Skip to main content
TrustRadius
KnowBe4 Security Awareness Training

KnowBe4 Security Awareness Training

Overview

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness and compliance training and simulated social engineering platform. It is used by organizations worldwide to strengthen their security culture and reduce human risk. The platform includes a comprehensive suite of awareness and compliance training,…

Read more
Recent Reviews

KnowBe4

9 out of 10
May 30, 2024
Incentivized
We use KnowBe4 for phishing simulation training to train our users on how to spot phishing emails and be more conscious on what they click …
Continue reading

Very Good Product

9 out of 10
May 22, 2024
Incentivized
We use it as a training module for our employees. We like to keep our PC users informed on new threats and how to protect themselves and …
Continue reading

Knowbe4

10 out of 10
April 15, 2024
Incentivized
We use the awareness training primarily. this is done to make staff aware of potential cyber security risks and what to watch for. We also …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Phishing Simulations (301)
    9.4
    94%
  • Training Content Library (303)
    8.9
    89%
  • Security Reporting (294)
    8.9
    89%
  • Role-based user permissions (270)
    8.5
    85%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

18 videos

KnowBe4 Review: KnowBe4 Allows Security Training To Be Customized & Shared Online
04:19
KnowBe4 Review: Network Engineer Is Confident In the Preventive Elements of KnowBe4
04:04
KnowBe4 Review: Security Analyst Finds End-User Success With Security User Awareness Training
02:58
Return to navigation

Pricing

View all pricing

Silver

$0.90

Cloud
per month (billed annually) per seat

Gold

$1.05

Cloud
per month (billed annually) per seat

Platinum

$1.20

Cloud
per month (billed annually) per seat

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricing…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.9
Avg 8.4

Security Awareness Training

Common features of security awareness training products.

8.4
Avg 8.3
Return to navigation

Product Details

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness and compliance training and simulated social engineering platform. It is used by organizations worldwide to strengthen their security culture and reduce human risk.


The platform includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, and crowdsourced anti-phishing defense. With content in 35+ languages, KnowBe4 provides an always-fresh library of engaging content to strengthen an organization's human firewall.


KnowBe4 provides:

  • Baseline testing to assess the Phish-Prone™ Percentage of users through a free simulated phishing attack

  • Fully automated simulated phishing attacks, using thousands of customizable templates with unlimited usage

  • AI-Driven phishing and training recommendations based on your users' phishing and training history

  • Enterprise strength reporting, showings stats and graphs for both training and phishing, ready for management




KnowBe4 Security Awareness Training Features

Security Awareness Training Features

  • Supported: Training Content Library
  • Supported: Multilingual Training Content
  • Supported: Training Gamification
  • Supported: Industry-Specific Security Training
  • Supported: Individualized Security Training Plans
  • Supported: Phishing Simulations
  • Supported: Security Reporting
  • Supported: Integration with Security Tech Stack

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability
  • Supported: Multi-factor authentication

Additional Features

  • Supported: Training library with always-fresh content
  • Supported: AI-driven phishing and training recommendations
  • Supported: User provisioning via Active Directory or SCIM integration
  • Supported: SSO/SAML Integration included across all subscription levels
  • Supported: Brandable content
  • Supported: Upload own content in KnowBe4 LMS
  • Supported: Skills-based and security culture surveys
  • Supported: Full randomization of phishing simulations
  • Supported: Single platform to manage training, phishing, and reporting
  • Supported: A dedicated customer success manager for every customer
  • Supported: Risk scoring by employee, group, and the whole organization
  • Supported: Social engineering indicators showing hidden red flags missed within an email
  • Supported: Integration with PhishER: PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign
  • Supported: An integration with SecurityCoach delivers real-time coaching in response to risky end user security behavior

KnowBe4 Security Awareness Training Screenshots

Screenshot of The Phishing Dashboard 
Displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of Virtual Risk Officer™
The Virtual Risk Officer functionality helps identify risk to support data-driven decisions about a security awareness plan.Screenshot of Library of security awareness training content. KnowBe4 partners with The Security Awareness Company, Popcorn Training, exploqii, Twist & Shout, El Pescador, CLTRe, Saya University, and MediaPRO.Screenshot of a Library of security awareness training content. KnowBe4 partners with The Security Awareness Company, Popcorn Training, exploqii, Twist & Shout, El Pescador, CLTRe, Saya University, and MediaPRO.

KnowBe4 Security Awareness Training Video

KnowBe4 Security Awareness Training Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesArabic, Chinese (Cantonese) - Traditional, Chinese (Mandarin) - Simplified, Chinese (Mandarin) - Traditional, Czech, Danish, Dutch, English (Australia), English (Great Britain), English (United States), Finnish, French (Europe), French (Canada), German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese (Europe), Romanian, Russian, Spanish (Europe), Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese

KnowBe4 Security Awareness Training Downloadables

Frequently Asked Questions

Cofense PhishMe, Infosec IQ, and Proofpoint Security Awareness Training are common alternatives for KnowBe4 Security Awareness Training.

Reviewers rate Phishing Simulations highest, with a score of 9.4.

