert Button, and simulated phishing are all tightly integrated, it's a "system" rather than ad hoc...
- #1 thing KnowBe4 needs to improve is using their PhishML to proactively find and quarantine phishing emails rather than only relying on the reactive c...
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What is KnowBe4 PhishER?
KnowBe4 offers PhishER as a simple and easy-to-use web-based platform with critical functionality that serves as a phishing emergency room to identify and respond to user-reported messages. With automatic prioritization for emails, PhishER helps InfoSec and Security Operations team cut through the…
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- Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricing-phisher
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- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
What is KnowBe4 PhishER?
PhishER is a platform for managing the high volume of potentially malicious email messages reported by users. With automatic prioritization of emails, PhishER aims to help InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.
PhishER is a web-based platform with critical worksteam functionality that serves as a phishing emergency room to identify and respond to user-reported messages. With PhishER, users are able to automate the workstream of 90% of reported emails that are not threats, freeing up incident response resources.
PhishER is available as a stand-alone product or as an optional add-on for KnowBe4 customers that want to automatically prioritize and manage potentially malicious messages that were reported through the KnowBe4 Phish Alert Button accurately and fast.
KnowBe4 PhishER Features
Incident Response Platforms Features
- Supported: Company-wide Incident Reporting
- Supported: Integration with Other Security Systems
- Supported: Centralized Dashboard
- Supported: Machine Learning to Prevent Incidents
- Supported: Live Response for Rapid Remediation
Additional Features
- Supported: Automatic Message Prioritization
KnowBe4 PhishER Screenshots
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KnowBe4 PhishER Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Frequently Asked Questions
What is KnowBe4 PhishER?
KnowBe4 offers PhishER as a simple and easy-to-use web-based platform with critical functionality that serves as a phishing emergency room to identify and respond to user-reported messages. With automatic prioritization for emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.
What are KnowBe4 PhishER's top competitors?
Cofense Triage, Infosec IQ, and Proofpoint Threat Response Auto-Pull are common alternatives for KnowBe4 PhishER.
What is KnowBe4 PhishER's best feature?
Reviewers rate Centralized Dashboard highest, with a score of 8.7.
Who uses KnowBe4 PhishER?
The most common users of KnowBe4 PhishER are from Mid-sized Companies (51-1,000 employees) and the Government Administration industry.
Reviews and Ratings
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April 19, 2022
Have a phishing issue? Give PhishER a try!
We had a fairly serious phishing problem and needed to combine some awareness training along with simulated phishing and quarantine capability and PhishER from KnowBe4 checked all the boxes.
- PhishER's connection to our O365 environment is good, it allows users to click the Phish Alert button to report a phish and this kicks off a back-end action that scans all users' inboxes and quarantines similar phishing emails it finds.
- The KnowBe4 security awareness training, the Phish Alert Button, and simulated phishing are all tightly integrated, it's a "system" rather than ad hoc solutions.
- #1 thing KnowBe4 needs to improve is using their PhishML to proactively find and quarantine phishing emails rather than only relying on the reactive click by a user. There's still a huge risk hole they are not filled by not providing this functionality.
September 14, 2021
Great for streamlining phishing response.
Currently KnowBe4 PhishER is being used across all departments within the organization. This has addressed the business problem of suspected phishing remediation. Through machine learning, integrations with VirusTotal, the PhishAlert button, and the ability to automatically respond to messages, we have drastically slashed the amount of time that analysts and end-users spend in phishing responses.
- Machine learning evaluation
- Automation of response
- Setting custom thresholds
- Quarantining messages before end-users read them
- Search inboxes for similar messages
- Custom rules can be bothersome to create
- Inability to log directly into PhishER, must go through main console first
- PhishRIP can require too much information when searching for similar messages
August 11, 2021
Time saver!
KnowBe4 is currently used throughout the organization. It helps us categorize and quarantine all threats that arrive in our users' email inboxes. By integrating KnowBe4 into our security infrastructure, we have found that it has saved us time and money. It helps us save time and allows us to focus on more important issues and projects.
- Machine learning
- Automating threat management
- Alert configuration
- Better integration to outlook
- Better explanations on email structure presentation
- More training available regarding email threat analysis
March 14, 2021
Added Security
KnowBe4 PhishER is that extra layer of protection for email threats. You are able to set up custom rules and actions to automatically sort out phishing attempts as well as set them to spam or clean. Being in an industry not known for tech savyness, this system has added that security blanket for us with phishing attempts.
- Automation.
- Easy of Use.
- Extra Security.
- Difficult to get set-up originally.
KnowBe4 PhishER is in addition to our KnowBe4 phishing email submission plugin that our users have on their Microsoft Outlook clients. This plugin allows them to submit suspected phishing messages directly to the network staff. They then will validate whether an email is in fact malicious or not. Unfortunately this step takes up alot of the time of the admin's and something was needed to reduce this. Enter the PhishER automatic scanning/recognition software. It takes the work out of doing it all by hand!
- Fast and easy
- Seamless for users and admins alike
- Automatically scans the majority of submissions from users
- First setup can be a bit complex
- Costs can be high if subscribing to all their services
- Cloud based is nice but you have to worry about sensitive info being submitted by users
As a KnowBe4 shop (Security Awareness Training and Phishing Outlook Plugin) getting the PhishER plugin was a no brainer. Basically it solves the problem of having to hand research every email that users submit as suspected phishing. This tool does the heavy lifting by analyzing and reporting on only the few emails that need our attention.
- Cloud web interface requires no client to be installed
- Good response from support when issues crop up
- LDAP integration to import all your users in one shot
- Recurring pricing for licensing is on the higher end
- More phishing tools available to the user could help save IT staff time
- A tool to run suspected files in a virtual environment is needed
We are already using KnowBe4 Security Training, and after some time we decided to add the KnowBe4 PhishER tool to be able to automatically get users' phishing email submissions scanned and sorted. It solves the problem of having to go through each of the users' submitted emails on their own and saves us a lot of time.
- As an add-on to KnowBe4's Outlook plug-in, it can simplify researching phishing messages.
- It has saved hours of time on our help desk and staff researching emails.
- It takes human error out of the mix when researching messages.
- It seems a lot of new messages are not categorized yet so newer phishing messages may have to be hand checked.
- As an add-on to our existing KnowBe4 products, it was a good deal but on its own is expensive.
- The interface is nice but makes it tough to get low-level detailed info.