Overview
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- The KnowBe4 security awareness training, the Phish Alert Button, and simulated phishing are all tightly integrated, it's a "system" rather than ad hoc...
- #1 thing KnowBe4 needs to improve is using their PhishML to proactively find and quarantine phishing emails rather than only relying on the reactive c...
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Product Details
What is KnowBe4 PhishER?
PhishER is a platform for managing the high volume of potentially malicious email messages reported by users. With automatic prioritization of emails, PhishER aims to help InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.
PhishER is a web-based platform with critical worksteam functionality that serves as a phishing emergency room to identify and respond to user-reported messages. With PhishER, users are able to automate the workstream of 90% of reported emails that are not threats, freeing up incident response resources.
PhishER is available as a stand-alone product or as an optional add-on for KnowBe4 customers that want to automatically prioritize and manage potentially malicious messages that were reported through the KnowBe4 Phish Alert Button accurately and fast.
KnowBe4 PhishER Features
Incident Response Platforms Features
- Supported: Company-wide Incident Reporting
- Supported: Integration with Other Security Systems
- Supported: Centralized Dashboard
- Supported: Machine Learning to Prevent Incidents
- Supported: Live Response for Rapid Remediation
Additional Features
- Supported: Automatic Message Prioritization
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KnowBe4 PhishER Technical Details
Deployment Types | SaaS |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
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Reviews and Ratings
Reviews
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Have a phishing issue? Give PhishER a try!
- PhishER's connection to our O365 environment is good, it allows users to click the Phish Alert button to report a phish and this kicks off a back-end action that scans all users' inboxes and quarantines similar phishing emails it finds.
- The KnowBe4 security awareness training, the Phish Alert Button, and simulated phishing are all tightly integrated, it's a "system" rather than ad hoc solutions.
- #1 thing KnowBe4 needs to improve is using their PhishML to proactively find and quarantine phishing emails rather than only relying on the reactive click by a user. There's still a huge risk hole they are not filled by not providing this functionality.
Great for streamlining phishing response.
- Machine learning evaluation
- Automation of response
- Setting custom thresholds
- Quarantining messages before end-users read them
- Search inboxes for similar messages
- Custom rules can be bothersome to create
- Inability to log directly into PhishER, must go through main console first
- PhishRIP can require too much information when searching for similar messages
Time saver!
- Machine learning
- Automating threat management
- Alert configuration
- Better integration to outlook
- Better explanations on email structure presentation
- More training available regarding email threat analysis
Added Security
- Automation.
- Easy of Use.
- Extra Security.
- Difficult to get set-up originally.
- Fast and easy
- Seamless for users and admins alike
- Automatically scans the majority of submissions from users
- First setup can be a bit complex
- Costs can be high if subscribing to all their services
- Cloud based is nice but you have to worry about sensitive info being submitted by users
- Cloud web interface requires no client to be installed
- Good response from support when issues crop up
- LDAP integration to import all your users in one shot
- Recurring pricing for licensing is on the higher end
- More phishing tools available to the user could help save IT staff time
- A tool to run suspected files in a virtual environment is needed
- As an add-on to KnowBe4's Outlook plug-in, it can simplify researching phishing messages.
- It has saved hours of time on our help desk and staff researching emails.
- It takes human error out of the mix when researching messages.
- It seems a lot of new messages are not categorized yet so newer phishing messages may have to be hand checked.
- As an add-on to our existing KnowBe4 products, it was a good deal but on its own is expensive.
- The interface is nice but makes it tough to get low-level detailed info.