The most common users of KnowBe4 Security Awareness Training are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(1038)

Attribute Ratings

Reviews

(1-25 of 651)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Automatic assigning of trainings through groups
  • Availability of content
  • Simulated phishing training
  • Security Awareness assessments for end-users
  • Security culture surveys
  • Improved simulated call-back phishing
  • Continued improvement on AI and machine learning assistance for targeted trainings
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Teaches users real world tactics bad actors use in email and other areas they may interact with.
  • Explains the types of threats and the impact they have on an organization or customer base.
  • Prepares users to question all email authenticity and increases reporting tenfold.
  • Some of the AI email templates need work, as sometimes they send the same style to everyone. In these cases, people expect what to see. Being fully random helps prevent people from knowing exactly what to look for vs keeping an eye out as they should.
  • Need more variety of types of attacks in the training videos and training material in general. A lot of new styles of attacks are happening through phishing now and that needs to be covered.
  • Users should periodically (automated as well), get emails reminding them to complete training or remedial training. This is currently a pretty manual process and I don't see why. This should simply be logical for the system to send one every few days so they complete it.
May 30, 2024

KnowBe4

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Great phishing campaigns and content
  • Targeted phishing and training campaigns
  • Good content for training which includes videos and games
  • Training results for the users could be improved upon and they regularly ask for what they failed on which we don't have visibility on
  • Phish ER admin console could be more user friendly
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Educates users in an entertaining way.
  • Emphasizes to think before taking action.
  • Monitors users and if they need more education.
  • The phishing tests are great!
  • Additional training for those that need it.
  • Additional phishing tests for those that need it.
Rudy Fulmer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Setup and run phishing simulation email campains
  • Provides a useful dashboard with access to detailed metrics of the users.
  • Has a large catalog of training modules that you can assign.
  • The simulated emails are sometimes a little repetitive
  • The trainings aren't as robust as they could be
  • Not very good at identifying who they are and how they are affiliated with us when someone clicks on a phishing simulation email.
May 22, 2024

Very Good Product

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Employee Training
  • Phish Testing
  • Up to date security threats
  • Some of the modules could be a little more entertaining.
  • Some modules can be a little redundant.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Notifications of assigned trainings
  • Quick and easy to follow modules
  • Helpful, current information
  • It is difficult to assign training to users
  • Tough to know which training modules are relevant to which employee types
  • Adding employees to employee groups is not intuitive
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Country specific phishing campaigns
  • Benchmarking of phishing propensity for an organization
  • Awareness training
  • We do experience friction with getting campaigns through our email gateway especially with respect to getting accurate statistics
February 12, 2024

Easy to Use and Implement

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Tracking Training
  • Allowing Customized content
  • Presenting expectations to users
  • There have been one instance of bugs where users completed training but the system did not log it correctly.
Mark Bradford | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Role-based training options
  • Training campaign management and reporting
  • Phishing simulations
  • Uploading your own SCORM content can be problematic with what seem like arbitrary restrictions (e.g. file size, quiz word count, etc.)
  • Content that once was available at our level was taken away so that they could repackage it as a new "product" for an additional cost. They should have grandfathered in existing clients.
  • Reporting capabilities (key for compliance artifacts) should be better designed with flexibility for users to present content in a manner suited to their specific circumstances
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Interactive Training
  • Interesting Video Content
  • New threats to be aware of
  • Honestly I really feel this training is comprehensive, interactive and engaging it makes important content easily digestible and applicable. I do not have any recommendations at this time
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Creating Groups as per existing teams in our company
  • Performing Security awareness training enterprise-wide.
  • Performing simulation test to check the awareness.
  • Can't upload custom assessment questions
  • API integration is very limited.
  • Custom training options are very limited.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Comprehensive Content: KnowBe4 offers a wide range of content covering various aspects of cybersecurity, including phishing attacks, social engineering, malware threats, and more. The training modules are designed to be comprehensive and address different facets of security awareness.
  • Interactive Learning: KnowBe4 incorporates interactive elements into its training, making the learning experience engaging and memorable. Interactive formats, such as quizzes, games, and interactive scenarios, enhance staff participation and knowledge retention.
  • Customization Options: KnowBe4 offers customisation options, allowing us to tailor our training content to our specific needs. This adaptability ensures that the training aligns with our organisation's security risks and requirements.
  • The ability to control the phishing test mail headers on KnowBe4 that obviously identify them as coming from KnowBe4 and it makes these tests easy to circumvent. It is trivially easy to just make an outlook rule for "If mail header contains word 'KnowBe4' -> move to spam" and users never have to deal with these ever again.
  • Easier to change campaign dates/duration without having the need to create a new one if an existing campaign is set to run at a particular period.
January 20, 2024

Great Training Product!

Samira Singer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Great training videos and questions
  • visuals to help see who can improve or needs more help
  • great information on how to spot scam emails and keep yourself and company safe
  • It takes a while for visuals to update after changing information
  • maybe add more report options
  • make it easier to work with and change visuals/graphs
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • When the assessments are completed we can determine the level of risk associated with the user.
  • We can provide additional training based on the risk levels of users
  • The training provides real world examples of how easy it is to experience a security breach and how to recognize them.
  • Creating user ID's are a challenge if a user does not have a company email address. If the user ID could be created without a company email it would be more user friendly initially
January 20, 2024

KnowBe4 works in D83!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Trains staff in real time
  • Uses real world examples to train staff
  • Has a variety of training modules
  • Training that is geared toward our industry-Education
  • Use language that is geared toward its audience- Teachers
  • Have verification logs for staff who claim they actually passed a simulation, but got enrolled in remedial training.
Return to navigation