KnowBe4 User Management
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Starting at $0.90 per month (billed annually) per seat
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What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness and compliance training and simulated social engineering platform. It is used by organizations worldwide to strengthen their security culture and reduce human risk. The platform includes a comprehensive suite of awareness and compliance training,…
Learn from top reviewers
Great software for all training needs. Plus the PAB is a great tool!
Rating: 9 out of 10
August 9, 2024KnowBe4 Security Awareness Training makes training our employees on HR and IT subjects super easy. The layout and tracking helps us to keep on top of where our employees are o...
Jeremy Hommowun, CTS
Program Manager - Information Technology
Educational Technology Manager
Illinois College
4 years of experienceKnowBe4 Security Awareness Training living up to its name and training staff prone to phishing attacks
Rating: 7 out of 10
July 29, 2024To train our staff, faculty and students about phishing threats and cyber security awareness to protect our banking transactions that students and our procurement staff make f...
Humayoon Khan
Team Lead - Information Technology
Team Lead Cyber Security
Lahore University of Management Sciences (LUMS)
2 years of experienceBest product for KnowBe4 Security Awareness Training
Rating: 10 out of 10
July 25, 2024We use KnowBe4 Security Awareness Training in our organization to provide company-wide security awareness training to all of our employees. We generally provide training on so...
Verified user
Engineer
2 years of experienceKnowBe4 Security Awareness Training Review
Rating: 10 out of 10
July 23, 2024We use KnowBe4 Security Awareness Training to train users monthly for real world scenarios. This product addresses the issue of a lack of security awareness with our uses. Usi...
Verified user
Employee
3 years of experienceThe Best Security Awareness Training Platform - KnowBe4 Security Awareness Training
Rating: 10 out of 10
July 23, 2024We have purchased KnowBe4 Security Awareness Training for the purpose of Security awareness training. We have purchased the Diamond subscription for all of our users and we go...
Verified user
Engineer
1 year of experienceVerified user
Engineer
3 years of experienceKnowBe4 Security Awareness Training Review
Rating: 8 out of 10
July 19, 2024We use the product to raise awareness and increase the security maturity of employees within the company.We are still at the beginning, so we use a lot regarding the level of ...
KnowBe4 Security Awareness Training
Rating: 8 out of 10
July 19, 2024We use KnowBe4 for Phishing campaigns, Security Awareness training campaigns, PhishER, etc. Helps us provide training to our corporate and store level users in a quick and con...
Verified user
Analyst
2 years of experienceKnowBe4 Security Awareness Training - Exceptional and modern training for your users!
Rating: 10 out of 10
July 18, 2024We have been utilizing KnowBe4 Security Awareness Training for several years now to deliver security awareness training to our end users. This has helped us close the gap on p...
Verified user
Professional
4 years of experienceA necessary tool to raise End User Awareness
Rating: 10 out of 10
July 18, 2024The quarterly training we assign to our userbase has been instrumental in raising the bar for our end users awareness. Social engineering keeps coming no matter how many count...
Verified user
Director
7 years of experienceKnowBe4 Security Awareness Training Review
Rating: 10 out of 10
July 18, 2024We use KnowBe4 Security Awareness Training for our annual security training for all employees, introductory training for new hires and monthly scheduled phishing campaigns. We...
Tom Richardson
Director - Information Technology
Director of Information Technology
Houchens Insurance Group
5 years of experienceGreat product but need more variety in training module and more technical assistance by KnowBe4 SMEs
Rating: 9 out of 10
July 18, 2024We use 1. the KnowBe4 Security Awareness Training interactive training modules by sending SAT training campaigns to all users annually or quarterly;2. the KnowBe4 Security Awa...
Verified user
Consultant
3 years of experienceKnowBe4 Security Awareness Training is a solid platform that does what you need it to do without much hassle or complexity!
Rating: 10 out of 10
July 18, 2024We use the security awareness training for our corporate and clinic users to ensure that they maintain a certain minimum level of cybersecurity knowledge. This reduces our ove...
Verified user
Director
3 years of experienceMost Versatile Training Platform Out There
Rating: 9 out of 10
July 18, 2024We utilize their simulated phishing campaigns, KnowBe4 Security Awareness Training PhishER suspicious email reporting, and the training platform for module distribution and tr...
