KnowBe4 Security Awareness Training

KnowBe4 Security Awareness Training

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Top Rated
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Score 9.0 out of 10
Top Rated
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KnowBe4 Security Awareness Training

Overview

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness training and simulated phishing platform used by more than 50,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness...

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Recent Reviews

Very good training.

10 out of 10
January 23, 2023
Retraining staff when they fail to phish. Yearly cybersecurity training. If a user fails a phishing test, they are given remedial training …
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An admin's perspective

6 out of 10
January 18, 2023
KB4 (as we know it) has become our de-facto training program, helping us to meet our Federal Contract requirements as well offering …
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How KnowBe4 Security Awareness Training Differs From Its Competitors

KnowBe4 Training Content

it helps people to understand what is security on the internet by making a security trainings and making a phishing simulation to report it to the people to understand what there is their impact on it and to make them understand how to be secured on the internet
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KnowBe4 Training Content

The availability of fresh training content and access to different content publishers has provider our company with the best possible solution set. Fully understanding the competitive landscape of prospective providers or partners is essential when selecting these types of services. It is …
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KnowBe4 User Management

Users are integrated with our active directory as well as our talent management system. We ensure that all employees with internet and e-mail access are slated or targeted for training. Integration with our internal platforms was relatively seamless and simple. User access is easily tracked and …
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KnowBe4 Reporting

The most important metrics and statistics for our organization include how the performance of our employees compares to industry peers, where red flags are occuring or weaknesses are being exposed, which user groups have behaviors that are more phish prone, how we are faring against simulated …
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KnowBe4 Training Content

It gives us the ability to keep up with the current landscape, keep this information fresh in users minds with quartley updates for new content so it doesn't go stale. It also is nice when a new series of the Inside Man comes out so our team can catch up with them and see what they are going …
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KnowBe4 User Management

One admin handles the adding/removal and updating of the content. This process is a very easy process flow and requires minimal upkeep
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KnowBe4 Reporting

Who clicked on links, how many hits we had for the week and also how many reported fake emails. This data is used as part of an incentive program to continue to drive this home that this is a long term commitment not an overnight task they have to do it to check a box and forget about it.
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KnowBe4 Training Content

It made it easier to sell to upper management. It also didn't let the users lose interest as the new content made them have to think about the situation and not automatically anticipate the answer.
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KnowBe4 Training Content

Unfortunately, at our tier - we are not provided access to the majority of the training content. That is an additional cost. We utilize the Phishing Simulations and testing, but have opted to create our own in-house training content due to the price increase.
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KnowBe4 Reporting

I am not a fan of how our "Risk Score" and our "Industry Benchmark Data" is tied to training - specifically and only with the training provided by KnowBe4. I think more detailed Industry Benchmark metrics would be a good improvement. We primarily focus on our "Phish Prone" percentage on a …
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KnowBe4 Reporting

Status reports enrollments, completions, time spent all have become key indicators of the skills and knowledge of our workforce
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KnowBe4 Training Content

To avoid a negative "here we go again" way of thinking, we are always looking for new materials that we can use in our Security Awareness Program, which is why we added the KnowBe4 Security Awareness Training materials to our awareness program. We will have to wait a year to see if KnowBe4 …
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KnowBe4 User Management

We already have a Learning Management System implemented called Studytube. All new employees are onboarded automatically in this system and will be provided with the new courses automatically. Each month a new security awareness training. We did not experience any hassle with the KnowBe4 Security …
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KnowBe4 Reporting

We are monitoring if all employees complete the security awareness training within the time frame specified—these reports we obtain from our own Learning Management System.So we do not use these functions from the extensive KnowBe4 portal.
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Training Content

The KnowBe4 compliance training has been recently added to our product portfolio. The nice thing is that it integrates again very well with our current in use Learning Management System. So we can easily create our own coursed from the KnowBe4 materials.
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Cost Comparison

We have not made a comparison, we have chosen for KnowBe4 materials as we assumed they are currently the best to buy.
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User Provisioning

We do not use these functions. We have our own Learning Management System that we use with the KnowBe4 materials.
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KnowBe4 Training Content

The impact has been profound in a government environment. Normally security is not something high on the priority for government organizations leading. If SA is implemented, It's normally addressed with a cheaper less effective solution to just "click the Box" for compliance purposes. The constant …
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KnowBe4 User Management

Our KnowBe4 admin has made our yearly training and phishing campaigns automated. Only because KnowBe4 has figured out workflow and automation. Onboarding of new employees is completely automated as well. KnowBe4 has really made the administration painless and very effective. We have also …
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KnowBe4 Reporting

