KnowBe4 Security Awareness Training

KnowBe4 Security Awareness Training

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Top Rated
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Score 9.0 out of 10
Top Rated
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KnowBe4 Security Awareness Training

Overview

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness training and simulated phishing platform used by more than 50,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness...

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Recent Reviews

Review of KnowBe4 Phishing

8 out of 10
January 24, 2023
The company utilizes KnowBe4 primarily for phishing simulations, on a monthly basis, to the entire employee base. We use this to test and …
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Very good training.

10 out of 10
January 23, 2023
Retraining staff when they fail to phish. Yearly cybersecurity training. If a user fails a phishing test, they are given remedial training …
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An admin's perspective

6 out of 10
January 18, 2023
KB4 (as we know it) has become our de-facto training program, helping us to meet our Federal Contract requirements as well offering …
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How KnowBe4 Security Awareness Training Differs From Its Competitors

KnowBe4 Training Content

Unfortunately, at our tier - we are not provided access to the majority of the training content. That is an additional cost. We utilize the Phishing Simulations and testing, but have opted to create our own in-house training content due to the price increase.
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KnowBe4 Reporting

I am not a fan of how our "Risk Score" and our "Industry Benchmark Data" is tied to training - specifically and only with the training provided by KnowBe4. I think more detailed Industry Benchmark metrics would be a good improvement. We primarily focus on our "Phish Prone" percentage on a …
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KnowBe4 Reporting

Status reports enrollments, completions, time spent all have become key indicators of the skills and knowledge of our workforce
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KnowBe4 Training Content

To avoid a negative "here we go again" way of thinking, we are always looking for new materials that we can use in our Security Awareness Program, which is why we added the KnowBe4 Security Awareness Training materials to our awareness program. We will have to wait a year to see if KnowBe4 …
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KnowBe4 User Management

We already have a Learning Management System implemented called Studytube. All new employees are onboarded automatically in this system and will be provided with the new courses automatically. Each month a new security awareness training. We did not experience any hassle with the KnowBe4 Security …
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KnowBe4 Reporting

We are monitoring if all employees complete the security awareness training within the time frame specified—these reports we obtain from our own Learning Management System.So we do not use these functions from the extensive KnowBe4 portal.
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Training Content

The KnowBe4 compliance training has been recently added to our product portfolio. The nice thing is that it integrates again very well with our current in use Learning Management System. So we can easily create our own coursed from the KnowBe4 materials.
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Cost Comparison

We have not made a comparison, we have chosen for KnowBe4 materials as we assumed they are currently the best to buy.
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User Provisioning

We do not use these functions. We have our own Learning Management System that we use with the KnowBe4 materials.
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KnowBe4 Training Content

The impact has been profound in a government environment. Normally security is not something high on the priority for government organizations leading. If SA is implemented, It's normally addressed with a cheaper less effective solution to just "click the Box" for compliance purposes. The constant …
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KnowBe4 User Management

Our KnowBe4 admin has made our yearly training and phishing campaigns automated. Only because KnowBe4 has figured out workflow and automation. Onboarding of new employees is completely automated as well. KnowBe4 has really made the administration painless and very effective. We have also …
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KnowBe4 Reporting

We utilize a lot of the dashboards and provide reports such as the Phish Prone, Risk Score, Training Status, and Security Awareness proficiency assessments to our departmental managers along with providing the stats to our executive team so that they understand the value of the platform and what …
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KnowBe4 User Management

We provision our users with ADI sync through Active Directory. They can then login with Single Sign On using their M365 credentials. However, SSO with SAML is also available.
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KnowBe4 Reporting

It is important to know how many users are clicking emails in the phishing simulation campaigns, what types of campaigns are more successful, and whether or not training is being completed.
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KnowBe4 Reporting

The most important metrics for us are compliance with the training and the ability to ensure a certain percentage of people are obtaining the training.
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KnowBe4 Training Content

KnowBe4 Security Awareness Training provides the ability to know what competitors are offering along with what works best for our company's personality and goals. This is important, if our goal is to prevent accidents from happening and make us less of an attractive prospect for theft, the better. …
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KnowBe4 User Management

User management is handled with multiple admins managing the certain task, along with having temporary admins for when vacation time comes into play. Our customers or users within the company have access to the material. Everything is protected through an identified application solution, …
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KnowBe4 Reporting