Verified user
Analyst
3 years of experienceKnowBe4 Security Awareness Training is great!
Rating: 9 out of 10
July 18, 2024We use KnowBe4 Security Awareness Training as our primary phishing training solution. As phishing is the most likely source of a security incident it is important to have a st...
Verified user
Director
10 years of experience
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How KnowBe4 Security Awareness Training Differs From Its Competitors
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Video Reviews
18 videos
KnowBe4 Review: KnowBe4 Allows Security Training To Be Customized & Shared Online
04:19
KnowBe4 Review: Network Engineer Is Confident In the Preventive Elements of KnowBe4
04:04
KnowBe4 Review: Security Analyst Finds End-User Success With Security User Awareness Training
02:58
Pricing
Silver
$0.90
Cloud
per month (billed annually) per seat
Gold
$1.05
Cloud
per month (billed annually) per seat
Platinum
$1.20
Cloud
per month (billed annually) per seat
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For the latest information on pricing, visithttps://www.knowbe4.com/pricing…
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What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness and compliance training and simulated social engineering platform. It is used by organizations worldwide to strengthen their security culture and reduce human risk.
The platform includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, and crowdsourced anti-phishing defense. With content in 35+ languages, KnowBe4 provides an always-fresh library of engaging content to strengthen an organization's human firewall.
KnowBe4 provides:
Baseline testing to assess the Phish-Prone™ Percentage of users through a free simulated phishing attack
Fully automated simulated phishing attacks, using thousands of customizable templates with unlimited usage
AI-Driven phishing and training recommendations based on your users' phishing and training history
Enterprise strength reporting, showings stats and graphs for both training and phishing, ready for management
KnowBe4 Security Awareness Training Features
Security Awareness Training Features
- Supported: Training Content Library
- Supported: Multilingual Training Content
- Supported: Training Gamification
- Supported: Industry-Specific Security Training
- Supported: Individualized Security Training Plans
- Supported: Phishing Simulations
- Supported: Security Reporting
- Supported: Integration with Security Tech Stack
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
- Supported: Multi-factor authentication
Additional Features
- Supported: Training library with always-fresh content
- Supported: AI-driven phishing and training recommendations
- Supported: User provisioning via Active Directory or SCIM integration
- Supported: SSO/SAML Integration included across all subscription levels
- Supported: Brandable content
- Supported: Upload own content in KnowBe4 LMS
- Supported: Skills-based and security culture surveys
- Supported: Full randomization of phishing simulations
- Supported: Single platform to manage training, phishing, and reporting
- Supported: A dedicated customer success manager for every customer
- Supported: Risk scoring by employee, group, and the whole organization
- Supported: Social engineering indicators showing hidden red flags missed within an email
- Supported: Integration with PhishER: PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign
- Supported: An integration with SecurityCoach delivers real-time coaching in response to risky end user security behavior
KnowBe4 Security Awareness Training Screenshots
KnowBe4 Security Awareness Training Video
Watch KnowBe4 Overview
KnowBe4 Security Awareness Training Integrations
KnowBe4 Security Awareness Training Competitors
KnowBe4 Security Awareness Training Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | Arabic, Chinese (Cantonese) - Traditional, Chinese (Mandarin) - Simplified, Chinese (Mandarin) - Traditional, Czech, Danish, Dutch, English (Australia), English (Great Britain), English (United States), Finnish, French (Europe), French (Canada), German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese (Europe), Romanian, Russian, Spanish (Europe), Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese |
KnowBe4 Security Awareness Training Downloadables
Frequently Asked Questions
Cofense PhishMe, Infosec IQ, and Proofpoint Security Awareness Training are common alternatives for KnowBe4 Security Awareness Training.
Reviewers rate Phishing Simulations highest, with a score of 9.4.
The most common users of KnowBe4 Security Awareness Training are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(1065)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Notifications for Assigned Trainings: Users have appreciated the helpful notifications for assigned trainings, finding them valuable in tracking required modules and staying up-to-date on essential learning tasks. These timely reminders ensure users do not miss important training deadlines.