We utilize a lot of the dashboards and provide reports such as the Phish Prone, Risk Score, Training Status, and Security Awareness proficiency assessments to our departmental managers along with providing the stats to our executive team so that they understand the value of the platform and what …
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KnowBe4 User Management

We provision our users with ADI sync through Active Directory. They can then login with Single Sign On using their M365 credentials. However, SSO with SAML is also available.
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KnowBe4 Reporting

It is important to know how many users are clicking emails in the phishing simulation campaigns, what types of campaigns are more successful, and whether or not training is being completed.
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KnowBe4 Reporting

The most important metrics for us are compliance with the training and the ability to ensure a certain percentage of people are obtaining the training.
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KnowBe4 Training Content

KnowBe4 Security Awareness Training provides the ability to know what competitors are offering along with what works best for our company's personality and goals. This is important, if our goal is to prevent accidents from happening and make us less of an attractive prospect for theft, the better. …
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KnowBe4 User Management

User management is handled with multiple admins managing the certain task, along with having temporary admins for when vacation time comes into play. Our customers or users within the company have access to the material. Everything is protected through an identified application solution, …
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KnowBe4 Reporting

What type of material do associates fall for. Do associate behavior change based on the season? Do associate behavior change based on Holidays? Do associate behavior change based on schools? This allows us to know what stress triggers we have to watch out for and have us prepared to act …
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KnowBe4 Training Content

It doesn't become stale. It definitely helps bring more awareness by introducing the content in a different manner each time it is presented.
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KnowBe4 Reporting

quantifiable measurements used to understand the status of systems and services through the collection, analysis and reporting of relevant data.
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KnowBe4 Training Content

There is always new training content appearing from other publishers in the KnowBe4 training console though we have recently shared that we would like to see more KnowBe4 originated training content. There are a few KnowBe4 specific modules that refreshed annually which are great, but the majority …
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KnowBe4 User Management

We are currently using KnowBe4's ADI SYNC functionality to keep the user list constantly insync with our own network and significantly cut down on the maintenance required for the system. Users are automatically assigned the appropriate training modules as part of onboarding based on their role …
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KnowBe4 Reporting

We rely heavily on the phish test reports to track progress and identify problem areas. We also reference the training module reports to a lesser degree to identify any employees ignoring the regular reminders to complete their training. We have few issues in that area since aside from weekly …
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KnowBe4 Training Content

Big impact. As we all know, the IT landscape is always evolving and it's important to keep your training up to date with the new types of potential cyber attacks.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Phishing Simulations (158)
    9.4
    94%
  • Role-based user permissions (140)
    9.0
    90%
  • Security Reporting (155)
    8.9
    89%
  • Training Content Library (158)
    8.9
    89%

Reviewer Pros & Cons

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Video Reviews

17 videos

KnowBe4 Review: KnowBe4 Allows Security Training To Be Customized & Shared Online
04:19
KnowBe4 Review: Network Engineer Is Confident In the Preventive Elements of KnowBe4
04:04
KnowBe4 Review: Security Analyst Finds End-User Success With Security User Awareness Training
02:58
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Pricing

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PhishER

$0.46

Cloud
per month per seat

Silver

$0.90

Cloud
per month per seat

Gold

$1.05

Cloud
per month per seat

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricing-kevin…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

9Avg 8.4

Security Awareness Training

Common features of security awareness training products.

8.6Avg 8.4
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Product Details

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness training and simulated phishing platform used by more than 50,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud, and other social engineering tactics through a new-school approach to awareness training on security.

The KnowBe4 platform offers multi-language support for the Admin Console and end-user localization options to deliver a more immersive learning experience to users from start to finish.

KnowBe4 provides:

  • Baseline testing to assess the Phish-Prone(™) percentage of users through a free simulated phishing attack

  • 1000+ interactive modules, videos, games, posters and newsletters in a library of security awareness training content

  • Fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates

  • Enterprise strength reporting, showings stats and graphs for both training and phishing

KnowBe4 has been named a leader in the Forrester Wave(™): Security Awareness and Training Solutions, Q1 2020 and #1 Support, #1 Usability and #2 Feature Set in the 2021 TrustRadius Awards.



