KnowBe4 PhishER Reviews

15 Ratings
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Score 9.3 out of 100

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Reviews (1-4 of 4)

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March 14, 2021
JAMIE RISSKY | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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KnowBe4 PhishER is that extra layer of protection for email threats. You are able to set up custom rules and actions to automatically sort out phishing attempts as well as set them to spam or clean. Being in an industry not known for tech savyness, this system has added that security blanket for us with phishing attempts.
  • Automation.
  • Easy of Use.
  • Extra Security.
  • Difficult to get set-up originally.
It has been such a great addition to our systems and is really good with tracking CEO spoof and other common threats. Most everything users report is actually just spam, but I can create rules to automatically filter those and only show me the bigger potential issues that we may see.
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January 09, 2021
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
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KnowBe4 PhishER is in addition to our KnowBe4 phishing email submission plugin that our users have on their Microsoft Outlook clients. This plugin allows them to submit suspected phishing messages directly to the network staff. They then will validate whether an email is in fact malicious or not. Unfortunately this step takes up alot of the time of the admin's and something was needed to reduce this. Enter the PhishER automatic scanning/recognition software. It takes the work out of doing it all by hand!
  • Fast and easy
  • Seamless for users and admins alike
  • Automatically scans the majority of submissions from users
  • First setup can be a bit complex
  • Costs can be high if subscribing to all their services
  • Cloud based is nice but you have to worry about sensitive info being submitted by users
Highly recommended if you're using the other KnowBe4 tools as this really can save staff all kinds of time. Would recommend this to anyone using the automated phishing plugin for their users. If you can fit it into the security budget its totally worth its asking price. The company has a deep background of email security and the like.
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January 09, 2021
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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As a KnowBe4 shop (Security Awareness Training and Phishing Outlook Plugin) getting the PhishER plugin was a no brainer. Basically it solves the problem of having to hand research every email that users submit as suspected phishing. This tool does the heavy lifting by analyzing and reporting on only the few emails that need our attention.
  • Cloud web interface requires no client to be installed
  • Good response from support when issues crop up
  • LDAP integration to import all your users in one shot
  • Recurring pricing for licensing is on the higher end
  • More phishing tools available to the user could help save IT staff time
  • A tool to run suspected files in a virtual environment is needed
We all know that our users are really our first line of defense against hackers. And since our email filters are not able to catch the newest phishing messages, our users are really tasked with determining whats safe and whats not. With KnowBe4 training, you can get them educated but there are many times the user will need to submit suspected messages. With PhishER now we can save hours each day trying to determine if something is legit or not.
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January 08, 2021
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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We are already using KnowBe4 Security Training, and after some time we decided to add the KnowBe4 PhishER tool to be able to automatically get users' phishing email submissions scanned and sorted. It solves the problem of having to go through each of the users' submitted emails on their own and saves us a lot of time.
  • As an add-on to KnowBe4's Outlook plug-in, it can simplify researching phishing messages.
  • It has saved hours of time on our help desk and staff researching emails.
  • It takes human error out of the mix when researching messages.
  • It seems a lot of new messages are not categorized yet so newer phishing messages may have to be hand checked.
  • As an add-on to our existing KnowBe4 products, it was a good deal but on its own is expensive.
  • The interface is nice but makes it tough to get low-level detailed info.
Almost every organization has problems with security and phishing emails, so if you've got users getting those emails, then this product is for you. Having to check into and respond to every user-submitted phishing message can sometime require a full-time employee, but this product makes it much easier and faster while saving time.
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KnowBe4 PhishER Scorecard Summary

What is KnowBe4 PhishER?

KnowBe4 offers PhishER as a simple and easy-to-use web-based platform with critical functionality that serves as a phishing emergency room to identify and respond to user-reported messages. With automatic prioritization for emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.
Categories:  Security Analytics

KnowBe4 PhishER Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is KnowBe4 PhishER?

KnowBe4 offers PhishER as a simple and easy-to-use web-based platform with critical functionality that serves as a phishing emergency room to identify and respond to user-reported messages. With automatic prioritization for emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

Who uses KnowBe4 PhishER?

The most common users of KnowBe4 PhishER are from Mid-size Companies and the Government Administration industry.