What type of material do associates fall for. Do associate behavior change based on the season? Do associate behavior change based on Holidays? Do associate behavior change based on schools? This allows us to know what stress triggers we have to watch out for and have us prepared to act …
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KnowBe4 Training Content

It doesn't become stale. It definitely helps bring more awareness by introducing the content in a different manner each time it is presented.
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KnowBe4 Reporting

quantifiable measurements used to understand the status of systems and services through the collection, analysis and reporting of relevant data.
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KnowBe4 Training Content

There is always new training content appearing from other publishers in the KnowBe4 training console though we have recently shared that we would like to see more KnowBe4 originated training content. There are a few KnowBe4 specific modules that refreshed annually which are great, but the majority …
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KnowBe4 User Management

We are currently using KnowBe4's ADI SYNC functionality to keep the user list constantly insync with our own network and significantly cut down on the maintenance required for the system. Users are automatically assigned the appropriate training modules as part of onboarding based on their role …
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KnowBe4 Reporting

We rely heavily on the phish test reports to track progress and identify problem areas. We also reference the training module reports to a lesser degree to identify any employees ignoring the regular reminders to complete their training. We have few issues in that area since aside from weekly …
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KnowBe4 Training Content

Big impact. As we all know, the IT landscape is always evolving and it's important to keep your training up to date with the new types of potential cyber attacks.
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KnowBe4 Training Content

The variety of topics and content publishers provides fresh and varied content for users and provides content from a number of different perspectives. This plays to the fact that different people learn in different ways. There is an overall re-do of the core message every year and a steady release …
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KnowBe4 User Management

User management was very easily integrated with our Active Directory. This makes it easy to get the best use out of the information already in Active Directory without having to duplicate that information for yet another platform. It also enables compare and contrast reports between various …
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KnowBe4 Reporting

The most important metrics are training completed in a timely manner, click rates of users overall, highlighting specific users having a problem identifying the red-flags of a phishing campaign (repeat offenders) so they can receive additional assistance for a better chance of them not clicking on …
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User Provisioning

Integration with Active Directory makes user management seamless and extremely easy. New hires are automatically enrolled in training by virtue of the fact they have an Active Directory account. SSO makes it easy for users to navigate to various tools without the need for yet another username and …
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AI-Driven Phishing & Training

Results from previous phishing campaigns help dictate the traps a user typically falls for giving them practice in the mode and method most needed to increase their awareness and confidence handling phishing attempts.
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Security Awareness Training with PhishER

Yes. PhishER is an integral part of our capability that enables us to get even more our of the product than just training and a phishing campaign. The rapid (nearly instant) turnaround with information of real world phishing attempts makes our team seem spring-loaded to actions, awaiting each …
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KnowBe4 Training Content

With the availability of fresh training content, we can make sure that our employees can continue to have up-to-date examples in our simulation and more up-to-date cyber training to ensure that we are continuously improving our cyber resilience and making sure our human factor in cybersecurity …
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KnowBe4 Training Content

This was our first training security program, but I think this went very well. I feel this made out users more vigilant and careful when completing tasks on the internet. We like how this program makes them second guess their decisions to make sure they stay safe on the internet.
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KnowBe4 Reporting

Seeing our organization more secure from a user standpoint. If we could see graphs and other statistics of improvement, that would be ideal. Like a line graph of suspicious emails clicked from the start of the program to the present day. Something we can show to the higher-ups to know this product …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Phishing Simulations (153)
    9.3
    93%
  • Role-based user permissions (135)
    8.7
    87%
  • Training Content Library (153)
    8.7
    87%
  • Security Reporting (150)
    8.6
    86%

Reviewer Pros & Cons

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Video Reviews

17 videos

KnowBe4 Review: KnowBe4 Allows Security Training To Be Customized & Shared Online
04:19
KnowBe4 Review: Network Engineer Is Confident In the Preventive Elements of KnowBe4
04:04
KnowBe4 Review: Security Analyst Finds End-User Success With Security User Awareness Training
02:58
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Pricing

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PhishER

$0.46

Cloud
per month per seat

Silver

$0.90

Cloud
per month per seat

Gold

$1.05

Cloud
per month per seat

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricing-kevin…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.7Avg 8.4

Security Awareness Training

Common features of security awareness training products.

8.3Avg 8.3
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Product Details

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness training and simulated phishing platform used by more than 50,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud, and other social engineering tactics through a new-school approach to awareness training on security.

The KnowBe4 platform offers multi-language support for the Admin Console and end-user localization options to deliver a more immersive learning experience to users from start to finish.

