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KnowBe4 Security Awareness Training

KnowBe4 Security Awareness Training

Overview

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness and compliance training and simulated social engineering platform. It is used by organizations worldwide to strengthen their security culture and reduce human risk. The platform includes a comprehensive suite of awareness and compliance training,ā€¦

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

18 videos

KnowBe4 Review: KnowBe4 Allows Security Training To Be Customized & Shared Online
04:19
KnowBe4 Review: Network Engineer Is Confident In the Preventive Elements of KnowBe4
04:04
KnowBe4 Review: Security Analyst Finds End-User Success With Security User Awareness Training
02:58
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Pricing

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Silver

$0.90

Cloud
per month (billed annually) per seat

Gold

$1.05

Cloud
per month (billed annually) per seat

Platinum

$1.20

Cloud
per month (billed annually) per seat

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricingā€¦

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.9
Avg 8.3

Security Awareness Training

Common features of security awareness training products.

8.2
Avg 8.2
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Product Details

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness and compliance training and simulated social engineering platform. It is used by organizations worldwide to strengthen their security culture and reduce human risk.


The platform includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, and crowdsourced anti-phishing defense. With content in 35+ languages, KnowBe4 provides an always-fresh library of engaging content to strengthen an organization's human firewall.


KnowBe4 provides:

  • Baseline testing to assess the Phish-Proneā„¢ Percentage of users through a free simulated phishing attack

  • Fully automated simulated phishing attacks, using thousands of customizable templates with unlimited usage

  • AI-Driven phishing and training recommendations based on your users' phishing and training history

  • Enterprise strength reporting, showings stats and graphs for both training and phishing, ready for management




KnowBe4 Security Awareness Training Features

Security Awareness Training Features

  • Supported: Training Content Library
  • Supported: Multilingual Training Content
  • Supported: Training Gamification
  • Supported: Industry-Specific Security Training
  • Supported: Individualized Security Training Plans
  • Supported: Phishing Simulations
  • Supported: Security Reporting
  • Supported: Integration with Security Tech Stack

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability
  • Supported: Multi-factor authentication

Additional Features

  • Supported: Training library with always-fresh content
  • Supported: AI-driven phishing and training recommendations
  • Supported: User provisioning via Active Directory or SCIM integration
  • Supported: SSO/SAML Integration included across all subscription levels
  • Supported: Brandable content
  • Supported: Upload own content in KnowBe4 LMS
  • Supported: Skills-based and security culture surveys
  • Supported: Full randomization of phishing simulations
  • Supported: Single platform to manage training, phishing, and reporting
  • Supported: A dedicated customer success manager for every customer
  • Supported: Risk scoring by employee, group, and the whole organization
  • Supported: Social engineering indicators showing hidden red flags missed within an email
  • Supported: Integration with PhishER: PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign
  • Supported: An integration with SecurityCoach delivers real-time coaching in response to risky end user security behavior

KnowBe4 Security Awareness Training Screenshots

Screenshot of The Phishing Dashboard 
Displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of Virtual Risk Officerā„¢
The Virtual Risk Officer functionality helps identify risk to support data-driven decisions about a security awareness plan.Screenshot of Library of security awareness training content. KnowBe4 partners with The Security Awareness Company, Popcorn Training, exploqii, Twist & Shout, El Pescador, CLTRe, Saya University, and MediaPRO.Screenshot of a Library of security awareness training content. KnowBe4 partners with The Security Awareness Company, Popcorn Training, exploqii, Twist & Shout, El Pescador, CLTRe, Saya University, and MediaPRO.

KnowBe4 Security Awareness Training Video

KnowBe4 Security Awareness Training Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesArabic, Chinese (Cantonese) - Traditional, Chinese (Mandarin) - Simplified, Chinese (Mandarin) - Traditional, Czech, Danish, Dutch, English (Australia), English (Great Britain), English (United States), Finnish, French (Europe), French (Canada), German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese (Europe), Romanian, Russian, Spanish (Europe), Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese

KnowBe4 Security Awareness Training Downloadables

Frequently Asked Questions

Cofense PhishMe, Infosec IQ, and Proofpoint Security Awareness Training are common alternatives for KnowBe4 Security Awareness Training.

Reviewers rate Phishing Simulations highest, with a score of 9.4.

The most common users of KnowBe4 Security Awareness Training are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1063)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Notifications for Assigned Trainings: Users have appreciated the helpful notifications for assigned trainings, finding them valuable in tracking required modules and staying up-to-date on essential learning tasks. These timely reminders ensure users do not miss important training deadlines.

Interactive Learning Experience: Reviewers have highlighted the interactive elements of KnowBe4's training as engaging and memorable, enhancing user retention of crucial cybersecurity concepts and best practices. The interactive features make the training sessions more enjoyable and effective.

Comprehensive Content Coverage: Customers have praised KnowBe4 for offering comprehensive content on a wide range of cybersecurity threats like phishing attacks, social engineering tactics, and malware risks, demonstrating a commitment to thorough security education. The detailed coverage helps users understand various threats comprehensively.

Challenges in Training Module Assignment: Users have faced difficulties assigning relevant training modules to different employee types, with some expressing frustration over the non-intuitive process.

Reporting Metrics and Safe Emails Issues: Several users have reported challenges in obtaining accurate statistics from email gateway campaigns and a need for better-defined reporting metrics. Additionally, there is dissatisfaction with the removal of safe emails from PhishER.

