KnowBe4 Security Awareness Training

KnowBe4 Security Awareness Training

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Score 9.0 out of 10
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KnowBe4 Security Awareness Training

Overview

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness training and simulated phishing platform used by more than 50,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness...

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Recent Reviews

Review of KnowBe4 Phishing

8 out of 10
January 24, 2023
The company utilizes KnowBe4 primarily for phishing simulations, on a monthly basis, to the entire employee base. We use this to test and …
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Very good training.

10 out of 10
January 23, 2023
Retraining staff when they fail to phish. Yearly cybersecurity training. If a user fails a phishing test, they are given remedial training …
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An admin's perspective

6 out of 10
January 18, 2023
KB4 (as we know it) has become our de-facto training program, helping us to meet our Federal Contract requirements as well offering …
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How KnowBe4 Security Awareness Training Differs From Its Competitors

KnowBe4 Training Content

Unfortunately, at our tier - we are not provided access to the majority of the training content. That is an additional cost. We utilize the Phishing Simulations and testing, but have opted to create our own in-house training content due to the price increase.
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KnowBe4 Reporting

I am not a fan of how our "Risk Score" and our "Industry Benchmark Data" is tied to training - specifically and only with the training provided by KnowBe4. I think more detailed Industry Benchmark metrics would be a good improvement. We primarily focus on our "Phish Prone" percentage on a …
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KnowBe4 Reporting

Status reports enrollments, completions, time spent all have become key indicators of the skills and knowledge of our workforce
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KnowBe4 Training Content

To avoid a negative "here we go again" way of thinking, we are always looking for new materials that we can use in our Security Awareness Program, which is why we added the KnowBe4 Security Awareness Training materials to our awareness program. We will have to wait a year to see if KnowBe4 …
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KnowBe4 User Management

We already have a Learning Management System implemented called Studytube. All new employees are onboarded automatically in this system and will be provided with the new courses automatically. Each month a new security awareness training. We did not experience any hassle with the KnowBe4 Security …
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KnowBe4 Reporting

We are monitoring if all employees complete the security awareness training within the time frame specified—these reports we obtain from our own Learning Management System.So we do not use these functions from the extensive KnowBe4 portal.
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Training Content

The KnowBe4 compliance training has been recently added to our product portfolio. The nice thing is that it integrates again very well with our current in use Learning Management System. So we can easily create our own coursed from the KnowBe4 materials.
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Cost Comparison

We have not made a comparison, we have chosen for KnowBe4 materials as we assumed they are currently the best to buy.
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User Provisioning

We do not use these functions. We have our own Learning Management System that we use with the KnowBe4 materials.
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KnowBe4 Training Content

The impact has been profound in a government environment. Normally security is not something high on the priority for government organizations leading. If SA is implemented, It's normally addressed with a cheaper less effective solution to just "click the Box" for compliance purposes. The constant …
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KnowBe4 User Management

Our KnowBe4 admin has made our yearly training and phishing campaigns automated. Only because KnowBe4 has figured out workflow and automation. Onboarding of new employees is completely automated as well. KnowBe4 has really made the administration painless and very effective. We have also …
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KnowBe4 Reporting

We utilize a lot of the dashboards and provide reports such as the Phish Prone, Risk Score, Training Status, and Security Awareness proficiency assessments to our departmental managers along with providing the stats to our executive team so that they understand the value of the platform and what …
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KnowBe4 User Management

We provision our users with ADI sync through Active Directory. They can then login with Single Sign On using their M365 credentials. However, SSO with SAML is also available.
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KnowBe4 Reporting

It is important to know how many users are clicking emails in the phishing simulation campaigns, what types of campaigns are more successful, and whether or not training is being completed.
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KnowBe4 Reporting

The most important metrics for us are compliance with the training and the ability to ensure a certain percentage of people are obtaining the training.
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KnowBe4 Training Content

KnowBe4 Security Awareness Training provides the ability to know what competitors are offering along with what works best for our company's personality and goals. This is important, if our goal is to prevent accidents from happening and make us less of an attractive prospect for theft, the better. …
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KnowBe4 User Management

User management is handled with multiple admins managing the certain task, along with having temporary admins for when vacation time comes into play. Our customers or users within the company have access to the material. Everything is protected through an identified application solution, …
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KnowBe4 Reporting

What type of material do associates fall for. Do associate behavior change based on the season? Do associate behavior change based on Holidays? Do associate behavior change based on schools? This allows us to know what stress triggers we have to watch out for and have us prepared to act …
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KnowBe4 Training Content

It doesn't become stale. It definitely helps bring more awareness by introducing the content in a different manner each time it is presented.
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KnowBe4 Reporting

quantifiable measurements used to understand the status of systems and services through the collection, analysis and reporting of relevant data.
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KnowBe4 Training Content

There is always new training content appearing from other publishers in the KnowBe4 training console though we have recently shared that we would like to see more KnowBe4 originated training content. There are a few KnowBe4 specific modules that refreshed annually which are great, but the majority …
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KnowBe4 User Management