KnowBe4 provides:

  • Baseline testing to assess the Phish-Prone(™) percentage of users through a free simulated phishing attack

  • 1000+ interactive modules, videos, games, posters and newsletters in a library of security awareness training content

  • Fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates

  • Enterprise strength reporting, showings stats and graphs for both training and phishing

KnowBe4 has been named a leader in the Forrester Wave(™): Security Awareness and Training Solutions, Q1 2020 and #1 Support, #1 Usability and #2 Feature Set in the 2021 TrustRadius Awards.



KnowBe4 Security Awareness Training Features

  • Supported: Training library with always-fresh content
  • Supported: AI-driven phishing and training recommendations
  • Supported: Active Directory Integration
  • Supported: SSO/SAML Integration included across all subscription levels
  • Supported: Brandable content
  • Supported: Upload own content in KnowBe4 LMS
  • Supported: Skills-based and security culture surveys
  • Supported: Localized training and phishing content available in 34+ languages
  • Supported: Security awareness training is KnowBe4's core focus
  • Supported: Full randomization of phishing simulations
  • Supported: Single platform to manage training, phishing, and reporting
  • Supported: A dedicated customer success manager for every customer
  • Supported: Risk scoring by employee, group, and the whole organization
  • Supported: Social engineering indicators showing hidden red flags missed within an email
  • Supported: Integration with PhishER, using PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign

KnowBe4 Security Awareness Training Screenshots

Screenshot of The Phishing and Training Dashboard 
Displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of Identify Risk at User, Group, and Organizational Level with Virtual Risk Officer™.
The Virtual Risk Officer functionality helps identify risk to support data-driven decisions about a security awareness plan.Screenshot of Advanced Reporting
A Collection of 60+ Built-in Advanced Reports that Provide Holistic View of Over Time. Executive and enterprise-level reporting gives visibility into an organization’s security awareness performance with insights into correlated training and phishing simulation data over any specified period of time.Screenshot of Engaging, Browser-based Training
KnowBe4’s learner experience offers optional gamification, in the form of leaderboards and badges, so your users will be incentivized and motivated to take their assigned training.Screenshot of Library of security awareness training content. KnowBe4’s game-changing partnerships with The Security Awareness Company, Popcorn Training, exploqii, Canada Privacy Training, Twist & Shout, Syntrio, El Pescador, CLTRe, Saya University, lawpilots, and MediaPRO.

KnowBe4 Security Awareness Training Video

KnowBe4 Security Awareness Training Integrations

KnowBe4 Security Awareness Training Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported Languagesen-us, ar, bg-bg, zh-hk, zh-cn, zh-tw, cs-cz, da-dk, nl-nl, en-gb, fi-fi, fr-ca, fr-fr, de-de, el-gr, he-il, hi-in, hu-hu, id-id, it-it, ja-jp, sw, ko-kr, ms-my, nb-no, pl-pl, pt-br, ro-ro, ru-ru, es-es, es-419, sv-se, th-th, tr-tr, uk-ua, vi-vn

Frequently Asked Questions

Cofense PhishMe, Infosec IQ, and Proofpoint Security Awareness Training are common alternatives for KnowBe4 Security Awareness Training.

Reviewers rate Phishing Simulations highest, with a score of 9.3.

The most common users of KnowBe4 Security Awareness Training are from Mid-sized Companies (51-1,000 employees).

KnowBe4 Security Awareness Training Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)5%
Mid-Size Companies (51-500 employees)75%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews

(1-25 of 525)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
The company's experience with KnowBe4 has been overall very positive. The Phishing Simulations have been extremely valuable and beneficial to our organization. Campaign creation and automation is very intuitive and the platform is well designed for security professionals to customize and administer. An area that KnowBe4 falls behind in is their offerings and platform for Governance, Risk and Compliance. Many other GRC platforms on the market have much better features for Risk Management, Third Party/Vendor Risk Management, Controls Testing, Policy Management, and more.
January 18, 2023