Interactive Learning Experience: Reviewers have highlighted the interactive elements of KnowBe4's training as engaging and memorable, enhancing user retention of crucial cybersecurity concepts and best practices. The interactive features make the training sessions more enjoyable and effective.
Comprehensive Content Coverage: Customers have praised KnowBe4 for offering comprehensive content on a wide range of cybersecurity threats like phishing attacks, social engineering tactics, and malware risks, demonstrating a commitment to thorough security education. The detailed coverage helps users understand various threats comprehensively.
Challenges in Training Module Assignment: Users have faced difficulties assigning relevant training modules to different employee types, with some expressing frustration over the non-intuitive process.
Reporting Metrics and Safe Emails Issues: Several users have reported challenges in obtaining accurate statistics from email gateway campaigns and a need for better-defined reporting metrics. Additionally, there is dissatisfaction with the removal of safe emails from PhishER.
Bugs Impacting Training Completion Logging: Users have encountered bugs where completed training was not correctly logged, highlighting issues that restrict uploading SCORM content such as file size limitations and quiz word count restrictions.
Setting up AD Sync and Industry-specific Training Needs: Users face challenges in setting up AD sync, modifying monthly phishing results, and express a desire for more industry-tailored training modules to meet specific sector requirements.
Reviews
(1-25 of 546)Companies can't remove reviews or game the system. Here's why
Great software for all training needs. Plus the PAB is a great tool!
Rating: 9 out of 10
August 09, 2024
JH
Vetted Review
Verified User
4 years of experience
Phishing test results, as well a shaving e ability to track how many times a user has fallen victim to these tests.
KnowBe4 Security Awareness Training living up to its name and training staff prone to phishing attacks
Rating: 7 out of 10
July 29, 2024
HK
Vetted Review
Verified User
2 years of experience
Most important metric is how many users click a phishing link, how many report it and how many eventually end up entering their info on the phishing page. This really helps us detect people that need to be trained more to be protected.
Best product for KnowBe4 Security Awareness Training
Rating: 10 out of 10
July 25, 2024
Verified User
Vetted Review
Verified User
2 years of experience
KnowBe4 Security Awareness Training provides reports on multiple aspects like training completion status, phishing campaign user's phish prone percentage status, personal report of users like which user have completed how many number of trainings and on how much test campaign he/she failed. Apart from that, we have focused on Training Activity Report, Group and user report cards, Phishing Activity report, Risk score report, Training status report by campaign, Failure type report, and training status overview report, etc.
KnowBe4 Security Awareness Training Review
Rating: 10 out of 10
July 23, 2024
Verified User
Vetted Review
Verified User
3 years of experience
Data to show learning is happening
Data to show who has completed training
Data to show who has completed training
The Best Security Awareness Training Platform - KnowBe4 Security Awareness Training
Rating: 10 out of 10
July 23, 2024
Verified User
Vetted Review
Verified User
1 year of experience
We use the report section to see the overall progress of the training. The security awareness training report (training campaign report) we see on weekly basis to see the overall growth or deduction in the training. After the launch of phishing test, we use the report to see how many people have fall on this phishing test and this is called phish pron percentage. Apart from this, we monitor the number of Phish Alert button installed on end user devices, risk score report as well. The risk score report is very important for us as with this report we can see the overall risk to the organization and on this basis, we can modify our training plans.
Review
Rating: 7 out of 10
July 19, 2024
Verified User
Vetted Review
Verified User
3 years of experience
Training and phishing metrics are reported on weekly, using the reports from the site.
KnowBe4 Security Awareness Training Review
Rating: 8 out of 10
July 19, 2024
TD
Vetted Review
Verified User
2 years of experience
Metrics with the ability to visualize user progress
KnowBe4 Security Awareness Training
Rating: 8 out of 10
July 19, 2024
Verified User
Vetted Review
Verified User
2 years of experience
We have not been able to utilize reporting but are looking into using it.
KnowBe4 Security Awareness Training - Exceptional and modern training for your users!
Rating: 10 out of 10
July 18, 2024
Verified User
Vetted Review
Verified User
4 years of experience
Understanding how our users are progressing is important to understand the effectiveness of our training campaigns and phishing simulations. There are various reports available in graphs, and list formats that can help identify your phish prone users and help to improve your overall campaign effectiveness.Overall our phish prone percentage is important to us.
