Name: Welcome to Kommunicate! - Onboarding Video
Uploaded: 2020-11-03T12:02:18.000Z
Duration: 11 min 46 s
Description: In this video we will see how to create a chat bot without a single line of code using Kompose bot builder by Kommunicate.

Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Attendance Tracking

Online Proctoring Software

Education

Association Management

Business Intelligence (BI)

Collaboration

Contract Analysis

Document Generation

File Sync

Enterprise

Accounting

CTRM

Cryptocurrency Mining

Financial Research

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Compliance

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Recruitment Agency

Succession Planning

Talent Intelligence

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Human Resources

API Design

Cloud Data Warehouse

Cloud Storage

Container Management

DevOps

Fraud Detection

Hadoop-Related

IT Alert Management

Incident Response

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Mobile Data Security

Network Access Control (NAC)

Network Performance Monitoring

Phishing Detection and Response

Relational Database Management Systems

Requirements Management

Tower Servers

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Conversion Rate Optimization

Customer Loyalty Program

Digital Experience Platforms (DXP)

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Marketing Automation

Personalization Engines

Product Management

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Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Email Signature

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Professional Services

Customer Relationship Management (CRM)

Sales

Automotive

Geographic Information

Hotel Management

Insurance Claims Management

Law Practice Management

Mental Health

Multiple Listing Service (MLS)

Pharmacy

Telemedicine

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Acquire.io

Acquire

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ZoomInfo Chat

ZoomInfo

Salesforce Einstein Bots

Salesforce

Tidio

ChatBot

Mercury.ai

Mercury.ai GmbH

Freshchat

Verloop

Yellow.ai

Zapier

Users of Kommunicate have found the software to be highly effective in automating support and service workflows through its chatbot feature. This has solved the business problem of streamlining customer interactions, allowing businesses to provide timely and accurate responses without the need for human intervention. The modern UI chatbot widget offered by Kommunicate has been praised for its aesthetics and customization options, allowing businesses to create a chatbot that aligns with their brand image.

Another significant business problem solved by Kommunicate is the difficulty faced by customers who were using Amazon Lex and Lambda for chatbot creation. These users struggled with linking their chatbots to their frontend until they discovered Kommunicate's interface, which provided a seamless integration solution. This has allowed businesses to overcome a major hurdle in their development process and successfully deploy their chatbots, enhancing their overall customer service capabilities.

Kommunicate's easy integration of FAQs into the chatbot has also opened up new possibilities for users in terms of improving functionality and usefulness. By incorporating frequently asked questions into the chatbot, businesses can ensure that customers receive quick and accurate responses, reducing response times and increasing customer satisfaction. This addresses the business problem of managing a large volume of repetitive inquiries efficiently.

Additionally, users developing mobile apps with Flutter initially experienced integration issues with Kommunicate. However, with the assistance of the Kommunicate team, these problems were resolved, enabling businesses to integrate the software seamlessly and provide consistent customer support across multiple platforms. This solves the business problem of ensuring a smooth user experience on mobile apps while maintaining efficient communication channels.

One key business problem solved by Kommunicate is improving customer engagement and conversion rates through lead generation. Users have reported that Kommunicate allows them to directly receive leads, which has resulted in enhanced customer engagement and increased conversion rates. By capturing leads within the chat interface, businesses can proactively reach out to potential customers and nurture them through personalized interactions.

Lastly, Kommunicate has proven to be a valuable tool for university projects, with teams utilizing its functionality to create functional chatbots and reap the benefits of their implementation. This solves the business problem of enhancing student collaboration and creating innovative solutions within educational settings.

Overall, Kommunicate has been instrumental in solving various business problems related to customer support automation, integration challenges, FAQ management, mobile app compatibility, lead generation, and educational project development. Users have experienced improved efficiency, enhanced customer engagement, and increased conversion rates by leveraging the capabilities of this software.

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Genesys Cloud CX 2 - Digital + Voice

Genesys Cloud CX 3 - Digital + WEM

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Kommunicate Customer Messaging Software

Chatbots are AI to related to virtual sales or marketing assistants and like AI virtual sales assistants, they can be used to apply conversational marketing to web pages and apps. Chatbot platforms, or chatbot builders allow IT pros to build these conversational bots. They also be used for troubleshoot and IT operations support.

Chatbot

Applozic brings real-time engagement with chat, video, and voice to your web, mobile, and conversational apps. We power emerging startups and established companies with the most scalable and powerful chat APIs, enabling application product teams to drive better user engagement, and reduce time-to-market. Customers and developers from over 50+ countries use us and love us, from online marketplaces and eCommerce to on-demand services, to Education Tech, Health Tech, Gaming, Live-Streaming, and more. Our feature-rich product includes robust client-side SDKs for iOS, Android, React Native, and Flutter. We also support popular server-side languages, a beautifully customizable UI kit, and flexible platform APIs. Chat, video, and audio-calling have become the new norm in the post-COVID era, and we’re bridging the gap between businesses and customers by delivering those exact solutions.<div> </div>

Kommunicate (Intentive Technologies Pvt Ltd.)

In this video we will see how to create a chat bot without a single line of code using Kompose bot builder by Kommunicate.

Welcome to Kommunicate! - Onboarding Video

Title: Welcome to Kommunicate! - Onboarding Video

Register for Kommunicate for a 30 day free trial - https://dashboard.kommunicate.io/signup

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chatbot automation

Refers to the personalization and overall quality of custom flows for  AI-based chatbot interactions to answer queries, book appointments, create tickets, transfer chats to an agent or direct users to a knowledge base. In addition to NLP, this may include AI learning/understanding models.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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