We are currently using KnowBe4's ADI SYNC functionality to keep the user list constantly insync with our own network and significantly cut down on the maintenance required for the system. Users are automatically assigned the appropriate training modules as part of onboarding based on their role …
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KnowBe4 Reporting

We rely heavily on the phish test reports to track progress and identify problem areas. We also reference the training module reports to a lesser degree to identify any employees ignoring the regular reminders to complete their training. We have few issues in that area since aside from weekly …
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KnowBe4 Training Content

Big impact. As we all know, the IT landscape is always evolving and it's important to keep your training up to date with the new types of potential cyber attacks.
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KnowBe4 Training Content

The variety of topics and content publishers provides fresh and varied content for users and provides content from a number of different perspectives. This plays to the fact that different people learn in different ways. There is an overall re-do of the core message every year and a steady release …
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KnowBe4 User Management

User management was very easily integrated with our Active Directory. This makes it easy to get the best use out of the information already in Active Directory without having to duplicate that information for yet another platform. It also enables compare and contrast reports between various …
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KnowBe4 Reporting

The most important metrics are training completed in a timely manner, click rates of users overall, highlighting specific users having a problem identifying the red-flags of a phishing campaign (repeat offenders) so they can receive additional assistance for a better chance of them not clicking on …
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User Provisioning

Integration with Active Directory makes user management seamless and extremely easy. New hires are automatically enrolled in training by virtue of the fact they have an Active Directory account. SSO makes it easy for users to navigate to various tools without the need for yet another username and …
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AI-Driven Phishing & Training

Results from previous phishing campaigns help dictate the traps a user typically falls for giving them practice in the mode and method most needed to increase their awareness and confidence handling phishing attempts.
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Security Awareness Training with PhishER

Yes. PhishER is an integral part of our capability that enables us to get even more our of the product than just training and a phishing campaign. The rapid (nearly instant) turnaround with information of real world phishing attempts makes our team seem spring-loaded to actions, awaiting each …
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KnowBe4 Training Content

With the availability of fresh training content, we can make sure that our employees can continue to have up-to-date examples in our simulation and more up-to-date cyber training to ensure that we are continuously improving our cyber resilience and making sure our human factor in cybersecurity …
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KnowBe4 Training Content

This was our first training security program, but I think this went very well. I feel this made out users more vigilant and careful when completing tasks on the internet. We like how this program makes them second guess their decisions to make sure they stay safe on the internet.
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KnowBe4 Reporting

Seeing our organization more secure from a user standpoint. If we could see graphs and other statistics of improvement, that would be ideal. Like a line graph of suspicious emails clicked from the start of the program to the present day. Something we can show to the higher-ups to know this product …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Phishing Simulations (153)
    9.3
    93%
  • Role-based user permissions (135)
    8.7
    87%
  • Training Content Library (153)
    8.7
    87%
  • Security Reporting (150)
    8.6
    86%

Reviewer Pros & Cons

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Video Reviews

17 videos

KnowBe4 Review: KnowBe4 Allows Security Training To Be Customized & Shared Online
04:19
KnowBe4 Review: Network Engineer Is Confident In the Preventive Elements of KnowBe4
04:04
KnowBe4 Review: Security Analyst Finds End-User Success With Security User Awareness Training
02:58
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Pricing

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PhishER

$0.46

Cloud
per month per seat

Silver

$0.90

Cloud
per month per seat

Gold

$1.05

Cloud
per month per seat

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricing-kevin…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.7Avg 8.4

Security Awareness Training

Common features of security awareness training products.

8.3Avg 8.3
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Product Details

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness training and simulated phishing platform used by more than 50,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud, and other social engineering tactics through a new-school approach to awareness training on security.

The KnowBe4 platform offers multi-language support for the Admin Console and end-user localization options to deliver a more immersive learning experience to users from start to finish.

KnowBe4 provides:

  • Baseline testing to assess the Phish-Prone(™) percentage of users through a free simulated phishing attack

  • 1000+ interactive modules, videos, games, posters and newsletters in a library of security awareness training content

  • Fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates

  • Enterprise strength reporting, showings stats and graphs for both training and phishing

KnowBe4 has been named a leader in the Forrester Wave(™): Security Awareness and Training Solutions, Q1 2020 and #1 Support, #1 Usability and #2 Feature Set in the 2021 TrustRadius Awards.