A necessary tool to raise End User Awareness
Rating: 10 out of 10
July 18, 2024
Verified User
Vetted Review
Verified User
7 years of experience
We need overall statistics on failure rates and types of simulated phishing email campaigns.
KnowBe4 Security Awareness Training Review
Rating: 10 out of 10
July 18, 2024
TR
Vetted Review
Verified User
5 years of experience
Monthly phishing campaign reporting.
Great product but need more variety in training module and more technical assistance by KnowBe4 SMEs
Rating: 9 out of 10
July 18, 2024
Verified User
Vetted Review
Verified User
3 years of experience
We are OK with the current metrics
KnowBe4 Security Awareness Training is a solid platform that does what you need it to do without much hassle or complexity!
Rating: 10 out of 10
July 18, 2024
Verified User
Vetted Review
Verified User
3 years of experience
Overall scores for the entire organization and individual metrics, also failure rates per user.
Most Versatile Training Platform Out There
Rating: 9 out of 10
July 18, 2024
Verified User
Vetted Review
Verified User
3 years of experience
Our most important metric is our PhishProne percentage. I have created custom reports for finding our training completion rate and security culture that are key to developing our training program and security posture. The recent modification to how the template reports are organized and generated have made it much easier to utilize.
KnowBe4 Security Awareness Training is great!
Rating: 9 out of 10
July 18, 2024
Verified User
Vetted Review
Verified User
10 years of experience
phish prone, clicks
My experience in using KnowBe4 Security Awareness Training
Rating: 10 out of 10
July 18, 2024
MP
Vetted Review
Verified User
7 years of experience
We mainly use the Reports to group users who fail multiple phishing campaigns within a given timeframe. We also use smart groups to assign training to users based on set criteria.
Great product
Rating: 9 out of 10
July 18, 2024
Verified User
Vetted Review
Verified User
2 years of experience
phish prone percentage, and detecting repeat clickers in campaigns to better let us direct training.
You need to build the KnowBe4(for) being compromised
Rating: 10 out of 10
July 17, 2024
Verified User
Vetted Review
Verified User
5 years of experience
The one time offenders, repeated offenders as well as those failing to complete the training. The ability to map the offenders with those that haven't completed the training is something the executive management appreciated a lot!
Great solution for organisations
Rating: 10 out of 10
July 17, 2024
Verified User
Vetted Review
Verified User
5 years of experience
Security dashboard with our performance and industry benchmarks
User awareness done connrectly
Rating: 10 out of 10
July 12, 2024
Verified User
Vetted Review
Verified User
2 years of experience
the most important aspect to us revolves around Risk score and the improvement month over month for our program
Best Training Solution you will ever buy
Rating: 10 out of 10
July 05, 2024
KH
Vetted Review
Verified User
2 years of experience
we rely on the executive report to give the board monthly update of user awareness
KnowBe4 Security Awareness Training has great training for IT
Rating: 10 out of 10
May 31, 2024
Verified User
Vetted Review
Verified User
2 years of experience
We like to look at our Completion records and weigh them against employees failing the fake attacks we send out then provide additional training based on the percentage or send out refresher courses for the individuals who failed.
KnowBe4 transforms your entire security culutre!
Rating: 10 out of 10
May 30, 2024
Verified User
Vetted Review
Verified User
3 years of experience
We track historical failure rates and email reporting rates. These are the best results for interpreting your organization's performance and justifying the ROI of the services provided.
KnowBe4 Security Awareness at its finest
Rating: 9 out of 10
May 30, 2024
LE
Vetted Review
Verified User
8 years of experience
We use the executive reports for our board as they provide a great overview of the organization as a whole and we utilize training specific reports for our department heads to provide visibility on areas of improvement.
KnowBe4 - The best tool you use to train your users on cyber security
Rating: 10 out of 10
May 30, 2024
Verified User
Vetted Review
Verified User
3 years of experience
For metrics, the dashboard is pretty awesome to start with. You can see your risk score, user prone percentage, and many other factors. These are great to see over time. We have dropped significantly and are below industry standard in most areas. Reporting is great too; it allows you to dump all that data to files for execs.