KnowBe4 Security Awareness Training Features

  • Supported: Training library with always-fresh content
  • Supported: AI-driven phishing and training recommendations
  • Supported: Active Directory Integration
  • Supported: SSO/SAML Integration included across all subscription levels
  • Supported: Brandable content
  • Supported: Upload own content in KnowBe4 LMS
  • Supported: Skills-based and security culture surveys
  • Supported: Localized training and phishing content available in 34+ languages
  • Supported: Security awareness training is KnowBe4's core focus
  • Supported: Full randomization of phishing simulations
  • Supported: Single platform to manage training, phishing, and reporting
  • Supported: A dedicated customer success manager for every customer
  • Supported: Risk scoring by employee, group, and the whole organization
  • Supported: Social engineering indicators showing hidden red flags missed within an email
  • Supported: Integration with PhishER, using PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign

KnowBe4 Security Awareness Training Screenshots

Screenshot of The Phishing and Training Dashboard 
Displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of Identify Risk at User, Group, and Organizational Level with Virtual Risk Officer™.
The Virtual Risk Officer functionality helps identify risk to support data-driven decisions about a security awareness plan.Screenshot of Advanced Reporting
A Collection of 60+ Built-in Advanced Reports that Provide Holistic View of Over Time. Executive and enterprise-level reporting gives visibility into an organization’s security awareness performance with insights into correlated training and phishing simulation data over any specified period of time.Screenshot of Engaging, Browser-based Training
KnowBe4’s learner experience offers optional gamification, in the form of leaderboards and badges, so your users will be incentivized and motivated to take their assigned training.Screenshot of Library of security awareness training content. KnowBe4’s game-changing partnerships with The Security Awareness Company, Popcorn Training, exploqii, Canada Privacy Training, Twist & Shout, Syntrio, El Pescador, CLTRe, Saya University, lawpilots, and MediaPRO.

KnowBe4 Security Awareness Training Video

KnowBe4 Security Awareness Training Integrations

KnowBe4 Security Awareness Training Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported Languagesen-us, ar, bg-bg, zh-hk, zh-cn, zh-tw, cs-cz, da-dk, nl-nl, en-gb, fi-fi, fr-ca, fr-fr, de-de, el-gr, he-il, hi-in, hu-hu, id-id, it-it, ja-jp, sw, ko-kr, ms-my, nb-no, pl-pl, pt-br, ro-ro, ru-ru, es-es, es-419, sv-se, th-th, tr-tr, uk-ua, vi-vn

Frequently Asked Questions

Cofense PhishMe, Infosec IQ, and Proofpoint Security Awareness Training are common alternatives for KnowBe4 Security Awareness Training.

Reviewers rate Phishing Simulations highest, with a score of 9.4.

The most common users of KnowBe4 Security Awareness Training are from Mid-sized Companies (51-1,000 employees).

KnowBe4 Security Awareness Training Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)5%
Mid-Size Companies (51-500 employees)75%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews

(1-24 of 24)
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Score 10 out of 10
Vetted Review
Verified User
The evaluation and selection process went very well. I wouldn't change any aspect of the process as it has resulted in a product easily integrated into our environment for the benefit of all employees, from from CEO to warehouse worker, from finance to marketing, and for every employee type we have. KnowBe4 is easy to use and highly beneficial.
Score 10 out of 10
Vetted Review
Verified User
I am not sure I would change anything. I certainly would have gone with KnowBe4 alot sooner. Before them, we used our own home grown content and manually tracked. I wish we moved to KnowBe4 years ago and it has made a huge difference. We are completely happy with this product and don't plan on changing anything about it.
Score 10 out of 10
Vetted Review
Verified User
The evaluation process was simple, I don't think I would change it. I researched online for the leading companies, read reviews, and gathered information about what was offered (for instance, some will do USB drops in you parking lot, some will do AD integration, and others don't). KnowBe4 made the decision easy, they stood out as the clear leader for what we needed.
Tory Dombrowski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I would run staged trials of each of the vendors in this field. When we implemented KnowBe4 there were fewer options on the market. Now that I know how I am using KnowBe4 I would be better suited to create a demo program through which to run each platform.
Score 10 out of 10
Vetted Review
Verified User
Don't think I would change the review and selection process at all. Short of having someone by every user slapping there wrist every time they go to open an attachment or link without thinking, this is the best I have seen.
Score 10 out of 10
Vetted Review
Verified User
The one thing I believe should be addressed if I had to pick one thing that KnowBe4 doesnt do a good job of, is how it breaks down their levels of their product line. Like Silver, Gold and Platinum. I understand that platinum is everything. But we have the next tier down and its still very limited to what we obtain every year that they add. Its better to go with platinum as it is the big boy selection, but not a lot of companies can afford it. If I were in their Marketing area, I would have a product that is geared more towards the SMB market. We cant afford the same level of product per se like a McKesson, or GE can afford. And yet I feel that we get a bit penalized for not being able to access the platinum version, whereas they should offer more at our level since we pay what I consider a lot of money for the level we have. Just my perspective on what I would change at KnowBe4 if it were up to me.
Terrance J. Ranney | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
If I had to do it again I would still pick KB4. The stand out as an industry leader and their product is solid. Customer support and customer success staff are great to work with and very helpful. Their recommendations are usually spot on to help us get the most out of what we are paying for.
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