Bugs Impacting Training Completion Logging: Users have encountered bugs where completed training was not correctly logged, highlighting issues that restrict uploading SCORM content such as file size limitations and quiz word count restrictions.

Setting up AD Sync and Industry-specific Training Needs: Users face challenges in setting up AD sync, modifying monthly phishing results, and express a desire for more industry-tailored training modules to meet specific sector requirements.

Reviews

(1-25 of 662)
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KnowBe4 Security Awareness Training living up to its name and training staff prone to phishing attacks

Rating: 7 out of 10
July 29, 2024
HK
Vetted Review
Verified User
KnowBe4 Security Awareness Training
2 years of experience
  • Initially 80% of our staff was vulnerable to phishing attack now its less than 30%
  • USB attack simulation is also very well thought and implemented
  • We have over 2000 IT assets that are highly expensive having important data, so making our staff imune to phishing attack has protected us from ransomware and other similar high risk attacks

Best product for KnowBe4 Security Awareness Training

Rating: 10 out of 10
July 25, 2024
Verified User
Vetted Review
Verified User
KnowBe4 Security Awareness Training
2 years of experience
  • The KnowBe4 Security Awareness Training has had a very positive impact on our organization. After implementing this, our end users are educated and now they can make a difference between a clean email and a phishing email.
  • After implementing the training, we are seeing a very less number of clicks on a phishing link and hence we have improved our data breach rate.
  • With the KnowBe4 Security Awareness Training, we have minimized the account compromise rate because users are aware and they are not getting fooled by a phishing email.
  • With KnowBe4 Security Awareness Training, we have gained trust from outside customers on a security level.

The Best Security Awareness Training Platform - KnowBe4 Security Awareness Training

Rating: 10 out of 10
July 23, 2024
Verified User
Vetted Review
Verified User
KnowBe4 Security Awareness Training
1 year of experience
  • With the implementation of KnowBe4 Security Awareness Training, we have reduced a lot of issues of social engineering attacks like Phishing attacks, Smishing attacks, Vishing attacks, and a lot more. After implementing the KnowBe4 Security Awareness Training, we have seen a significant decrease in the clicking on a phishing email. Now users are aware of phishing attacks and they know how to react to them.
  • With KnowBe4 Security Awareness Training, we got another tool Phish Alert Button that we have installed on the user's outlook and after providing training on these topics, now we are receiving a lot of spam report emails are users are protecting them from clicking and just reporting it to the IT team.
  • With the Phishing test, we are seeing the growth and analyzing how our users will react in the case of a real phishing attack, and with this, we are providing more training to them and going with them as per the test report. This whole process is making our company more stronger against any type pf social engineering attack.
  • After implementing KnowBe4 Security Awareness Training, we have seen a lot of improvements in the account compromise case in our company because users are not clicking on fake links now.

Review

Rating: 7 out of 10
July 19, 2024
Verified User
Vetted Review
Verified User
KnowBe4 Security Awareness Training
3 years of experience
  • Improved security awareness
  • Decrease in security incidents
  • Ease of training users

KnowBe4 Security Awareness Training - Exceptional and modern training for your users!

Rating: 10 out of 10
July 18, 2024
Verified User
Vetted Review
Verified User
KnowBe4 Security Awareness Training
4 years of experience
  • The results in the effectiveness of this product can not be denied. Our users are making smarter decisions and reporting like never before.
  • Our initial phishing simulation result was discouraging. However, through repeated testing and remedial training we have made significant improvements and are really happy with the results.

A necessary tool to raise End User Awareness

Rating: 10 out of 10
July 18, 2024
Verified User
Vetted Review
Verified User
KnowBe4 Security Awareness Training
7 years of experience
  • Enables compliance with requirements for user education
  • Makes end users more skeptical of emails saving countless dollars in BEC
  • Shores up the beachhead that most attacks use... Emails making a user click a malicious link.

Most Versatile Training Platform Out There

Rating: 9 out of 10
July 18, 2024
Verified User
Vetted Review
Verified User
KnowBe4 Security Awareness Training
3 years of experience
  • The training KnowBe4 Security Awareness Training provides has directly assisted in preventing security incidents in the workplace.
  • The KnowBe4 Security Awareness Training platform makes it easy for employees to keep compliant in their respective fields.
  • The KnowBe4 Security Awareness Training PhishER service has made reporting suspicious emails easy and accessible for our users and has reduced the time taken to analyze an email as a legitimate threat. Only needing to manually review 1/4 of all reported emails.

You need to build the KnowBe4(for) being compromised

Rating: 10 out of 10
July 17, 2024
Verified User
Vetted Review
Verified User
KnowBe4 Security Awareness Training
5 years of experience
  • ROI in information security is very simple: "invest in it not to end up on the first page of the newspapers
  • User experience factor is hard to quantify
  • Risk reduction shows a residual risk situated at less than 15% of the initial risk

Great solution for organisations

Rating: 10 out of 10
July 17, 2024
Verified User
Vetted Review
Verified User
KnowBe4 Security Awareness Training
5 years of experience
  • Impact on cyber risk insurance - difficult to quantify
  • Impact on annual IT control audits - difficult to quantify
  • Impact on overall security posture - difficult to quantify

User awareness done connrectly

Rating: 10 out of 10
July 12, 2024
Verified User
Vetted Review
Verified User
KnowBe4 Security Awareness Training
2 years of experience
  • over the course of our program, we have seen a visible improvement on our risk score (decrease of 14%
  • Cost of product is a reduction of what we were paying for a competitor by a few % points.
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