Overview
What is Koncert?
Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is now…
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Product Details
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- Tech Details
What is Koncert?
Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is now enhanced with automation to connect agents with live prospects and scale up conversations with prospects. Koncert sales dialers helps to enable more meetings, build pipelines and insights for coaching and training sales teams. Koncert provides four dialer options aligned to different sales workflows: Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and a Click-to-Call Dialer integrating into CRMs.
Koncert Features
Dialer Logistics Features
- Supported: Single line dialing
- Supported: Double line dialing
- Supported: Triple line dialing
- Supported: Call into server with landline
- Supported: Call into server with VoIP "soft phone"
- Supported: Call into server with mobile phone
- Supported: Predictive dialer
- Supported: Power dialer
Preview Dialer Features
- Supported: Contact preview
- Supported: Dialer-CRM integration
- Supported: Dialer integration to social media
- Supported: SI database integration
- Supported: Call notes & tags
- Supported: Automatic call logging
Core Dialer Features
- Supported: Outbound dialing
- Supported: Inbound routing
- Supported: Custom caller ID
- Supported: Click-to-call
- Supported: Recorded voicemail drop
- Supported: Dialer contact import
- Supported: Campaign & list management
Call Follow-up and Quality Assurance Features
- Supported: Sales emails
- Supported: Follow-up calls
- Supported: Appointment scheduling
- Supported: Calendar sync
- Supported: Dialer reporting & analytics
- Supported: Dialer call recording
- Supported: Dialer call monitoring
- Supported: Dialer compliance
Additional Features
- Supported: AI Parallel Dialer - Power Dialer for Outbound Calling Up to 10 Lines at Once.
- Supported: AI Flow Dialer - The single line dialing platform drives live conversations and improves outbound calling productivity.
- Supported: Remote Sales Floor - Virtual Sales Floor for a call blitz or a ride-along.
- Supported: Automated Caller ID Health - Heat Map monitors daily usage with a scan of Caller IDs’ appearance in real mobile phones.
- Supported: Parking Lot - Parking Lot quarantines bad numbers using workflow rules.
- Supported: Conversation Intelligence - AI scans and detects objections, allowing managers to coach reps at scale.
- Supported: Remote Coach - Sales coaching done at scale. Managers can surf through live calls or listen to call recordings.
- Supported: Quick Connect - Phone tech and AI are embedded in one network, delivering ultra-low latency connects.
- Supported: Automated Local Presence - Local Caller IDs are automatically selected based on prospect’s area code, delivering true local presence and better connect rates.
- Supported: Analytics - Can display performance at a rep level or list level.
Koncert Screenshots
Koncert Integrations
Koncert Competitors
Koncert Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | USA, Canada |
Supported Languages | English |