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KnowBe4 Security Awareness Training

KnowBe4 Security Awareness Training

Overview

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness and compliance training and simulated social engineering platform. It is used by organizations worldwide to strengthen their security culture and reduce human risk. The platform includes a comprehensive suite of awareness and compliance training,ā€¦

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Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

18 videos

KnowBe4 Review: KnowBe4 Allows Security Training To Be Customized & Shared Online
04:19
KnowBe4 Review: Network Engineer Is Confident In the Preventive Elements of KnowBe4
04:04
KnowBe4 Review: Security Analyst Finds End-User Success With Security User Awareness Training
02:58
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Pricing

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Silver

$0.90

Cloud
per month (billed annually) per seat

Gold

$1.05

Cloud
per month (billed annually) per seat

Platinum

$1.20

Cloud
per month (billed annually) per seat

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricingā€¦

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.9
Avg 8.3

Security Awareness Training

Common features of security awareness training products.

8.2
Avg 8.2
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Product Details

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness and compliance training and simulated social engineering platform. It is used by organizations worldwide to strengthen their security culture and reduce human risk.


The platform includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, and crowdsourced anti-phishing defense. With content in 35+ languages, KnowBe4 provides an always-fresh library of engaging content to strengthen an organization's human firewall.


KnowBe4 provides:

  • Baseline testing to assess the Phish-Proneā„¢ Percentage of users through a free simulated phishing attack

  • Fully automated simulated phishing attacks, using thousands of customizable templates with unlimited usage

  • AI-Driven phishing and training recommendations based on your users' phishing and training history

  • Enterprise strength reporting, showings stats and graphs for both training and phishing, ready for management




KnowBe4 Security Awareness Training Features

Security Awareness Training Features

  • Supported: Training Content Library
  • Supported: Multilingual Training Content
  • Supported: Training Gamification
  • Supported: Industry-Specific Security Training
  • Supported: Individualized Security Training Plans
  • Supported: Phishing Simulations
  • Supported: Security Reporting
  • Supported: Integration with Security Tech Stack

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability
  • Supported: Multi-factor authentication

Additional Features

  • Supported: Training library with always-fresh content
  • Supported: AI-driven phishing and training recommendations
  • Supported: User provisioning via Active Directory or SCIM integration
  • Supported: SSO/SAML Integration included across all subscription levels
  • Supported: Brandable content
  • Supported: Upload own content in KnowBe4 LMS
  • Supported: Skills-based and security culture surveys
  • Supported: Full randomization of phishing simulations
  • Supported: Single platform to manage training, phishing, and reporting
  • Supported: A dedicated customer success manager for every customer
  • Supported: Risk scoring by employee, group, and the whole organization
  • Supported: Social engineering indicators showing hidden red flags missed within an email
  • Supported: Integration with PhishER: PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign
  • Supported: An integration with SecurityCoach delivers real-time coaching in response to risky end user security behavior

KnowBe4 Security Awareness Training Screenshots

Screenshot of The Phishing Dashboard 
Displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of Virtual Risk Officerā„¢
The Virtual Risk Officer functionality helps identify risk to support data-driven decisions about a security awareness plan.Screenshot of Library of security awareness training content. KnowBe4 partners with The Security Awareness Company, Popcorn Training, exploqii, Twist & Shout, El Pescador, CLTRe, Saya University, and MediaPRO.Screenshot of a Library of security awareness training content. KnowBe4 partners with The Security Awareness Company, Popcorn Training, exploqii, Twist & Shout, El Pescador, CLTRe, Saya University, and MediaPRO.

KnowBe4 Security Awareness Training Video

KnowBe4 Security Awareness Training Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesArabic, Chinese (Cantonese) - Traditional, Chinese (Mandarin) - Simplified, Chinese (Mandarin) - Traditional, Czech, Danish, Dutch, English (Australia), English (Great Britain), English (United States), Finnish, French (Europe), French (Canada), German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese (Europe), Romanian, Russian, Spanish (Europe), Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese

KnowBe4 Security Awareness Training Downloadables

Frequently Asked Questions

Cofense PhishMe, Infosec IQ, and Proofpoint Security Awareness Training are common alternatives for KnowBe4 Security Awareness Training.

Reviewers rate Phishing Simulations highest, with a score of 9.4.

The most common users of KnowBe4 Security Awareness Training are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1066)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Notifications for Assigned Trainings: Users have appreciated the helpful notifications for assigned trainings, finding them valuable in tracking required modules and staying up-to-date on essential learning tasks. These timely reminders ensure users do not miss important training deadlines.

Interactive Learning Experience: Reviewers have highlighted the interactive elements of KnowBe4's training as engaging and memorable, enhancing user retention of crucial cybersecurity concepts and best practices. The interactive features make the training sessions more enjoyable and effective.

Comprehensive Content Coverage: Customers have praised KnowBe4 for offering comprehensive content on a wide range of cybersecurity threats like phishing attacks, social engineering tactics, and malware risks, demonstrating a commitment to thorough security education. The detailed coverage helps users understand various threats comprehensively.

Challenges in Training Module Assignment: Users have faced difficulties assigning relevant training modules to different employee types, with some expressing frustration over the non-intuitive process.

Reporting Metrics and Safe Emails Issues: Several users have reported challenges in obtaining accurate statistics from email gateway campaigns and a need for better-defined reporting metrics. Additionally, there is dissatisfaction with the removal of safe emails from PhishER.