KnowBe4 Security Awareness Training Features

  • Supported: Training library with always-fresh content
  • Supported: AI-driven phishing and training recommendations
  • Supported: Active Directory Integration
  • Supported: SSO/SAML Integration included across all subscription levels
  • Supported: Brandable content
  • Supported: Upload own content in KnowBe4 LMS
  • Supported: Skills-based and security culture surveys
  • Supported: Localized training and phishing content available in 34+ languages
  • Supported: Security awareness training is KnowBe4's core focus
  • Supported: Full randomization of phishing simulations
  • Supported: Single platform to manage training, phishing, and reporting
  • Supported: A dedicated customer success manager for every customer
  • Supported: Risk scoring by employee, group, and the whole organization
  • Supported: Social engineering indicators showing hidden red flags missed within an email
  • Supported: Integration with PhishER, using PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign

KnowBe4 Security Awareness Training Screenshots

Screenshot of The Phishing and Training Dashboard 
Displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of Identify Risk at User, Group, and Organizational Level with Virtual Risk Officer™.
The Virtual Risk Officer functionality helps identify risk to support data-driven decisions about a security awareness plan.Screenshot of Advanced Reporting
A Collection of 60+ Built-in Advanced Reports that Provide Holistic View of Over Time. Executive and enterprise-level reporting gives visibility into an organization’s security awareness performance with insights into correlated training and phishing simulation data over any specified period of time.Screenshot of Engaging, Browser-based Training
KnowBe4’s learner experience offers optional gamification, in the form of leaderboards and badges, so your users will be incentivized and motivated to take their assigned training.Screenshot of Library of security awareness training content. KnowBe4’s game-changing partnerships with The Security Awareness Company, Popcorn Training, exploqii, Canada Privacy Training, Twist & Shout, Syntrio, El Pescador, CLTRe, Saya University, lawpilots, and MediaPRO.

KnowBe4 Security Awareness Training Video

KnowBe4 Security Awareness Training Integrations

KnowBe4 Security Awareness Training Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported Languagesen-us, ar, bg-bg, zh-hk, zh-cn, zh-tw, cs-cz, da-dk, nl-nl, en-gb, fi-fi, fr-ca, fr-fr, de-de, el-gr, he-il, hi-in, hu-hu, id-id, it-it, ja-jp, sw, ko-kr, ms-my, nb-no, pl-pl, pt-br, ro-ro, ru-ru, es-es, es-419, sv-se, th-th, tr-tr, uk-ua, vi-vn

Frequently Asked Questions

Cofense PhishMe, Infosec IQ, and Proofpoint Security Awareness Training are common alternatives for KnowBe4 Security Awareness Training.

Reviewers rate Phishing Simulations highest, with a score of 9.3.

The most common users of KnowBe4 Security Awareness Training are from Mid-sized Companies (51-1,000 employees).

KnowBe4 Security Awareness Training Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)5%
Mid-Size Companies (51-500 employees)75%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews

(1-25 of 138)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
KnowBe4 is extremely easy to set up and use. The interface is clean and user-friendly. The reporting is as detailed or as generic as I need it to be. The training modules for the end-users are very well done and easily understandable (I even have some end-users ask for more training to help them explain things to family members).
Score 10 out of 10
Vetted Review
Verified User
I dont know how else to say how easy this product runs for us. The trainings are informative and keep the staff engaged, and that is exactly what you want in CyberSecurity trainings. We even base some of our in person trainings based on KnowBe4 on line training, it is just that good.
Score 10 out of 10
Vetted Review
Verified User
I can create a campaign, a follow-up training module, and create a group for the employees who have completed the course to be moved into within minutes. This allows for quick data, and being able to use the provided templates from KnowBe4 means I don't have to relearn HTML to make customized templates unless I want to.
Score 10 out of 10
Vetted Review
Verified User
It is very easy to launch it to all staff members and they can access it at any time regardless of where the staff is physical. Regardless of the staff's IT level, it is very user-friendly and if there are any technical issues there is support internally to ensure usability.
October 12, 2022

Typical KMSAT Use Case

Score 10 out of 10
Vetted Review
Verified User
The portal is extremely intuitive and smart groups are a great feature. Although Smart Groups should really allow for "OR" rules instead of just "AND" rules ie If x is true OR y is true
Score 10 out of 10
Vetted Review
Verified User
When we first started using KnowBe4, our phish-prone score was almost 50%. With the monthly phishing campaigns and security trainings for those that fail, we are now down to a score of 18%. KnowBe4 has made the training process very easy.
Score 10 out of 10
Vetted Review
Verified User
The interface is pretty straightforward and easy to navigate. It will take a bit of time to figure out simply because the offering is so vast and there's much to it but once you get familiar with how they've arranged things, it's quick and easy to work your way through. KnowBe4 was really helpful in getting us set up with SSO as well.
Score 9 out of 10
Vetted Review
Verified User
The overall usability was very high. It touches on what to look out for when you are online and it gives several detailed examples. The examples given would be relatable to employees in different company roles and functions so it applies to a broad range of employees within an organization.
July 08, 2022

KnowBe4 thoughts...

Score 9 out of 10
Vetted Review
Verified User
This is very easy to use and setup. you can configure what to send, how often to send, the levels of difficulty, etc. In addition you can build training plans, assign training, and track metrics of both the direct training and the phishing tests. All of this makes it very useful and an excellent product.
Tory Dombrowski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I have been using the knowBe4 training platform for quite a few years now. In the beginning I found the platform to be more than adequate and was happy to use it as it was. However as time has progressed I have been happily surprised at the modifications that have been made to make the platform easier to use. With a very minimal up front effort I can now automate a lot of the work that I once did more manually and still get great results.
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