An admin's perspective

Score 6 out of 10
Vetted Review
Verified User
I think the this is best answered in the prior question. If I were to offer advice, take advantage of the preview feature so that you can get buy-in from the responsible managers / supervisor who are more familiar with the audience .
Score 9 out of 10
Vetted Review
Verified User
It's really good if you want a great platform to provide security training and phishing simulations. We run phishing simulations all year rotating by the department. They have some great templates and we provide additional training for users who accidentally fall for a link. We have improved our click rate to almost 1%.
Score 8 out of 10
Vetted Review
Verified User
KnowBe4 Security Awareness Training can be used hosted (by them) or in your (local) Company Learning Management System. It is a very useful tool to set up security awareness training for your employees. The movies are spectacular, informative and will definitely entertain and inform your employees. A news season of the Inside Man is coming up, and we are definitely looking forward to that release.
Score 7 out of 10
Vetted Review
Verified User
Pros: - Awareness Training. - Content Updated for trending cyber crimes - Campaigns including QRs, or new ways that phishing works. - Phishing Campaigns easier to track Cons: - Not easy to customize. - The ModStore includes examples but are not editable.
Volker Janssen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
As the Employer Liaison I receive email enquiries from many unknown sources. The training has helped me to improve my sensitivity towards spam and phishing attempts. Our IT-department develops fake emails, distributing them randomly within the staff community to find out if anybody falls for them. If we report the email, we are notified that they sent it and that we've done well. If we open these emails or click unsolicited links we are also notified. In this case there is a suggestion to look at specific training.
I can't see, where the training would be unsuitable. The topics are of everybody's concern, no matter what your job is.
January 16, 2023

Let's go Phishing

Score 10 out of 10
Vetted Review
Verified User
We started in last January with baseline assessment of our users and are able to tailor the quarterly security awareness training appropriately.
In addition, we have government employees that are less tech-savvy and KnowBe4's training approach works well for that crowd. The training also works for our more technically sophisticated staff.
Score 10 out of 10
Vetted Review
Verified User
KnowBe4 Security Awareness Training is great to use on executives, sales team, marketing and other positions and roles that constantly communicate externally and may receive a lot of spam. In my experience, even if a member of one of these areas fell for a real phishing email, they don't always learn from it. Being required to take some training because they fell for a phishing simulation is great because it is something they don't want to have to take (the training) and makes them less likely to click away on the next email. I would not use this product to phish your employees with emails that look like legit emails from legit coworkers. While it can be a good test, employees end up more likely to report legit emails from HR and cause them to be blocked across the organization.
Score 10 out of 10
Vetted Review
Verified User
Friendly end user platform and easy phishing remediation on support side. The training can be customized or built-in templates used. We can add our own content as well. Required training and optional training is important.
Score 5 out of 10
Vetted Review
Verified User
KnowBe4 Security Awareness Training is less appropriate for remedial training on a quarterly basis where all users have to sign in through a web portal. This increased the risk of password misuse and missed training compliance. KnowBe4 Security Awareness Training is well suited for security coaches leveraging teams integrations and at-risk behavior-based training,
Score 10 out of 10
Vetted Review
Verified User
KnowBe4 Security Awareness Training provides a beginning/intermediate/expert starting point for associates to understand what to look out for in the World Wide Web. From email warning signs, red flags on everything and breaking down why these items should seem suspicious. There is also material that can help with browsing awareness, text messages, phone call scams and many more.
Score 10 out of 10
Vetted Review
Verified User
Based on our experience, KnowBe4 is an affordable, easy to deploy, and easy to maintain solution for any size organization. Even if you don't grow it to include LMS like we did, the canned training campaigns and testing templates are great. In addition, KnowBe4 provides a ton of guidance information for anyone who is having to start such a program with little experience in the security awareness realm.
Score 10 out of 10
Vetted Review
Verified User
KnowBe4 addresses compliance requirements with Federal and State mandates, including PII and PHI. The content will identify for district employees the proper preventative measures to protect themselves from being a victim of a wide range of cyber-attacks both professionally and personally. Their security awareness content and phishing simulator platform will enhance the information security and privacy awareness provided to all district employees and assist them to protect district data, including PHI and PII, that is acquired, used, and/or transmitted by the district.
January 03, 2023

Review

Score 9 out of 10
Vetted Review
Verified User
I think a small operation of less than 15-20 employees would not be appropriate for KnowBe4. But any operation larger than that would benefit greatly.
January 03, 2023

KnowBe4 SAT Review

Score 10 out of 10
Vetted Review
Verified User
There are many nice training materials available in Modstore. All of them are high quality. To involve as many users as possible in further trainings, the first training should not be boring and too long and should not contain many questions. I would recommend 2-3 funny videos. Only after several short funny trainings SAPA could be run. Also PAB is a very useful feature! I would recommend to allow user surveys and do analyze them. It would tell you if users are satisfied with trainings and how they like it.
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