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Users of Kommunicate have found the software to be highly effective in automating support and service workflows through its chatbot …
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What is Kommunicate?
The way customer conversations and support are happening is broken, redundant, and time and cost-inefficient. And Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support software for proactive, real-time, and personalized support. The amount of…
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$40
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For early-stage startups and individuals
Scale
$100
Cloud
For growing companies with small teams
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- $40 For early-stage startups and individualsRequired
For the latest information on pricing, visithttps://www.kommunicate.io/pricing
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
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What is Kommunicate?
The way customer conversations and support are happening is broken, redundant, and time and cost-inefficient. And Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support software for proactive, real-time, and personalized support.
The amount of customer service queries is ever increasing. That is why AI becomes extremely important. With chatbots, businesses can serve their customers effectively without spending vast amounts of time, resources, and workforce.
Although, chatbots are not fail-proof and can only be as smart as you can make them. They are bound to have limitations. The best bet is a human + chatbot hybrid model, where chatbots can answer the basic queries and leave the complex ones for humans.
Kommunicate aims to empower the user's business to build long-lasting customer relationships that drive growth. With Kommunicate, users can manage customer conversations, create and integrate a chatbot, offer website chat, support agents, conduct team conversations, and engage customers.
Kommunicate Screenshots
Kommunicate Video
In this video we will see how to create a chat bot without a single line of code using Kompose bot builder by Kommunicate.
Kommunicate Integrations
- Zapier
- CMS
- CRMs
Kommunicate Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Worldwide |
| Supported Languages | English, Spanish, Portuguese, German, Dutch, Italian, French, Arabic, Russian, etc. |
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- Business Problems Solved
Users of Kommunicate have found the software to be highly effective in automating support and service workflows through its chatbot feature. This has solved the business problem of streamlining customer interactions, allowing businesses to provide timely and accurate responses without the need for human intervention. The modern UI chatbot widget offered by Kommunicate has been praised for its aesthetics and customization options, allowing businesses to create a chatbot that aligns with their brand image.
Another significant business problem solved by Kommunicate is the difficulty faced by customers who were using Amazon Lex and Lambda for chatbot creation. These users struggled with linking their chatbots to their frontend until they discovered Kommunicate's interface, which provided a seamless integration solution. This has allowed businesses to overcome a major hurdle in their development process and successfully deploy their chatbots, enhancing their overall customer service capabilities.
Kommunicate's easy integration of FAQs into the chatbot has also opened up new possibilities for users in terms of improving functionality and usefulness. By incorporating frequently asked questions into the chatbot, businesses can ensure that customers receive quick and accurate responses, reducing response times and increasing customer satisfaction. This addresses the business problem of managing a large volume of repetitive inquiries efficiently.
Additionally, users developing mobile apps with Flutter initially experienced integration issues with Kommunicate. However, with the assistance of the Kommunicate team, these problems were resolved, enabling businesses to integrate the software seamlessly and provide consistent customer support across multiple platforms. This solves the business problem of ensuring a smooth user experience on mobile apps while maintaining efficient communication channels.
One key business problem solved by Kommunicate is improving customer engagement and conversion rates through lead generation. Users have reported that Kommunicate allows them to directly receive leads, which has resulted in enhanced customer engagement and increased conversion rates. By capturing leads within the chat interface, businesses can proactively reach out to potential customers and nurture them through personalized interactions.
Lastly, Kommunicate has proven to be a valuable tool for university projects, with teams utilizing its functionality to create functional chatbots and reap the benefits of their implementation. This solves the business problem of enhancing student collaboration and creating innovative solutions within educational settings.
Overall, Kommunicate has been instrumental in solving various business problems related to customer support automation, integration challenges, FAQ management, mobile app compatibility, lead generation, and educational project development. Users have experienced improved efficiency, enhanced customer engagement, and increased conversion rates by leveraging the capabilities of this software.