Bugs Impacting Training Completion Logging: Users have encountered bugs where completed training was not correctly logged, highlighting issues that restrict uploading SCORM content such as file size limitations and quiz word count restrictions.

Setting up AD Sync and Industry-specific Training Needs: Users face challenges in setting up AD sync, modifying monthly phishing results, and express a desire for more industry-tailored training modules to meet specific sector requirements.

Reviews

(1-25 of 411)
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Best product for KnowBe4 Security Awareness Training

Rating: 10 out of 10
July 25, 2024
Verified User
Vetted Review
Verified User
KnowBe4 Security Awareness Training
2 years of experience
KnowBe4 Security Awareness Training has a lot of good features that Mimecast was missing.
Mimecast does not have a proper inventory of videos like KnowBe4 Security Awareness Training.
Mimecast does not have animation based videos. Most of the users of my company like animated videos because it is east to understand.
Like KnowBe4 Security Awareness Training, Mimecast do not have a proper phishing test setup and you cannot test your end users on a phishing campaign.
KnowBe4 Security Awareness Training has games and quizzes of high quality that Mimecast was missing.
With the help of Kevin Mitnick videos, KnowBe4 Security Awareness Training has an edge in technical vides over any other vendor.
With the awareness training, KnowBe4 has other products like PhishER and Security Coach that help us to improve overall security.
The customer support of KnowBe4 is excellent.

The Best Security Awareness Training Platform - KnowBe4 Security Awareness Training

Rating: 10 out of 10
July 23, 2024
Verified User
Vetted Review
Verified User
KnowBe4 Security Awareness Training
1 year of experience
Initially we were using Mimecast Awareness Training. Mimecast was totally different from KnowBe4 Security Awareness Training. They do not have a proper setup for the awareness training. The training video quality and category was very poor. In Mimecast, you will get only human based training, no animated training is available for the users. They do not have proper topics to train the users. They do not have a phishing campaign category to test the users understanding. They do not have a proper setup of training campaigns as well. you cannot launch the same training to more than one groups until you do not delete the first training from the other group.

KnowBe4 Security Awareness Training - Exceptional and modern training for your users!

Rating: 10 out of 10
July 18, 2024
Verified User
Vetted Review
Verified User
KnowBe4 Security Awareness Training
4 years of experience
KnowBe4 Security Awareness Training's console is self service so we have all of the control on the content while Arctic Wolf is Managed so this takes the workload off of the corporation for scheduling. However, I appreciate the ability to evaluate the security awareness content to be provided to our end users. Considering KnowBe4 Security Awareness Training is the leader in this space it was an easy decision.

KnowBe4 Security Awareness Training is a solid platform that does what you need it to do without much hassle or complexity!

Rating: 10 out of 10
July 18, 2024
Verified User
Vetted Review
Verified User
KnowBe4 Security Awareness Training
3 years of experience
They're all pretty similar in my opinion, but KnowBe4 Security Awareness Training is the most user-friendly from what I've seen. The reporting is also a little bit better from KnowBe4 Security Awareness Training.

Great product

Rating: 9 out of 10
July 18, 2024
Verified User
Vetted Review
Verified User
KnowBe4 Security Awareness Training
2 years of experience
KnowBe4 Security Awareness Training has many more features and capabilities than defender does, albeit defender does more overall but for phishing and end user training KnowBe4 Security Awareness Training takes the cake.

User awareness done connrectly

Rating: 10 out of 10
July 12, 2024
Verified User
Vetted Review
Verified User
KnowBe4 Security Awareness Training
2 years of experience
Although Cofense was a good product, years of limited updates of any substance caused us to look into additional products. We have reduced our time of needing to review phishing emails by almost 90%. For example, 800 messages delivered into our phishing platform resulted in 650 messages being automatically resolved and only about 150 needing manual review.

KnowBe4 - The best tool you use to train your users on cyber security

Rating: 10 out of 10
May 30, 2024
Verified User
Vetted Review
Verified User
KnowBe4 Security Awareness Training
3 years of experience
Knowbe4 overall has more functionality than the competition. The other items out there simply send some emails and monitor, but not to the extend this application does. That and the level of customer service you get, is FAR above the industry standard in this area. I've never once had an issue with anything that couldn't be solved by support.

KnowBe4

Rating: 9 out of 10
May 30, 2024
Verified User
Vetted Review
Verified User
KnowBe4 Security Awareness Training
1 year of experience
Main reason was for the phishing simulation content, not all users get the same content, the content goes out at different times on different days and the targeted phishing element. The training content is also great and very intuitive with videos / games and you can create targeted training campaigns for the users that fail the previous campaign.

KnowBe4 is a great tool for all areas of security awareness and compliance training

Rating: 8 out of 10
May 30, 2024
Verified User
Vetted Review
Verified User
KnowBe4 is easy to integrate with AD and Outlook so onboarding and off boarding users is easy.
The reporting, training, and templates are varied and easily changed to tailor to our business.
PhishMe is strictly a security training and reporting tool, while KnowBe4 includes other items that are helpful to any business, large or small.

Knowbe4 is a great training tool

Rating: 10 out of 10
May 26, 2024
RF
Vetted Review
Verified User
KnowBe4 Security Awareness Training
4 years of experience
Proofpoint has a more streamlined product that tries to do to many things where Knowbe4 is a more specialized tool focusing on security awareness training without all the other IT tools and data. It's like they say you can be a jack of all trades but a master at none. Knowbe4 is a master at its core focus.
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